Bay recently installed two Titan jacks under my house. The jacks were to support cracked foundation piers. Bay did an excellent job from start to finish. I was immediately impressed when I called to get a quote. A real person answered the phone after just a couple of rings and the estimator was scheduled to visit within a week. The estimator Michael arrived on time, did a thorough inspection and took time to explain the foundation problems, Bay's plan to correct the issues together with accurate sketches and pricing options. I thought the quote very fair and reasonable. In addition no deposit was requested, I would only pay once the job was completed. I found this reassuring of Bay's confidence in their own work. I agreed go ahead and was again quickly contacted by the scheduler who worked with me to arrange a convenient time around my schedule to do the work. The technicians Nick and Josh showed up to do the work exactly at the time I had been told. Nick and Josh were friendly and respectful. Both men were wearing masks when they came to start the job. To me this showed Bay's concern for their employees and respect for their customers' safety. Nick explained what they were going to do and they immediately got to work. They completed the work quickly and efficiently. Nick took multiple photos showing all stages of the work including step by step excavation, backfill and jacks installation. Nick shared the photos with me and patiently answered my questions clearly once they finished. The photos go into the file for a permanent record of the work done if any future inspector enquires about the depth of foundation etc. When I later checked on the work, the area of the repairs was neat and clean. Nick and Josh had carefully replaced the plastic sheeting that they had to pull back under the house. I was impressed as I have frequently found trash and dis-guarded materials left after other contractors have done work on the house. I will not hesitate to recommend Bay to anyone who needs foundation work done. They are very professional in all areas of their operations and provide excellent end product read more

From the first contact I made with Bay Crawl Space and Foundation with Samantha and Crista to Ben who came to do the inspection/estimate and then with the whole production and electrical teams who did all the work (Chris W., Mo, Khalil, James D., Jeff and Blake)-yes it takes a village- I FINALLY have peace of mind with our crawl space which had been nothing but a headache for the past 5 years since we purchased the home! (There was no insulation in the crawl space, our electrical bills have been sky high, the doors were poorly constructed, one of the beams was off, and the one dehumidifier- which was not enough for the size of the crawl -was hit or miss if it was working.) The communication from Bay was phenomenal from start to finish which I really, really appreciate. We had multiple solutions recommended which we decided to do including -beam replacement, foundation vent covers, ground foam board insulation, rim joist insulation, 2 new crawl space doors with insulation, a second dehumidifier, new 20-mil GuardianLiner, and 2 new electrical circuits with 3 lights and with a new panel indoors below the breaker box, so that it's now a lot easier to know if the dehumidifiers are actually working. They were also able to install a moisture sensor which we keep in the home to be able to monitor the humidity in the crawl space without actually going in there which is great! We thought the crews were professional, meticulous and very respectful. And after having had other companies and electricians work in the crawl space previously, it was apparent from the start that this team really knows what they are doing. So needless to say, I am super happy that we decided to go with Bay Crawl Space and Foundation as that whole peace of mind thing is super important. Basically, we really should have called them a lot sooner-like 5 years ago when we bought the house! read more

Bay Crawlspace and Foundation Repair did an amazing crawl space encapsulation job at my house. I've been planning to combat the moisture problem in the crawlspace for the last three years. I obtained 6 bids and a lot of diverse recommendations on the best approach that should be used in solving the problem. After counseling with James City County and a structural engineer, I decided to go with Bay Crawlspace because their approach closely aligned with the independent advice I received. Additionally, they also offered financing options that helped us manage the monthly expense budget. They worked with the County on obtaining work permits, came in completed the work within the timeframe they promised and left the area clean of all debris. Since the install last year, I have had the pleasure of meeting their Field Manager Seth Lilienthal who performed the annual preventative maintenance. He checked the entire system, cleaned filters and changed batteries out to ensure that the system continued to run effectively and efficiently. In summary, as a homeowner, I've learned that you get what your pay for. The cheapest vendor may actually be the worst. Bay Crawlspace and Foundation Repair is the company I would highly recommend for crawl space encapsulation. Their team of professionals is very knowledgeable and focused on delivering exceptional customer service. read more

