The process in ordering and the installers were awesome. We bought the shower door to replace the shower door that did not close properly. This one closes wonderfully! It cost approximately $1600. Excellent customer service. The owners really want the customer to be happy. Thank-you! read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

They are very professional. Their customer service is excellent, they responded to my inquiry within 15 minutes. O'neill and Andreii, shower door installers, were very efficient and considerate. I would use them again for any glass needs I might have. read more

I ordered custom 4 panel sliding doors in the basement since there is music equipment there and I wanted it to divide the area. The original design didn't work with the space as the floors were uneven. The rep came back out with technician and came up with a solution that worked. We weren't able to get it in before the end of the year because we didn't know how uneven the floor was until it was self-leveled out. Glad they were able to come up with a successful solution. The carpenter they used was great and a perfectionist. Once that was done and notified that the glass was cut and ready for installation. Enrique and Andrew came out prompt, professional, and completed the installation within half the time of the allotted window. These have only been installed for a couple of weeks, but so far we are very happy with the investment, service and quality of work. This is the 2nd order I have placed with Creative Mirror & Showe and would definitely recommend them to others and use for future projects. read more

Creative Mirror & Shower - Finished product of the 4 sliding glass panel door/ dividers - Glass & Mirrors Near Me - Addison, Illinois

From price quote to installation Creative Mirrors exceeded all expectations. Jesus and Garrett arrived on time, removed the old shower door and installed the new one. They were professional, friendly, and did an excellent job. I highly recommend this company. read more

We had a great experience working with Creative Mirror. Our installers, Jesus and Garrett were professional and very knowledgeable about the product they were installing. They answered all our questions no matter how many we had, and gave instructions on how to care for our new glass enclosure/door. They were professional, courteous, and respectful and would show up on time. Jesus and Garrett made us feel like we were their most important client, and making us happy was their goal. Both Jesus and Garrett really love their jobs and it really shows. read more

From beginning to end, the team was absolutely amazing! From conversations with owner, Mark, and meeting TJ in the showroom to view options to Tim configuring precise measures in my home to Tim's collaboration with Jonathan, Chuy and Jakey on site. As they replaced old doors with broken wheels from another company, they took so much time and care to get everything right--patiently testing multiple combinations of track and wheel options while including me in the process and explaining things clearly. We were all incredibly collaborative and patient and Jakey cinched it with an idea that truly paid off! I completely agree that going forward with new doors was the right decision. They look beautiful, roll smoothly, and I couldn't be happier with how they turned out. The service was exceptional from start to finish. I thanked the guys several times and tried to show my appreciation with treats and tips (though one would not accept). They were such a pleasure to work with on this complicated job: efficient, tidy, respectful, cooperative, and very mindful of my home and furnishings. They really knocked it out of the park. Please know how much I appreciate your giving the green light on this project. After navigating many challenges, It ended up being a total success--and I think the team learned a lot in the process, too, given the creativity and analysis it required. Tim also reassured me that if anything comes loose or needs adjusting, he's only a phone call away, which gives me great peace of mind. He's not only a perfectionist in his craft but such a thoughtful, kind person and a wonderful representative of your company. You've truly assembled an excellent team from TJ and Karen to Tim, Jonathan, Chuy and Jakey--all so professional, conscientious, skilled, and committed to doing things right. Thanks again for all of your help and for seeing this through. I'm thrilled with the final result and wish you much continued success! read more

Our bathroom project had some complicated angles, but Stephan and his partner (Anppii?) did an amazing job of installing the glass and finishing off the project. The Creative Mirror and Shower team was very communicative and responsive. The glass did take a little longer to complete, but as mentioned, we had some complicated angles to configure. Will use them again! read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

Great experience from start to finish. Consultation and pricing was quick and smooth. Installation was fantastic - great guys who setup the mirror perfectly and very respectful of the home. Excellent communication with the office as well. Highly recommend!!! read more

Moved to a new place in Wilmette and I had them install a glass panel and hinged door to my shower. Perfect fit and after three years, no beefs at all. We are looking at separating a room off with glass doors and will not hesitate to have them do the job. read more

The products are great but best of all is the installation team of Enrique & Andrii - Their attention to detail and professionalism is outstanding. read more

In late December our shower door in our condo shattered. Seeing how the walk-in shower itself was about 15 years old we decided to replace all the glass and the glass structure (about 2/3rds of the shower is walls and a half-wall). Creative Mirror was quick to respond, provided a very competitive estimate, and based on Yelp reviews had a great reputation. We went with them and they came out even quicker than expected. The glass shower was installed very professionally, looks very good, and has held up well since installed 3-1/2 months ago. I would not hesitate to recommend them and to use them again if needed. read more

