Got a signature facial done with Abbagail and this time it was amazing. They provided clear…read moreguidance on where to meet my facialist after changing and my service started smoothly. Abbagail was awesome asking my allergies, and explained every time when a product will be applied to my face, the potential effect such as temporary tingling, and offered options based on my needs. My shoulder and hand treatment was also fabulous. After my facial was finished, she immediately handed me bottled water. My face is so glowing according to my mom afterwards. The duration is as described. Last time there was an error with the third party booking app indicating the wrong duration. This time all resolved and I appreciate the communication and their willingness to address the concerns and make customers happy with their experience here.

First off let me say the only reason this is a 4 and not a 5 is because of the lack of customer…read moreservice from the owner who was running the front desk. I was not greeted when I came in (yes, she was with someone but she didn't even make eye contact with me, nod or acknowledge me in any way). She was very friendly with the girl she was helping but when she went to help me she seemed really cold. No smile, no "how's your day", nothing. It was the same way when I left. She didn't ask me how my service was or invite me back or to re-book. I'm hoping she was just having an off day. That said, my pedicure was absolutely wonderful! My nail tech explained all the services they offer, she did a very relaxed, caring and beautiful pedicure and it's holding up incredibly well. The nail tech was friendly and so sweet. She made me feel like I was getting a pedicure from a friend, not a new stranger. That said, she didn't overdo the conversation. It didn't feel forced or sales-y. We had a great conversation and I will definitely be booking all of my pedicures with her from now on. The price was incredibly reasonable too. Definitely worth the 45 minute drive for me. I've already scheduled a facial to try their facial services out and look forward to that. The young woman who did my pedicure also does facials (but unfortunately her schedule didn't work with mine the day I needed it to). I'm hoping I find a second rock star at this place. If the owner would have been more welcoming and grateful for me as a new customer this would have been a perfect 5 star review. Looking forward to coming back next week!

Amazing! My husband and I did a short weekend getaway here. It doesn't have a great view but that…read morewasn't a concern for us. The heated pool is amazing! A huge projection screen that has Netflix available. It also has a dvd/bluray player if you bring your own movies. Our only complaint is that we only got to stay two days.

From the owner: The "Skinny Dippin" cabin was purchased in 2014 and after a short time being managed by Hearthside…read moreCabin Rentals was switched over to the management of Elk Springs Resort. Extra amenities added since our purchase include the fire pit, theater in the indoor pool area, adding cable TV to the theater, and much more!

I saw Rachel for a hydro facial and she made me feel incredible but my skin so clean and smooth…read more She really cares about her work and the shoulder/head rub was cherry on top. Lost lagoon is such a vibe and the aesthetic makes me feel tiki beachy!

Amazing place to get sugaring done! Emily does an awesome job & is so sweet and friendly. I love…read morethe ambiance, very calming and welcoming. I am always more than 100% satisfied, I love this place :)

They don't care about their members here. It's truly pay to play. Regular membership isn't enough…read moreif you want access to any equipment 3 days out of the week. Those who pay to take classes take precedence apparently. Don't pay $50 a month to go here. There are much nicer gyms in the area for the same price that don't have huge guided work out classes taking up half of the gym and equipment. Literally had an instructor steal the bench I was using and say she'd give it back in 30 minutes. All of that BS on top of the horrible parking situation where you'll pay $50 a month to get parking tickets, disgusting locker rooms, constant early closures and broken equipment. The only nice thing about this gym is the friends I've made.

This is a historic facility with modern and traditional equipment. The cardio/machine room…read moreoverlooks Henley Street and the sun sphere. There are lots of daily programs from spin to yoga strength training. Steam room and sauna are a nice treat on a cold day.

So glad I found this place through The Mind Body app. I signed up for a first-time deal a infrared…read moresauna for $10. The experience was nothing short of amazing. The sauna is heated to 150 degrees, which is completely tolerable as its a dry heat. I have been dealing with joint pain and inflammation. On this day, particularly, the pain I was experiencing was all down my left side. I felt the effects of the sauna upon leaving. Absolutely no pain or discomfort! I am looking forward to my next visit. Other services available are a variety of massage, nutrition, and workouts. They offer yearly memberships, individual pricing, and class packages, all reasonably priced.

After almost 7 months of chronic hip and lower back pain, the expert care and knowledge of Paul…read moreKelly and his physiokinetix training program, has finally allowed me to see a light at the end of the tunnel. I had tried everything from physical therapy to gonstead chiropractors, but nobody addressed the body as a whole like Paul does. In just a few weeks I no longer dread the discomfort of driving and hiking. I am excited to continue with the next levels of his program, and I'm deeply appreciative to have restored mobility to enjoy life with my family!

I got a massage here, and my massage therapist was excellent. She communicated very well was…read morequickly able to determine the areas that needed a therapeutic touch. After my massage I was able to partake in some of the amenities like the sauna, and shower. One the showers apparently works as a steam room, but I was unable to figure that out. I wasn't aware of the spa hours and stayed past closing time (which I learned after the fact, opppsss!!!!). The staff never said anything and graciously allowed me to finish my spa experience. My only complaint is that the sauna and shower never got hot and there are other spas in town that offer more amenities at a comparable price. That being said, I will return because the staff were honestly amazing.

