I've always enjoyed visiting Anette's Chocolate at Oxbow Public Market in Napa and have received…read moregreat service in the past, which made this experience especially disappointing. This weekend, my cousin brought my aunt, who loves chocolate, into the shop. They stood by the display and attempted to ask questions about the chocolates. The employee repeatedly responded from behind the register that she "couldn't hear them" and refused to walk over to assist. Feeling unwelcome, they decided to leave. When they told me what had happened, I went over to the counter to understand what was going on. There were no customers waiting, and I calmly explained that my family simply wanted help purchasing chocolate. I asked if she would be willing to apologize and rectify the situation so my aunt and cousin could continue shopping. Instead, she repeatedly said she didn't want "anything hostile" and wasn't looking for "problems," even though the conversation remained calm and respectful. When I asked to speak with the manager or owner, she picked up the phone and offered for me to speak with someone. When I asked if it was the manager or owner, she said she was calling security. I was stunned. At no point was anyone aggressive or disrespectful. We simply wanted service. She then pointed to the Pride pins on her apron and shared that she had been bullied by others because of them. I made it clear that no one in my family was bullying her and that we only wanted assistance buying chocolate. I've spent many weekends in Napa and love Oxbow Public Market. This interaction was completely out of character with the hospitality I've come to expect there. Calling security on customers who are politely asking for service and requesting to speak with a manager was unwarranted and deeply disappointing. I sincerely hope ownership addresses this, because no customer should leave feeling unwelcome when they simply came in to buy chocolate.

Next door to Wine Girls with a cute outdoor patio seating. I got a regular which includes 1-2…read moreflavors of ice cream. I opted for Salted caramel and Spanish Cappucino which was really tasty.

Originally, we were looking for an ice cream shop and I happen to spot some people on the street…read moreeating. It looked absolutely delicious so we wandered down to the chocolate shop, not realizing that it's a full chocolate shop with wonderful dipped selections and began our journey there. Many of the chocolates that are served there can be easily paired with your wine tasting because certain chocolates and certain wines go wonderfully together. Dania was so nice and information friendly. She let me have samples which I was totally happy with, and I was definitely able to purchase more items because of this. You look through the windows of the cases you just want to eat eat eat. I also thought it was interesting that they had wine tasting room inside there but you know if you think about it wine and chocolates there's a place for that in your world. The customer service was top-of-the-line and the product was extremely high-quality. I prove that the whole place.

My Pop found Vintage Sweet Shoppe as we were walking around the waterfront. It was a wonderful spot…read moreto stumble upon as we were craving a sweet treat after our full day in Napa. The shop definitely lives up to its name--vintage, small, and cozy. They have a variety of sweets, especially chocolates, on display. They also have other specialty items and pairings. Service is quick and nice. My family did all the ordering since I was with my pup. I got a Mango Tangerine Sorbet, which was refreshing and tangy. They use Double Rainbow Ice Cream. My family got their desserts and enjoyed them. I recommend coming for their chocolates, and I'd be interested in their pairing. Vintage Sweet Shoppe off Main Street is a cute and popular spot for tourists and locals alike. There's free parking in the lot shared with the row of shops.

Yeah, well it's Ben & Jerry's so of course it's good. Add details? Yelp asked me. Well it's clean…read more How about that?

My wife was in the mood for some ice cream after our wonderful meal from next door. We entered the…read moreparlor to lots of smiling faces having ice cream, including the ones that were serving the ice cream. We were served quickly and kindly, with little to no wait time. The ice cream was delicious and just what we needed to finish the day. The parlor is a smaller space, but there is sufficient seating if you get there to find some. The staff is welcoming and there are few that can stand up to Ben & Jerry's! We look forward to coming back again some time soon.

Some places just never go out of style, and Foster's Freeze is one of them. The moment you pull…read moreup, you're hit with that classic old-school burger stand vibe that brings back memories of simpler times. I went with the classic cheeseburger combo and couldn't resist upgrading to a Reese's Peanut Butter Cup shake. Great decision! The cheeseburger was everything a classic burger should be,not too big so you could enjoy other items, stacked with all the traditional fixings, and served on a perfectly toasted bun. The crinkle-cut fries came out piping hot, crispy, and salted just enough that you keep reaching back for "one more." Now let's talk about that shake... thick, creamy, loaded with chunks of Reese's Peanut Butter Cups, and absolutely worth every sip. On a hot summer day, it doesn't get much better than that. The icing on the cake is the customer service. The staff is always friendly, upbeat, and genuinely happy to see you, which makes the whole experience even better. Sometimes you don't need gourmet, you just need a burger, hot fries, an incredible shake, and a place that reminds you why classics never go out of style. Foster's Freeze delivers every single time, and I'll happily keep coming back for another trip down memory lane.

