Came in for a battery/alternator check, possible replacement. Friendly and excellent service from Armando. No push for sale, simply excellent info and suggestion after the check. I have been attempted to take advantage of at other businesses being I am a grey haired older lady who might seem an easy target. I will be returning when my car battery needs replacing. read more

I'll never do business with these people ever again. I bought a Noko lithium battery for my four wheeler that was 200+ dollars and a five-year warranty. The battery barely made it one year and is completely dead and will not take a charge. I contacted them about this and they told me I was gonna have to go directly through Noco and they wouldn't do anything about it. So now I'm stuck for however long it takes for no code to get back with me and send it in then they're gonna have to diagnose it and then send me a new one back so I'm gonna be going weeks without a battery in my quad that needs to be running on a daily around the farm. If it's gonna be like this, why even bother using the storefront and not just go directly through the manufacturer to buy it or whatever. Hell Amazon has better customer service than this. Make sure you ask questions like who's gonna warranty your battery if you have issues before you buy it through them because if they're not gonna warranty it or take care of you then avoid them. read more

thank you sooooo much for your help, wounderfull people and great service. I have 2009 toyota yaris and I went with my family to the copital building park today and i parked my car on the parking lot and went for a walking and when we came back after 75 minutes my battry was dead dont know why, so walked to the battry exchange in center st, and there was a nice person walked with me to my car and he jamped start my car with smile and he didnt charge me any thing, i wish knew his name that I mentioned in this review, so anyway thank you so much buddy, I am going to mention your name in my next review read more

They sold me a hard-to-find battery for my DR Field and Brush Mower for $48, considerably less than Country Home Products, which makes the mower, wanted for a new battery. And after I foolishly fried the first battery I bought when the large connectors on my battery tester touched as I was adjusting them on the small mower battery, one of the Battery X-Change guys told me a story about how he had a similar mishap that caused a much larger display of light and sparks (which made me feel better) -- then sold me a second battery for $30. Great customer service. read more

Battery X-Change - Battery Stores Near Me - Salem, Oregon

Amazing HONEST service EVERY TIME! My first experience nearly a year ago for battery service left me floored.... finally an auto repair shop that was honest, efficient, and truly talented at diagnosing and repairing a wide variety of automotive issues. Best of all I have never felt that his pricing was inflated or that his automotive diagnosis was in anyway frivolous or oversold. Basically what I'm saying is that they are the best local shop HANDS DOWN. I have taken my BMW and Toyota there now for brake, engine, and battery work I will always check there first for any maintenance/ work needed. Can't say enough about the shop THANKS to all the guys working there your a life saver! read more

NEVER AGAIN After almost 20 years of doing business here and many referrals,,,,never again!! NEVER AGAIN!! After being stranded by a faulty battery that was purchased here 4 days prior, dealing with several days of transportation chaos, having to be rescued late at night, borrowing a friends car to get to work, bumming a ride to a different repair shop where i was located. I was met with an attitude that was worse than the faulty battery. Rude and total disregard, refusal to refund or apply in store credit and claiming the battery that was just recharged by the other shop was just fine. The $150.00 for the faulty battery was bad enough but Armando's attitude and disregard for fairness superseded that fact Bob C. read more

Great, friendly help! Needed a diagnostic for battery, alternator, starter motor plus pricing for each option . Attendant listened well and cheerfully gave info for me to make wisest decision. read more

Love this place. A small shop on the corner but the service is fantastic. Batteries and wipe blades are their main product line but they do it so well. Free fitting of wiper blades too----how much better can it get? read more

Thanks Armando and crew for making my car battery purchase (with an excellent price) and installation seamless and quick! Great personal and honest service - we will return here for sure! read more

This place is amazing. The service is friendly and fast and the staff is knowledgeable. They are well equipped to make sure a dead battery never ruins the day again and if something does go wrong, they will make it right again. We have been satisfied customers again and again. read more

Top Notch. Have been buying all my batteries there for years and years! Never unsatisfied. Knowledgable and quick! Not the least cost, but good guarantees. Trust this business to your battery needs! read more