Creative Mirror & Shower - Rebuilt shower - Glass & Mirrors Near Me - Addison, Illinois

We regret choosing Creative Mirror and Shower for replacing our frameless glass shower enclosure. In the end, Creative was unable to install the glass we asked for, which if we'd known, we never would have hired them. The owner Mark insisted on wasting everyone's time and seems to think that because his employees usually do things right, I should be grateful that after a terrible experience and enough complaining, they fixed some but not all of their mistakes. Each step of the process had issues that needed fixing so make sure you check and recheck everything they do. For me, that meant having to take multiple days off work to accommodate their schedules for the initial quote, the second measurement, and the installation. We should have chosen Euroview instead. read more

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After cancelling one mirror order from a big box retailer (I decided it wasn't the look I wanted) and returning a second mirror to the same big box retailer (it had a small crack), I decided to try elsewhere and searched on-line for mirror stores in DuPage County and found Creative Mirror. I stopped in one day and was impressed by the amount of mirrors on display and their quality. The salesperson was helpful and pleasant. I decided on the Beveled Elegant Accent mirror and purchased it the same day. I didn't use their install service as my contractor picked it up and installed it. The mirror has been up for a couple of weeks now and I absolutely love it! I would definitely recommend Creative Mirror and would purchase from them again. The mirror was a little more expensive than the mirrors I was considering from the big box store but the extra cost was definitely worth it in terms of happiness and satisfaction with the finished bathroom project. read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

We just had glass installed by Creative and the job was done perfectly! Tommy and Jacob were super conscientious of my home - they were helpful and friendly. If you need any kind of glass work ...I highly recommend them! read more

Creative Mirror & Shower - Bathroom shower wall - Glass & Mirrors Near Me - Addison, Illinois

We recently had a full wall mirror put in our garage for our home gym. The results of the installation are amazing and worth every penny! Once we scheduled the install date, the two pieces of mirror were installed in a few hours. The technicians were on time and friendly. Unfortunately one of the mirrors broke in transit so they needed to wait for a replacement but I don't fault them for that, I'm just glad they didn't need to reschedule! My only qualm is the communication with the company could have been better. I felt as if I needed to chase our sales representative a lot for updates on our subsequent measurement date and install date After our initial quote and agreeing to move forward , they require a 50% deposit and then they schedule a final measurement, which took about 2 weeks then I had to call again to check the status of the install which was scheduled about 10 days later. Over all, I love the end result and I would absolutely these guys! read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

I called for a quote on a vanity mirror and Katie, who answered, offered a free in-home consultation. I said that wasn't really necessary. I mean... why would they (or I) want to spend that kind of time on such a simple request? She asked me to hold a second and without warning blind transferred me to a voicemail. Um....? Great service? I left a VM any way and Marty called me back super fast. He advised they only handle the glass fabrication portion and not any sort of framing, so I suppose they are useful if your project is glass only, like shower doors and frameless mirrors. Update: owner called to apologize for the person having transferred me without telling me and offering further assistance and noting they have contacts at companies that could handle framing a large mirror. read more

They responded quickly to my initial request for a quote, their representative arrived at the scheduled time and provided a written quote a few days later. The final product is of great quality and is exactly what we requested. The shower door was installed well by Micheal and Jesus. They cleaned up very well after the installation too. The only reason I provided four stars was because the delivery time took longer than the original ten day estimate, and communication could have been better. We figured it could have been due to the holidays, but we never heard from them after we sent our deposit until I sent an email to ask what the delay was. They said there was an issue with the glass and provided a new delivery date estimate that was accurate. I would definitely consider using them again in the future. read more

Enrique measured on one visit and then returned with Jonathan to install my new shower door. They did a beautiful job. I could not be happier. The two of them were so professional, neat and efficient. I was very impressed! Thank you to both of them. read more

Great products and excellent service. I had an old shower frame removed and a new one installed. I highly recommend this company and their installers read more

Creative Mirror & Shower - My new shower install - Glass & Mirrors Near Me - Addison, Illinois

Creative Mirror & Shower did a great job with our current project as well as past projects. Dean, Tom, Joe, Caryn, Thomas & Jacob are all very professional, conscientious, meticulous,& courteous. Tom measured our table very precisely & carefully to be sure he was accurate. I was told the new custom glass table top would take 3 weeks. We were given a one hour window for delivery. The guys showed up on time & were very helpful. I will definitely recommend Creative Mirror & Shower to my family & friends! Thank you guys so much for making this such a positive experience. read more

