Great deals and amazing fragrances. They have a variety of promotions to suit every shopper. Some items are at 75% off, others at 50% off, and they offer deals like buy 3, get 3 free or buy 3, get 1 free. It's perfect for stocking up on body care products, candles, and gifts. During my visit, I even received a coupon for a free product valued at $17, which was a nice bonus! The store is well-organized, making it easy to browse through the wide selection of scents and products. The staff is friendly and helpful, ready to guide you through the deals or recommend popular items. It's a great place to treat yourself or find thoughtful gifts for others. With so many offers, it's hard to leave without grabbing something you'll love. read more

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Best location ever!!! Tammy is always willing to go above and beyond and help assist during my purchases. Thank you, Tammy!!!!

I wasn't greeted by anyone when I entered the store or asked if I needed help with anything as I browsed around the store. I watched several white people be asked repeatedly "is there anything I can help you with?" "Are you looking for anything in particular?" Etc. I had to ask the staff myself for help otherwise I wouldn't have been acknowledged. Except by the blonde white girl who followed me around the store aimlessly. I went to three different areas of the store to confirm my suspicions, she followed. Then there was an error where I didn't receive the advertised discount on candles. I had already left the store when I noticed. I returned and the error was fixed with not even the slightest apology for the error and inconvenience of me having to return to the store. Simply put, the staff are racist and have discriminatory practices. I will not return and will make sure I tell Black ppl to stay far away. What a terrible experience. read more

Would never go back to this Bath & Body Works again. Walked in with the intent of getting a couple things, since I was already at this mall, but as soon as I walked in, things went downhill. The employee by the door greeted me as soon as I walked in with a friendly "Hello!" but I didn't see where he was because I couldn't see him behind the fixture he was at. I said hi, at a somewhat soft volume. He comes around and looks at me and goes "Hellooo?" and then gestures at me as if I didn't say anything. I responded with "I said hi" and then he looked at me, rolled his eyes, and shook his head as he walked away. Loud enough to hear I said, "Geez" and then walked out of the store. As someone that was just looking to do some quiet shopping after work, this left such a bad taste in my mouth about this store. DON'T GO HERE. read more

Good location with very helpful staff. plus a variety of products and some specials. Look for sale items or coupons. We try to stock up on soaps/body washes here once or twice a year. read more

Love me some Bath and Body Works! I am not a fan of all the fruity crap - but I love the 'True Blue' line, and I love the "clean" scents. I come here to buy home fragrance (aka the plug-in thing-a-ma-bobs), as well as their antibacterial soaps, True Blue lotions, and their sugar-scrubs for the bath and shower. This location is a wee bit small, which is the only reason i give 4-stars instead of 5. Service is usually pretty good, the girls are always asking if you need help finding thins. Checkout is usually pretty quick. Prices are a bit high, but they frequently either give or send coupons you can use. This location is in the Deer Park Mall, right at the corner in between GAP and Apple. read more

This is my favorite Bath and Body Works location. You can park right outside and run right it. It is not overcrowded like other locations often are. There is always a smiling face waiting to greet you and check out is quick! My favorite item at Bath and Body Works are the little hand sanitizers that you can buy a little rubber case for. I attach it to my keys at work. I use it all the time evade working with kids often leads to germs. Thanks for looking out for me and keeping me healthy Bath and Body Works! read more

The greeter outside with a bag and helpers up front were awesome. I didn't know they had a sale going on their body creams. Issue I had no one said anything about the marks or arrows on floor for check out. I truly did not see them. And with covid, if you wanted to space people, then for the size of store they probably should have a limit to amount of customers at a time in there read more

I stopped by during the soap sale today. Realized I left my mailer coupon at home...why are we having coupons mailed when they created a bath and body app? Get with the times! Rude cashier told me I should go home and get my 20 percent off coupon! Terrible service...either load the coupons on the app or make them available at the store. Staff at this location has always been a bit rude. I prefer the old orchard location, but was in the area so I dropped in. Would not recommend, they need extra training. read more

