I'm not sure that there is a U-Haul store in the free world that can please everyone. I've had…read moreexperiences, good and bad, at locations in multiple states, and I think it's because I've always been antsy about packing a truck or pulling someone else's trailer 1,400 miles across the countryside. I've rented a box truck for the day here, and it was an OK experience. But I really like this place because of the propane refills. It's quick and easy. Just press the button, and the dude comes out and fills your tanks. Period.

They were most helpful and had multiple options for us. The propane tank was a bit heavy so they…read morehad even put it into the car for me and made sure that it wouldn't roll around. They did an excellent job and we're very pleasant to work with!

These folks FILL the bottles. You can quickly tell when you pick up the bottles to place them in…read morethe truck. Great service and friendly. Great customer service.

Great people. Good prices, friendly, quick service. This is where I will get all my tanks refilled.read more

A few visits ago, I noticed my Lock was hard to open. I…read morereplaced the lock. This visit, my unit had obviously been accessed. Boxes were open and items stolen. I went to report. I was told nothing they can do and I should just file a police report. I don't know what I expected but "not my problem" was certainly not it. A set of dishes from my late mother in law were stolen. I won't get those back and there is no price I could put on them. Disappointed and just sad at the experience. #ThievesSuck.

They're propane tank refill says it's open 7 days a week. Went to get tank filled on a Tuesday,…read moreturned away, said the guy is o lay there on Friday. False advertising!

Accurate pricing and shipping estimates. estimated shipping cost was just over $15. They readjusted…read moreit to over $100 shipping. All they did was send out an email no phone call notification or anything which was overlooked seven days later they still haven't shipped it. I called and they said they had to readjust the shipping. It would be approximately $100 for cardboard tubes. My company would've never estimated for this cost. I believe they under price the order and we're trying to make up for it on shipping. Be very careful of this company when I spoke to them they were very rude and short and did not care about the customer.

I ordered a 32 ounce bottle of purogene for our rv water tanks. That size was on backorder so the…read moreperson on the phone said they could send two 16 oz at no extra charge. She was very pleasant and we even had a little chuckle together. It arrived quickly and was securely packaged. Thanks Baytec!

I explained my birthday was Saturday November 1, but I wanted to take advantage of the free 20lb…read more Fill up for my propane tank as I was going out of town then. They asked to see my DL and without hesitation filled both my tanks and I was on my way. The lady that took my CC was one of the most helpful and most attractive ladies I have dealt with in a while in this area. I know ill be back as their " Texas hospitality " and friendliness struck a cord.

Family owned business.. Extremely helpful, friendly and knowledgeable ! Even though they should…read morehave closed promptly at 1 pm today, they stayed until we had finished our concrete project! Exceptional customer service! Thank you Bay Area Rentals!

Called to spend a few thousand dollars on a tank installation. The woman on the phone said that…read morethey don't have pricing yet. She could not take my email address to send a quote later (don't do email). Should would not call me back later in the week after pricing is finally sorted out. Oh and she said that the only way to get a quote is to drive 30 min to their office and get it in person. And if I don't like the way they do business, then I'm welcome to buy somewhere else. I will definitely take that final advice!!

we have been using hopps for about 8 years for bbq & 30 lb camp trailer tanks . we never have had…read moreany problems . we had a bad valve one time .one of the guys suggested going to a blue rhino supplier and doing a tank exchange so it would be cheaper than buying a new tank from hopps . so we have always had good filling service and know we are getting a full tank at a very reasonable price in our area .