Although pricy the shower doors are perfect , plus the installer Manny and his partner are graded as A+ Frank Roselle , Il. read more

I used Creative Mirror & Shower for new painted glass closet doors in my bedroom and the hallway. The price seemed very high at first but upon further research I found that the company was lower priced than similar companies. Also other custom glass door companies had around 12+ week lead time where this company was 3 weeks. The sales man, crew that measured and removed old doors and the final installers were all very professional, arrived on time, wore shoe covers in the house etc. The installers names were Jonathan & Jesus. They did a great job. The hallway doors were manufactured the incorrect size at first and could not fit so a 2nd install trip had to be setup. They were fixed right away and was able to come back a few days later to finish install so won't deduct any stars for that. I would definitely recommend the company to anyone in the future. read more

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Creative mirror and shower installed a new glass shower door when I moved into a new condo in 2018. At time of installation, they charged ~$1000 which was a competitive price. In 2019, we had an issue with the tile in that same shower and the shower door needed to be removed. Just the cost of removing and reinstalling the shower door was $795.00. Now in 2021, we have had issues where the "fixed" side panel and the rubber lining between the doors are malfunctioning. The rubber lining between the doors is coming off. The side panel is losing its adhesion to the floor underneath (see photos). I discussed this with Creative Mirror, who attributed the problems to the adhesive material used to attach the shower door to the floor. Possibly, the humidity from water could have broken the adhesive down. They said that two years is a possible time frame for this to occur. They quoted me $695.00 to re-seal the side panel (no new glass doors, just to re-install the side panel) I ended up going with Chicago Glass & Mirror who charged me $365. Moreover, they screwed in the side panel to the wall and floor underneath to avoid this happening again. For what it's worth, the people at Creative Mirror and Shower have been polite and nice, but I cannot recommend the quality of their work or their prices. *** As an update, the owner called me and was professional and apologetic regarding my experience. He seemed genuine and well-meaning. He explained that the adhesive material breaking down in two years is not what they would expect and apologized that the issue had occurred. read more

Creative Mirror & Shower - Larger view of the shower door - Glass & Mirrors Near Me - Addison, Illinois

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I had a closet door replaced today with a beautiful mirrored bifold! First of all when purchasing , the staff was A+! Friendly and knowledgeable! The two installers today Joe and Manny were both professional, clean and friendly. I must say I was especially happy about their meticulous and particular work with my closet! Much appreciated! They are great employees and made the project an easy one for us! Thank you creative mirrors for hiring great employees! We will DEFINITELY be shopping here again! Maria read more

Creative team was less than enthusiastic about my project. Three days following the estimate appointment and still no quote. And yes I checked Spam/Junk. Their Project Knowledge Expert Brian was friendly and offered insightful suggestions. Unfortunately I get the impression that they are too busy to accept my business. read more

About eight months after installation of our shower enclosure, the shower door had crept out of alignment from the top hinge and wasn't closing completely. It was a minor problem but an adjustment was needed. When I called the company there was no hesitation on their part. They wanted to make things right immediately under the one year warranty. The two technicians they sent, Taras and Joel, were friendly, courteous, and professional and were able to fix the problem quickly. They also applied a bit more caulk around the frame at the base of the door. It's a treat to deal with a company that provides such service after a sale. read more

This company is fantastic at communicating. I reached out and had someone in my house for a free consult in less than a week. Choosing a glass shower door was pretty easy because I knew exactly what I wanted and within another week my shower door was in their storeroom. It was then installed about 4 days after that! I love a project that has a quick turnaround time! It's excellent quality, the company stands behind their products, and the process was painless. I chose to go with Creative Mirror because of their reputation, professionalism, and quality glass. I absolutely love my frameless door in my small bathroom. It has really opened up the space and I absolutely love it! read more

Creative Mirror & Shower - Bathroom - Glass & Mirrors Near Me - Addison, Illinois

Michael and Jesus did a great job. They were very courteous. We love our shower even more now!

