Sean replied through the Yelp app within minutes and was super flexible with my schedule, even when we ended up running late the day of. The tech worked quickly, figured out the issue, and got our AC running again. He also gave us helpful recommendations on how to keep it running better and let us know roughly how much life some of our other systems may have left so our fam can plan ahead. This was such a relief after the last company we used had to come back 3 different times to fix an issue. We'll def ONLY be using Councell for any future AC needs. read more

If you want the very BEST call Sean! Hands down the best quality, best service, best in town and all around. Sean has been part of our community his entire life and his company is built from the ground up with his name on the title. Thank you, Sean for taking care of all of our heating and air needs. You and your crew are the best! read more

Prompt visit to check system. Good advice. No problems found. They installed my system and continue tone my go to!

Such a painless process!! Found this business by way of all its great reviews.I reached out yesterday and got an appointment today with early morning availability. The technician was punctual and respectful of our living space. He explained the issue we were having a quickly found a resolve. Pricing was quite reasonable and we have a functioning AC! read more

Great service. Followed up with a time frame and arrived. Performed assessment and check up as requested. Honest and efficient. Great business. read more

Definitely 5 stars! Professional, qualified and trustworthy with repairs of my home. Sean is responsive, straightforward and very transparent on what repairs my home needed. He was professional in conversation and takes alot of pride in his profession making him a very trustworthy source. I would recommend him repeatedly and it's wonderful to know that he's been servicing our local community for so long. ​ read more

Have used Shawn at Councell Air and his crew earlier this year. Great experience overall . AC went down yesterday in 90 plus heat with higher temperatures predicted today. They immediately quoted a replacement price , gathered materials and today we are enjoying cool air once again! Guys were well qualified , efficient and left their work area spotless. We recommend giving them a call . read more

Received a quick response, professional and honest service. Will definitely be calling for any and all future needs. Recommend.

Great experience! We've long needed our furnace/AC replaced and Sean came out to give us a quote. Needless to say, it beat every place that's quoted us before by a large mile. Originally we had a 3 ton unit and he last min upgraded us to a 4 ton for no extra charge so he really went the extra mile. The install was painless. Thankfully we got it done before the next heatwave and a week on there's been no complaints. I would definitely suggest Councell Heating & Air to anyone read more

We contacted Sean to come give a quote and he came out next day, gave us a quote the quote he gave was the best we got and he was able to fit us in the next day to get a new AC on our house. the service was great and you can tell Sean really cares about the people he is serving! We even had a separate problem that needed fixing and Sean was just a text away and got it solved no problem. We will definitely be recommending him to anyone that needs any Heating or Air Conditioning needs! 10/10 Value and service! read more

Unit went down on a Saturday, Sean came out Sunday morning and spent a good hour and a half looking at our current set up and recommending next steps. Sean is an old school dude, really cares about his customers, gave a totally fair price and we 48 hours later were rocking and rolling with a new HVAC system. The installers were excellent, took their time to make sure our new set up was perfect, very respectful of the house and the family and pleasant guys to talk to. Sean called after install was completed to make sure I was happy and offered to come out again if we needed any tune ups. Perfect experience, will be my guy going forward. read more

Sean and the team have been amazing! From a super quick warranty trip during the middle of summer to helping our aging parents who can be challenging to work with, they have gone above and beyond. Don't hesitate to contact them. read more

I have had no AC for the last 5 days while in 90+ degree weather. I reached out to Sean on yelp and he quickly responded. I was told by another HVAC company that my AC could not be fixed but Sean came and fixed the issue within 10 minutes! I am truly so happy and it cost much less than what the other company quoted me. So grateful. He was very kind and incredibly knowledgeable. I now have my go to resource for heat and air issues. Thank you Sean! read more

Sean and his team are excellent, and this review is long overdue! This is the second time I've worked with them, and they are consistently knowledgeable, honest, and fair. It's rare to find people who truly care about their work, and Sean is definitely one of them. read more

Sean and the team installed the duct work in the attic, put in a heating unit and an AC unit. They do excellent work, and are available to come check when something seems not quite right. Excellent service, attitude, and know how. I fully recommend. read more

5/5 recommend! Sean is the best out there! It's July 2023 and the AC stops working in the middle of another heat wave. I messaged Sean through the Yelp platform and he responded quickly. He says he's working in the area so can swing by on the same day. We totally got lucky! He was able to diagnose the AC issue right away, it required a tuneup and adding some Freon. He came back the next morning with the Freon. It's been running smoothly since then. Sean is a great communicator and is skilled at fixing the AC units. Prices seem fair. I've added him as a contact in case our unit has any more problems. Best way to contact Sean is text messages: (925) 206-8095 read more

