Easy to make appointment which was honored right on time. Lab tech was excellent in drawing the…read moreblood samples. Highly recommend.

This location is between Morton Plant Hospital and the water on Jeffords St. just west of Druid Rd…read more S. I didn't have an appointment but just signed in. It was around lunchtime and from start to finish the blood draw experience lasted maybe 30 minutes. Not bad.

I have visited Bayside a few times in the past couple years. I am always impressed with the…read moreprofessional staff. They have assisted me with blood pressure, with sinus infections and overall wellness. I highly recommend this Urgent Care Facility. Thank you to the entire Staff from the front desk to the medical assistants to the Nurse practitioners and physicians!

Extremely Disappointed With Billing Negligence and Lack of Accountability…read more I visited Bayside Urgent Care and clearly informed the receptionist--three times--before receiving any services that I needed to make sure my insurance would cover everything. I was assured and proceeded based on that understanding. The doctor recommended a lab test "just in case," and I followed his medical advice. At no point did anyone warn me that the lab they would send my sample to was out-of-network. A few weeks later, I received a huge bill from an outside lab that does NOT accept my insurance. I called Bayside Urgent Care immediately to understand why my labs were sent to an unauthorized office when I had explicitly stated multiple times to verify insurance coverage. The receptionist was dismissive, unhelpful, and simply told me: "You received the bill, so it's your responsibility. Talk to the lab." No concern, no accountability, no explanation. To make things worse, when my insurance agent contacted Bayside Urgent Care today, the office suddenly changed their story, claiming they had sent my labs to a different facility that does accept my insurance. Meanwhile, I continue to receive large bills from the out-of-network lab, and Bayside Urgent Care refuses to assist or correct the issue. This has been stressful, misleading, and completely avoidable had the staff simply honored my repeated requests to verify insurance coverage. Their inconsistent statements and lack of responsibility are unacceptable. I do not recommend this urgent care to anyone who values transparency, proper billing practices, or respectful customer service.

They will get you in. Always there for you. Compassionate, Caring, Committed to take care of you.read more

used to be exceptional, lately overbooked or something, wait times are over hour, and phone out of…read moreorder many times lately. Needs some improvement

I made a same day appointment at a time that worked for me. Check in with the app as well as the…read morefront desk was a breeze. Where this business excelled was its staffing. They apologized it seemed for everything. So humble. No arrogance whatsoever. My nurse was Amari and she was phenomenal! She was cracking jokes and putting me at ease under my circumstances. I never felt judged. And her blood drawing skills- best Iv ever experienced! She was so gentle. The head nurse was Megan and she was extremely professional and friendly. I loved that there was music playing and the staff could be heard laughing. I wish this was a primary care practice!! I would love to be seen by this staff as my regular physicians. If I need to, I'll go out of my way to come here first for urgent care. Recommended with no hesitations.

I wait time was less than 10 minutes. Quick and smooth check-in process. I have a lot of medical…read morehistory. They listened, examined and treated me. Every staff member I met was very friendly. I would highly recommend them!

I brought my daughter to this location seeking medical care. Sadly, the care she received was…read moredeeply disappointing. Dr. Jerisa Berry did not appear to take the situation seriously. The only symptoms documented were nausea and vomiting, and she prescribed anti-nausea medication without further evaluation. The nausea was related to something my child had ingested, which I prefer not to discuss publicly due to the personal nature of the matter. No bloodwork was ordered, and no thorough physical exam was performed. We were told nausea medication would be given, and that was the extent of the visit. Uncomfortable with the lack of assessment, we sought care at HCA Florida Largo West Hospital. The physician there was surprised that even basic bloodwork had not been ordered by the doctor at HCA Florida Gulf to Bay. At Largo West, they conducted the necessary testing, identified a serious issue, and admitted my child for further care. There was, in fact, a significant medical problem that had been missed by Dr. Jerisa Berry. I truly believe my child's condition was not properly evaluated during our initial visit at HCA Florida Gulf to Bay. Based on this experience, I cannot recommend this HCA location. Mainly because of Dr. Berry's gross negligence. Her lack of a thorough evaluation and poor bedside manner were very concerning, and the outcome could have been far more serious had we not sought care at another hospital.

This is the smallest ER ever, practically empty parking lot at 1am, and took at least 30 minutes to…read moreeven be seen. No medical personal at the front desk, only a security guard. If we had a true emergency, no would have known. Then their stupid check-in kiosk glitched out on us 3 times and we weren't even able to use it. Then the security guard gave us a piece of paper to fill out that was wrong. My husband finally gets taken back, and they don't discharge us for another 3 hours! To literally get an IV, 2 if push meds, and a "20 min" drip that actually took an hour. Everyone literally forgot my husband was there. He was shouting, knocking, calling, and had to get super loud to get anyone's attention for discharge 1 hour later. Absolutely unnecessary and insane

This is my second visit here. I feel grateful that we have this in our town. The doctors and…read morestaff have been wonderful

