I highly recommend Bob's Automotive Repair & Service. My check engine light kept going on and off…read morerandomly and I needed to get it figured out and fixed as soon as possible, because of course it's time for my emissions test. I stopped in there to schedule an appointment, and they asked if I could leave my car right then. That was awesome for me. They called me a couple hours later to tell me what the problem was and quoted me a price. A couple more hours and they called to tell me my car was done. That was awesome to me to stop in without an appointment and get my car fixed all in one day. They are all very nice and their pricing is very fair. I felt they were very honest and I would definitely use them again if needed. It was a very good experience working with them.

A literal scam! I came to them to find out what was wrong with my engine, although i got a…read morediagnostic from autozone and let them know they said i needed a MAF sensor, but they told me all it was, was the air filters and low oil codes popping up. Charged me $220, ok. Not even 2 full hours later of me driving around to do errands my engine light comes back on. Not only that within a week after me bringing my car to them, my car starts starting and not staying on. This happened 3 times within a span of a week. I got stuck in a garage because my car wouldn't start anymore and a guy my school sent out looked at my oil and said it was dark!! i brought my car BACK to bob's and they then charge me another $200 just to clean out a sensor but on the receipt it says they removed and replaced the sensor (lying on paperwork) and they said this was a new code to pop up. But when I brought my car to autozone before coming to Bob's, they told me the MAF sensor was the issue. Another 3 hours after driving my car from getting their service, my engine light turns back on. They have no respect for clientele and just want to ruin your car so you have to keep coming back to them. I have never been so dissatisfied in my life! Do not go here!

Baltimore Motor Works is an excellent place to have your vehicle serviced. Their work is…read moreconsistently high quality. I recently returned for an oil change after they successfully completed more extensive mechanical work a few months ago, and the service I received today was just as excellent. How many automotive repair shops take the time to offer helpful tips--like where to buy gas to maximize your vehicle's lifespan? That kind of care sets Baltimore Motor Works apart. They give you value for the service you receive.

Jeremy was so helpful! The process was so easy from drop off to approving the invoice. I have an X1…read moreand it is my third BMW. By far the best experience in repairs I have ever had. They came highly recommended and their pricing is fair and they are very honest. You can't go wrong.

Our car was so annoying when we blewout the muffler and we went to Mr Tire. Big mistake! They…read morewanted to replace from the engine back! Since they diagnosed and how much monèy it was, ẁe left and went to the garage across the street. There all the mechanic did was weld the pipe to the muffler, that was all that was needed. We avoid Mr Tire due to the up sell.

Beyond Exceptional Service from Connor at Mr. Tire…read more I don't usually leave reviews, but after working with Connor, I felt like I had to. If you're looking for someone who truly cares about doing the job right and treating customers with respect, Connor is your guy. He's not just knowledgeable and skilled, which is already impressive, but he goes above and beyond to make sure you feel taken care of. He explained everything clearly, didn't try to upsell me on stuff I didn't need, and genuinely made the whole experience feel less like a chore and more like getting help from a friend who knows cars inside and out. You can tell he takes pride in his work and wants people to leave not just satisfied, but confident in their vehicle and their choice to come here. Mr. Tire is lucky to have someone like Connor -- he's a rare kind of professional who brings both heart and hustle to the job. 10/10 would recommend asking for him by name!

No stars at all!! Took my car here for an inspection. They never called with any update so I kept…read morecalling the to see if it was ready. He finally says it's ready for pick up when I called the 4th time only for me to get there and the doors are locked so today is Sunday and they still have my car! Like what is going on! Very unprofessional!

Editcomplaint details Description of complaint:…read moreOn May 4, 2026 I paid $4501.93 to A&R Automotive in Essex MD for a replacement transmission parts and labor for my 2011 Transit Connect Van. At that time I expressed concern about the fact that I was not local, and what I could do if I had trouble after returning home to NY, approx 400 miles away.... I was told verbally, repeatedly, that if there was any problems I would have 100 days to make use of a warranty at any shop that used technet warranty coverage. I took a photo of the warranty company, to be sure. 4 weeks later the transmission failed near Buffalo, NY. I called the company who told me that technet doesn't cover transmissions or used parts, and the only way they would honor the warranty is if I brought it back to the shop. I asked if they would honor the warranty on the part only, and the owner(?) Mac told me they would only honor the warranty if they could get the codes from the transmission errors. I took the van to my local auto shop and got a printout of the codes, and sent them to Mac. I called to follow up the next day and he said they could only honor the warranty if I brought it to their shop. Which I cannot do because it's broken down! I said if they want to fix it they can pay for it to be towed down to them and of course they said no, I said I understand that they could not honor the warranty on labor, but the part cost $3100, and it was broken within 400 miles and less than 40 days! I got pretty upset and used a few swear words but not until it was the very end and then Mac hung up and refused to answer my calls. How dare I use the F word when they bilked me out of $4500 with a faulty part and lies about their warranty.

I really like this location. There's almost never a wait for drive up oil changes. Service is fast…read moreand professional. They helped me find a coupon before checkout (fyi this location does not accept the Jiffy Lube Groupon). Would recommend.

March of 2023 I bought what I thought was a brand new battery from this jiffy lube. When I went for…read moremy oil change and car check up at another location less than 5months later, they told me my battery was not good and I should go back to where I got it. I went back they claim they test it and it was fine. Now less than two years later the battery is dead and they say they cant do anything about it because they only offer a one year warrant. No credit towards a new battery....... nothing. The stand life of a battery is 3-5years. Needless to say I went and got a battery from auto zone, they installed it for free, 3-5 year battery life and a 3 year warranty. It was also $36 dollar cheaper than the junk Jiffy Lube sold me. SAVE YOUR MONEY and pick another location. This establishment has alot to learn about honesty and customer loyalty. I will drive to the extra 20minutes to the other location in middle river. Ohhhhh 3 months ago they tried to charge me over 600 to change tire pressure sensors.... they said they couldn't tell which one was bad, so I should change all of them. I took my car and left. Went to a nearby shop within two mintue they told me it was my back left tire but my front right was also giving a low reading. They recommended i change both, but I could wait on the front right if it was not in my budget right now. Needless to say, had all four changed for $260, my tires pressured and a tire tred reading.

Came here with my bonus kid and they did an oil change and tire rotation. Apparently they don't…read moreknow how to put hubcaps back on because 2 of them fell off after we left! One of which got ran over as it happened when we were driving! Then we had to call twice to get the receipt via email, apparently they also don't know how to listen because they misspelled his very common and easy name twice for the email address. Do not waste your time here.

Was just there on Sunday 1/28/24 for oil change and tire rotation. Recommended air filter…read morereplacement which I declined and can replace myself. Drove down afterward to AutoZone to get a new one and when I popped hood I noticed cover wasn't clipped. My old air filter was never put back in! Never coming back again!