Beware store policy! Drove my RV in, main engine battery…read morekept dying had to use combo switch to get it there. Duracell Ultra group 65 from 6/25 *batteries plus brand. They tested it and told me in order to use the 24 month warranty, since it was at 11v, I would have to leave it there so they could charge and then test it or I go home, take it out and bring it back. Or buy another one, if the old one charges up then I have two batteries...ridiculous, I was told thats STORE POLICY! What if its your only car....what if your on vacation! Don't waste your $$$ here. Go to Auto Z, under warranty they will test replace and install it for you. FYI Store manager, I have a boat (3 batt), RV (3 batt), 2 car batts.....your done with my business, so post your apology.....lol

I called ahead to confirm they had a replacement fob for my car, and Chris assured me they did…read more Since my car battery was dead, I paid $75 to have it towed there from about 30 minutes away. Chris said he'd have the key cut and programmed in 30-45 minutes and would call when it was ready. He never called, so I reached out myself--only to learn that he couldn't program the fob and had actually cut the key incorrectly, making it unusable. After telling me this, he just moved on to another customer as if my needs had been sufficiently met. Were it not for Ed, a more experienced associate, I would have effectively been stranded 30 minutes from home. But Ed stepped in and charged my battery, got me a working key so I could get home, and later gave me a discount when I had to return for a properly cut fob. Ed was excellent and really saved the day, but because of Chris' mistakes and lack of follow-through, I can only give this location 2 stars.

Came in for a battery/alternator check, possible replacement…read more Friendly and excellent service from Armando. No push for sale, simply excellent info and suggestion after the check. I have been attempted to take advantage of at other businesses being I am a grey haired older lady who might seem an easy target. I will be returning when my car battery needs replacing.

I'll never do business with these people ever again. I bought a Noko lithium battery for my four…read morewheeler that was 200+ dollars and a five-year warranty. The battery barely made it one year and is completely dead and will not take a charge. I contacted them about this and they told me I was gonna have to go directly through Noco and they wouldn't do anything about it. So now I'm stuck for however long it takes for no code to get back with me and send it in then they're gonna have to diagnose it and then send me a new one back so I'm gonna be going weeks without a battery in my quad that needs to be running on a daily around the farm. If it's gonna be like this, why even bother using the storefront and not just go directly through the manufacturer to buy it or whatever. Hell Amazon has better customer service than this. Make sure you ask questions like who's gonna warranty your battery if you have issues before you buy it through them because if they're not gonna warranty it or take care of you then avoid them.

ATT: John Torrey RE: Employee Peter Yeager…read more I went in today and got a new battery for our 2015 Subaru Outback. Peter Yeager assisted me in assessing the current battery, was very friendly and went above and beyond in providing excellent customer service. I am most impressed with Mr. Yeager; he is kind, he is a great representative of your company and should be recognized accordingly. I have purchased a new battery for our other vehicle, a 1991 Ford 250 Pickup and was greeted in the same way as Mr. Yeager. The young man then was Devin. Both of these two gentlemen are wonderful representatives of Battery X-Change. I remain a loyal and appreciative customer. Thank you Mr. Yeager, you made today's transaction a pleasure! William "Billy" Hoffman Albany, OR.

If you need any type of battery service, Go and see Pete. Service have alway been #1 priority and…read morebest pricing in town. Been going here for years.

My husband's Hoyer lift needed new batteries as it hadn't been used for almost a decade. I called…read morenumerous places but not only did Battery Plus have the cheapest price, but all of the people I dealt with were extremely kind and helpful. I was very impressed.

I used to come here a lot - until my last experience. Brought in 3 blue tooth pet tags to replace…read morebatteries - the clerk picked up a package of batteries, then charged me $5 for each battery and another $5 each to replace them. $30 to replace 3 watch batteries! I also brought a cute little watch pendant in, but he was going to charge $15 to replace one battery in a watch that cost $20 in the first place - forget it! Everyone I've told this to has been surprised, usually if you buy a watch battery there's no charge to replace it. Another thing - the battery on one of the pet tags started sending out battery low signals almost immediately. I am so annoyed with the company I didn't even take it back.

Ug vehicle turn into Flinstones model. They help with replace sparky box…read more Ug happy with people who help Ug. Ug will tell others to come.

The 9th St Corvallis Battery X-Change is a terrific find. Jay helped us fix our Bolt EV car which…read morewent dead as a result of a 12-v battery issue. We had no idea that a really knowledgeable technician like Jay would save us at least a week of waiting for our authorized service place to even look at it and then begin with 150$ charge for diagnosing. He replaced the battery and then helped with us how to handle the effects of the car's lithium battery's effects from the break-down. We'll return to Battery X-Change anytime we have any kind of battery problem or need in the future.

I can see why one star, here's another one. Got what I wanted stood at the counter with my money…read morewaiting patiently. (4) employees none said a thing to me especially the one that used the keyboard in front of me. Walked out after two customers came in after me and got served over me. I'll stay with the location on Commerce, (3) times there, (3) times treated well.

They put my wiper blade on for me in the rain. I had asked for the wrong kind, turns out my car's…read morewiper needs an extra doohickey. They found the right one, put it on and said they were happy to help. Two very nice gentlemen. Much appreciated!

Quick, friendly, professional service, no waiting, Replacement only took 15 minutes!read more

Great Service, tested all my issues, diagnosed what was wrong and resolved it! 5/5 would go for…read moreelectrical related issues again!

Friendly, knowledgeable, helpful, and honest. What more can you ask for in a battery business?read more

Easiest battery change I have ever had…read more Mark was extremely helpful, price was good, and warranty better than most. No question -- this would be my first stop for a new battery.