We stopped in at 9:15 am and described our RV issue. They got us in within 30 minutes. Our issue was repaired in 2 hours. It was clean, friendly, efficient, and at the end the technician explained the issue and the repair. Yes, it might cost a little extra but I like to pay for quality. We were really impressed!!! I felt like David understood the customer and the need to keep moving. Thank you for getting us on the road again. I read some of the other reviews. If I lived in the area, we would enjoy the full inspection and all the suggestions to keep an RV in tip top shape. read more

Had been doing business with Majors since 2018. I have a 40' diesel pusher. Don't know what has happened there but my last two visits were not good. They have gotten very expensive and several service mistakes. Last visit they charged me $100 to top off air in my tires, something my diesel provider does for free. $800 to repair a crack in a shower skylight. It would have cheaper to just replace it, and I now still have an old, patched skylight. Serviced the furnace and created a gas leak due to a loose fitting. I had to return ( 140 mile round trip ) and a day out of work to have it corrected. read more

Over the past year I've serviced my recently purchased class A, forty-foot motorhome at Major's and spent nearly $20,000. It has been the most expensive, disappointing, and questionable experience I've ever had with a service. For example, I recently brought my motorhome to estimate several areas that need repairs. They did absolutely nothing to repair, simply estimate; the cost was nearly $1,000 to look at the coach and acknowledge the need for repairs! I was told to repair my kitchen slide out would cost roughly $17,000! By the way, the slide was making some noise when used, however, it was working when I brought it to Major's. When they reviewed the issues with me, the side was inoperable...I'm not sure what they did to it while it was there. This is the second time I've left my coach there only to return to further problems that somehow "just happened" while it was there, I took it to another vendor who did a thorough job of preparing a comprehensive estimate which was shared with me and provided more than was included in the $17,000 estimate from Major's. The vendor provided me with a comprehensive estimate with a range of $7,500 to $9,000. By the way, they did not charge for doing the estimate!! When the people at Major's did their estimate, they looked at my water heater and determined the gas regulator needed to be replaced, the cost of looking at it (no repairs, just estimate) was $322.37!!! I ordered the parts for the water heater on line from Amazon at a cost of $104 and replaced it myself in 30 minutes; less than half the cost of them simply looking at it. My advice to anyone needing service for your motorhome is to find an honest and fair service provider. We all work too hard to have someone ripping us off. We all deserve better than this! read more

We are from the West Coast and are on a long roadtrip. We had an emergency that required immediate repair. I called on the way from New Jersey. Chris assured me they would help us when we got the shop. He even texted me later to check on our progress. When we arrived, they quickly got our 5th wheel in the shop and began the repair. A little over an hour later and we are back on the road. We could not be more grateful for the outstanding job they did. More than that, Chris' calming presence was exactly what we needed after a very stressful day. The other staff are just as kind amd friendly. If I could give them a million stars, I would. read more

I've been using Majors for the last eight years. Always satisfied with the quality of the work they have done for me. I'm a full time RVer and when I'm in Mew England they are my go to repair shop. Recently they fixed a hinge on my entry door and the quality of the repair was far better than the work done at the factory. Nice going to a shop where you have history and they know your name when. You walk through the door. read more

I come here often because it's close to where I camp. They always have everything I need and they are knowledgeable about what they sell. I could order some of the stuff online, but I know if there are any issues they will help me out. All of the staff are fantastic but Hannah personifies customer service. Every business that works with the public needs a Hannah. read more

In 1998 I rented my first RV. Took the kids to Florida and Disney. It's been one of my favorite memories. Well... last December one of my sons helped me get a nice used Winnebago. Well... like boats and houses, we all gotta put money into our units, but what do I do? I called Major's RV as it was the closest RV shop to me. Phone skills were excellent and they were very engaging. I told them about how much I knew about RVs and they never made me feel like I was stupid. And better still, they didn't take advantage of my naivete by billing me a ton of shop hours. In fact quite the opposite is true... Chris and Joe along with Elizabeth helped me in creating a plan to get my RV to tip top shape. They showed me how to save money by fixing things that I thought were over my head... ie. a windshield washer bottle replacement and head lights replacement. I am completely happy with these guys. So much so that I will consider them my base of operations. They have parts up the kazoo as well. Solar, kitchen, bath, everything and more. I was in the automobile business for many many years and know how service can be. I was very impressed and have found MY RV service center. Thank you Major's RV!!! read more

I really don't think anyone would need all this stuff done on a regular interval oil change. You want me to pay you labor at an exorbitant rate to try and find things wrong so you can charge me to fix them. I just had another lube, oil, and filter done at Campers Inm for $110.00 Now for another example. I needed a new fridge, my old one died. Majors wanted, get this, $7400.00 to install a new one. It was $5400 for the fridge and $2000 to install. I went to Campers World the fridge was on sale for $3100 and $500 to install, LESS THAN HALF THE PRICE!!!! read more

