I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

Incredibly kind and helpful workers! I came in hoping to get a winter tire change (knowing…read moreabsolutely nothing about tires) and they were so helpful! They took the time to teach me what dry rot was and how to prevent it, even walking me over to my sadly dry rotted tires to show me what to look for. They even filled up my original tires with air before I left free of charge. They are incredibly friendly and kind local Vermonters.

Please save yourself the headache and avoid the Tire Warehouses. Unprofessional, over schedule,…read moredangerous results.

David claypool was great. I was damsel in distress with one blown out tire.... but my other tires…read morewere not in good shape... so he suggested a good value studded snow tire.... I have worked with before and have never been dissatisfied. He does not try to up sell you! Miki D.

For a place that charges a great amount for snow tires they sure as hell don't accommodate their…read moreguests for changing tires. By the way, there are no appointments available, which is a really bad business model for people who actually have other things to do or work or school. I understand there's a great demand for putting on snow tires as well as taking them off, but a combination of their working hours and taking no appointments really doesn't help the average person.

DO NOT GO HERE. Our goal was to get a car fixed and support the local women run business. My son…read morebrought his Subaru to Girlington with specific instructions to please check cylinder 3 for misfire and replace plug/coil if needed. What he received was a diagnostics bill for $262.50 and an estimate for$ 7151.50. Way to stress out a hard working young student during finals. Thank god we found Brian's Garage. They saved the day, gained a loyal customer. UPDATE: Invoice #61148. I did call the next day and spoke with Braxton and Naya. We simply wanted the coil/plug replaced to see if that would get my son back on the road. Not only did your team state they would not replace just the plug they also refused to let my son take the car until we paid the diagnostics, we paid even though your website specifically says "Complimentary Diagnostics." By the way, Brian's replaced the plug in cylinder 3 and the car has been perfect since.

I dropped off the car for a state inspection and to get the battery replaced. When I got the…read moreinvoice, there were five additional services listed totaling a little over $1,800. I had the chance to reject them, but it felt like a pretty aggressive way to try to upsell. After I approved only the necessary services, I got a notification later in the day that they had to add one more item to the invoice, a replacement mass airflow sensor. And I couldn't reject it if I wanted to pass the state inspection. I'm pretty skeptical that it was actually necessary, and if it had been included before I'd approved other charges, I'd have felt like I could get a second opinion at another garage. They had to order the mass airflow sensor, so I got my car back in the mean time. When I tried to drive it the next day, I got a warning "Check Hybrid System - Stop Vehicle in a Safe Place." When I stopped at a stoplight, the car wouldn't drive until I turned it off and back on again. I couldn't take it back to Girlington Garage because they'd closed for five days for some company event. I took it to another garage, they ran a diagnostic, and based on the results, I'm pretty sure it's related to Girlington fiddling with the mass airflow sensor. Honestly, I feel kind of scammed. The prices are really high, I feel like they tried to sell me things I don't need (and partially succeeded), and I got back a car I couldn't drive for five days. I will say, the Service Manager, Nya, seems really great.

Bottom line: I highly recommend this company. The value was excellent. They are honest and fair. I…read morewish they were based in Atlanta. If you want more information, I was in town for a ski trip (from Atlanta) when my wind shield wipers tore and I needed fast service with multiple snow storms predicted for my long drive. I was near this shop when I pulled in and asked if they could help and Scott and team at VIP tires and services really gave me a VIP service. I was on my way next to Ohio (long road trip) and super pressed for time when the team went above and beyond by replacing my wipers and double checking my fluids to give me extra peace of mind for the trip. Thanks again for your service! I appreciate you!

it has taken over a day and a half to get four tires. I made an appointment for 9 AM on Tuesday…read more VIP didn't touch the car. Apologies all over the place, "bring it in on Wednesday and we'll take you first." not even close. The staff treats customers like trash. While I was waiting three other customers were screwed over as well.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

This past spring, we had our winter tires swapped out to our summer tires. The staff was really…read moreeasy to work with and friendly. No pressure. Also, it's a genuine bonus that they are open on Saturdays during the busy tire swap season. They've definitely earned my business!

Awesome and exceptional experience here! I'd never heard of this business/tire shop before but…read morehappened to be referred here directly by Falken Tire tech support to deal with a unique warranty issue as Gills Point S is an official local Falken Tire dealer. My car is an Alfa Romeo and I'm super cautious of trusting unknown shops to work on it. From the first phone call with the manager Jason, through scheduling and ultimately buying and having Gills Point S Tire install new Falken tires on my Alfa Romeo, the experience was flawless and exceptional. They were above and beyond friendly, polite, professional, and easy to work with. My appointment started exactly when it was supposed to, and I was in and out in 30 minutes on a Monday afternoon. I was shocked how fast the service was and haven driven 30 miles home already, it's obvious the tires were installed correctly. I have been going to another local regional chain and I've always been stuck there 2-3 hours and felt like the staff were annoyed to be so busy. I almost hate to leave this review because I don't want Gills Point S to be slammed and a long wait next time I go there lol. And they are definitely my new local tire shop for new tires and winter/summer changeovers. Thank you for making a necessary tire buying experience easy and for a job well done!

They charged me $80 to just to put winter tires. When I…read moreleft my tire light was on saying I needed air (Lazy people at Dave's didn't do it). Save yourself the agony and go to other places that charge about $55.00. IT was funny, Dave said " we are just a few dollar's extra than Vermont Tire". Vermont tire $54.00...Daves $80.00. That is more than a few dollars. I will never go back to Dave's. He had zero interest in refunding me any difference. Turd burglers. The reason I went here without researching/comparing places is a friend of mine said they were " great'. Au contraire!!!!!!!!!!!!!!!!!!!!!!!!

I don't think it's a Citgo, I think it's a Sunoco now. Either way they have been awesome. They…read morefirst did my state inspection and late did my 90K maintenance which includes changing the timing belt. A pretty significant job for an 06 Tundra. I made the appt and when the day came to drop it off before work it just happened to be a huge snowstorm that day. My wife was supposed to pick me up and then off to work, only she couldn't make it off of our street due to the snow and slippery conditions. Dave's guys said no problem they drove me to work! They were more than ready on that snowy day with a great attitude. Changed my belt, fixed my TPMS sensors that Firestone couldn't and did all that at a far cheaper price! Good group. It's nice to find a new place I can trust after moving far away from my home state! Thanks Dave's!