I've been going to Jaime for over three years now, and I can honestly say she is one of the most…read morededicated and talented estheticians I've ever worked with. I've consistently gone to her for facials with dermaplane and for eyelash extensions, and every single appointment leaves me feeling refreshed, confident, and taken care of. Her attention to detail is unmatched. My skin always looks smooth, glowing, and healthy after my dermaplane facials, and my lash extensions are consistently beautiful, lightweight, and customized perfectly to my face. She truly takes her time and never rushes through an appointment. Beyond her skill, what really sets her apart is her dedication to her clients. She genuinely cares about the results and about how you feel walking out of her studio. You can tell she puts her whole heart into her work, and it shows in the quality of her services. I'm so grateful to have found her and wouldn't trust anyone else with my skin or lashes. Highly, highly recommend!

I've had Jaime tinting and perming my eyelashes for the last few years and absolutely love the…read moreresults. She makes you feel both calm and comfortable which, as anyone knows with having a procedure done near/on your eyes, is essential. She also provides the most amazing facials and offers advice on skin care that has really made a difference when I look in the mirror. You know it's solid care when even your husband notices your skin looking good!

Not the best threading place I've been to but a good substitute if you're in the area. Prices are…read morenormal and better if you pay cash (accurate to website prices). If you pay card it's 8% extra. Parking was easy and I didn't wait at all when I came in. My lady did a full face and she was friendly and sweet. Eyebrows look good but she missed a few hairs here and there around the cheeks and chin/neck area. Nothing noticeable so I was happy! I'd probably come back if I needed to and was staying in Laguna/MV area. Clean facility and tidy area.

Great services and always friendly! I have had threading waxing and grouting by Mia and I'm happy…read moreevery time!

Amazing Work on the Eyebrow Threading...!!! Very clean and…read morestylish spacious. Very friendly and easy affordable.

Every time I've come here, the service has been excellent and they do a great job. My only…read moreconsistent complaints have been the timing and the high-pressure upselling. On my most recent visit, I came in as a walk-in right when they opened, expecting the wait to be minimal. However, both employees were already with clients, so I waited. After I'd been sitting there for quite a while, another customer came in and asked how much longer it would be. The employees told her it would be about 10 more minutes and even acknowledged that I was next. About 10 minutes later, one of the employees finished with her client. Instead of calling me over, the woman who had arrived after me walked over, said, "I'm just going to go now. I'm in a hurry" and took the chair. The owner allowed it without saying anything to me or acknowledging that I'd already been waiting for over 35 minutes. What frustrated me most wasn't the wait itself--it was the complete disregard for my time. If there had been an explanation or even an apology, I would have understood. Instead, they knowingly let another customer skip ahead despite telling her that I was next. I left feeling disrespected and disappointed. It's unfortunate because the quality of their work has always been good, but after this experience, I won't be returning.

This review is not related to any services provided, but it is to highlight the kindness and…read moreintegrity of the owners/employees of this business. My car broke down in the middle of the road right in front of their business, and the ladies working at Brow Boutique didn't hesitate to rush out and try to assist. My car wouldn't budge, unfortunately, so I was stuck for a little bit but they did everything they could to try to help me out. They even kept an eye on me while I was waiting for the tow truck to be sure I was safe. I'm so grateful for their willingness to help a neighbor in need without hesitation. If you're looking for a great brow service AND kind, genuine people, please give Brow Boutique your business! They deserve it!

Jen is great! Does a fantastic wax, shape and tint!! Laugh whenever I go in and relax at the same…read moretime, time in the chair just doesn't last long enough!

i bought the living social deal for my first set of lash extensions. made my appt for mother's day…read more when i first arrived, the gate was locked and of course i freaked out. so then i called and carly met with me right away. little did i know, there is a parking lot in the back from granada...fyi. carly is amazing! she offered so many options and did a beautiful job! she said its addicting and she is absolutely correct!

The Lash Lounge is awesome. Cozy elegance, "feel right at home" kinda place. The staff are all…read morefriendly and the quality of work is superb! Been going there to see Leisa for 5 years. TOP NOTCH! EXCELLENT! GO CHECK IT OUT! #ADDICTEDTOLASHLOUNGE

Absolutely loved Corinne! She did a brow lamination/ tint/ wax on me today & im obsessed!…read moreI have pretty thick brows & not many people know how to work with them, but she knew exactly what she was doing! 10/10 I can't wait to come back

Corrine has been my lash artist for almost two years now. I cannot say enough positive things about…read moreher and the way she runs her business! First of all, her lash work is amazing. She listens to your goals and always makes sure to achieve the desired look! We've changed styles a couple times over the past year and I ALWAYS love my lashes. Additionally, Corrine is highly professional and provides excellent customer service. There was a time where my eyes were reacting to the glue we used. I didn't want to give up on lashes and Corrine took extra care and tried to find solutions to my reaction by trying to use a glue for sensitive eyes. I'm happy to say that we found a solution and I haven't had a reaction since! When someone is working on your eyes, you put a lot of trust into them to take care of you. Corrine is absolutely the best and I will follow her wherever she goes!