Five star experience. We purchased the 1/2 inch thick low iron, tempered glass shower door and just recently had it installed. It is outright GORGEOUS, perfectly measured, installed, no water leakage, etc. The two installers (Kyle and one other guy---I didn't get his name) came on time, literally at 1 PM for the "1 to 3 PM" time slot. They quickly came in---went to one bathroom, locking themselves away, working discreetly and quietly. About an hour and 1/2 later, the absolute beauty was installed! Amazing! I do want to mention that we could have gone with the lower bids from their competitors but we felt more comfortable with this company. We thought the sales reps knew what we were looking for--wanting the door that felt "substantial with a quality feel" and is "beautiful" with the matching chrome door handle and hinge. In addition, based on a few neighbors' positive experience with Creative Mirror & Shower, we were pretty confident that they would, at a minimum, meet our expectations. In this case, they exceeded them! Though the price was higher than what I would have preferred, it was worth every penny. Now, I don't even bother thinking about what I paid- who cares now? I am that thrilled. Finally, I was charmed when 86 year old founder of this company contacted me, asking if I had any questions, issues, concerns. It was evident he was determined to have his customers feel valued and have a positive experience. read more

The installers (Jesus and Jonathan) installed three shower doors in less than three hours!! Their work is impeccable. They were professional and very respectful during the process. Kudos to this duo!!! read more

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We visited four suppliers before deciding to use Creative Mirror & Shower. They weren't the least expensive, and they weren't the most expensive. We chose them based on the previous reviews and the service we received at the showroom. They delivered and installed our shower door as promised. We are very happy with it. read more

Had a fantastic experience with Creative Mirror. Back in March, their sales rep, John came to my new condo downtown Chicago. He gave me a pretty reasonable quote and I put in the order right away. It took a couple weeks to schedule and unfortunately by the time it did, my building was on lockdown due to the Covid crisis. I was finally able to get the mirrors installed yesterday after my bldg eased up their guidelines. The two guys that came by to install were super professional and did an outstanding job. I'm so pleased with the results and would definitely use Creative again. The mirrors are stunning! read more

Creative Mirror & Shower - Bathroom - Glass & Mirrors Near Me - Addison, Illinois

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I just had my shower door installed today. Jesus and Johnathan were friendly and professional. They arrived and efficiently did the install, explained everything and left with everything clean. I would definitely recommend this company as they are professionals and offer quality products as well as workmanship. They make it easy! read more

Creative Mirror & Shower - Glass & Mirrors Near Me - Addison, Illinois

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The whole process was great, from the sales person to the person who measured the walls, to the installers ( Jacob and alex) they were amazing!!! Fast, professional and neat. Would definetly recommend them!!! They did a beautiful job installing our mirror on the wall. WOW, thanks guys read more

I just had Creative Mirrors here today installing our shower glass. Tommy, Enrique, Mark and Kyle did an excellent job! I definitely recommend this crew and this company! They are professional and friendly and very accommodating! They gave us tips about how to care for our new shower and answered all questions we had about maintenance! Thank you so much Tommy, Enrique, Mark and Kyle! read more

Creative Mirror & Shower - Love our new shower from Creative Mirrors in Addison! - Glass & Mirrors Near Me - Addison, Illinois

After having my project completed, I decided to update my review from 4 to 5 stars based on the outstanding service and beautiful work completed! Thank you! read more

Service was wonderful from Bryan in sales, Caryn in customer service who took care of scheduling the installation to the two wonderful gentlemen Jesus and Michael who installed our shower doors. They were on time, efficient, very courteous and left the rooms clean. Management did a great job hiring these employees and should be very proud of the care they take in servicing the customer. We love the look of our showers. Thanks read more

I had a shower door installed from Creative Mirror & Shower and it came out beautiful! From the beginning of the project to the end , Warren and Faustino were very efficient at their job and answered and explained everything step by step . I highly recommend them if anyone is looking for a shower door you won't be disappointed . read more

Decided to go without grout and put colored glass for a backsplash in my kitchen. Absolutely gorgeous. Tommy and Enrique did the install. Total pros. Enrique and Gabriel did the measuring and they obviously measured perfectly. Service was great, it was easy. read more

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We had Creative Mirror & Shower install beautiful 1/2 inch shower glass in our home in Del Webb's Sun City about five years ago. The Fleurco product was fantastic and the installation team couldn't have been nicer and more accommodating. We selected them after doing extensive research and always said that we would use them again. Well, in 2022 we sold that house and bought a new one in Talamore and had a contractor rebuild the basic shower that the builder put in. This time again, with beautiful glass and custom hardware to support the glass. Our contractor said "Don't worry, I have a glass guy" and we said "Don't worry, we know exactly where we're going." Again, a 2023 trip to Creative Mirror & Shower and selecting the identical product for our new custom bathroom. We are very happy with them, and all of their employees. Everything was was on time and looks great, we keep showing all our friends. Marty Rosenbaum was our salesman and he and the technicians make the company shine as bright as the glass does. I may never need to use them again but I will if I ever have the need to. We are very happy. Loren and Toni read more