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    Baskin-Robbins

    3.8 (5 reviews)
    Closed 11:00 am - 11:00 pm

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    2 years ago

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    3 years ago

    It's usually a great place but recently I've been disappointed in the service, and the workers.

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    7 years ago

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    6 years ago

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    14 years ago

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    Iceberg Drive Inn

    Iceberg Drive Inn

    2.3(89 reviews)
    2.7 mi
    $

    I stopped by Iceberg Drive Inn recently because I'd heard good things and was really craving a…read moreclassic burger and shake combo. I have to say, the food itself did not disappoint--the burger was tasty, and the shake was thick, sweet, and exactly what I was hoping for. So I really wanted to like this place... but unfortunately, the overall experience made it hard to enjoy. I went through the drive-thru, thinking it'd be quick and easy, but I ended up sitting in line for 32 minutes--which is just crazy, especially when the line wasn't even that long. When I finally got to the window, the staff looked completely out of it. I don't know if they were just tired or something else, but they looked either high, burnt out, or totally checked out. No smiles, no greeting, no "thanks for waiting"--just super low energy and like they didn't want to be there. I understand people have rough days, but when you're working in customer service--especially in food--you expect at least a little friendliness or acknowledgment, especially after such a long wait. The vibe from the staff made the whole visit feel awkward and uncomfortable. It's a shame because the food was actually good. But between the long wait and the awful service, I don't see myself going back. There are plenty of other places to grab a good shake--places where the service matches the quality of the food. Iceberg might have good flavors, but they really need to work on their customer service and speed.

    There can't possibly be a slower place for food. I used to always go for the mozzarella sticks…read morebecause they are the only place in the area with them, but stopped because it was taking 30-45 minutes. Tonight we went for a single ice cream cone. There was one car leaving the drive thru and my husband went inside and spent 20 minutes for ONE chocolate soft serve cone. I keep hoping it'll get better, but at this point I've lost any hope. There have been times I've had to leave my order because it's take too long.

    Photos
    Iceberg Drive Inn - Friday night- Cars and Shakes meet up. Place was packed and the staff were busy and on top of everything from what I could tell

    Friday night- Cars and Shakes meet up. Place was packed and the staff were busy and on top of everything from what I could tell

    Iceberg Drive Inn - Zucchini is massive

    Zucchini is massive

    Iceberg Drive Inn

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    Baskin-Robbins - icecream - Updated May 2026

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