My first frosters freeze experience was a good one thanks to the delicious food and fun vibes…read more We ordered; fish and chips, a cheeseburger, and some ice cream of course. Everything was hot and fresh. Almost perfectly cooked, lots a flavor too which I appreciated. You can't go wrong with any of their ice cream. I have to give a shoutout to who I believe was the owner. A sweet older Asian lady. She was so welcoming and friendly. She took our order and helped prepare the food. I enjoyed talking to her. The restaurant it'self has fun decor -- I love the antiques inside and the car! Such a fun photo op opportunity. There were also fake fruits for kids to play with. My toddler had a blast playing with them. I think they can improve on cleaning up the place and getting rid of the flies. I hate when flies are near my food . It's uncomfortable when they're inside a restaurant.

Absolutely amazing! Everything was delicious, fresh, and full of flavor. The portions were great…read moreand the presentation was beautiful. The service was friendly and welcoming, and you can tell they really care about their customers. Definitely one of my new favorite spots in Napa. We will absolutely be coming back and recommending Chilokos to friends and family!

why am I only the 2nd person to review this awesome place? authentic flavors like corn, cheese,…read moreguyabano and those popsicle sticks you don't find outside Mexico. Plus the texture was creamy and the flavors fresh and authentic. Had the mazapán and passion fruit sorbet. both were excellent.

I found this place by accident. It has real Thifty ice cream! It has tons of yummy desserts also. I…read morehad the lemon sorbet and my hubby had the pecan. The Seating outside is very nice. I can't wait to come back.

Had dinner next door at Las Palmas and the server told me they opened up a dessert shop next door…read moreso I had to check it out. It's small, and has traditional options but what really stood out were the sweet nachos! They are sooo good. Churro like chips topped with fruit (strawberries, blueberry, banana) and ice-cream. Next time I am in town I am definitely going to make sure I go and try the stuffed concha if I wasn't so full I might have ordered both! Great job guys keep doing what you do!!

Best mangonada in town ! My fav spot . The staff is super nice and always so helpfulread more

Amazing ice cream and service. I live in San Jose and I've always loved coming here for a sweet…read moretreat. Awesome that I was in vacation in Napa Valley and they had one near by I had to come.

UPDATE -- 5 STARS I…read morewanted to update my previous review after having the opportunity to speak directly with Annette, the owner. Annette was an absolute sweetheart. She personally took the time to call me, listen to my concerns, and address the experience I previously had with an employee. She was incredibly kind, genuine, and thoughtful in the way she handled the situation. I truly felt heard, and I greatly appreciate the care she took to make things right. Annette, thank you so much for taking the time to hear me and for the very thoughtful gift you sent to my family. We truly appreciate it. Of course, the chocolates at Annette's are absolutely decadent and delicious--that was never in question! But after speaking with Annette, I can also say that there is a wonderful heart behind this business. Annette's Chocolates is beautifully situated in the Napa community, and it means even more knowing you're supporting a local business whose owner genuinely cares about her customers and community. A business isn't defined by one interaction; how an owner responds when a concern is brought to their attention says a great deal. Annette handled mine with grace, kindness, and care, and I'm happy to update my review to five stars. I highly recommend Annette's Chocolates and look forward to visiting again.

Try nice slot in the marketplace. I got the Port truffle and the dark caramel square…read more They were delicious.

Brussels sprouts and Cauliflower - 4* The lemony dressing…read morewas yumm!! Note to self: Ask for extra dressing next time.

Unfortunately this place is complete skip. I understand that the food industry is not for everyone…read moreand the service that is provided from this restaurant is extremely low. I was 1 of the 3 customers there, red flag. The person taking my order wasn't very responsive. I asked for a to go bag and I actually received the biggest eye roll. No communication skills. And come to look at my pizza when opening and the pizza is flipped. Please please hire or train better service. The pizza is nothing special and the meatballs was mush. So you're not missing out on anything

This place is totally awesome they have hot dogs they got popcorn they got drinks they got they got…read moreice flavored ice I mean you would you love it the price is pretty good so if you get hungry and you want a little something to feel the belly come to shave ice

I love this place!!! I knew I was gonna get real shave ice just like home (I'm from Oahu) when I…read moresaw his shave ice machine!! I was not disappointed at all literally made my heart and tummy sooooo happy!!! Chris the owner is awesome!!! We will for sure be coming back over and over again!!!