Go try beach day before June is over. You won't be disappointed. Don't let the blue color deter you. Lots of young adults working and they're so nice. Can't go wrong with ice cream and they get a new flavor each month. This location in Rio Rancho is strictly ice cream. No drive thru. Owners recently redid the inside and added additional seating. It's nice in there. I generally go pretty often cause my grandkids love it. read more

Baskin Robbins - Great place - Ice Cream & Frozen Yogurt Near Me - Rio Rancho, New Mexico

The Dubai craze is still going on.... Baskin Robbins offers this Dubai Sundae! And this did not disappoint it was so rich and creamy. I loved it!! Service was fantastic, as usual at this location. Stop by to try the Dubai sundae!! Next try will be the Dubai shake! Thank you! read more

Baskin Robbins - Dubai Sundae - Ice Cream & Frozen Yogurt Near Me - Rio Rancho, New Mexico

We got a birthday cake here because the Baskin Robbin's on 550 in Bernallio messed up the ice cream cake we had ordered. What they prepared was not what was in the picture on line and in the on site catalogue. So here we got a basic round cake with white cake, chocolate ice cream and baby blue icing with white squiggles! It was good, but not what we originally had in mind. The kids at the party did not know better and enjoyed it. It did in a pinch! read more

Baskin Robbins - Happy Birthday. - Ice Cream & Frozen Yogurt Near Me - Rio Rancho, New Mexico

2 Recent Experiences = Amazzzzzzzing! Last week and this week we had the BEST customer service! The one guy (didn't get his name) and the 2 guys this Friday evening were nice and speedy with our orders. The sitting area has been spruced up and it smells much better than recent years - the past few times (1+ years ago) the Staff were on their phones, back counters were dirty and food they had been eating/drinking on the back counter in view. Sitting area was unkempt, hot/muggy/ and smelly. We stopped going after a few bad experiences. These last 2 times were such a different experience and I'm sooooo happy and hope the Crew they have keep it up. They welcomed us with a smile and were happy to serve us! We will definitely be back and will recommend our Neighbors to try them out again. Good Job!!! read more

I hate giving this place 2 stars because I love their ice cream, but this location can be an absolute nightmare. If you're wanting to get ice cream at this location don't order it to be delivered. You have to go to them. We have yet to receive the correct order. Missing items, wrong items, no utensils, and if you call to let them know they made a mistake they couldn't care less. Just go across the street and hit the DQ. read more

I've grown up loving Baskin Robbins and love the ice cream, however it's mostly the case that when ordering through Door Dash, my order usually 50% or more incorrect or not give spoons. Tonight, we ordered a banana split, completely correct and a brownie sundae with 2 different flavors of ice cream. When we received our order, the sundae had 2 of the same flavor and no spoons yet again. I called the store to let them know and the girl who answered said she didn't make order and I told her spoons were not included. I explained that this happens often and she then hung up on me. Horrible experience. Door Dash fixed the issue as best they could, but this was our last order at this location. We'll drive to the one near Alameda. read more

Was at a near by park when the family and friends wanted ice cream, we can always count on Baskin Robbins to have a fun staff and quality products. Thank you for taking care of all of us on our trip into town, I live about 300 miles away and we do not have a Baskin Robbins 5 adults 3 kids in and out, fun little out for area that was peaceful and kinda privet, was very nice. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - Rio Rancho, New Mexico

I was pretty excited to find out that they have a happy hour scoop special on Tueday's. $1.50/scoop is a great deal and it's what you'd expect. read more

This is our go-to spot for ice cream, even throughout my childhood! I love where this location is, and you can't go wrong with $1.50 scoops after 5pm on Tuesdays! This deal is also available on the 31st during months that have 31 days. The customer service here is usually a hit or miss, you'll either get someone great and is willing to help. Or just someone there giving you ice cream and taking your money. I love the different flavor varieties from Baskin robin, we usually get the cherry jubilee, New York cheesecake, pistachio, and the strawberry cheesecake (just came out for April of 2018). You can also sample any of the delicious flavors in front of you, so sample away! read more

Haven't been here in a while. Things have changed. The clerk was friendly until I asked for 2 kids cones for MY KIDS! She proceeded to scoop w annoyance on her face. I understand it's going to be smaller because it's a kids scoop but I have never seem a serving this ridiculous. Ive posted the pics of my kids' ice cream. So 2 kids cones and 1 single scoop was over $10. read more

Baskin Robbins - a woman holding a chocolate ice cream cone - Ice Cream & Frozen Yogurt Near Me - Rio Rancho, New Mexico

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Wish I could say I ate here but it's 11:05 am and there is still no one here. It's unopened and no one answered the phone. Super disappointing as I just wanted some ice cream. Guess I'll wait til 12 and hit up Cold Stone. read more

Ice cream makes everyone happy. We were hoping they would have a special today since it is National Ice Cream Day, but they had some lame float that had sherbet w/ cherry, lemon, and blue raspberry. Gross lol. Oh and it was almost $5 for this special float and they would donate 75 cents to the USO. However they have ends of the month specials and a Tuesday night special. read more

I stopped by for a milkshake and usually get vanilla with chocolate syrup but they were out of vanilla. I said ok let's make a shake with chocolate instead and they were out of that too. How can an ice cream place be out of both chocolate and vanilla ice cream? Aren't these the two main flavors? read more

BR has the best mint chocolate chip and pistachio ice cream ever! They offer $1.50 scoops every 31st of the month!

I wish I had taken some pictures before I devoured my ice cream! Just your regular baskin robbins, 31 flavors. Single scoop, double, blended drink, waffle cone, no cone, etc. Customer service is friendly. you can ask for a sample of any flavor, as many as you want until you find the perfect ice cream for your liking. In the strip mall close to the subway, dominos pizza, twisters. They have a wide variety of flavors to choose from, it's not called 31 flavors for nothing! Chocolate assortment, kid flavors, Carmel assortment, cookies and candy assortment, sherbet and so on. My favorite is the pistachio almond! Definitely a flavor to satisfy any taste bud read more

Great new location! Clean and enjoyable to sit inside and eat our dessert. Wish there was seating / benches outside to enjoy the Spring/Summer evening. Awesome customer service !! read more

We looked online at what we thought was a working menu and drove down to order. Nope. They don't serve half the things you see on the online menu. The staff was rude and distracted and made us feel as if we should be doing anything else but trying to spend money there. The ice cream was stale and freezer burned and tasted awful. The person who made our sundae lower than the the rim of the cup. If you're going to serve stale ice cream at least try to make the sundae appear like it's going to be good. DO YOURSELF A FAVOR AND GO ACROSS THE STREET TO Dairy Queen which is locally owned. This BR is in my own neighborhood and I won't ever go back. read more

I am very disappointed in this location. Tonight was the second time in 4 days that I have come in and attempted to get the flavor of the month. They were out both times. There was no sympathy from the workers, in fact one worker just sat in plain view behind the counter eating. I would think a "rain check" for tonight would have been in order due to the special prices on Tuesday. Very disappointed in their custom service, it is like they just didn't care about me at all. read more