Bay Crawl Space are true professionals. Every phone call, every email, every interaction with crew leader, office staff and advisor was 100% professional. At no point did I wonder if we contracted the wrong company. They are CLEARLY knowledgeable about their work. We had a lot wrong with our crawlspace and our home is now so much more comfortable and healthy since Bay Crawl Space performed the following: installed - French drain/sump pump system, 2 crawl jack systems to repair failing piers and encapsulation with a rock-solid dehumidifier as well as fungal removal treatment. Our 50+ year old crawlspace is now humidity controlled and the damp, mustiness is all but disappeared inside our 1-story home. It ain't cheap...not gonna lie. But, you're paying humans to spend several days in a not-so-pleasant environment to make your home and quality of life better. And it's worth it. The value is in their reputation, work and product. I will gladly recommend Bay Crawl Space to anyone. Living in Hampton Roads, so close to the water, I have to believe crawlspace issues are more frequent then some may realize. Every member of the crew are hard-workers and focused on getting things right for you. Thanks to my crew guys, Mike, Austin, Troy, Eric and the others who helped them. You guys are awesome! read more

I knew I had a problem in my crawl space but didn't know what it was. There are several reasons that Bay earned my business. First, Jamie took so many pictures. He didn't just tell me what was wrong, he showed me. He identified areas of concern and he caught a couple of items that another company missed. Second, Jamie really listened to what I valued and was accommodating in putting together a solution that fit my needs. He didn't try to sell me a "one size fits all" approach. He was able to add in pieces of work where they made sense for my situation, and helped me think through where upgrades would be of the most value. Bay offered a mold test as part of the inspection, which was eye-opening and helped me understand the urgency of my problem. Again, they gave me data and showed me, rather than just telling me. Lastly, Jamie followed up with me in a way that was attentive but not pushy. Another company wanted me to commit within 24 hours, which I thought was ridiculous given how complex and expensive this work is. Overall, Jamie helped me through understanding what was happening in my crawl space and thinking through my options in a way that was very comfortable for my decision-making style. read more

My wife and I bought a house in Guinea (Hayes-Gloucester Point), and no sooner did we move in then it started to sink. We found that under the house there was 12 to 14 feet between each concrete block support, when it should be half that distance. So, after cleaning out the ventilation system in the attic and installing a burglar alarm system, over a period of 2 years we called 6 different companies for estimates. The ones that did not try to rip us off simply did not want to do the work, even despite our crawl space being very clean and having plastic down. FINALLY, we found Bay Crawl Space and Foundation Repair. THEY WERE HONEST. They also only charged us 40% of what the other companies wanted. They employ veterans too. Dave, their sales guy has 20 years in the business of foundations and is a Christian. Stephan the work crew supervisor was professional and friendly, former US Army. They worked in 95 degree heat for two days to give us 14 steel supports and 2 full length steel "I" beams. They saved our house. Best of all, it has a transferable lifetime warranty. . read more

The guys at Bay Crawspace really go above and beyond! They make sure you understand what's going on with an detailed explanation and drawings of what's in your crawlspace. They show you pictures of the moisture readings, as well as any other damage under the house. Blake, our inspector, went over every option we had and showed us what exactly was going on under the house and what to expect. He was understanding and helpful every step of the way! Mind you, Bay Crawlspace was the second crawlspace company we had out to our house. Another local company wanted to charge us more than double and wouldn't be able to come out until almost a month later! Later we found out that they tried telling us that we needed an extra dehumidifier which turned out not to be true. Blake was straightforward and told us exactly what we would need! And they were able to get the job done quickly and made sure it was to our satisfaction. I can't thank them enough. Its clear to see that this is a company that really cares about it's customers, not the sale! read more

