I cannot say enough great things about the service I have always received from this company, its employees Chris and Zack and the owner Sean Mergy. They have been to my home on several occasions, both for heating and air conditioning issues, and the problems have always been solved before they left. The service is friendly, efficient and skilled. It seems all of the aforementioned employees and owner go out of their way to solve the problem for which their services have been requested. Margot S. read more

This review is way overdue. I have to say that Sean and associates are amazing at what they can do for HVAC systems. I've had Sean help with my Furnace on multiple occasions and install an AC unit and both are exceptionally solid! 1. Sean installed my AC unit in 2006 and it is still running like a champion. I've never had one issue running it from 2006- present. 2. I've had Sean examine my furnace and he does a serious evaluation of making sure everything is good to go. 3. One time my furnace igniter broke and my furnace was making this weird clicking sound on the coldest day of the year. I called Sean and he promptly told me he would send an associate out the following day. Once on-site, they got the issue solved and replaced the igniter. I cannot thank Sean and associates enough for the dedication they have with HVAC systems! I HIGHLY recommend Sean to friend, family, and most of all fellow Yelpers! read more

I'd suggest taking your business elsewhere if you're at all concerned about how the service technicians treat your neighbors. The service truck was parked behind the parking space that was assigned to me by the woman I am renting my apartment from - I did not choose the space myself and I can't park elsewhere because other spots in my garage are also assigned. That's important for the rest of the story. I called the phone number on the truck to calmly ask for the truck to be moved. After 5 minutes, the service tech showed up and begrudgingly moved his truck, asking angrily "where am I supposed to park?!" When I suggested he park on the street at a meter, like all of my guests do, he responded "phhht I'm not doing that!" I was able to return my car back to my assigned parking space before his job at my building was complete (he had relocated to a street parking spot, after all!). The next time I went to my vehicle, however, he had left a note suggesting I am an asshole because I park in a handicap space but have no handicap. Would it have been better if I actually had a handicap?! I don't know how they conduct or complete the actual service, but this particular service technician was extremely confrontational and rude. read more

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My furnace started leaking condensate and needed a quick repair. Sean responded quickly, and came out same day. He was friendly and professional, and solved my problem quickly. read more

Local, family-owned and operated by Sean Mergy and his wife who are both extremely competent and effective. Came out same day on a saturday on short notice, found and fixed gas furnace leak in one hour for a reasonable hourly rate. Previous other HVAC company had suggested to replace the entire system for 20 grants or at least replace gas valves etc for 2 grants... read more

Zack and Chris showed up on time. They had masks. They asked what the problem was and got to work diagnosing it. They found the issue and fixed it. They explained what was wrong and gave recommendations on keeping our system functional because it's old. They were nice and easy to talk to and didn't seem to rush the fix. I feel confident in their work. read more

On a cold night and the furnace is only blowing lukewarm air, I need help!! Call pretty much every HVAC places on yelp near me, this is the only place that picked up the phone, and I was able to speak with a live person. Danica took my information and told me she will text her boss and get back with me in about 15 to 20 minutes. I was thinking "15 to 20 minutes... we shall see!" I wasn't hold any high hope but surely she called me back in less than 15 minutes and said her boss Sean will be coming TODAY!!! WHAT?!?! Really?? I told her I'll be home after 1pm and since this is a Condo please have Sean call me so I will go downstairs to open the door for him rather than fumbling with the entry phone system. Sean called me at 1:30pm, he is here!! Within 25 minutes he diagnosed the problem, fixed it and my furnace works again in less than an hour!! I asked him to give me a quote on an upgrade and he said he will call me next week. Overall, I can say Sean and Danica went above and beyond, and they have earn my business from now on!! read more

We had a pretty dangerous venting issue with our heater and Sean came out right away to employ a short-term fix that made it safe until he could come back a few days later to install the permanent solution. The work he did was great and at a fair price. I would definitely recommend giving him a call. read more

Our 17 year old air conditioner stopped cooling the house. I called Bay Area Service and the next day Zack arrived promptly at 9:30 am. Zack quickly assessed the problem and had the air conditioner working again! Later that same day the compressor quit working altogether due to an unrelated problem. One call and Zack returned to the house. He did a through inspection of the compressor and found an old loose connection which he repaired at no further cost to me. I am very pleased with their service. read more

After I accidentally toyed around with our furnace and blew a fuse, Sean came by our house in under 2 hrs from when I called and had us back up and running. Him and his team are extremely kind, responsive, honest and helpful. Although the fix was small they did an amazing job in being transparent and quick with the repair. Thanks Sean! read more

We have been using Bay Area Service Company for several years and our experience with them has always been top notch . It amazes me how knowledgeable they are with all of our equipment that is restaurant related . They basically fix everything from A to Z when it comes to electrical and gas operated equipment . Not only do they know how to repair the equipment but they always back their work . They have come out on emergency notice to save us when a valuable piece decided to go down . Having someone like Sean who not only fixes your equipment the first time but gives you a fair price is a huge asset. In this day in age having someone you can trust to help your business succeed is Priceless.. Great Company !! read more

I've had service techs in the but John hands down has been #1 Very professional and personable he explained my problem and made repairs and gave advise on upkeep for my mantiwoc ice machine. I will keep their number on file for all my HVAC needs Thanks again John read more