Great and very friendly services, during the sales and holiday,have a long lane people waiting to check out, they opened three registers so move faster!! read more

I love you, Bath & Body Works. I work in extremely close proximity to this location so I frequent it. Candles are my thing. For body care, I like their True Blue Spa stuff and the fresh picked line they came out with this spring. Soap and hand sanitizers make washing your hands and sanitizing enjoyable. Usually I purchase for myself but they have tons of fragrances to choose from that would make pretty awesome gifts. They even have gift packaging so you don't have to run to Target to gift bag it! It's not expensive if you are a smart shopper. They are always running great promotions and have the best coupons to save you more money. Give your phone number and e-mail in store to receive coupons at home. Also when you make a purchase, there is a survey at the bottom of the receipt. If you give them feedback on your experience the survey becomes a coupon that is good for $10 off a $30 purchase. It never expires! read more

After spending 40 dollars in this location. I asked to use the bathroom as I'm 8 months pregnant and have to constantly pee. I asked the man checking me out, Eric (I believe his name was) very tall guy if I could use the washroom and he said no I was not allowed to. I'm sorry but are you serious. Anyone with eyes can tell I'm clearly pregnant and not allowing someone who spent a good amount of money in your store to pee is just ridiculous. Unfortunately, I will not be back at this location. I don't use the pregnant card a lot but come on. Let a preggo pee!!! read more

I walked into this store location the Friday night before Christmas with my young son, needing to get a bunch of last minute Christmas gifts. We asked a young woman stocking the shelf if we could please use the washroom before making our purchase. She looked over, seemingly for approval from another woman of possible authority. The woman of authority annoyingly states, "No, sorry." I inform her we wanted to make a purchase, we just really needed a washroom first, it was an emergency, and asked her to please accommodate us. She told us with quite the snotty attitude, "Try Noodles & Co. or something..." I'm sorry, does the staff of Bath & Body Works hustle over to Noodles when they have to use the washroom? I walked out of that store, without making my purchase in disbelieve of the unremarkable customer service that just presented itself. A young child who had to potty couldn't be a bother to this staff. An adult who wants to make a purchase, but clearly needs a washroom first is nothing but an inconvenience. Let alone at an outdoor mall where washrooms are far and few between. I will never return to this store, let alone this mall. read more

This store was the perfect size for a BBW,it was a little crowded when I got in there . The sales people was very nice and let me know of the last day of the sale! I have been trying to find the cooling lotion..this store didn't have it either. I have been looking around at different stores..slightly Disappointed read more

I am only giving this one review because you have to. I went to the store February 3rd, 2017 with my mother and sister and will never be returning again. Kim, who was working made us all feel completely rushed and uncomfortable. We asked Kim about wallflower scents and she told me, "just smell them.". When we asked her if there were any deals, she said no. She abruptly walked away, and didn't smile once. When we went to check out, she was called over by another man working to check us out because he was too busy. He was actually not busy, as he was checking out his own items. A line built behind us, and he still continued to care for himself as she made me run back to get another flavor wallflower because mine didn't have a price tag on it. Is that my job? Is that my fault? She didn't tell us about the free gift, and snapped at us when we asked her what we could get...after reminding her about the free gift deal. We felt rushed, embarrassed, and completely unwelcome. Needless to say, my sister who was checking out behind us gave us her coupon because my mom couldn't find her email and they were very unwilling to help us. That's a free gift of $14.00 that my sister did not get. All three of us were horrified by the experience. Kim shouldn't be working the floor. read more

What happen to this store!! Wow it's not what it use to no one there helping and NOTHING to choose from! Very very disappointing I guess deerpark mall is another one going under read more

This is an awesome Bath and Body Works store. The sales associates are extremely knowledgable about their product and are not pushy. The store has a welcoming and friendly atmosphere. Not only is it outstanding as a Bath and Body Works store, overall it is a very pleasant place to shop. read more