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    Bartell Drugs

    1.9 (97 reviews)
    ModerateDrugstores

    Bartell Drugs Photos

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    Brooke D.

    This pharmacy doesn't answer their phone. The last time my prescription was sent to the wrong pharmacy they told me "the other pharmacy did all the work" maybe if they had an address on google it wouldn't me the wrong pharmacy. Although the other one is way nicer. Photo is me being in endless hold

    Long pharmacy line
    Ethan G.

    Let me begin by saying the staff is super friendly and helpful here, probably this locations best attribute. The store is well kept and clean, especially compared to other locations. This 2-star score is driven entirely by how Bartell's operates it's pharmacy...you know, the primary function for a drug store. It seems like there is always an exorbitant wait to drop off or pick up prescriptions here. To make matters even worse their online platform isn't great (lack of ability to request prescriptions, incorrect data, etc) and their phones often go unanswered because they're under staffed. I'd imagine not having a drive-thru adds to the challenge to churn through prescriptions more quickly. It is such a terrible experience to get meds from this location - I'd recommend going somewhere else until Rite-Aid (Bartell's parent company) makes some improvements.

    What I heard ids now the norm when picking up scripts from this chain.
    Sammy P.

    I am writing this review while in line. This place is a joke if your picking up a script. Long, slow line with only one pharmacist. Just moved to the area and what a mistake coming to Bartell's was. Should have stuck with Safeway. I thought this was supposed to be a Washington institution!? Just when you think the line is getting shorter you realize that it's just everyone in line coming closer together. Seriously, it together.

    Prescription
    Michelle C.

    I picked up a steroid for my 7 year old daughter and it was supposed to be for 5 days. I don't like giving my daughter steroid at all so I was very careful and measured all her doses exactly. I called and let them know that after 3 days of being on it, it didn't look like there was enough for 2 more doses. I told them we didn't spill any and we've been thorough with all doses. The lady was short on the phone but told me to bring it in with the measuring thing they provided. So I came in right away, explained very nicely again what happened and that it didn't look like enough in the first place. The lady helping me instantly gave me attitude and said "well it's not a lot anyways" I kept being nice and agreed but told her I could tell it wasn't enough for the last 2 days and I didn't want my daughter to take part of a prescription without finishing it. She measured it and it was only 10ml. She was still giving me attitude and acting like I was crazy for being there trying to fix THEIR mistake. Every time I come to this pharmacy, the same lady is super rude and doesn't seem like she wants to help anybody. I already had to go back to the pharmacy because of their mistake and I was still nice to them just to be treated poorly and talked down to. 10/10 don't recommend.

    Long line of people

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    2 years ago

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    3 years ago

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    4 years ago

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    1 year ago

    All photo printing down with no indication on the website or front of business. Not coming back

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    2 years ago

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    5 years ago

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    1 year ago

    Terrible communication at the pharmacy. Had to go back multiple times in one day due to them messing up my prescription

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    1 year ago

    Sadly Bartell's is no longer Bartell's. It's now just as miserable and under-stocked as Rite Aid.

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    2 years ago

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    Page 1 of 3

    Ask the Community - Bartell Drugs

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    1.9(86 reviews)
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    Bartell Drugs - drugstores - Updated June 2026

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