My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

This location is very professional and they do repairs great and fast, honestly never been to a…read morerepair store that was friendly and that knew what they were doing. Definitely I recommend this location for any future repair.

Everything! Stopped by because my iPad wouldn't charge. My husband took it inside, the guy checked…read moreit out, said it was fine, and try a different charger. I bought a new charger cord and it has been perfect since. Great company, great staff, I highly recommend.

Communication was excellent as well as repair. Finished in…read moretimely manner as stated by the technician. Also contacted other businesses which had to order the appropriate part, CPR had it available on hand which was really beneficial!

Don't.even have to say anything about the actual repair lol everyone said it's unfixable unless…read moreit's Apple but they charge double what I paid. They use actual Apple parts (you can actually check this in settings) so with them being on apples time I wouldn't spam them for updates even though I kind of did. Elite customer service too, I called them because I thoughtt I had to pay a little extra to fix my horribly fried charger outlet for like a year and a guy I didn't even interact with told me not to worry about it. Im listing all the good stuff but it's getting too long lmao if ur in Kentucky especially Louisville and not willing to go to other states to get anything fixed just go to these guys and don't overthink it. Travis is the man too try getting him!

I brought my PlayStation 5 in for a cleaning. Once I got my system back any time I started it up it…read morewent right into safe mode and the only way getting past it was factory resetting the system. But this was only a temporary fix it continued to go into safe mode anytime it was turned off. I could not complete a system software update through the internet or USB when downloading the file off PlayStations website. I brought my system back to them bc something clearly went wrong in between it being disassembled cleaned and reassembled. They went on to tell me that it's not a hardware issue that is causing my system to not be able to complete an update....very unlikely and not even given and explanation of what they did to even try to remedy the problem. Only thing I was told that they tried were the same two options I tried doing MYSELF. Horrible store

I took my kiddo's phone here the other day to have the charging port replaced. I had called around…read moreto a few other places to get prices and Mike/QuickTech quoted me almost half the price of what the other spots were trying to rip me off for. QuickTech is a super busy store, but Mike and the sweet gal up front were really fast, efficient, and so friendly. They definitely made a lifelong customer out of me!

Very professional , great customer service and speedy. my guy had me in and out in 15 minutes…read more Phone brand new . I love coming here if I happen need phone repair.

This company is a joke! They broke my sons phone and gave it to him in pieces! He went in for a…read morecracked screen and came out with a phone that doesn't work and broken pieces..the manager and staff are inexperienced and scam artists...they said they will not fix it..and hung up on us several times trying to call about this mess...very unprofessional and we have contacted corporate and we contacted our attorney...this is Louisville KY South hurstbourne parkway..the manager said his name was Sal though u know that's a lie...they admitted they didn't test it prior and that they should have.. they tried to scam him out of more money and said he couldn't have his phone unless it's all fixed..the cameras weren't even broken...he told him don't do it and he will come get it...just put it back on...and literally gave him his phone in pieces and not working...it was all working til it was taken there...DO NOT USE THIS COMPANY....gonna be a lawsuit now

I walked in less than twenty minutes before the store closed. I admit, I was in a panic. What I had…read moreread on Google had me convinced I was going to be without my much needed Chromebook, FOREVER!!! Cool and calm Kiara brought my blood pressure down and gave me the assistance I needed to CHILL OUT. She deserves a bonus for the professional way she dealt with me, at the end of her work day. She went beyond herself to give me information she really didn't have to offer. I will not only be returning for all my tech needs but I will telling people about the positive experience I had in your Dixie Highway location every chance I get. If you have any rewards for great customer service, Kiara earned it today.

After having the screen replaced AGAIN using a DIFFERENT business due to the defective one from…read more5KingsKay installed and refused to fix - I was informed by the person that HONESTLY and successfully installed a fully functional screen that this place in fact DID NOT INSTALL AN ORIGINAL APPLE SCREEN. So to sum up this whole ordeal: **5KingsKay charged me the full price for an Authorized Apple screen but actually put a generic screen that had dead spots and was clearly defective and refused to fix and would not issue a refund**

From the owner: Phone repair, computer repair, phone case customization, phone water damage repair,security camera…read moreinstallation

This is one of those services that you pray you never need, but if you require it, you're thankful…read moreit's there. I had noticed that one side of my iPhone 5s screen was beginning to push away from the frame of the phone. I'd had a similar issue in 2017, but I let it go and let it go until the phone finally became useless. The new phone had been my replacement, and realizing what had happened to the other one, as well as knowing I was heading on a lengthy vacation, I realized something had to be done ASAP. I came onto Yelp, read the reviews and sent out quote request to the top two, surprised to see that Louisville now has several companies which will do a remote call to your home, office, etc. to make repairs! As JoyTech could respond on Sunday, April 29th (I was contacting them on a Saturday), I went with them. A time and location were set up. I was delighted when I received a call asking if I wanted to set up an earlier time as another appointment had canceled; I jumped on the opportunity and was impressed that they'd taken the initiative to contact me. We met at a neutral location (mainly because I'm in the middle of packing). He was even a bit early. Kenny was polite, has a nice sense of humor, and answered my questions and concerns. I appreciated that he explained each step in the repair process as he went along, so I was aware of what was happening. It turned out the battery was expanding, and therefore pushing against the frame of the phone. It wouldn't be a simple screen repair but a needed battery replacement too. I have to admit - this was my first (and I hope ONLY) time I see the inside of a mobile phone. But he even took a moment to place a new battery and the damaged one side by side so I could see the differences, which were very obvious. Once the repairs were complete, he had me spend several minutes - while he waited - making sure the phone was operational, from making phone calls, to texting, to checking my apps and such. The work took about 45 minutes in total, and I got a nice education in cell phone design along the way! While this was an unexpected expense, it was a necessary one and worth every cent, especially as they came to ME, instead of me trying to get to them! As I stated in the opening, you don't want the need to arise where you have to use a service like this. But I'd highly recommend contacting them first if you have a broken screen, an overheated battery, or any number of cell phone issues.

The technician drove right to the house and fixed my iPhone 8 Plus in less than 20 minutes. My…read moretechnician was right on time. Fixed my phone right the first time. Communication was very responsive. Answered all questions. Emailed me a receipt. Took my credit card. I will definitely use him again should I shatter my screen. Thanks for a five star experience.

Thanks so much for trouble shooting for my iPad. I have wasted 3 days and many hours trying to…read moreconnect to my cellular data. 5 minutes with Ryan and all my headaches were solved. Life saver.

Took my phone in to get a broken camera lens replaced. It was expensive and when I picked it up…read morethey told me they can't clean anything off the camera because it could scratch it. They had already replaced the glass so now my camera doesn't work properly cause there is debris on it. There is even a shard from the old glass visible. Horrible service