Long overdue review here. During the 2023 winter my heater went out. I was desperate to get someone to come out and find the problem since my family and I had gone several cold days and nights without heat. Sean came out within 2 days of me calling and found that our gas valve needed to be replaced and even changed our return vent filters. The price was fair. He gave me some great advice about maintenance. Fast forward to a couple of weeks ago when my AC stopped working, I reached out to Councell Heating & AC again and they suggested before they come out for me to check my return vent filters, and yes, they needed to be replaced. Now the AC works with no issues. The advice saved me money on the service call. I have added a quarterly reminders to replace/check filters on my phone calendar. If I need cooling or heating services, I'll definitely be calling Councell Heating & AC. They are truly wonderful! read more

This review is overdue. We replaced our ac and furnace last summer and so glad we went with Councell Heating and Air. Sean is extremely responsive, straight forward, delivers on what he says and does not try to upsell. He also got us portable ac units to use, which we really needed with the heatwave. His team was respectful of our home during the installation process. They answered any questions we had. It's been almost a year now and we have had no issues. We'd definitely do business with Sean again. read more

Sean was very knowledgeable and helpful. We got our AC fixed quickly. He gave us a lot of good information.

I just had a new system installed by Councell heating & air, and it was a first-class experience. It says another when a business owner comes to your home and does the scheduling, sales, and organizes the installation himself. Also, the crew was friendly, polite, clean, and respectful of my home. The crew of 4 took the time to explain everything, and they did the job expediently and thoroughly If you're looking for a new system, i highly recommend these guys. read more

Councell Heating & Air Conditioning - New hotness. - Heating & Air Conditioning/HVAC Near Me - Brentwood, California

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Sean is one of those rare people who provide excellent service for a reasonable price and then stands by his work and provides excellent support. I have had a compressor replaced, another job with the furnace replaced. When I had an issue, 7 years later, called him and he came out and fixed it no charge (it was under warranty). Today, it is rare to find someone who will stand by their work. Very highly recommended. read more

Our AC went out in the middle of the night and of course in the middle of a 3-day triple digit heat wave. Sean was here in less than 24 hrs., despite being slammed with requests for service. Thinking our 8-year-old unit needed to be replaced along with a 5 figure bill, we were happily surprised to learn we only needed a small electrical part replaced and it was on his truck. We highly recommend this business. There is a reason it's rated so high. Quality service, dependability and reasonable prices. 3 things that are hard to find these days. read more

The owner is very responsive and honest. They are quick and kept me updated on what issues they found.

In my previous profession, I assisted business owners with acquiring financial loans and provided them with business strategies. I handled businesses with revenues upwards of $50 Million. The successful businesses all had a few important things in common. A product or service, honesty, reliability, and building life long relationships. Councell Heating & Air Conditioning have ALL these qualities. I contacted our property manager to send an AC guy to fix and diagnose our AC. They came the next day, opened up the system and said "oh it's just the fuse, thank God it's an easy job" He popped in a new fuse and left. When we tried to use the AC it wasn't working so I contacted our property manager again. This time he referred us to Councell Heating & Air Conditioning owned and operated by Sean Councell. He immediately communicated when he will be in to diagnose the system. Sean explained that the most important part of his job is to get to the root of the problem instead of "quick fixes". Which the other company did. Sean explained his methodology on how he solves for the issue. He found the source of the problem by going through his proper due diligence. The work consisted of replacing the transformer, re-wiring the system and replacing the AC contacts. After performing the work, Sean also shared his best advice on air purifiers and filters. Sean is very passionate about his business. He has owned and operated it with pride for over 25 years. People always say that you should wake up and love what you do. You can immediately tell that Sean loves what he does and hires only people that will reflect his work ethic and value. We have 4 kids that we had to send off to various houses so that they can be comfortable during break. I can now say that I can call them after writing this Yelp to say, "come home we have AC!" Sean not only fixed our AC problem, he brought our family back together by making sure we can all comfortably enjoy our home while living in this Brentwood Heat. I recommend this business 100% and refuse to work with any other AC business who only care about quick fixes. Thank you Sean! read more

Councell Heating & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Brentwood, California

