Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

We had 40 year old windows replaced in May. Austin Pro provided a competitive bid and had…read morepreviously replaced our roof and siding in 2024. Once again they did a great job in every aspect.

We contacted Austin Pro Siding as part of a comprehensive siding replacement project, as our…read morefiberboard siding was end-of-life and starting to really have problems that would have only gotten worse. Along the way, we also discovered that we needed to have the roof replaced, and so put that in the mix for a bid as well. We contacted six different companies, each of which brought a particular set of strengths and challenges. We chose Austin Pro based on a combination of factors: personalized attention to our project, comprehensive estimate and explanation of each line item, and ability to get the project done on a timeline that worked for us. We chose to have the house re-sided with Hardie Plank, painted with Sherwin-Williams paint, and re-shingled the roof with GAF shingles. It's easy to get overwhelmed by the process of basically re-doing the entire house, especially when insurance companies come into play. To that end, everyone at Austin Pro was first rate. Before we even settled on a contractor, Paul, our project manager, walked me through the intricacies of the process, and spent probably more time than he wanted explaining how things would go, and what options we had. The bid was competitive, and the line-by-line items on the original bid made it easy to see what was going to be done, and what materials were going to be used. He was patient and courteous and flexible, and was also able to speak to us in a way that didn't make things even more confusing. Kevin was the siding project lead, and though we never met in person, I felt comfortable that he had our best interests at heart as he got the crew on site, working fast and efficiently to remove and replace the siding. He even called in the middle of the siding job to tell us that we didn't need something we thought we would, saving us money that we could then use for add-ons we didn't originally budget for. The siding install and siding paint was done beyond our initial expectations, with nice touches like window framing and utility box framing that I didn't even know we needed but now look perfect. We had the back door repainted as well as our front balcony and pillars, and the end result is fantastic. It really was done to the point where it looks like a brand new house, and not one built in the early 1990s. Paul was back on site for the roofing job, and the roofers did a great job removing and replacing the shingles and skylight with new materials, on a roof that is exceptionally steep and challenging. They had the entire project done in only two days, and it looks fantastic. Finally, Garrett came by to do the final walk-through and punch list check-off, and was a real pleasure to interact with. He fulfilled all the items on the list, at least the ones he could do on his own, and did so in a friendly, courteous, and extremely efficient manner. All in all, Austin Pro lived up to their name and to their reputation. It is possible to find a company that can do your big jobs for less, but I am not sure you could find one that could do it better. They stand by their work with a quality assurance guarantee, and while I don't intend to need it, it's great that it's there.

Extremely satisfied with my new Marvin windows! The upgrade from our old aluminum windows is…read moreincredible. I wish I did it earlier. Huge thanks to Patrick and the installation crew, Fernando and Alejandro and other guys for their hard work. Drywall returns was painted after leaving everything looking brand new - better then was before :) Team was professional, efficient, and left no mess behind. Definitely can recommend Southwest Exteriors. Thanks guys!

We had SWE do an extensive exterior renovation of our 50 yr old home with excellent results all…read morearound: new Hardie Plank siding, new windows, new roofs, replacement of decks and substructures, new cable railings, etc, etc. Took care of structural issues along the way: joists, studs and beams. All very smooth. Great team, and owner, who couldn't have been easier to work with. Recommend.

We hired Austin Window and Door to replace 4 windows on the front of our house. They did an amazing…read morejob with the installation. Will was very attentive and communicative throughout. We would highly recommend them!

These guys did a fantastic job bringing my old sliding patio door back to life. The door is…read moreprobably original--mid 60s--and has never worked great. Recently, it got to the point that it wouldn't open at all. Given its age, I was sure I would be pushed to install a new door, and they're not cheap. Instead, Brad assessed it and determined that with some new hardware, it should be repairable. Today the work was done at a reasonable price, and the door works better than any time in the last 20+ years.

My sliding glass door was old. We has cleaned it snd still it was hard to open and close it. We…read morecalled Austin Sliding Doors and they gave us a quote. They ordered the parts and installed the hardware. OMG! What a difference. The door works perfect. They were extremely tidy. Definitely a company to choose.

I had a large window leaking in my house and had a tough time finding someone to investigate…read more Another company recommended Austin Retrofit and I'm very glad they did! I was able to submit a web form, email a picture and an appointment scheduled over email. Garrett arrived early, was extremely professional and courteous and found the issue quickly. It was fortunately very minor: clogged weep holes that couldn't be seen or reached from the ground. He grabbed his ladder, cleared them out and explained to me in detail how they work and can fail. He even took the time to check a few more windows for me. If I ever need any services they provide, they'll be the first I call!

I had a five-star experience with these guys - they came to service my big heavy doors which were…read morenot closing property - I highly recommend - will definitely use them for future door/ window matters. Thank you Dan and Garrett!

I got quotes from three different window contractors. Window world never pressured me, gave me the…read moremost competitive quote, AND they were the only company that promised to make sure they would make our windows code compliant. We didn't move forward with any window company (not the right time for us to make that interment) but if/when we do we will be choosing window world.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

We've used VanRossun Contracting twice now for work on our home and there's a reason we keep going…read moreback to them: the quality of the work and attention to detail can't be beat. Clint really has a way of finding really talented craftsmen and workers. Additionally, unlike others we've worked with where you don't know who is showing up on what day at what time, Clint's guys work consistent hours, for us they typically showed up at 8 and had cleaned up for the day by 5. As disruptive as a remodel can be it's a relief to have a little consistency. Another reason we've stuck with VanRossun is because unlike other contractors we've worked with or gotten bids from, Clint is a good open communicator about the budget. He's been great about sitting down with us and pricing things out, and then we can sort of trim from there to get what we really need out of our budget. Really happy with Clint and Isabel and their crew, and we plan on going back to them in the future.

The initial consult was positive. Work began on 9/15 and was to take less than 90 days. Weeks went…read moreby with little to no work done. We moved back the last week of February with some work unfinished and some done wrong. At that point calls stopped being returned. We had to hire an additional contractor to finish and correct errors. That took two weeks. It has now been one year since the first contact and we have not had calls returned since March. The second contractor has advised the original time line could have been met before the end of November