Stopped by Battery Exchange on Center St in Salem to get a new battery. The manager Armando Nino got me in right away, put my new battery in, and I was back on the road in less than 20 minutes. Additionally, I needed some extra work done on my battery cables and called Armando the very next morning. Without hesitation told me to bring it back in when I could and he would take a look at it. I did and once again he got me right in, zero'd in on the problem, fixed it, and I was back on the road in less than 20 mins. I highly recommend Battery Exchange on Center St. Armando is professional, yet personable; knowledgeable, yet humble; courteous, but not overbearing. Need a Battery? Head to Battery Exchange on Center St in Salem. read more

Excellent service. Knowledgeable staff and fair priced goods. I've purchased not only a car battery but recently they tested and replaced my lawn mower battery. Highly recommend this small shop on the corner. read more

Above and beyond outstanding service. These guys spent hours diagnosing and fixing a car problem that wasnt related to their product or service, with no charge. I would highly recommend this business. read more

I purchased a refurbished battery from them in September with a one-year warranty. Three months into using the battery in December, the CCA(cold cranking amps) of the battery was so low I could not even get the engine to turn over without a jump. After three separate failures to start in the cold, I took the defective battery back to the shop for an exchange under warranty. The manager did a couple quick tests on the battery(which was warm, therefore, working) and stated since it was fine now he couldn't replace it. When I tried to reason with him, he started giving me a big run around of bullshit excuses. I feinted ignorance while he misidentified my coil/alternator and blamed all the starting problems on oil from my leaky valve cover. He continued to defend that the problem was my car and not the battery, despite the fact that the it charged fine while running and it had zero voltage leaks/shorts(which I saw him confirm but fail to mention). On top of that he also played dumb to the idea/concept that the Cranking Amps were fine but the Cold Cranking Amps were shit (there wasn't even enough to power the headlights). I finally asked him what the problem was in swapping another battery in since he would be keeping the one that is "fine." He then switched gears and said that he didn't -have- any of those batteries now BUT he would generously allow me to upgrade to one of the expensive batteries if I paid the difference. To make the whole transaction even better he warned me that since he was doing me such a big favor by allowing me to buy a more expensive battery(instead of honoring my warranty) that he would not replace this one for the same reason, despite the new warranty. Don't get hustled like I was. Avoid this place. read more

Fast and Friendly service ! Only place i trust for oil changes and when i need a battery ! These guys Rock !

I've heard a lot of good things about this place so I had my car towed here thinking the battery needed replacing but it turned out that it was in excellent shape. I had to wait about 2 hours to get my car towed to a repair shop and in that time the sweet guys who work here were trying to figure out what was wrong with my car. They couldn't figure it out so they charged my battery for free. Very personable and very trust worthy! read more

Our car battery light came on while driving down the freeway on vacation. They replaced the alternator, and at our request, the battery as well. They were busy, but when they found out we couldn't leave it overnight because we were traveling, they fixed our car quickly, the price was reasonable, and they replaced the battery holder arm (not sure of exact term) for free because it had corrosion and they wanted to be sure the battery didn't get damaged if traveling on rough roads. Thanks, Armando, for superior customer service! read more

Oct 2018 I went to Battery XChange to learn if I needed a new battery or an alternator. Both Armando and Andre helped me. The test showed I needed a battery, so I bought one, Andre installed it. Andre ran the tester again but now it showed the alternator was NOT recharging the battery. These two gentlemen tested every alternator fuse and connection, which all appeared normal. They stayed open an extra 1.5 hour to work on this. I took the vehicle home and returned the next day to test one more connection, underneath the alternator. Now the test showed the alternator was recharging just fine!!!! Armando suggests that I return in 3 or 4 days to retest the alternator to assure it is still in order. I was only charged for the new battery, NOT for all the time they both worked on my problem!! Their customer service is EXEMPLARY, the old style, like in the 50's ! Their prices are fair, their smiles are infectious. You can rely on Battery XChange at 17th and Center Street. 5 star rating from me. read more

These guys are terrible. I got off work and had a dead battery so I called these guys up around 5 pm to see if I could come in and buy a battery, they told me no problem and to come on by. I got there in 10 minutes (about 5:10 and they had told me they close at 5:30) and the place was closed and everyone had gone home. Ridiculous and completely unprofessional, I had been a repeat customer for years and I will never go back. read more