While there are many crawl space and foundation repair companies in our region, I can say from experience that Bay Crawl Space & Foundation Repair is a top notch company. I have had mold and water intrusion issues in my crawl space for many years and wasted thousands of dollars trusting another company that did not resolve any of my problems. From Bay's initial inspection of my crawl space to subsequent mold remediation, debris removal, Hydraway drainage system, sump pump and vapor barrier installations, as well as install of a new well and crawl space access door, Bay did not disappoint. Well trained crew members completed each phase of my project with skill and professionalism, always arriving on time and leaving the work area clean. The office staff was also very efficient, answering all my questions and keeping me apprised of scheduled work dates and times. Bay Crawl Space & Foundation Repair provided effective solutions for my water problems at a competitive price. Finally, a dry and healthy crawl space. Call Bay! read more

I had some fire damage to my existing vapor barrier and needed a replacement. I got several quotes and was presented all kind of crawlspace options from different vendors. Bay Crawlspace and Beau who came out to see the house were awesome. He listened to what I wanted which was a high quality vapor barrier with taped seams. He provided me a quote which wasn't the cheapest or most expensive I had seen. Overall the quality and professionalism from Beau made me go with Bay. The installation day went very smooth as well. The team kept me informed of any schedule changes and the squad that installed literally stayed all day and into the night getting the work done. The crawlspace looks great. Bay threw in a "free" crawlspace hatch/door with my large job which I know isn't really free, but I liked the gesture nonetheless. Troy and James came back the next day to install the frame and door. They were super nice as well. Quality sometimes costs a bit more, but it is worth it in the long run. read more

Beau did a great job outlining all of our options and helped us settle on what we needed by answering all of our questions. Matt, James, and Seth did a great job encapsulating our crawlspace. All were very professional. There were a few items left to do after the initial installation and they had someone out to create a punch list just like they said they would. We appreciated having this additional individual come and check the work after it was completed. Definitely a trustworthy company. One thing to note is to check with your termite warranty company before you make plans to encapsulate as they may not extend their warranty. We didn't know this until after the install and I wish we were told before. There are companies out there that will give you a warranty but it costs an extra $1k plus because they require doing a termite treatment. Encapsulation was a pricey expense for us and cost was a concern so the heads up on this would have been nice. read more

BAY crawlspace and Foundation Repair recently finished a crawlspace encapsulation on my home. I am extremely pleased with the result! I had 4 companies come out for estimates. Bay had the best reviews and pricing of all of them. There were no high pressure sales tactics to sign today, only an honest review of what work was needed while keeping it within my budget. Rather than have everything as an add on i.e. insulation, hygrometer, etc., Bay includes it all and they still had a better price! From David who did the initial estimate, his administrative associate Sonya, Mike and his crew who did the encapsulation and Nathan who came out for the final inspection; all were very nice, answered every one of a gazillion questions without batting an eye, were always on time, cleaned up their work spaces and kept me informed every step of the way. Their customer service is on point and I highly recommend their company. read more

We had issues with moisture that actually caused a wall within our interior of our home warp and mildew was everywhere. We called Bay and with Beau laid out our plan to resolve our issues. We signed the contract on 10-3 and all work was complete on 12-3-2020 (keep in mind we had a lot of rain during our contract period causing delays). During this time Cindy & Mickey in the office kept us informed. I have to mention the last guys on the job Seth & Shawn, were a real Super Team! They did an awesome job with making sure plastic, joists and just making sure we were totally satisfied with their work or if we had any questions. This company was very affordable and dependable so much I have already referred friends. We are waiting for our final inspection but after our personal inspection, looks pretty good to me. We have already noticed a HUGE difference in air quality inside our home as well. read more