My spa day was a gift, and the facial and massage were genuinely wonderful -- that part I can't…read morefault. The mani/pedi, however, was another story. I came in with dip nails. At check-in, I was told the salon could remove and redo dip, but once I was seated, the technician assigned to me couldn't, so I had to switch to gel. My package also included a full spa pedicure, but what I received was essentially just a polish -- no leg massage, no callus treatment. When I asked about it, I was told the tech had switched me to a gel pedicure, which doesn't include those services. I wasn't informed of the change beforehand. If I had been, I wouldn't have chosen a gel color, because the spa experience was what I had been looking forward to. The dip removal was rough. The tech struggled, my nails were left hacked up, and my tips dissolved in the process. I was told they didn't have the equipment to fix or replace them. After about an hour, I stopped the service because it was clear I'd need to go elsewhere to repair the damage -- an expense of roughly $100 on top of what was supposed to be a relaxing gifted day. The manager did waive the charge for the mani/pedi, but insisted the amount remain as a credit for a future visit rather than refund it. Since the spa day was a gift and I don't hold the original gift card, that credit is of no practical use to me -- and it doesn't offset what I'll spend elsewhere to repair the damage. Their position was that I should have told them ahead of time that I had tips. I did disclose my dip nails at check-in, and I wouldn't expect a nail salon to need advance notice to handle tips. Honestly, the manager's attitude and unwillingness to meaningfully make this right was as distressing to me as the damage to my nails. I won't be returning. If you're booking a facial or massage, you may have a fine experience. For anything nail-related, I'd recommend looking elsewhere.

I am not a regular gym goer, but there's something about Hotworx and being able to workout whenever…read moreyou like even during non-staffed hours and to have the benefits of the infrared sauna which is just so amazing for our health. English and Audrey have been so crucial in me signing up, going out of their way to give me the best monthly rate. I'm forever grateful for these two managers and all they do for this wonderful Hotworx location. Know BEFORE you go: ** A specific HOTWORX mat and towel are required for the isometric classes. You can purchase them both for $100. They also rent and sell other things, from cute clothing to headphones to energy drinks. ** Hand towels and foam rollers are provided for free. ** There are also small cubby spaces outside the sauna for quick storage - that's where you put your phone, backpack, shoes, etc. ** All classes are virtual through displays within the sauna, not in-person with you. You follow along to their instructions on the screen. ** Bring a water bottle! Be sure to hydrate before, during, and after. There are water fountains for refills. ** Similarly - it's HOT. You're working out in a sauna. Just be aware if you're super sensitive to high temperature, that this might not be for you.

Absolutely love hot worx!! The staff here are super friendly & the facility is always super clean…read more Relatively easy to get a class alone, but if you do book with someone they're always super nice!

Salon Pure Lux was recommended to me by a friend who used to come here when she lived in Knoxville…read more She specifically recommended Mira, but Mira didn't have enough time available on the day I wanted to come in, so she suggested I book with Amber C. instead ~ and I'm happy that I did! Amber was the absolute sweetest and made me feel welcome from the moment I arrived. She's a hardworking mom of 2 little kids, and beyond being incredibly open and kind, what impressed me most was how genuinely passionate she is about what she does. You can immediately tell when someone truly enjoys their work. She even told me how much she loves working at Salon Pure Lux and that the only way she'd ever leave is if she retires from doing hair. That says so much about the atmosphere and culture of the salon! I also loved the products they use, especially Oribe ~ the scent is absolutely amazing. The pricing was very reasonable, especially compared with what I'm used to paying in Tampa. Such a good experience all around. If I lived in Knoxville, I would probably make this my regular salon. I'll definitely be back the next time I'm in town!

I have been a loyal Pure Lux customer for years and have generally been very happy with the…read moreservices I've received, which is why this experience was so disappointing. I recently had a haircut and, after living with it for about a week, realized I would like a small adjustment. I simply wanted someone to run thinning shears through the bottom of my hair--a quick touch-up that would likely take only a couple of minutes. When I called, Kelly answered the phone and was dismissive, telling me no one had time to help. When I called back to ask for a manager's name, her attitude changed and she suddenly seemed more willing to help, but it did not feel genuine. I was repeatedly told that everyone was booked, despite my request being very minor. What disappointed me most was the lack of customer service and willingness to accommodate a long-time client. I wasn't asking for a new appointment or a lengthy correction--just a quick adjustment following a recent haircut. I would have expected a salon of this caliber, especially with directors such as Amy on staff, to make more of an effort to ensure customer satisfaction. I have always enjoyed Pure Lux and hope this feedback is taken constructively, but this experience left me feeling undervalued as a loyal customer testing out the salon.

Membership is expensive depending on how much of the facility you use. The Gym is small and…read moreequipment needs updating. Often have to wait to use the equipment. If you only want a gym, there are better gym memberships out there. They do offer group classes, but these have been cut back a lot. Would be nice if they started some small group circuit training in the gym. Their tennis facilities are great if you play. They do have an indoor and outdoor pool. Locker rooms are a little dated, especially for the price point.

The men's showers and saunas are absolutely filthy! I have notified staff and the manager multiple…read moretimes with no response. I mentioned I may leave the club due to the lack of proper cleaning and he is old me that may be the best option! Insane

Love this hotworx !!!! Always so clean, not very busy, and very friendly staff. Highly recommend!read more

I will say, clean facility friendly staff unfortunately thier policy forces members to buy a $100…read moreyoga mat with their logo that won't "melt" in hot rooms! oh, you do get logo towel or you can rent a noncombustible mat $5 each visit. also, getting out of membership is a nightmare must show up in person to sign release and then pay for 2 more extra months $120. After showing up twice during manager hours with no one there they did allow me to cancel membership over phone Yes, I did sign policy even though in hindsight I should've seen the red flags and joined somewhere where policies are more accommodating and corporate isn't money hungry