5 stars does not do Justice to Sean and his team. This is a 1 year review because I wanted to make sure the system worked well over time. Sean gave me a great price for my brand new heater, ac, and coil. Sean also ran new ducts to some of my rooms. The system is working flawlessly and I have loved the product, service, and price so much that I referred Sean to 2 other family members. They also bought complete hvac units for their homes and are happy. Sean Councell and his team is the real deal at a great price! I can't recommend him enough. Don't waste your time or money with other over priced companies. read more

Councell Heating & Air Conditioning - New 5 ton AC - Heating & Air Conditioning/HVAC Near Me - Brentwood, California

It's my second time using Councell Heating and Air for a replacement HVAC system. First time was for my rental in Brentwood. Second time for my home in Danville. Both times, I got quotes from 3 to 4 other HVAC companies. Sean Councell always had the best package - better pricing for a higher powered or better brand compared to the other companies, with the same warranties. His team came as promised, worked quickly, and cleaned up after themselves. I also had what I thought was a warranty call for my rental, and Sean promptly sent a team to investigate and fix. Turns out my tenant had not been replacing the air filter which was really dirty and clogged up at this point. The team replaced the air filter for the tenant. Top notch products and service. Highly recommended. read more

Super grateful and thankful I found Sean on a hot Saturday morning, after calling seven other companies. Sean was the only one replied to my long voicemail impotently willing to come and take a look at my AC, came in this morning identified the issue quickly replaced the motor got my AC fixed. Wish more people would be as honest and as genuine as Sean customer service driven with integrity number one focus working very hard by building a long term relationship not just quick money, I didn't even ask him how much cause I knew in my heart he is 100% honest guy just handed him my credit card, very happy with his work and the peace of mind. Thank you so much Sean again for making time on your Saturday morning to fix our AC.s read more

I was very happy with this business. The owner contacted me within a few hours of requesting a quote, got back to within a few with the quote after asking questions. He was very up front and honest even encouraged me to look around to ensure he was providing a good deal. They use good quality products and completed the job in less than a week of me contacting them. read more

Great service and business! I called Councell Heating and Air to repair my Heater! They ended up servicing my whole system and fixed things they found needed attention! This company is honest and they have integrity! read more

We decided to turn on our AC last week when we had a hot day and noticed the air coming out was not cold at all. I found Sean on Yelp and he had an opening to look at the unit the next morning. Although we had to get a whole new outdoor unit, Sean was honest and knowledgeable about the projected cost and gave us a couple options. He and his team ended up coming the NEXT DAY to install the new unit. Now our AC is working better than ever. Highly recommended! Thank you for fitting us in Sean! :) read more

I am a hard to please customer and typically drive home a solid bargain. I only post reviews once I am certain of my experience. Councell hearing & air conditioning surpassed every expectation I had. I had both my systems replaced (2AC+2furnaces) in 2022. The job went phenomenally. Sean worked with me on pricing, scheduling, installation and everything in-between. After the installation, I was skeptical about the size of new system(higher seers come in bigger sizes) and mentioned it to Sean. He said I can make up my mind and let him know .2 years after installation when I made up my mind, Sean's team came and moved one AC for me. They did not charge me a dime. 100% customer centric, honest and reliable company. read more

Was able to accomodate me same day. Broken capacitor was diagnosed. Change the part and went back running again.

After an awfully cold night and our baby who woke up many times throughout the night, we realized the issue when we woke up and saw that the house was only in the 50s! The heater was blowing out cold air instead of hot air and it wouldn't stop blowing even when the thermostat was sent to off. After countless ways trying to get in touch with our management company (that's for another review), we finally reached them and we were told the landlord was coming over to check it out - a pointless endeavor especially during covid times. So of course, right away, he said "oh yeah, I can't fix that." So we were sent the name of Councell Heating. The property management company never told us if an appointment was actually set up. Again, this wasted precious time. I called Councell Heating and left two voicemails, but couldn't get anyone on Saturday in the late afternoon/early evening). Their website actually says they're open until 9 pm, but no one called us that day unfortunately. We just wanted to know if we had an appointment or if we needed to make one. Sean, the owner, though called us first thing on Sunday morning after he got the messages. I had mentioned we had a small baby, which he mentioned when he called us back to say that he completely understood as he has kids himself. He said he would be able to rearrange his appointments on Monday and see us himself on Monday morning, which was really outstanding. I really appreciated that! On his call, he inquired what system we had and the error code it was displaying. This was a great move because when he came, he was prompt and speedy! And best of all, it needed a new part, and he actually had it with him, so we didn't need anyone to come back. We had a working heater in easily under an hour. I didn't meet him in person, as my husband handled the repair appointment, but I did talk to him on the phone and he's really friendly and a genuine guy. He's definitely someone I would do business with again and happily recommend! One tiny qualm, although he did wear a wear a mask, my husband said he sometimes lowered it to speak, which we're not okay with. Hopefully, maybe he'll see this and take a little more caution to keep his mask up and in place. These Covid Times are strange, and we all have to do our part to make everyone feel safe. :) I can't speak to the pricing since we're renting, and the billing didn't go to us (thankfully! one perk about renting). read more