We bought a 2001 Class C motor home two months ago, and needed to do a fair amount of mechanical work, but also wanted to do quite a bit of elective upgrades as well. The staff at Major's was knowledgeable, professional and responded to all of my requests in a timely manner. Ultimately we got did the mechanical repairs first because they really weren't optional. So things like brakes, tires, batteries and leak repairs all got done first. We felt that Major's worked hard at helping us sort out the difference between what we really needed to do right away, and what we could wait on for the moment. The work was completed in the time frame promised, and the bill was in the range of the estimate that had been given prior to beginning the work. The RV was returned to us clean and neat. Stage two included elective upgrades like replacement of the awning, light-stripping the awning, installing flat screen TV with multiple mounting positions and Sat dome, replacement of interior lighting, installation of roof fans. The work was meticulously done, and none of it was easy. Wiring had to be placed where none existed, the lighting replacement was so well done the new stylish lights look they rolled off the factory floor with our motor home. Awning and it's lighting was done perfectly. This work was done in the time frame discussed, and bill was for the expected amount. The RV was returned to us clean and neat again. Stage three was for a number of electronic items, such as installing back-up cameras and monitor, speakers, misc wiring. Again the work was done meticulously and did NOT look like anything other than factory installed. And again the RV was delivered in the time frame promised, the bill was what we expected and again it was clean. Could we have done any of that work for less money ourselves? Of course. But we could never have come close to having the details be so perfect. Also to be considered is we are working people, and we want to spend our time off having fun in our RV, not fixing it. Major's RV saved us a colossal amount of time and work upgrading our motor home and it was worth every penny. I would not hesitate to recommend them based on our extensive experience with them these past two months. read more

Thought I had found my rv maintenance and repair home at this business. I had found them expensive but pleasant and competent and fair. However, after last summers trip with my Bambi airstream with a newly installed by these folks back awning. I was shocked to get a bill for just the labor of 700-800 $. Once again this does not include the parts or the awning itself just the time to screw it / rivet it into the trailer above the back window. But I paid it and let it go being happy to have it completed before my trip out west for the summer. Until about 4 -5 weeks into the trip with no severe or windy weather the awning pulled out of holes where the bottom screws were. The spring loaded arm whacked up and hit the corner of my perfectly unblemished airstream trailer denting that corner. These folks refused to pay to repair it take any responsibility for the awning company saying the sheet metal screw had to have been inappropriately installed too tightly causing it to fail. I can pull weather reports from the national park campground I was staying at to prove it was not caused by excessive wind. I paid an addition minimal fee for the airstream dealer in Spokane to fix the awning. No problems much tougher weather time and miles since. Save your $ skip this over priced disreputable rv repair shop PS unfortunately repairing the dented airstream panel from the spring arm of the awning hitting the top back panel was $2,000. They had no interest in assuming responsibility for any of the damage or the need to redo the bottom half of the install read more

This was the worst RV service I have ever experienced.The Labor rate was never explained and is very expensive. I would not recommend this RV facility to anyone. DANGER KEEP AWAY $118.00 to change one 30amp fuse that cost $6.00 read more

The staff was very friendly and helpful. They got us back on the road quickly. Thanks so much!

Hopefully they did a good job doing the annual maintenance -- hard to tell since it is not visible. But what was visible was the BILL -- far in excess of what was quoted originally. We also saw the scuff marks on our pristine floor and in the bathroom. Dirt where there was none. We never wear shoes inside, but they sure did. It was hard to scrub the black marks off the main floor and bathroom floor. Took 30-40 minutes to get our RV as clean as when we gave it to them. We needed to have a little fold out table glued since one very small part of the laminate came up on one side. They charged us $150, if you can believe that. We could have bought THREE NEW ONES for that price. We argued with the staff about it, but they insisted it took a real professional to glue this thing back down right. We were originally told this simple glue job was included in the total quote, but after we get there it was a separate line item. Go figure. You know what else we saw? Detergent coming out of our water lines for DAYS! We had a hard time clearing it -- it was pretty clogged at first then it came out in foam and suds for quite some time after we finally got water to start coming out again. What a mess. They get a couple of stars for having friendly management. If you are able to go somewhere else we would recommend doing so. If you are in an emergency situation and have to use their services, get very specific quotes ahead of time. Not the most honest group of people, that is for sure. read more

