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    Barnett Jewelers

    4.8 (18 reviews)
    Closed • 10:00 am - 5:00 pm

    Services - Barnett Jewelers

    Jewelry repair

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    Reviews With Photos

    Jacqueline L.

    While on lunch today I noticed their signage about an After Christmas Sale so I thought I'd stop by after work. I walked in and everything looked stunning. They have a great selection of earrings, necklaces,bracelets, watches,etc.I went straight to the pearls. I am definitely a pearls kinda gal. I decided to "gift" myself some pearl earrings. The price was very reasonable. Oscar was so friendly and helpful. I really appreciate his great service and I love a good sale! If you want to give someone something I would recommend this family business.

    I went in today to get my nephew's watch size to fit my wrist. He past on 9.11. Angela was so kind

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    4 months ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

    We received such wonderful service! They have a nice selection of pieces. Highly recommend! (Don't forget to start a wish list!!)

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    3 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    Wonderful people!! Helpful, friendly! Makes us feel like the most important customers they have!! Beautiful jewelry!!

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    6 years ago

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    8 years ago

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    11 years ago

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    Review Highlights - Barnett Jewelers

    “Oscar and Anna are spectacular people who do not forget their customers.”

    Mentioned in 4 reviews

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    Marketplace Jewelers

    Marketplace Jewelers

    (8 reviews)

    $$

    Northside

    Very rude owner! Took my watch there for battery replacement and young lady want able to put it…read moreback on. Said they would call me--waited 3 hours and called back. Was placed on hold for over 5 minutes and hung up. Received a call stating they would call me back in am. Ended up calling back next afternoon after 1 and watch still was not ready. I stated would pick up watch and take it to my regular jeweler. Owner was rude and advised that I could come pick it up. Mysteriously when I arrived it was ready. After a negative exchange I called his attention to the 'expert jewelry repair' sign out front. He even had the audacity to ask me to pay after I had paid the day before. My watch was in perfect condition before. It is now scratched on the back. Word to the wise---take your jewelry to a professional who is able to service it graciously and properly.

    Although I can see why some people thought the owner was rude, I had a good experience here. It…read moremight be her mannerisms, which can be abrupt, and she's not a smiler. However, I got a free watch battery, which they installed. Updated the time and date and brought out several watch bands to choose from when none of the first ones looked quite right. I was afraid they'd be snotty about the watch since it wasn't fancy. My son is sentimentally attached to it so no amount of bribing was gonna get him to give it up. They weren't snotty though. They were efficient, patient and understanding. My son's watch has a new lease on life with a new battery and a watch band that actually made a silk purse out of a sow's ear. His watch looks great and I didn't have to wait a long time at all.

    Kay Jewelers

    Kay Jewelers

    (9 reviews)

    $$$

    Northside

    I definitely do not recommend this place. I picked out an engagement ring and had to wait to 2…read moreweeks ( which I was fine with ). The problem is that I had to call to ask to see if my ring was in there. Luckily it was there. The size of the ring did not fit my fiancé but they told me " It would be a whole experience " to get it resized. My whole experience was paying 69 dollars and having to get the ring shipped out for another 2 weeks. I don't appreciate the dishonesty. What a horrible experience.

    My experience here was terrible. The Store Manager made a simple jewelry pickup a nightmare. My…read moremother purchased a tennis bracelet for me the night before and set me up as the pickup person. My mom lives 6 hours away and wouldn't be able to pick it up herself. The sales associate Travis, who did an excellent job, got everything boxed up and ready for me to pick-up today (Sunday). Of course I showed up today to get the bracelet expecting this to be a smooth transaction. Nope not at all. The first associate who greeted me couldn't find the bracelet so she asked the Store Manager for assistance. The Store Manager was there last night when the transaction transpired and was fully aware that the bracelet had been purchased. She went and got the bracelet. When she came back with the bracelet she asked for my ID. I gave it to her so she could verify that I am the person that should be picking up the bracelet. On the pick-up paper Travis wrote my mom's full name and my last name. Apparently this was not acceptable to the manager and she would not give me the bracelet. She said my name wasn't on there and I would have to get my mom to call and verify that I am the pick-up person.... she just walked away from me and started helping someone else. She didn't even wait for me to call my mom to clear everything. I got my mom on the phone, the Store Manager asked her who is supposed to be picking up the bracelet. My mom said "Stephanie, the person standing right in front of you". The manager said oh ok. Come on lady. My last name was on the pickup form. My last name is 12 letters long and extremely unique. It's French and the odds of someone walking in the store with the same last name on the same day asking for a bracelet is extremely slim. She rolled her eyes at me when I declined the warranty on the bracelet. I was told I have 30 days to add the warranty. I told her I would come after Christmas and add it. That apparently wasn't good enough for her and she rolled her eyes at me and walked away. The unprofessional behavior displayed by this STORE MANAGER is appalling. There was really no need for the attitude or FBI investigation. The attitude she gave me was completely unacceptable and the hassle of picking up the bracelet was unnecessary. I guess that's how she treats customers wo spend $3,500 of their hard earned money.

    Barnett Jewelers - watches - Updated September 2026

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