Porter Thompson Funeral Home in Oakland did an amazing job with my uncle's service in May 2025…read more During a very difficult time for our family, their team was incredibly attentive, compassionate, and professional from start to finish. They handled everything with care and made sure our family felt supported every step of the way. We are truly grateful for their kindness and the beautiful service they provided. I highly recommend them.

I just wanna say thank you so much for the service you had for my father. It was beautiful. It was…read morenice. We enjoyed ourselves. We had laughter and family. Got to be with family again thank you so much for your service 10 out of 10 will recommend

*YELP PLEASE DON'T REMOVE, AS I AM HOPING THIS REVIEW WILL HELP FAMILIES CHOOSE SERVICES FOR THEIR…read moreLOVED ONES* Losing our father was sudden and incredibly painful, and from the moment we walked into Santos Robinson Mortuary, we were treated like family and not just clients. In one of the hardest moments of our lives, they took so much weight off our shoulders with genuine care, patience, and compassion. Kevin went above and beyond every step of the way. He explained everything clearly, never rushed us, and made sure our family felt supported throughout the entire process. Nothing felt transactional. Everything felt personal, respectful, and deeply family oriented. You can truly tell this mortuary is built on love, integrity, and service. They handled everything with professionalism while still making us feel seen and cared for as people. That balance is rare, and it meant everything to our family. If you are looking for a place that will take care of you during an unimaginably difficult time, this is it. We are beyond grateful for Santos Robinson Mortuary and for Kevin. Highly recommend.

This mortuary receives 1 star for their services. The skill…read moreset of their embalming tech is poor and the disregard for the horrible presentation of our loved one was extremely upsetting. Our father's hands were fixed up in the air. His color was mottled and gray. We attempted to hide the error with a flower. The hurst left all the family behind without us being able to catch up going to the cemetery. Save yourself the heartache and chose another mortuary that cares about how they present your loved one.

Worth a visit to pay respects to the dearly departed, many taken from us much too soon.read more

Please do not choose this place to lay your love ones to rest. I had to file a complaint twice with…read morethe Department of Consumer Affairs regarding the negligence of the lawn upkeep. THE LAWN IS AS DEAD AS OUR LOVE ONE RESTING THERE. I even had to go to court because the "Slumlord" property owner of the cemetery refuses to acknowledge the "ENDOWMENT CARE". This man owns several cemetery's and all of them have had a complaint filed. Shame on you Evergreen Cemetery! Many families come to you at a time of grief wanting to be reassured that the upkeep of the cemetery will be maintained for their love one! Not the case here! You took our money and refuse to water the grass! It looks like HAY and its very depressing! We will see you in court once again!

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.

"While I've read some of the other reviews, I truly believe you can't please everyone all the time…read more Sherri created a program for my brother and did an exceptional job, highlighting all of his favorite things perfectly. She is an incredibly giving and compassionate person. When you lose a loved one, it's easy to feel overwhelmed and accidentally overlook a detail or a photo. However, Sherri is a true professional who works tirelessly to honor your loved one's memory. If I could give her 10 stars, I would. Thank you, Sherri, for creating such an outstanding tribute for my brother."

I was extremely proud of the products my family and I received. In addition to obituaries we also…read morehad t shirts made . It was Convenient to have both products done by the same person.. we provided the service colors but didn't ask for any particular design on the obituaries. The person clearly read the life story and provided a design that correlated with the deceased persons career. This made it extremely personal The shirts and obituaries were ready in under a week. I completed their online form and followed up by phone the following day . Communication was done via email and text. Prior to printing we received product samples . In lieu of uploading the phones I created a Google album and shared the link. Pick up for the products was in oakland

Date: 5/7/2024 Time: 3:00 PM 72° Sunny…read more On the above date and time, I had an appointment with Paul, the funeral director of Colonial Chapel. Accompanying me was my daughter and one of my high school classmates, Dora, to discuss what type of service I wanted for my husband with Paul. Paul is an excellent funeral director who is not only helpful but also compassionate, empathetic and so understanding. I couldn't ask for anybody than him to handle the arrangement. I find he is approachable and personable; truly a great listener. This chapel is located on the corner of High and Walnut Streets. There is a parking lot for the attendees of a funeral.

This chapel had been around forever. A lot of my relatives come here for funerals. I'd never…read morethought my time would come so soon, but we had to bury both our parents in less than a year. Paul is very direct, but also super knowledgeable and will do everything he can to make this process as smooth as possible. He's familiar with all the traditional funerals, even more than us, so we trusted him with a lot. He delivered and made sure we had everything we needed. Burying loved ones has to be the most challenging and agonizing part of anyone's life & having a reputable chapel like Colonial makes it a little less stressful. Everything was perfect. They did a wonderful job with the dressing, makeup, floral set up and all. I appreciate Colonial. The only thing I would say is the funeral home is dated, but it's been around for ages.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

They have always been so helpful every time I have needed them. The family is wonderful.read more