My HVAC company didn't have a recommendation for the work I needed, so I did an online search…read morelooking for suggestions and reviews. I then called a couple companies and got estimates. I needed the following work: remove an old bird's nest from my 2nd floor shower vent and attach a cover, clean out my drier vent and check the supply vents on the 1st floor with a camera as I couldn't figure out how mice were getting in the past winter. I chose Vent Pros for several reasons: their quick response (they went to my home the same day to provide an accurate estimate), communication was thorough and prompt, I prefer to support local, veteran owned businesses, fully insured, and their estimate was fair. I was concerned that they didn't have more reviews, but when Seth explained he recently relocated from RI, I was satisfied with that answer. The day off, Seth arrived with his co worker only a few minutes late but he had called to let me know he was running behind anyway. They began with the bird's nest on the 2nd floor. A much more complicated task than anticipated. There was a ton of debris to remove and it was really packed in there. Once removed, they disinfected, cleaned up the mess inside my bathroom thoroughly and then moved onto the drier. To be honest, I wouldn't have hired someone to just clean my drier vent but because he was here doing other work, I added it on and I'm super glad I did as there was a lot more stuff inside the vent and drier than I thought there would be. Seth, even replaced the duct tape I had around the vent opening behind the drier and put a more secure fastener in place without me asking and without an additional charge! I'm guessing it was because, I had expressed concern than maybe the mice were getting in through the small openings around the tape. Seth then used his 'camera on a wire thing' to check eacthe floor vents (I have a very tight crawl space and this was the best and inexpensive way to check) and sure enough one of my supply ducts was totally detached! Again he showed me the live video. Mice access mystery solved! All in all they were here 3-4 hours; on a VERY hot day I might add. After completion he did say the nest job was way more complicated and time consuming than anticipated so he added a small fee to the original estimate but I was so happy with their thoroughness, I was prepared to tip him if he didn't. Like I mentioned in the beginning, my HVAC company just cut ties with their duct cleaning referral but I bet they have one now! Wink. Highly recommend Seth and crew. You won't be disappointed.

Awsome to see Our Military Service People running their own businesses. Highly recommend and…read morerecommending to my work peers in the area. The man was super professional, organized, and new what he was doing. Very patient and down to earth. May you continue to be blessed with great business. Thanks again.

I recently had their teamcomplete a hardline installation for my dryer, and the experience was…read moreoutstanding from start to finish. The technician arrived on time, was extremely professional, and took the time to explain the entire process clearly before getting started. The installation was done neatly, efficiently, and with great attention to safety and detail. What really impressed me was the quality of workmanship -- everything was secured perfectly, tested thoroughly, and left spotless afterward. It's hard to find companies that combine technical expertise with such great customer service, but they absolutely delivered on both.

I called on Friday, and 2 gentlemen came on Sunday. Kobi and Eli were amazing. Very professional,…read moreknowledgeable, and thorough. They came at 8:30am, and were done at 12:30pm. I have a 4,800 square door home, so they had 34 vents to clean, as well as our dryer with a long line. I told them all of my concerns with smells in my home, and they really went above and beyond to help me figure out the issue. They also had a special cover for the vents while they were vacuuming/brushing, so that no dust got up in the air. I highly recommend Air Guarden.

Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

showed up and started cleaning the ductwork. They we're very nice people. The value was good.read more

Quick response to my inquiry. However was supposed to be at my home at 2-4 and heard from them a…read morelittle after 4 that they would not be coming because of the forecasted rain. I informed them that our roof was dry and no rain was forecast till the next day. We were asking for a very quick roof repair which required them to spray a can of sealer on a leaking vent. We ended up cancelling and rebooking with another firm.

We have been customers of R & W Heating for over 15 years! R&W has never let us down, they fix the…read moreproblem is, and arrive on time!

I have been looking for both a split mini duct system company as well as an HVAC company to upgrade…read moremy Central Air. I first ame across R & W during one of the Home Shows I attended. I picked up a pamphlet on the mini ducts. As time went by, I knew I would also need to update my HVAC, so whenever I got the urge to look for who people used I would surf all the social media sites and noticed most had people recommending R & W Heating. After a few years I finally decided I needed to upgrade. Made initial contact and was happy at how fast and responsive they were. Our estimate appointment went well and the overall quoted estimate was reasonable. Technicians were very knowledgeable about the HVAC systems and gave solutions for our upgrade, as well as a c recommendation for a mini split system in one of our rooms. Installation went smooth, they were on time, neat, approachable for questions about what was going on. And they ensured our system worked for not only the AC as it was the summerr, but checked to ensure the heating portion worked as well. Overall very satisfied with the experience and would use them again. Highly recommended.

Needed the bricks re-cemented - the entire top of our chimney had loose bricks and from the ground…read morelooked like was ready to fall. We called Safeside and they had someone come out for a free estimate. They came the next day and did a thorough inspection, taking pictures and explained what needed to be done. I was impressed by their professionalism and the price was reasonable as the height and angle of our roof was dangerous. They had their mason back in 2 days and completed the job in an afternoon and it now looks great and am no longer worried. Thanks guys I would recommend you highly.

The person who sold me the business was very professional and thorough. He used a very fancy video…read moresystem. It was a very large and expensive job, but it had to be done. My main problems: 1) No permit pulled and I had to use leverage from the town permit department to get this done. 2) The old smoke smell still remains. 3) They dumped whatever they were using (mostly cement with chemicals: hard smelling), behind my house, in my yard, and l had to push for someone to come and remove some of it. I'm still worried because I have a well. 4) The workers were leaving before they finished one piece of work in the basement. I caught it on time.

Anybody who wants a top-notch company to install a AC this is the best company in the area. They…read moreare courteous and professional. Did a great job and we are so happy that we went with them. Jay and his crew worked hard and installed in 2 days they even cleaned up after so I had nothing to do but enjoy the cool air. Come winter the heat pump will be keeping us warm! Don't hesitate to have this company do your install they are great!!!!!!

When I moved back to the area, I contacted Millas Heating & Cooling for furnace cleaning, which…read morethey have done twice now, and they were very good. Then I was concerned about a sound the furnace was making and scheduled an appointment but had to reschedule twice due to illness, and I have been calling back and leaving messages periodically for about 5 months and have received no call back. I even left a message that said if I had offended them in some way or if they don't want me as a customer at least let me know and still I have received no call back. This is very disappointing so have moved on to a new company.