My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

The A/C at my office was not working and I couldn't keep working in a sauna. I called the main line…read moreand Scott came out, same day to troubleshoot and diagnose the issue. By the end of his visit, he had refilled the freon in our rooftop unit. His price was good and the service was quick and efficient. I'll definitely call again if we need other HVAC services! No one asked me to write a review, but I wanted to share this experience.

Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

I was able to get same day air conditioner service. The team described everything they were doing…read moreand helped me understand my options. Really grateful for you guys!!

After several visits from other HVAC companies, they were able to finally correctly diagnose and…read morethen fix the problem. And they managed to get more covered under warranty than I thought we would be able to!

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

We arrived home from a week at the beach to find our heat pump would not turn on and house was very…read morehot. I called and left a message with a different HVAC company I've used in the past and I still haven't heard back from them. I've also used Cornett in the past and had a good experience so I called them. It was 11:30 on a SATURDAY. Zack answered the phone immediately and was at my house by 12:30. Zack was very nice and was careful to explain everything. It ended up being a $160 capacitor and we now have cold air cranking. Thank you Cornett & Zack!!

Cornett Heating And Cooling Company is wonderful. I had a maintenance appointment today. The guys…read morewere polite, professional, and took the time to answer any questions or concerns. I really appreciate that they arrived on time! Highly recommend this company!

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

Called for estimate to install a pre purchased ductless aire 18,000 BTU split unit in garage and…read morewas told job was pretty straight forward since I had all of the parts required in the kit and the electrical work is already completed. Given and estimate of $3,000 to install. Not at all sure why it would be double the cost of the unit to install. I wasn't expecting that.

VERY RUDE, BAD CUSTOMER SERVICE. Old guy who answered the phone was sarcastic and very unwelcoming…read more Hung up and went with Beltway which were ver accommodating and professional..

I had Bethany Air put in a new SMART thermostat in end November 2024. They were here 2-3 hours…read moretrying to get it to connect. They left with the SMART thermostat functioning but disconnected from the WiFi. I was finally able to connect it a couple days later to the WiFi. A few months later (April) I called the thermostat manufacturer due to an issue with my 4 year old furnace and the thermostat. I asked why it kept running my emergency heat more than my regular heat and my house was cold. They ran through troubleshooting with me and figured out that the thermostat was not wired correctly. The thermostat manufacturer stated the incorrect wiring caused the issue with the emergency heat running frequently. They suggested calling a HVAC repair to address the cold house. I called Bethany Air. The technician (1) came. He told me that I needed a transformer after spending a good 50 minutes in my attic and then assessing the heat pump. I asked about a surge protector and he also thought this a good idea. Both items were ordered. Other information was provided that possibly we had a power surge that caused the transformer to stop working in the furnace. I was also told the furnace would not run. The technician was here a long time. A different technician (2) came to put in the two parts a few days later. He went in the attic and came down about 5 minutes later and asked if we had turned on the heat. I stated no, it doesn't work, and I had not messed with the thermostat. I did note it was on though as the previous technician gave no recommendation to turn it off. He stated that a couple other parts had "burnt" and we "were lucky that the house didn't burn down". We discussed briefly the findings. I informed him that we were told the furnace wouldn't work. The previous technician (1) did not give any instruction to turn off the thermostat, to turn the breaker off to the furnace or heat pump, nor did he take any precautions to avoid this further damage (burnt parts) from happening. I called Bethany Air when he left. The receptionist took the information than stated the manager/owner would call me back soon. No callback was received from the manager/owner. Instead the technician (2) who had left called me and tried to change his initial assessment and downplay his findings significantly. The parts came in and a different technician (3) came. He made the repairs. He told my husband that all charges for all 3 calls would be in his invoice. I paid the invoice. Since then I have received an invoice a couple times after I paid the "all charges" invoice. We have reached out to the company 3 different days, speaking with the same receptionist. We are told the owner/manager will call us back that day, and have never received any callback. Email response to the invoice also got no response. I cannot recommend this company in good faith. However based upon other reviews, you may have a better experience.

We needed a new thermostat installed on a quasi-emergency basis. They got us scheduled for the…read morenext day. After contacting several companies, they offered the best price and quickest service. The technician who installed the thermostat was efficient and friendly and did the basic programming. I will consider them for our annual maintenance service, since our old service company closed shop.

Jamair responded quickly to my initial request. He was able to diagnose the issue efficiently and…read moreeffectively without wasting time. His pricing was fair. And he was professional and easy to work with. I would recommend Essential to anyone in need of HVAC services.

From the owner: Essential Mechanical Services is owned and operated by a technician who at this time provides HVAC…read moreservices for Government based businesses as my full-time job. I am currently working to get Essential Mechanical Services off the ground so I will be providing after hour services without the after hour added fees charged by other businesses. I provide great service's which come with great prices. If you're looking for any HVAC Services in my area, please feel free to contact me to schedule your next appointment. Thank you.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!