The star is for the front end staff and the nurse. Very friendly and responsive. But, I had…read morescheduled an appt and there was only one other person in lobby. When they took me back, the doc took 30min or more to come to my room. When I was told it would be quick... Dr Vy - not a great doctor, IMO, I had been sick with symptoms that mirrored the Cyclospora Parasite outbreak. I mean they fit to a 'T'!! Plus I had eaten at Taco Bell literally 6-7 days prior to the first symptom! My symptoms were - Day 1 Severe nausea/gagging/dry heaving, diarrhea, no appetite. Then somewhere mid day, all of those went away. Then come evening the nausea and diarrhea would slowly start again. Day 2 I felt fine, maybe felt a lil off, no nausea, but did have diarrhea, nausea showed up later that evening, overnight. Day 3 severely nauseous/gagging/dry heaving early morning. No appetite. Half way through the day seemed ok, but very little appetite. Day 4 slept all night and actually woke up hungry and felt great all day! Day 5 all the symptoms showed up again in the middle of the night same as Day 1, bad! This was the day I decided I need to see a doctor. The info was out there about how the symptoms of the "poop lettuce" presented themselves and I was like this has to be that! When the doc came into the room, I explained all of these symptoms and the research. She told me the onset is usually within 2 days (not true - it can present in as early as 2 days- but per the CDC- a week is the average) and my symptoms weren't as severe as everyone else's. I use zofran and essential oils to help my symptoms plus not everyone is the same in their symptoms. I asked for the lab test to test for Cyclospora. She kept asking me about fevers. I said the symptoms I told you are the only symptoms I have had. They never took my temp in the office. 4x she asked about me having a fever throughout the 10-15min she was in the room. She said she couldn't give me an antibiotic without the lab test proving what I had - I didn't ask for that at this appt - I asked for the test. She ordered 3 tests, fortunately, I had the help of AI to determine the one test I requested, she didn't order! I was still in the lobby and asked the front for her to redo the orders because it's a very specific test that has to be requested that looks for Cyclospora. Finally got it. Unfortunately, this was a Thursday and I couldn't get the samples done before the lab closed. Long weekend goes by where Day 6-8 are a repeat of Day 5. Over the wknd I had time to research more about the lab tests, the parasite and the to do's and not to do's. My labs came back negative. Disappointing, but not uncommon, as the specific test for cyclospora is known to need to repeat tests (because of the parasites shedding cycle), but many doctors are trained to know the symptoms and can bypass the negative test to go ahead and prescribe the antibiotics based on the timeline from exposure to symptoms, the symptoms and the manner they present themselves. Or they could request a repeat test. Dr Vy - did none of those. Didn't request for me to come back in (we called to ask for the antibiotics/help because I was in bad shape) or another test. Her advice was to take Imodium and that was it. Off we went to the Mease ER. Where we were seen and heard right away. The ER doc said well, it's very common to need to do MULTIPLE tests because of the parasite shedding cycles- it's very common to get a false negative for Cyclospora. Since, I was dehydrated they gave me IV fluids, while we waited to see if I could provide a sample for them to run another test. Unfortunately, I had depleted my samples in the middle of the night (as that must have been my parasites shedding cycle ‍) and the ER doc made a decision (while advising me of the risks of taking the antibiotic) to go ahead and prescribe the Bactrim based on the timeline and on/off cycles of the symptoms and the specific symptoms. I am on Day 12 of this parasite sickness - but am also on day 3 of antibiotics with symptoms improving every day. First night symptom free with no zofran or oils! So, I'll never go to this urgent care again nor will I ever recommend it - unless it's obvious your bone is broken and this is the only place open.

I brought my husband here bc he was having concerning right side, abdominal pain. We walked in and…read moreno one was at the front desk to start and two people were in the waiting room. It didn't seem busy at all. When the desk attendant did show up, she said there a people ahead of you and I can't help you right now. No hello, how are you, nothing..... it was very dismissive. For an urgent care clinic this is unacceptable. She asked us to sit down and she'd be with us when she could. I expected to be able to sign in or at least fill out paperwork while we waited. My husband was so put off by the not so warm welcome we ended up leaving. Do not recommend.

Walked in and in less than 10 minutes I was registered. The receptionist (Jaileen was it for today)…read moreasked what was wrong and passed me a tablet to fill out the registration "paperwork." She then started typing away and a few minutes later 'twas time to cough up the copay for today's proceedings. Seems like I'm coming down with bronchitis, BTW. Since I walked in at 2:45 pm, being taken into the back @2:56 pm not horrible Clinician on duty was/is Leighanne J. Before that the assistant (Rachael) came along, took me to exam room and did all the preliminary mumbo jumbo such as history, meds, allergies, etc. She lunches it all in her laptop and tells me the "provider" shall be in shortly. I was the only patient in the joint (one was leaving after I arrived) yet it took the "provider" another 16 minutes to show up after the PA and her laptop left me alone in "Exam Room 1." I suppose it's pretty good that I'm not urgently ill if this is supposed to be "Urgent Care." If I WERE urgently ill, I'd likely be headed to ER instead, but I digress. Leighanne was pleasant enough I suppose. She spent a few minutes listening to my lungs and looking into the dark abyss of my yapper. So long story short: I was right about bronchitis. She went off to go do more computer crap and before U know it I was prescribed a steroid, an inhaler and antibiotics. Then she came back with my discharge instructions (no time off work: CRAP!) and sent me on my way. Altogether I was in there roughly 32 minutes...I guess I can't complain too much since one often sits for much longer periods whenever one deals with the mysteries of medicine and its minions. BTW: they test for COVID also. So if you feel a little low and got nowhere else to go, uh: here you have it. "Get well soon!"