I had work done twice to address a hot water heater problem. The second time a few weeks ago they replaced parts, the bill was close to $300, after spending the same amount last summer to fix a problem. Within two weeks the hot water heater failed, when I called for an appointment to have them check it out the best they could do was two weeks out, when I would be gone. Message: 1) don't have them do any work without a written estimate, 2)understand they will not walk any extra mile to solve a problem they may have caused. Dave is nice yet providing a good customer experience is not on the goal sheet of anyone else who works there. I would not go back for any service work. read more

We recently had to have our motorhome towed off of RT 3 to Majors. It was a Wed afternoon about 3pm. We had overheated. After they took all our information and knew we lived in Florida and were traveling to the cape, they told us they would get in touch with us. I had to call them on Friday later afternoon, they had just got around to looking at it. 2 DAYS. Needed a belt, parts shop closed on Saturday, Majors is closed on Mondays.3 more days. Got belt on Tuesday, 1 more day. Finally got fixed on Thursday. 8 days total in a motel. I do think they did a good job on the repair, for a family owned business they certainly don' t care about their customers. When I complained about the lack of caring for their stranded customers, I was told I didn;t have an appointment. So if you do breakdown in the cape area, I hope you made an appointment first $110. for belt $712 for labor. read more

Outstanding customer service! Impressive! Our RV refrigerator died over a holiday weekend. We were traveling from California. Major's fit us in and replaced the fridge promptly to get us back on the road again! Communication was awesome. They kept us informed and even followed up afterwards. It was definitely a "WOW" experience. Their reputation was known 2 states away!!! A week after installation: Joe called to make sure the new refrigerator/freezer was working properly. Wowie zowie! Other companies could learn about excellent customer service from Major's! read more

This was my first RV service experience. The Service folks were very helpful with their recommendations about was was necessary and what was only advisable. The invoice was actually less than the estimate because they discovered a cut-out valve for the water system that I did not know was there. I had to delay my pick-up for a couple days and there was no problem with that as well. One caution however. It's difficult to walk through their parts store without seeing something you want! read more

2 years ago This is a review I made on Google 2-years ago and is a good representation of all our visits to this facility. No one in my family works for or has a vested interest in this or any other RV relayed businesses. I am a retired military veteran and believe in recognizing businesses that try their best to keep the customer satisfied. The RV service world is a tough one and we all know how bad some places can be. The Google site has 91 reviews and a score of 4.8 out of 5 for this business ------------------------- We have used Majors RV service several times and have been pleased on their professional approach to providing service. This last trip we had a LP alarm go off at 3AM in the morning. There was no evidence of Propane leaking, but we did shut down the tank until we got home. The technician at Majors did a complete LP system inspection which included a system pressure and leak (drop) test (It Passed). Checked the regulator lock up pressure, which was good. Tank was inspected and all fittings checked (Bubble test). He then pulled the alarm and verified it was wired and in serviceable condition. Also checked the battery bay, and inspected the condition and charge on batteries. which were all good. We are chalking it up to a spurious alarm event. dust, hairspray or something the cat did (lol). I was offered a small gift token for posting a personal review, but this is an honest review with nothing received as it should be. Staff is friendly and helpful and much preferred over going to the OTHER place. The store is well stocked, and pricing is as expected. They have some fairly uniques RV hardware items not found at other stores. I am very happy with Major's RV Service Center read more

We had our brakes and suspension checked and wheel bearings serviced. They quoted us a price beforehand, and the final bill was on target ($475). Since they were closed on Monday we used their drop off service. The entire visit went well. The staff is extremely friendly and kept us informed through the process on what was being done and when. Overall, we were pleased with Majors and although they do seem pricey we would use them again. For anyone who feels they're expensive - check out what marine services charge on the Cape! read more

Had some major chassis work performed on my class A motor home at Major's RV. Sway bar ends and plugged up grease fittings. Mike is a mechanic's mechanic. He takes the time to make sure everything is done correctly. Of course, this adds up when it comes time to pay the bill, but I was able to get on the winter work schedule and saved a few bucks on the shop rate. I also store my coach there on and off season in their fenced in and gated lot. Major's is closed on Sunday and Monday, but they will leave your rig outside the fence if you need to access it during those days. Everyone at Major's is helpful and friendly. My only issue is that you sometimes need to pester them to make sure work is done on your time frame. They can get blocked up in the summer with repairs on transients and the regulars can get lost in the shuffle. Dave tries to accommodate everyone that walks in the door and this can overwhelm their staff during the summer months. It's best to schedule major work at Major's during the off-season. read more

Needed some minor service on a big RV trip. They did a fine job.

