I have been a Mercedes owner for many years, and I absolutely love Mercedes-Benz -- I'm a proud…read moreMercedes girl! I have been working with Allen, the sales representative at Mercedes-Benz of Baton Rouge, and he has always been wonderful. Recently, I also had the pleasure of meeting Mathew George, who is Allen's manager. Both of them assisted my husband and me in customizing our beautiful 2027 CLE. They were both extremely professional and patient, which meant a lot to us throughout the process. It was fun and exciting, just as I had hoped it would be. Now, I can't wait for our new car to arrive!

Great custom service and all the perks of having your car serviced at a luxury dealership. While…read morewaiting for my car to be serviced they offer a wide variety of snacks and drinks as well as comfortable work spaces. Amy has always been amazing and I felt my time was valuable as well as my business.

--- Subject:…read moreUnacceptable Scheduling Miscommunication To whom it may concern, I was specifically instructed to be in Baton Rouge for an 11:00 AM appointment on 07/05 I drove three hours from Lake Charles to arrive on time, only to be informed upon arrival by Capital Grass that I had simply been placed in a "window." I want to make it clear that I was never told anything about a time window--I was given a specific time, and I adjusted my schedule and traveled accordingly. I normally don't voice complaints, but this level of miscommunication is absolutely unacceptable. Respectfully, Michael Richardson

I asked them to replace a plate glass piece that was covering a leaded glass window in my front…read moredoor. To put this into context, my father had made from old cypress and had put lots of hand made touches on it. In addition, my mother had created a beautiful leaded glass piece to go into the door. To say the least, I am very invested in this door. Capital Glass took exquisite care and a lot of time and care to assure that the door was not harmed and the plate glass which protects the leaded glass. In the end they did a spectacular job with this door and their charge was very reasonable. Thank you, Capital Glass for a great, affordable price.

Nothing but good to say. I wish I had taken before pictures of my truck because the after only…read morephotos don't do it justice. Three guys showed up to my apartment with everything they needed and got straight to work. They didn't even need a water hookup. I got the upgraded interior only cleaning. I only have an extended cab Tacoma and thought that $195 was a bit high for such a small area. But after seeing the work, I felt bad that I didn't have more cash on hand to give a better tip. My truck interior looks brand new. They got every book and cranny clean. They got the console, the headliner, ever. The seatbelt latches. They somehow even managed to get all the stains out of the seats of my 12 year old truck. They managed this while I sat in the comfort of my own home. I highly recommend them.

Just had Mike and crew detail mt Terrain in and out. These guys never stopped! They worked hard…read moreand did an excellent job! Thanks guys

So on the web Googled up a company named "Budget Auto Glass" that's supposedly located on Florida…read moreBlvd. The phone was answered by a machine that immediately said "this call may be monitored for quality assurance" and then forwarded it to what I thought then was a ringing extension at a brick and mortar busisness. At first I was very impressed. I was calling around for prices late in the day to replace a broken windshield and most places were closed. Three or four answered, and this one was one of them. The owner, Richard, quoted me a price for a replacement that was about $50 more than the best price I'd gotten up to that point so I was appreciative but doubtful I'd use them. I thanked him and thought that was that. About half an hour later, I got a call... it was Richard and he was hungry for work. He offered to match the price that I was given; do a home / mobile installation at no additional cost; and touted that his installers all had 15 to 20 years experience and that they'd even get the inspection sticker off my old windshield (something he said other companies couldn't or wouldn't do). I thought, WOW this guy is obviously a small businessman in Baton Rouge who is MOTIVATED! What a great deal; what motivation! Yeah, what the heck! Anybody that confident and willing to call and make a deal at 7:00 PM is motivated and must be good! Next morning comes and my wife is home with the car. The installer showed up on time WITH HIS GIRLFRIEND who he said "was his GPS." According to my wife the installation went pretty much OK, but at the end the girlfriend came to the door and said the inspection sticker hadn't survived the installation. We got a printed receipt from "Novus Star Windshield" that had a telephone number on it I didn't recognize. On calling it I got an answering machine that said "Allstates Windshield" Googling the telephone number yielded another company, "United Glass Replacement and Repair." So, here's the thing. I learned all of this AFTER the fact. All four companies are basically internet storefronts for a mobile glass repair company that uses independent contractors. Every phone number for each business forwards to Richard. Why am I telling this story...? I called Richard in the afternoon when I got home and got an answering machine. He called me back and I said "I thought you said your guys all had 15 to 20 years experience, were very professional and would get the sticker off my windshield? My wife said he didn't look old enough to have that much experience and my sticker got destroyed." He IMMEDIATELY TOOK THE OFFENSIVE! He said, well "What's the problem? I gave you a premium product at a discounted price! Is there any problem? Are you having a bad day? It sounds like you're having a bad day." I said, "Well you said you'd send an experienced guy and save the sticker so I wouldn't have to deal with getting a new one." THAT WAS ONE OF HIS BIG SELLING POINTS IN HIS PITCH THE NIGHT BEFORE. He said, "Well these stickers are designed to destroy themselves when you take them off! They don't come off." "But you said you'd take it off. You didn't say it was difficult. You didn't imply a degree of difficulty last night?" THEN HE SAID... "What's the deal, ARE YOU TO POOR TO AFFORD $20 FOR A NEW STICKER?" I told him "Go ____ yourself," and hung up the phone. Now we have to pray that it doesn't leak and what we would have saved if he had done what he said is eaten up by the lack of skill of his installer. Am I too poor to afford $20 for a new sticker? What kind of businessman says that instead of, "I'm really sorry that happened." What kind of businessman says, "We'll not only match the price and save that sticker and thereby save you more money!" then gets upset when his customer calls to legitimately and politely inquire / complain? What kind of businessman has 4 different business names, three different telephone numbers, and acts like a brick and mortar shop when he apparently isn't. Bad businessmen.

The best!!! Reasonable price! Come out to where ever you are. Was done in 30 minutes. If you need a…read morewindshield... HERE'S THE GUY!

Excellent job! Thankyou for yalls professionalism and promptness in getting the job done. I'd…read morerecommend them to anyone!

Many thanks to Javionne Washington for stepping in for Ja'Lere Wells and getting all set up and…read morepaperwork together to complete our sale. It was great to see the teamwork between he and Ja'Lere something not often seen in this day and age. Javionne's pleasant demeanor and get it done attitude made our time at the dealership enjoyable and relaxing....imagine that, relaxing at a vehicle dealership, Who da thunk that!

Porsche is the best. That's my car. That's pure engineering. That's not a car it's machinery. No…read morebetter staff all around professionalism.

I, love the service I have received over the 11 years I've had my Porsche. They treat me as if the…read morevehicle was still new Chris, is doing a great job. I will definitely return there to buy my next vehicle.

I had a sign ordered and made for my mom. She loves it and so does the rest of the family. LA…read moreSupersign will be getting our business. Thanks for a awesome job!