As a retired businessman, I am very familiar with various marketing methods and techniques. Multiple television and radio ads airing several times a day costs a lot of money and customers are the ones who pay for it. Researching other options almost always results in better, and often more practical offers and solutions. Such is the case with Bay Crawl Space. They know their business. They have fair pricing. They are extremely knowledgeable in identifying problems and recommending solutions. I highly recommend giving Bay Crawl Space a call if you have any questions or problems with your crawl space or foundation. Field Manager Seth Lilianthal has a wealth of knowledge and experience to draw from - you will not be disappointed in the results of his under-home inspections. I was considering a much more expensive repair; Bay's offer was less than half of what I thought I would have to pay! read more

Very Professional and got the job done properly and on time, Seth Lilienthal and his team were easy to work with and did an excellent job the electrician also did an above and beyond on the electrical side of the pump, and I also have lightings under my crawl which is not even included in the project, a few minor fix after the QA which I converse with after the inspection since we were both veterans and we both enjoyed our conversation, the advisor David Hendrickson did not give me any B with the quote and he compared the quote from the other company and Bay CrawlSpace has a way better pricing than J other company. If I'll go for full project It's $4000.00 less compared from the other company. I highly recommend Bay than J or A! One of the best deal also is Bay gives you options if you only want French drains and sump pumps less encapsulation but the other company don't. read more

We just had Bay Crawl Space Foundation Repair do a crawl space encapsulation on our home and we are incredibly pleased with this Company. Our inspector Fred was very thorough and did not pressure us into making any quick decisions and offered us various financing and discount options. They have great communication throughout the whole process. Bay came up with a project schedule and were able to keep to the schedule with no problems. They were friendly during the whole process and thoroughly explained everything. They also took care of obtaining any permits that were required. Our Team Members of Stefan, Thomas, Floyd and Adian were dedicated and hardworking and are to be commended for their work. For anyone who might be considering doing a crawl space encapsulation, we highly recommend Bay Crawl Space. read more

We had our crawl space fully encapsulated by BAY Crawlspace & Foundation Repair and were very pleased with the results.The crawl space was previously encapsulated by another contractor when our house was built 12 years ago, however the material used and the workmanship was clearly flawed and resulted in moisture issues. After significant research on properly encapsulating a crawl space and on contractors in the area, we engaged BAY Crawlspace to re-encapsulate the space. Their employees were extremely professional, their recommended remediation was consistent with current state-of-the-art solutions, their pricing was competitive in the marketplace, and and their work was exemplary. They did an outstanding job, which has resulted in effectively controlling the moisture level. read more

We had 3 crawl space jacks installed to secure beams in our house. Throughout the whole process Bay was very helpful with recommendations and answered all of my questions. They will not try to upsell you or charge for unnecessary things like other companies. The installation team members, Marcus, Austin and Jermaine were very helpful, professional and courteous the day the work was done. They even answered questions I had about my foundation that were unrelated to the job. They did a great job of cleaning up and making everything look nice after they left, and even put in clean plastic to replace dirty torn covering that was under my house. At the end of the job they explained what had been done in addition to showing me pictures of the completed work. Great job guys!! read more

Highly recommend Bay Crawlspace for crawlspace encapsulation. Stefan and crew were very professional and cleaned up our space and yard daily. The office staff were all super polite and kind and kept us updated throughout the entire project. It was a huge job with backbreaking work and the crew never complained. They worked incredibly hard for 8 plus hour days. We have had a horrible moisture issue in our crawlspace for years and the work done was extensive-all of our estimates involved the exact same recommendations but Bay's estimate was the most detailed and came with warranties on their work and products (sump pumps, liner, dehumidifier). From start to finish, Bay came through and was trustworthy. You can't go wrong with Bay! read more

We were very happy with the crawl space encapsulation job done by our crew of Marcus, Austin, DeLeon and Troy. They adhered to the planned timeframe that we were originally given. They called when they were delayed and/or on the way. They answered and solved any questions or concerns we had. They were all very polite and considerate of our home and did a great job of keeping the work areas cleaned up at the end of each day. They updated us, complete with pictures, of their progress. I felt that they were conscientious of doing a great job and were proud of their work. I would be happy to recommend Bay to friends and neighbors for crawl space work. Sincerely, Darlene Morrison read more