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    Baskin-Robbins

    3.1 (73 reviews)
    Closed 11:00 am - 9:00 pm

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    Baskin-Robbins Ice Cream & Frozen Yogurt Photos

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    Baskin Robbin's.
    Bob S.

    I stopped in here at 5:00PM today and was greeted by someone at the counter. I love the mint chip ice cream flavor. It's my favorite. I get it everywhere I go if it's available. I have to say that Baskin Robbin's has the best mint chip. It was very delicious. The ice cream cakes are always fun to look at.

    an ice cream shop
    Timmy S.

    This is a decent ice cream spot if you're in the area. I was running errands on a weekday afternoon and stopped here to energize myself with a treat. This is a nice location with a patio area to sit (there are a couple tables inside too). They have plenty of flavors to choose from and a large freezer full of ice cream cakes. I ordered a two scoop sundae, choosing caramel turtle truffle and chocolate chip as my flavors. They topped it with hot fudge, whipped cream, nuts, and a cherry. I sat outside and snarfed it down. The chocolate chip ice cream was fine but the caramel turtle truffle was disappointing as it had only a couple of the truffles and minimal ribbons of caramel; it mostly tasted like a scoop of vanilla. At least the scoops were generous. They were very stingy on the hot fudge but I think they thought they were making up for it with an overabundance of whipped cream and nuts. It wasn't the best sundae I ever had but it satisfied my craving.

    Lindsey F.

    Sooooooooo ummmmmmmm, of course the ice cream is great. We come here with our family all the time. We will be back! Here's just a note to the owners: Hey owners, we had a rough experience here tonight (May 31, 2023 8:33pm). The "open" sign was off, the pendant lights were off, the menu TV's were off and the people working the store didn't want us there. They had very wetly mopped the floor and put the mop bucket and mop at the door so we couldn't get in easily. (I have a determined husband). So we go in with our 4 little kids and our two year old kept slipping and falling. To the point where we just had to carry her. Anyway, no big deal on our part. We were served, ate amazing ice cream and had a great time. Just thought the owners would want to know what's going down in their business. (Also, kinda funny: my husband is the least litigious litigator ever. Haha! He would never sue a small business like this, he would prefer to defend them. But you should just know it was a dangerous slip-and-fall potential lawsuit.) Will be back!

    Kids strawberry with gummy bears

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    6 years ago

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    7 years ago

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    4 years ago

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    6 years ago

    Great customer service, always kind and friendly. High quality ice cream too, and the manager is so sweet. Awesome place!

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    15 years ago

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    12 years ago

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    8 years ago

    Rude on the phone when asking a question. Girl just hung up. I wonder if corporate is aware of this

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    7 years ago

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    10 years ago

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    13 years ago

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    6 years ago

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    6 years ago

    Faith was amazing, she was so patient and sweet. She was very helpful. She is an asset to your company.

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    7 years ago

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    10 years ago

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    15 years ago

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    11 years ago

    Love this place! Staff is friendly and on the 31st of the month you get a cup or cone for $1.99! Can't beat that!!

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    9 years ago

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    11 years ago

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    18 years ago

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    7 years ago

    I really like Christina she was so sweet and she helped me choose a flavor that I now love! Great service!

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    10 years ago

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    13 years ago

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    9 years ago

    This has become our regular Tuesday night after dance tradition with my two girls. Who can say no to ice cream!

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    8 years ago

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    Page 2 of 2

    Ask the Community - Baskin-Robbins

    Review Highlights - Baskin-Robbins

    Now, you typically need 24 hours to get a custom ice cream cake made (pistachio is not commonly on the shelf).

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    Paris Baguette - Store front

