My air conditioner was not functioning. Contacted Cornett Heating & Cooling who I have been dealing…read morewith the past two years. They got someone out very fast. Will discovered the problem and ordered the part and returned and resolved the situation. Thank you Will for your terrific service! Thank you also to Cornett Heating & Cooling for being such a wonderful company! Deborah Harrington

We arrived home from a week at the beach to find our heat pump would not turn on and house was very…read morehot. I called and left a message with a different HVAC company I've used in the past and I still haven't heard back from them. I've also used Cornett in the past and had a good experience so I called them. It was 11:30 on a SATURDAY. Zack answered the phone immediately and was at my house by 12:30. Zack was very nice and was careful to explain everything. It ended up being a $160 capacitor and we now have cold air cranking. Thank you Cornett & Zack!!

I feel really fortunate to have come across USA HVAC services. They just got done replacing our Air…read moreConditioning, Furnace and Humidifer and everything works great. After soliciting 6 bids from various HVAC companies, USA HVAC had the competitors beat on several levels. 1) Lowest cost. A little bit less than the next competitor, 2,400$ less than highest competitor. 2) Speed. Most companies told me that there is a shortage of equipment due to manufacturer shutdown during the Covid epidemic and I needed to place an order asap for fulfillment between 1-2 weeks. Jason and his team were able to get replacement equipment the same day (They worked diligently to 10pm to ensure we had AC that night). For some reason he wasn't experiencing the same supply issues that others mentioned. 3) Knowledge. Jason has paid his dues being the industry for 18 years, he has a master HVAC license and he's personally involved in every job. 4) They threw in extras. CO monitoring, condensing unit riser pad, filter 5) Warranty. 10 years on all parts, 1 year on labor. 6) Safety, they installed a carbon monoxide sensor, a condensate drainage sensor and other safeties on the equipment. In short, I can't imagine going with anyone else.

Our AC went out in May. My husband was out of town, it was getting hot, I had to work. I called…read moreUSA HVAC, Jason came out in the evening. There was an extra fee for coming out after hours, but it was worth it. Jason identified the problem quickly (some kind of coil? in the AC unit), and fixed it that night-AC back I service. Jason was friendly, personable, and efficient. Will definitely use again!

Giant waste of time. First they want to give you a 6 hour window. Next the dispatch system will…read moretell you someone is on the way but the time is not even close to accurate. They will come knock on your door but if you dont hear it they won't call or text in 2023. Then you will be told to reschedule and waste some other day.

My mini-split unit was not producing any heat. Smith & Company found the leak and detailed…read moreeverything that needed to be done to fix it right. I had another company come out about a year ago and clearly they not the builder did the job properly. Smith & Company did the job right like it should have been done the first time. The system works as if it were brand new. I highly recommend using Smith & Company for all of your HVAC needs.

Ricardo and his crew are professional and easy to work with. Ricardo replaced two A/C units in my…read morehome after they stopped working. His pricing ended up being more competitive than several of the larger companies I received quotes from, and Ricardo did a better job at answering my questions and explaining the thought process behind his recommendations. He is very thorough and does extensive testing after the work is done to make sure everything is in proper order. I would highly recommend Cool On to anyone needing HVAC service.

Ricardo and his team should be teaching the class on customer service. He's an perfect example how…read moresmall family-owned businesses can outcompete larger organizations. This man will hustle and break his back to earn your business and build a relationship with his customers. He takes pride in his work. I cannot recommend this place enough. On a Friday afternoon, I reached out to ~5-7 vendors to assess a broken HVAC in a DC condo. Ricardo was able to come out IMMEDIATELY at 8PM on a Friday night. He did a quick dusting of the unit which hadn't been serviced in a while and even went to the roof as a part of his diagnosis. After sticking around for a couple hours trying to find the source of the problem, I was mentally preparing myself to pay a diagnosis and service fee, but there was no such thing. What signaled to me Ricardo was top notch was the fact that this man lives in Baltimore, easily a 50-minute commute from where I was in DC. He didn't leave until I was satisfied with his work until 930PM on a FRIDAY night. This type of service is difficult if not impossible to find. Ricardo patiently explained what the problem was, why I wouldn't have working AC after he would leave, and what my options were. He was very transparent with pricing, sent over a couple of quotes, and laid out what install schedules would look like depending on which manufacturer I went with. He and his team came in Tuesday and the install lasted about 7 hours. Fully working AC in less than 2 business days at a reasonable and competitive price. You cannot beat that.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Great customer service, good communication, workmanship was great explained what I needed no…read morepressure, showed me all the future concerns no pressure pricing was fair and offered me a discount before even starting any work. Had a few services before but none ever offered anything let alone take time to explain the Service and Services needed in the future. Had one of the most reputable Companies in the State of Maryland come in do work and leave something undone. Tom ask me to take a look before he even touches it. Was appalled couldn't believe it. The big company ain't always the answer. Make sure to start asking questions because if you don't, what almost happened to me could be you. Let me say I really appreciate the time you spent with me it's was well worth the next visit. Look forward to working with you guys in the future. 5***** They don't really need my post but I had too...I just had to let it be known. (((GREAT COMPANY)))

100% would recommend! First call next day service, on time, prompt and 100% prepared. They resolved…read moremy issue in less than 30 minutes! Highly recommend.!

The manager called and fixed all the issues. I will say he was very responsive and understanding…read more All issues were fixed and I am pleased with the response.

I've used booth hvac for service on my heating and air several times over the past few years. I…read morehave always been highly satisfied by the service and professionalism of the technicians. Very personable and polite. I highly recommend anyone with issues with their hvac systems to call booths ASAP.

Bay Area installed a new HVAC system and oil burner in a very difficult crawlspace this winter…read more They tackled a job two other contractors said was impossible. Very happy with their work. System has worked through coldest winter and hottest summer in a while.

They were prompt, fair priced, communicative, and friendly. The individual that came out for…read moreservice was knowledgeable, efficient, and resolved the issue in a timely fashion. They provided exactly the service requested of diagnosing and fixing our AC unit during the hottest point in the year (100+ degrees).

I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

Andrew was extremely knowledgeable and really spent time entering my questions and making great…read moresuggestions. I got the $79 diagnostic service and it was well worth it, letting me know that my air handler was fine but just had a bit of filter pieces in it, but my main AC condenser unit was on its last legs and I should be prepared. Great balance of knowledgeable but not pushy, I really felt he had my best interest at heart.