Absolutely love getting my nails done by Kenny. Also wonderful is Mimi, Q, Ana, and every other…read morenail technician. This is a clean, comfortable and easy place to get your nails done. I have been going since they opened and love it.

Offensively bad, the male nail tech that worked on me was incredibly rude and insulted me for my…read morelack of knowledge of gel-x throughout the entire time. He took advantage of the fact i never got gel-x filled before. Ended up with the worst possible gel manicure I have ever seen. There's a reason the only clients in this salon are the small children the rich soccer moms drop off

Dear Tam, I just read your post -- as well as the experiences of many other dissatisfied customers…read morelike me who've rated your shop one star. To be clear, I'd been a customer for a while. My complaint only concerned this one incident -- caused either by carelessness or incompetence.  I believe it was the latter (I've had pedicures at many other places and nothing remotely like this has ever happened before.) The only occasion Joyce previously worked on me was to massage my neck.  Frankly, I don't think she's a trained pedicurist, but the shop was busy on June 10th and it seems she helped out. If she was trained, then I cannot imagine any reputable school ever approving the evidence of her work on me. Allow me to correct a few of the "facts" you've been led to believe: Tam: During your pedicure on June 10th, your service was completed safely without any clipping incidents, no pain was reported, nor did any bleeding occur on-site. The fact is, I did feel pain but said nothing.  I felt more pain after Joyce treated my wound and awkwardly lifted my leg which hurt my knee. I let out a yell that everyone heard and told her not to touch me any more! You don't know when bleeding began. Since she was inches from my feet it seems likely that Joyce noticed something but said nothing. As previously noted, I had not noticed blood myself until I returned home and looked closely with my glasses. I then took the attached photo, as shown on June 10th to Elysian. The time stamp clearly shows it was taken at 1:06 pm -- just minutes after I left your shop. Tam: Our staff performed basic first aid. expressed genuine sympathy for your discomfort - this was an act of care, not an admission of causing harm Your legal disclaimer is noted! However, both Elysian and Joyce apologized and both treated my injury. I appreciated their concern -- but instead of taking responsibility for poor work, Elysian tried to convince me the nail wasn't as bad as it looked!!  As noted before, it was only after she cleaned it that one cause of the wounds became more apparent.  In retrospect I can understand her reluctance (and now yours) to admit wrongdoing in order to avoid possible legal action for personal injury -- but with better customer service this issue would probably have been resolved and a customer kept instead of alienated. Tam: Your tablet wallpaper showed a nail condition that appeared to pre-date your service with us. You're asserting that my nail looked this way *before* the pedicure?! It wasn't wallpaper -- it was a photo taken on my iPad 15 minutes after your staff treated my wound! Again, look at the time stamp on the photo attached. Didn't you look at the photo Elysian took on June 10th? Tam: You threatened legal action. Once litigation is threatened, our salon policy requires us to stop direct dialogue. As noted previously, on June 10th Elysian promised to contact "David, the owner of the business" (no mention of your name) and get back to me. I called her late that day to see if she had spoken with him. She made excuses why she had not, and it seemed evident she had no intention of actually doing that. I said IF she failed to do so and get me an answer, then legal action might be the only recourse. Tam: At Pro Nails Spa, the safety, hygiene, and well-being of our guests are our highest priorities. We take all feedback seriously. I'm glad to hear that. As the Business Owner of Pro Nails Spa, the buck stops with you. You ought to be appalled and ashamed when seeing the photos of my toe.  It's obvious to anyone that it's a terrible mess! It clearly shows: 1. my nail was cut way too short, 2. the cuts/grazes on top layers of skin which exposed tiny underlying blood vessels, and 3. where a cut was made into the hyponychium -- which no well-trained pedicurist would ever do. Moreover, you evidently feel no compunction in taking full payment for what was photographically proven to be a botched job! I asked Elysian "would you pay someone who'd injured you?" She chose to not answer. You've offered no apology -- instead resorted to victim blaming, which (metaphorically) rubs salt in the wound. Quite frankly Tam, it's come as no surprise to find that Pro Nails Spa has received so many negative reviews. Sincerely, Peter

I'm so grateful to have found this local spot! They know nails! It's so hard to find high-quality…read morenail techs that keep up with the trends. My sister recommended this place, and they didn't disappoint. Best pedicure and best gelX in the area!! It's relaxing and clean too! I love my little spa getaway here, and I look forward to it when I used to dread the nail salon before. Elysian is my girl now, and she's so sweet!!