I have used Sean's company for decades. He has fixed many of my heater problems and installed a new air-conditioner for me years ago. My air-conditioner kinda acting up recently, I called Bay Area Service and they sent Zack for the repair job. He thoroughly checked and inspected the air-conditioner and found out that the circuit breaker outside the house was tripped. He fixed the problem and again rechecked all the cables and Freon level. We realized it was not cold enough (It was over 100 degrees outside during the heat wave) the next day, so I called Bay Area Service again about the problem. Zack showed up about 7:15 pm after working more than 12 hours that day. This time he found out the capacitor needed to be replaced. So he did, and he discharged more Freon to make it cooler. Here is the good news, Sean did not charge me anything extra! If you are looking for a reliable, trustworthy company with honesty and very resonable price - LOOK NO further! Bay Area Service HAS it ALL! My two thumbs up to Sean and Zack. read more

Sean and his team are great and I recommend their services to everyone! I had Central heating at my house and I wanted to install an A/C unit ! Sean came in and inspected my unit and he said I can simply use my exiting duct and furnace (my furnace was only a couple of years old) and add on the AC system! Gave me a simple qoute and a start and finish day! I confirmed and He and his team showed up very early and stared working on my house and things were smooth and they even finished earlier! I have been using my AC for a few days now and it is awesome! Can't be happier! Thanks Sean! read more

Excellent service! Was able to get someone to fix my broken AC the next day in the middle of a heat wave. Most of the numbers I cakes didn't even cal me back until late that day or the next day.I ended up needing a part and a fuse and he had them in his truck so no waiting or ordering the part. Couldn't be happier! read more

Our experience with Sean & Bay Area Service having both our Heating & AC systems replaced is - Unparalleled, Friendly, Honest, Experienced Service and Personnel including Excellent & Fair Pricing. Highly, highly, highly recommended with no equivocations! Thanks again, Sean. read more

Bay Area Service was brought in by our contractor to do work on our AC unit. The guy showed up late, didn't have the parts needed to do the work and then had to come back later. After nagging him to complete the job, he finally got it done. Unfortunately, he never billed us (and we didn't realize it at the time since we thought we had paid our general contractor for the work.) A year later, we received a bill in the mail. They were unresponsive when we attempted to discuss the bill. I would not recommend this company to anyone. read more

Very competitive pricing and 100% reliable. Had new HVAC system installed today. Sean (and Zach) were on time, friendly and professional, worked clean, and walked me thru the final install, etc. System works perfect and I couldn't be happier. Will share my excellent experience with my neighbors, friends, and family! read more

Sean has come to rescue twice now when my very old ac decided to go on strike & both times the suggested fix/repair has been a quick and economical solution. I would recommend this company every time regarding ethical conduct with the added benefit of great personalities. read more

Sean has helped us with our furnace several times over the years. He is very punctual, honest and affordable. I love that as a service provider he doesn't try to upsell me. He just keeps our furnace working. Really good guy and company. read more

Our contractor recommended Bay Area Service Co to replace our 40+ year old HVAC system in our condo. After consulting with several HVAC contractors we chose Bay Area Service. Sean discussed with us the various options to deliver both cost savings and efficiency. He did an excellent job in relocating vents and installing the unit in a very tight space. We highly recommend him as he was most responsive and met our renovation schedule. read more

27 year old A/C not working. Sean showed up right on schedule. Didn't try to upsell me, just found and fixed the leak and loaded the coolant. read more

Since Sean took care my equipment, he really fixed! He would not fixed equipment just to work a day or two! He'll tell you if your equipment is too old or too costly to be fixed. He has a vast knowledge of different brands of equipment. He is very responsive, professional as well as personable! Thank you Sean! read more

Last August 2016, I was in the Hickory Pit restaurant in Walnut Creek complaining to a manager acquaintance about my AC woes and how nice it was to be someplace where the AC was working. The manager said, "Why don't you try the company that handles our AC," and he gave me the name Sean Mergy, owner of the Bay Area Service Company. The AC company that I used the prior month to figure out why my AC wasn't working charged me over $600 to put refrigerant in, then when it leaked, told me there was a bad valve and it was near impossible to replace, so that's when the pitch for the pricey new AC system began. I was wary of a valve that couldn't be fixed. So, I had Sean come over. He was so easy to deal with, and didn't mind if I stuck by his side, and he explained what he was doing. There was no mystery here, and that was refreshing! In short order, he showed me that the leak was due simply to the prior technician failing to tighten several valves that were easily accessible outside the AC unit!!! What? I thought there was a leak inside the unit in a valve that was virtually impossible to repair. Not so, just a big fat lie. I watched Sean tighten the valves, then adjust them a bit, then put in 2 pounds of refrigerant. While we waited, I told him how the other company replaced the capacitor with something other than the OEM capacitor. Sean said it was ok but cheap and not as good as the OEM capacitor. At that point, I pulled out the OEM capacitor that I had ordered from Amazon, and he installed it. After all the refrigerant was installed, Sean used a sniffer tool to check the entire line from our furnace to the AC unit, and inside the furnace coils. Very thorough!!! ALL OF THIS, including the refrigerant, for a total of $241.74. I'm writing at this time because my unit failed to come on yesterday and I called Sean to make an appointment. He mentioned it sounded like it could be a power issue. So, I checked the power panel, then the fuse box by the AC unit. I took the fuses to Ace Hardware and one of them was bad. I replaced the fuses and everything is working just fine. I called Sean to offer some payment for guiding me but he refused. I can't say enough good things about Sean Mergy and his Bay Area Service Company. I'm so used to being ripped off by my former AC company that I'm speechless. read more