This company deserves zero stars and I wouldn't recommend anyone use Porcelanosa for kitchen…read morecountertops. The whole experience and customer service have been atrocious. Especially for the cost ($16K) for kitchen countertops. The product isn't what they advertised (defective). I wish I would have known this information before I chose to go with this company. After many months of delay (4 months), the countertops were finally installed and one of the pieces was broken/cracked during the first installation. Although this product is advertised as being "indestructible" that is definitely not the case. So I had to wait two weeks for them to re-fabricate the piece. Leaving no accessible kitchen for 2 weeks. Then instead of fabricating the piece, they decided to cut corners and add a seam, which is very unsightly. Which was unauthorized and a breach of contract. The defective countertops also need brackets now because of this. Porcelanosa doesn't stand by their work and hasn't offered to repair or fix any of this either. The countertops also contained multiple scratches from installation and the use of a razor blade. The overall product does not look like the showroom quality that you see and I have attached pictures. The customer service by Porcelanosa has been slow to react, rude, and not acceptable for anyone to deal with. Especially for a company that states they are a luxury brand. This whole experience has been anything, but a luxury experience. It's been a disaster. I am still waiting on them to resolve this issue, but I am not holding my breath. I just don't want anyone else to suffer through the nightmare I have experienced.

Beautiful showroom!!! I would say it's my favorite store in the whole merchandise Mart. Basically…read moreif you like modern European style minimalism this is the place for you. I will be going back when I redecorate my kitchen and my bathroom.The store sells bathroom cabinets, flooring, kitchen cabinets and tiles. I was looking to replace my dated damaged laminate floors in my condo in June 2019. Patricia Forman helped me pick out some gorgeous luxury vinyl tile. She explained to me that this would be a good choice for me because I own a small puppy dog and it is considered a very low maintenance material that is water resistant!!!!! Basically the material looks just like wood but it is "commercial grade". They have commercial grade lvt which is more resistant to scratches than regular lvt that you see in other stores. This actually works very well for my lifestyle and is cost-effective and beautiful. Patricia provided me with some floor samples that I could take home and think about. Then in June I purchased the tile. She suggested an amazing team that came and completed the project to perfection in several days. I absolutely love my new floors!!!!!

iI came on Friday, bought some , plumbing supplies , they didn't match , even thought i brought…read moremine to mat h, when returning was cery rudely spoke. to and charged me 25% handling fee, to put it back in the box

Used Mike Wagner and plumbing fir many issues. But this last issue very poor customer service Never…read morereturned to finish the job and no response Will never recommend or use again Very disgusted

Modern Cabinet Remodelers did a great job on our cabinets. Our kitchen feels like a brand new space.read more

Although the company has some improvements to make in the Customer Service area (answering the…read morephone and responding in a timely manner with a human being that you can talk to and lead time for the making of the inserts to the cabinets), the final product was exceptional. Jordan, Eddie, and Andre were three of the installers that came. They were respectful, neat, and most important, on time. Most of the time, they were early. That meant a lot to us. To have friendly, efficient, knowledgeable workers on a project is priceless. I'd ask for them again if needed. And the salesman, Kurt, was extremely nice. Not pushy, just helpful. They're not cheap, but they know what they're doing.

What a great company! I needed my sewer rodded and they were true to their word regarding arrival…read more While another company wanted to tear up the basement, Bob and Edgar got my sewer line working. Bob was great at diagnosing and explaining everything clearly. What stands out is his professionalism and friendly attitude. I'll definitely use this company for any future plumbing needs and recommend Midcity for any plumbing needs. Thank you, Bob!

Had just installed a new sump pump for our crawl space and it suddenly stopped working. Had to pump…read moreout several inches of water AGAIN and was getting very frustrated. Had a large corporate company come out for an estimate but the quote was SO high we rejected it. A family member recommended Midcity Plumbing. This company got someone out first thing the next morning,which was amazing since our area was experiencing severe storms and flooding for the past couple of days. No doubt their schedule was busy. The plumber Danny was professional and diagnosed the problem quickly and got right to work. He also took the time to educate my husband on common sump pump issues and tips to keep the sump pump running efficiently. Afterwards he charged us only one third of what the big corporate company wanted to charge us. We will definitely use Midcity Plumbing in the future.

