The reception girl on the day we arrived was very friendly. We wanted help creating an account…read moresince we are part of the owners program and wanted to add the points from our stay, but unfortunately she was unable to assist us because the service was very slow. The room was very nice, comfortable, and cozy, and the bathroom lighting was warm and pleasant. However, there are two things that could definitely be improved. First, the conditioner in the bathroom seemed spoiled -- it looked like decomposed milk, so we could not use it. Second, breakfast was not included, and when I asked the night before about the breakfast hours, we were told it was served until 11:00 AM. The next morning, however, we were told the schedule had changed, even though the paper with the hotel information had not been updated. At 10:50 AM, they told us that if we wanted, we could pay for lunch instead. Honestly, I thought it was a joke.

Hidden gem...this hotel is super clean and fresh. Friendly staff and delicious food in the…read morerestaurant! Accessible parking, nice surroundings. Stay here if you're traveling to Houston or surrounding areas.

Good service! Quick and beautiful design made for our backyard. All installations made with careread more

From the owner: We Bring Resorts to Your Backyard!read more

The staff are barely helpful, the roads have lots of pot holes, seems they can't keep up with the…read moreproperty. They barely clean any of the amenities. The pools were not clear and the pools are honestly 1990 pools. The water splash pad was not on and the seating was faded. The street signs are peeling and need to be updated especially on the important roads that lead to the properties and amenities. Its like no one updates or up keeps the pools or any amenities. There was bee hives on the playgrounds old decking. Looks like the buyers who purchased in 2017 had better times there cause as of now theres nothing to do did I mention the roads are very bumpy.

Floods bad when it rains, long ways from Houston and Beaumont…read more RV sites are expensive for what you get. Didn't look at homesites. Staff wasn't really helpful.

Hotel has been renovated (ignore old reviews) and is super clean. Bed is great, room is huge…read more Only complaint is it is LOUD - doors slam shut and you can hear people in the hall. I even heard the guy next door's alarm go off. You can also hear freeway noise all night, if you are a light sleeper. Otherwise great hotel - water is hot and pressure is great. Lots of space for work / luggage.

We stopped in after a long day of driving. I was driving our "new to us" 40 passenger bus and saw…read moreSpringHill Suites and said "oh yea we're stopping in". The is a very nice hotel. Everyone was super friendly. I didn't post any photos because there were a lot of other people posted theirs. My wife and I loved how the suites were decorated! It felt just like home! The room was also very clean and smelled very nice. We loved how the bed felt! It was super comfortable and the pillows and sheets were just right. The room was super quiet and you couldn't hear any road noise. The tv had a streaming option where you can sign in to your accounts and pickup where you left off. It signed you out automatically when you exited it. The breakfast in the morning down stairs was very good and tasty and the area was very clean. Thank you SpringHill Suites for an excellent hotel stay! Look forward to staying again! The ONLY negative thing I saw in the room was from the person that did the finish work around our suite with the caulk gun during construction did a very bad job and made a terrible mess of it. It was all over the sink and wall as well as the shower door and floor. I'm surprised it passed and wasn't seen by superintendent and made to fix it.... lol

My husband and I have stayed here not only once but twice. The management are kind and keeps the…read morepark clean. They run everything smoothly here. That's why we came back. The delivery system is in place and simple. I highly recommend. It's a nice, clean, quiet place.

Super nice rv park and place to stay ! Great business service with professionalism. Way better than…read moreany other surrounding rv parks and worth the travel for work.

I stayed here for about a month after staying at Woodspring over near Garth road. Scottish Inn was…read moreabout 50.00 less per week and well worth it. The owners are friendly and accommodating. My room was exceptionally clean and they service the room on a daily basis. The area is quiet as well. The whole parking lot area is well lit for safety. You will need to provide your own cookware. Walmart is 2 miles up the road for groceries. Laundry room is nice and costs 2.00 per wash and the same for the dryer. All in all a great place that is comfortable and safe. When I'm in this area again and need to stay somewhere convenient, I hope they have a vacancy. Five stars!!!

Really a gem. Clean and quiet. Tv was crappy but I'm old and couldn't really figure it out.read more

I just spent 5 fabulous days here. Ann was incredible, it was easy checking in, she was so sweet…read moreand helpful. The pool was amazing, there isn't any shade but they allow us to put our ez up tent near the pool witch helped a lot. Showers and restrooms are extremely clean always. We noticed security riding around all day and night as well. We felt extremely safe. Everyone who works there are really friendly. Ann, you are a doll, I can't wait to see you again.

Had a spot right by the river. Beware of bugs. Roaches, ants, and spiders. Luckily what I sprayed…read moreworked for roaches too. Sprayed for ants and tons of dead roaches appeared under my trailer. Don't stand still outside for too long or you'll be swarmed in ants. Careless lawn care. They do it while everyone's home. Their contractors walk between your camper and vehicle. One walked by with a weed whacker over his shoulder and hit my trailer while I'm sitting there. Didn't have issues with staff which was good. Park isn't so strict as you'd expect. Broken vechocles in spot, shabby and moldy trailers. My neighbor had cig butts everywhere, locals use the laundry room in the park like a laundry mat. Laundry room is shabby mix matched machines and unventilated. Highest prices for everything and the worst quality that I've come across.

Excellent customer service, led by the General Manager Chintan Patel. Very talkative, very friendly…read morestaff. I even had an issue with my Priceline reservation when I checked in at 11:04 pm, but the lady on duty worked with the manager and they got it all cleared up and I had my room. Then I needed to stay an extra night and Chintan himself handled it. While it's certainly not the Hilton or Executive, this hotel is clean, the rooms are spacious and the Printer in the Business Office actually works! I'll be staying here again when I'm in town. Great prices, so if you're looking a little lower price, this is your place - great value for the price.

It was not too bad of a hotel, although it could use work…read more Whenever I enter hotels I like to make sure that it won't be a bad stay or that it's okay to sleep on the bed etc. During my one night stay here, I was able to notice a few things quickly. For example, I tried to pour my dog some water from the sink, but I saw a few odd things in the water. (Little pieces of plastic and a bunch of small little things that I don't know how to identify.). And as I walked further into the room, I saw a strange stain on the bed,the windows were dirty,and there was a strange scent but faint smell on the beds and the fridge along with a bug.. not so sure about this hotel but would've been nicer if they cleaned the rooms better.