    Paris Baguette

    3.9(72 reviews)
    0.2 mi

    I am writing to report a very disappointing experience my family and I recently had at the 25612…read moreCrown Valley Parkway Ladera Ranch, CA location. The evening before my brother's fiancée's birthday, my parents and I visited the store to order a cake for the celebration. We were assisted by an employee named Aiden. From the beginning, he showed little to no customer service--there was no greeting, friendliness, or engagement during the interaction. Despite this, we continued with the order and specifically requested a fresh cake to be picked up the following day at 3:00 PM. The next day, when my mother and brother went to pick up the cake, my mother noticed that the display cake that had been in the case the previous evening was no longer there. She asked Aiden if the cake he gave them was the display cake. Instead of responding, he simply stared at her and did not answer the question. My brother also noticed the lack of basic customer service and found the interaction very strange and unprofessional. Later that day, we brought the cake home and served it during the celebration. As soon as we cut into it, everyone noticed the cake was very different and tasted horrible. It tasted stale and dry. The strawberries were very mushy and smelled spoiled. None of us finished our cake slices and still have a large portion remaining. The following day, I called the store to explain the situation. A female employee answered the phone and told me she was busy with customers but would call me back shortly to sort out the issue. About 30 minutes later, I received a call back, and it was Aiden again. I explained everything that happened, but once again he showed no concern, empathy, or professionalism. When I asked about my mother's question regarding whether the cake was the display cake, he claimed he "didn't hear" her question. He did not apologize for the experience and simply offered a free slice of cake as compensation. My family and I have purchased cakes from this location several times before and have always enjoyed both the quality of the cakes and the customer service. In fact, my family has owned restaurants and businesses ourselves, so we understand very well how important customer service and quality are in the hospitality industry. This is not the way customers should be treated, which is why this experience was so disappointing to us. This is the first time we have ever had to complain. We were very surprised that a cake we specifically requested to be fresh tasted bad and have been displayed for days. Aiden also mentioned that cakes and pastries can remain out for up to two days, which was concerning given the quality we experienced. We truly loved this location and had always enjoyed coming here in the past. Unfortunately, what could have been a small issue turned into a very negative experience due to the lack of professionalism, communication, and customer care from the manager on duty. Because of this experience, my family and I will no longer be returning to this location in the future. I hope this issue can be addressed so other customers do not experience the same situation.

    When I lived in Irvine, I was spoiled by the prevalence of Asian bakeries. Moving to South County…read morehas definitely limited my options, but so glad that a Paris Baguette has opened a location in Ladera Ranch. The inside is so bright, airy and clean with plenty of seating options. I love that it's near Stater Bros, so I can easily grab groceries and pick up a treat for myself because some days, you just need something sweet. The pastries are clearly labeled with a short description. It's nice that they include a list of ingredients, which I find helpful for those who may have allergens that is often overlooked or just as a nice to know. Every time I pick up a tray, I feel compelled to fill it, but I try to limit to 2-3 items. Occasionally, we'll splurge with a half dozen haha. Some of our favorites have been palmier, milk bread, fruit tart and egg tarts. For savory items, I love the pastry frank and curry croquette. It seems like they started expanding more of their menu with seasonal items such as such as pizettas and fall vibes with biscoff and pumpkin flavored things. In a recent trip, I was interested in trying the cherry danish, but I apparently picked up the blueberry instead. The cashier offered to swap it out and explained the nuances in design that differentiated the two options, but I declined since I liked blueberry. That just means I have to go back!

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    Paris Baguette
    Paris Baguette
    Paris Baguette

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    Crumbl - Ladera Ranch - 6/1/26 - 6/6/26: Blueberry Pancake Cookie

    Crumbl - Ladera Ranch

    4.0(78 reviews)
    0.2 mi

    I'm not a fan of paying $5 per cookie, but every now & then, when you need that perfect chocolate…read morechip cookie to hit the spot, Crumble is where it's at! Warn, soft, chewy & gooey!!! Yum! Melts perfectly in your mouth. My family & I stick to the mother of cookies, which is chocolate chip, but I've also tried their tres leches and that's absolutely divine. I wish they would bring back the Kourtney Kardashian GF chocolate cake, or at least one gluten free treat per week. Go get your cookie(s)!!!!

    My sister has told me about Crumbl which has supposedly popped up during the pandemic?…read more While visiting a nearby cafe, we decided to finally experience the Crumbl cookie! We ordered a Mini 3-Pack (top to bottom): triple chocolate chip cookie, semi-sweet chocolate chunk cookie, Peanut Butter Cup Skillet Cookie ft. REESE'S The mini cookies had a radius of about 1.5 in. It was smaller than we expected, and noticeably smaller than the larger cookies with about 2.25 in radius! However, these cookies proved to be incredibly rich. They are indeed a sweet treat meant to be eaten for celebratory occasions. The packaging is very cute! You'll see how the cookies are made inside. Service was quick and kind. I appreciate the ability to self-order! We may come again for one of the large cookies. I think it is a great place to try cookies if you really love them!! I only took out one star due to the price of the cookies. Much more expensive than I'd like - but nowadays especially when compared to boba, it may as well be somewhat reasonable. I think a dollar less than what customers currently have to pay would make it more appealing! Thank you all - God bless you.

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    Crumbl - Ladera Ranch - 6/1/26 - 6/6/26: Frosted Strawberry Cookie ft. Pop-Tarts

    6/1/26 - 6/6/26: Frosted Strawberry Cookie ft. Pop-Tarts

    Crumbl - Ladera Ranch - 6/1/26 - 6/6/26: Sea Salt Cookie ft. Nutella

    6/1/26 - 6/6/26: Sea Salt Cookie ft. Nutella

    Crumbl - Ladera Ranch - 6/1/26 - 6/6/26: Pink Doughnut Cookie

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    6/1/26 - 6/6/26: Pink Doughnut Cookie

    Baskin-Robbins - icecream - Updated June 2026

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