Great source for Toto toilets - very good price, very reasonable install fee. Peter and Chris are…read moresuperb to work with. We had them replace all 4 toilets in the house. They were ordered, delivered and installed in 3 days! They installed all of them in 3 hours. When next have a remodeling job we will call them first.

Great service. Very professional. The installation crew is very considerate, professional and…read morepay attention to detail. Family owned and operated. Definitely recommend and would use again.

Work looks nice, but not reliable on days and working hours. Also when things were noticed not…read morecompleted as promised, Keith disappeared. perfect example: they were supposed to replace my P-trap with metal fixings. However, they use PVC pipe and then I had to pay a plumber to fix it. The grout was sloppily done and left glue residue on tiles. Also shower door was a loose within six months of the bathroom being finished.

Nice attention to detail. Started and finished on schedule and cleaned up every day before leaving…read more Very friendly and made great suggestions for improvements. Was able to purchase some of my own materials, which saved a lot because no markup. You get good work at a very fair price, which is why I hired them. I spoke to three local references before hiring Profile and all gave very high marks regarding the work and workers; it's been several months now since the project was completed and I am still thrilled.

Amazin' Reglazin' Cannot rave about Ugly Tub and Jason enough! The workmanship superb, the…read moredependability right on. Jason truly is a perfectionist, an artist, and an incredibly nice person to boot. He gave my bathroom a true facelift. I am so thanful I retained Ugly Tub, and so appreciative of the excellent work Jason performed. Highly recommend Ugly Tub and Jason!!!

I have already flagged the owner's response (not sure what that actually does ) because he's making…read moreup stories. I'm not saying he's lying... I will give him the benefit of the doubt and say there's a case of mistaken identity here. We do not have a leaking hot water handle. We did not have damage from a shower head. (No way it could reach.) He NEVER personally inspected any damage. (He had us send pictures of the flaking.) I never flagged him down at his car. (As I mentioned he was NEVER here.) We followed the instructions thoroughly, in fact, we waited over 12 hours before using the tub both times. What the owner has actually done here is prove my point. Instead of standing behind his product like he claimed he would over the phone, he's making up stories to deflect the blame onto me. This is the same song and dance I got on the phone which prompted my review. They have a decent product, but the problem lies with the lack of professionalism they have shown over the phone, in my home, and now here on Yelp. And if you want to think I'm not fair, check out my review of Roberts Garage Door Professionals. (http://www.yelp.com/biz/roberts-garage-door-professionals-chicago) I tried to resolve and issue with them over the phone, wasn't successful, wrote a review, Robert himself contacted me, fixed the problem, and I gladly updated my review and upped my rating. Conversely, Rick started a smear campaign... If you want your tub fixed cheaply, call Ugly Tub... just don't bother calling them for service... they'll just blame you.

Highly recommend Pete Fricano & Son Custom Builders, Inc. In…read more2026, I hired Pete Fricano & Son Custom Builders, Inc. three times, and each experience was excellent. Their workmanship was high quality, their job sites were kept neat, and they consistently managed each project with care. 1. They rebuilt our basement stairs to make them easier and safer to use. The work was beautifully done, and they even modified the floor joists to create better headroom. The area was left super neat and clean. 2. They repaired a section of our basement drywall after a leak had been fixed. The repair work looked great, and I chose to do the painting myself. They also protected the new stairs and basement rug with plastic so nothing would get dirty. 3. They replaced the cedar shake roof on our rose arbor swing with new cedar shingles. They were careful not to damage the plants and used stepladders to avoid stepping on the ground around them. Even when it rained, they stayed committed to the job and returned to finish it as soon as conditions allowed. Bob V

This past week, Itasca had a meteorological "microburst", which put about 500 of the Village's…read morelargest trees on the ground. Less than 40 minutes after having our street (Oak) literally buried in three and four foot diameter, 60 foot long trunks and limbs, a little Bearcat appeared at the end of the street and was pushing them aside left and right. The Village? No. According to the operator's shirt, A Fricano employee. Or a Fricano. I asked, "You contracted with the Village?"His reply: "No. But we gotta keep this clear for emergency vehicles. If someone needs an ambulance.." Indeed. Thanks, Pete Fricano & Sons. Good neighbors. Quality folks...