Sean Councell and his team (Stephen and Chris Sr. for my job) are good honest people that are willing to share their knowledge and experience on your behalf and are experts at HVAC. Sean's pricing is stellar and my AC and Furnace install was completed in 1day with a crew of 4! I started off looking to replace my 17-year old system, but Sean asked if I would mind if he checked it out first. Everything checked out good, but the AC was low on freon so Sean offered to do a leak check for free. As it turned out, there was a minuscule leak in the AC unit. Talk about giving the customer piece of mind and potentially saving me thousands of dollars! I highly recommend this company for HVAC repairs or replacement! read more

I can't believe it. The reviews are right. This is an honest and generous business. Sean is generous with his time and energy. Our furnace was intermittently not working, then wouldn't blow hot air. The ignitor would come on, but flames wouldn't catch. He suspected the main IC board, but before replacing it for a few hundred $, he decided to power it down and reset it. After turning it on 3x and it working fine, he choose not to charge us anything!! He asked us to keep an eye on it. If it stops working, he'll then try the new circuit board. Wow. We're so thankful. read more

Councell Heating & Air Conditioning always great service. Sean always responds back quickly and sets an appointment right away. Price is the best and warranty he will back up. Highly recommend. Thanks again Sean! read more

Councell Heating & Air was great to work with! We had a 20yr old system that was getting more & more expensive to maintain, so we decided to look for quotes. (Owner) Sean was the first to respond. He was awesome at evaluating the AC needs of our 3300+sq ft home. Simply put, our 20yr old system was undersized. After outlining our options for replacement, he gave us a wonderful for deal for a more appropriate, larger sized unit! (See attached picture) 2 days later Install crew (led by Steven & Chris) did a great job starting early am, finishing by early afternoon! Now we are worry free for the upcoming heat of the season. Thank you Sean Councell & Company! If you want a stress free, honest experience with great pricing - give Councell Heating & Air a call. HIGHLY RECOMMENDED! Do yourself a favor - You won't regret it! read more

Councell Heating & Air Conditioning - What a huge difference!! - Heating & Air Conditioning/HVAC Near Me - Brentwood, California

This review is about 2 years late as I became ill about a week after installation so sorry about that Sean. Now to the review. Back in 5/27/20. Sean and crew installed a new furnace, evaporator coil and AC unit. It was almost a full day affair but his crew did an awesome job. So very professional, courteous and knowledgeable. I always do a lot of research before major purchases so I went over everything with Sean and he adjusted a few things but all in all, a very fair process. My AC and furnace were original with the home so 20 years old and ready to be replaced. His price was just about what I thought it would be and considering the customer service was excellent along with his 10 year warranty, there was no need to negotiate. It was a fair deal.... The reason I found out I didn't review him is last night the AC went out so I left a message on YELP, and Sean promptly returned it the next morning, had his Tech Scott come over who was very efficient. Turns out it was a capacitor so nothing they did wrong, just a faulty part. He replaced it for free within 5 minutes and all is perfect again. I 100% would recommend Councell Heating and AC because they honor their word, have your best interest at heart and back up their warranty along with selling quality units. Thanks Sean and all the guys/gals who work with you. It was a pleasure doing business with you. read more

I recently had a wonderful service experience with Sean's team. Sean quickly returned my voice mail and scheduled an appointment to inspect a problem I was having with one of my home's 2 AC units. The on-site technician arrived as scheduled and was very professional, knowledgeable, and courteous. Councell Heating & Air will be my first go-to source for any home air/heating system needs! 5 stars all the way! read more

Sean gave me an appointment very quickly, he showed up properly and diagnosed the problem with my HVAC unit. He was at my office at least 30 minutes but he didn't even charge me for the diagnostics, now that's something that no other repairman does. He was very knowledgeable and knew what he was talking about. I will definitely use him for my future service needs and recommend him to others. read more