This is my go to place for anything RV and even tailgating needs. I am a Patriots season ticket holder and Majors RV has all kinds of compact equipment for my van. I got an awesome foldable table that opens to hold all my stuff. They also are the most helpful in both the service and parts departments. I needed a piece for my hitch and they went out of there way to not only sell me the piece but personally bring me to the correct section I needed to be in. Yes, I could have gone to one of the so called "big box stores" but I never get the kind of service I received like I do at Majors RV. Everyone is so friendly. I like just going in and looking around because I always find something cool that you just don't see or think of. I highly recommend anyone looking for RV parts, service or tailgating needs to give Majors RV a call or better yet just stop in. read more

I had a hitch gate put on my Ford Taurus. The staff were very friendly and were always asking me if I need anything. This was my first ever having work done by them and I was very pleased. The only negative was that they said the install would take a between an hour to an hour and a half. Well it ended up being a little over 2 hours. But they did say beforehand that putting a hitch gate on a Ford Taurus can be tricky. So all in all, it was a good experience and I will definitely be a returning customer. read more

Overall , it was a great experience I had with the employees . They were very friendly and kind . They did an amazing job finishing the work that needed to be done on our RV. It was greatly appreciated to all that helped . Recommended very greatly . read more

I have been doing business with Majors for sometime. Great job great people Jeff and Joe will keep you laughing.a great place to do busness.

I've used Major's for years. Recently, I felt that there was a disparity between the quoted amount for repairs I needed and what was billed. I presented my concern to Debra ( clerk of the works ) and a few days later got a call from --- DAVID MAJOR! We chatted and came to an agreement that satisfied both of us. Thus, I feel that Major's is an honorable company. The only downside is their hourly rate which has steadily gone up over the years, but then, what hasn't? read more

I have to preceed this review with the fact that I was foolish enough to think that it was ok to not ask for an estimate before the work was initiated. I brought my 2 axle horse trailer in to have a breakaway switch replaced, battery replaced and have the wheel bearings packed and brakes inspected. The price for the break away switch and battery was marked up as is usual and customary when using a dealership. My shock came when I saw what I was charged to pack the bearings...... over $369! I was told that my brakes, bearings and magnets were in great shape. This I could have guessed, as I have had this service done five times at other dealerships and by other mechanics. I have also done this service in my driveway...... in well under an hour, I'm not a mechanic but have worked in the industry for years. I guess that what I felt was absolutely violated as I know what the job entails, as well as what I've paid in the past, yet they had me over a barrel as I did not ask for an estimate. They also gave me an estimate to replace the 5 tires as they were dry rotted...$1,000. This was also insane as I already had an estimate to replace them for $497. If this is their practice, I can only assume that they do not rely on repeat customers. I am writing this as I would hate for anyone else to be completely taken advantage of. Needless to say, my bearings were not the only things that required grease as I paid that bill. Not everyone that owns horses are rich... not all women are clueless mechanically. Totally scummy read more

Service and staff were very friendly, our fault for not getting estimate in advance. Winterizing was reasonably, thermostat and valve replacement expensive 166.37 labor, but shame on me for having bo mechanical abilities. Here is where it really hurts, one light bulb: 2.99, 58.45 to install, one vent: 14.99, another 55.46 and last but not least tighten screw on side mirror, lucky me no parts cost, just 55.46 to tighten. OUCH, we were definitely taken, I have to ask WHY were we charged separate labor for each and not just rolled into one. Still need generator tuned up, but will not be heading to Majors for $283.00 I think they already received enough of my $. read more

Not exactly helpful. Wanted to schedule 2 to 3 weeks out. Told them I was traveling and they didn't care. Sent me to another service facility. Wouldn't come to my RV site even though they have a mobile unit. Said I was 50 miles from their facility, yet I was actually only 15 miles. Must not want my business??? read more

awful place, awful service. I went there over year ago with my generator making weird noises and not working right. spent over $200 and was told everything is perfect. week later the generator stopped working. went to other place and they said it needed a lot of stuff done and they were shocked hearing that majors rv said it's working right. I wasted my time and money. recently went there to buy some part, and they sold me another part which one apparently I didn't need. the part I needed as soon as electrician installed broke down. before I went there my husband called them and was told that warranty is working through the store.so we bought part and paid 100 dollars more then online just because of that . nope. they lied to me. went to try to exchange it and they won't do it. I was told by the owner that my husband had to misunderstood the person in the phone and we know he didnt. save your time, health and money and avoid that place read more

charge 546.00 to find short circuit in trailer light ground and a break in power wire. 12 foot trailer could have been rewired from top to bottom for this price. What a rip off. read more

I had a lot of work done on my motor home and although it was a little pricey, the service was good and I was taken good care of!

We have used their service in the past to have our motor home winterized. Recently we had our motor home dewinterized and inspected. The work was done in the time frame quoted and the cost was as estimated. The staff was friendly and professional. read more