I went here after a very bad experience in Castro valley at a laundry mat this morning…read more This one is clean and well run. Everyone was respectful and kind. I felt safe in this location. I highly recommend for a great laundry location.

Our washer has been temperamental-- sometimes it works, sometimes it doesn't. Anywho, I had been to…read morea laundromat closer to home that was kinda unkept so I decided to try this place based on Yelp pics. What a difference! When I walked in there were dryer sheets tossed about and some random lost socks BUT 5 minutes later a woman walked in to clean! In 20 minutes she: swept, dusted all the dyers, cleaned front of washing machines, wiped down the tables, moped, and organized the laundry carts. The only thing she didn't do was wipe down the chairs---I'm being picky. Anywho, the place is clean, there are multiple priced washing machines ranging from $3.75--$10.25. And the dryers are .25 for 4 min. There are 6 chairs to sit that look clean, vending machines for soap, change machines, and you can pay for each machine with a credit card and plenty of parking. Oh and ready for this? Not a single machine that's Out of Order!!!

The owner and her son are friendly and do a great job. I am greeted by their cute dogs when I…read moreenter. There's plenty of parking, and their prices are reasonable.

I go here occasionally for dry cleaning…read more This place is located in Menlo Plaza, very easy parking and close to where I live. The service is friendly enough, and I've never had any issues here. The pricing is on par with other Cleaners in the area, but it is very small inside for customers. But, all in all, a good business!!

We have been using this service the last two weeks and what a game changer. We had been looking for…read moresomeone to help us with laundry for a very long time. When we searched for laundry services in our area, express fluff n fold had the highest ratings and we decided to give it a try. The clothes were picked up promplty. The delivery happened the next day. The clothes were well folded. The charge is nominal and the owner is very sweet. I recommend Lupe and her team for anyone who needs help with wash and fold.

They come to your door, pick up dirty clothes, and bring back freshly laundered and folded clothes…read morefor a reasonable price. What's not to love? If you don't have in unit laundry and can afford their services, it's life changing. Lupe is always super prompt to text back, and if the pickup/drop off is running late, she gives an updated ETA as soon as she knows it.

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

I saw Family Laundry recommended in a local social media group a few years ago and gave them a try…read morefor bedding, throw rugs and pillows--best decision I made in a long while. You choose pickup and delivery windows on their app, select optional handling (oxy clean, double wash, etc.) from their default of wash, dry and fold--and that's it. They come right to your door and keep you informed on both legs of their trip. The standard minimum charges per maximum weight are spelled out in the app, as are charges for any of the requested special treatments--and they are great about clarifying anything you're unsure of. It's been wonderful service all around.

Service requested - dry cleaning and alterations Quality -…read morevery good - fast TAT & easy drop-off/pick-up Value - good - not expensive, not cheap, but reasonable given the quality. Folks gotta eat & live. Will return with future dry cleaning needs. Love supporting businesses in the Deep East.

Alterations were over priced. I'm a teacher and I needed some chair pockets repaired and…read morereinforced. The repairs were done but the reinforcement stitches were not. The repairs were small corner repairs-a straight stitch, on 3 pocket chairs and reinforcing the name tags stitches. The corners got done but not the name tag area. For $30.00 I was expecting more. I've had quotes and when the work was done, most reduced the price because of the minor repairs, but not here. Now I know better.Lets see how long it last.

She wasn't able to get the stain out but still charged me the full price - $25 down the drain!…read more Edit- I put the dress in the washing machine and the stain came right out and the dress was fine! (Only reason I didn't do that at first was bc it said dry clean only). No clue why Custom Cleaners wasn't able to get it out but l still charged me the full amount

Great and quick service, will return again. Reasonable prices for what they do! Local spot I would…read morerecommend for people to go if they need things custom made.

Dropped off my suit off on a Wednesday morning and got it nicely steamed and cleaned by Friday…read moreafternoon--just in time for my next event. Really grateful for the speed, gentleness, and quality of service. I was happy to read up on some of the background of this place as a family institution that's really intentional on their ecological footprint as well. The price wasn't too bad at all at just under $30 for a suit. I'll definitely be back for whatever cleaning needs I can't resolve with my own washer.

Sung and his team are great. Always so kind and helpful…read more Items are always ready before predicted and perfect at pick up time.

I have been doing my laundry here for about 4 years. The renovation was great and the owner is…read moreresponsive with every question. Hank who closes is a great person as well.

I came to this laundromat today as I've been coming here for over a year and this is the third time…read morethe old Hispanic man harassed me and other customers. The first time he harassed me I asked him to leave me alone because I didn't ask for his opinion because he was telling me how to use the fabric softener bees which I've been using fabric softener beads for about four years I have been using these beads and I know how to put them into the machine. After I asked him to leave me alone three times he continued to harass me and continue to try to tell me how to add the bees into the washing machine on a second occasion I was spraying my basket on top of the counter, like I normally do, and he insisted on telling me that I couldn't spray the bottom of my basket, which I always do that and and the countertops the recent incident happened today when I had my laundry detergent sitting on the counter and I was getting my things out of the dryer and he decided he wants to tell me that I couldn't leave my detergent on top of the counter and I told him I'm about to fold my clothes if anybody wants me to move my detergent. I will move it so they can use the counter space. He's proceeded to harass me for about five minutes after I ask him several times to leave me the hell alone, and he would not leave me aI was at the laundromat when a man, who I believe is responsible for maintenance, decided to take my laundry detergent off the counter and put it in a basket, even after I asked him not to touch my things. I informed him that his job was to maintain the laundry facilities, not to harass customers. He then went on to harass another woman, telling her she couldn't leave her dirty clothes on the counter. She told him that she would wipe the counter off after removing her clothes. As I was leaving, he yelled at me, "Don't come back!" I was so upset that I considered calling the police. I have reached out to the owner three times, as this man clearly has a problem. This is the third time I have witnessed him harassing me and other customers. I'm not sure if he is on drugs, but I have seen him sitting in his car with another man, drinking a 12-pack of beer. I plan to find out who the owner is and will file a complaint with either the city of San Leandro or another appropriate department because no one should have to be harassed by this man. I have met the owner a few times, and he seems very nice.