Terrible CUSTOMER SERVICE! I called Friday to get a state inspection, and scheduled an appointment (yes, for an inspection) for Monday. Spoke with a very pleasant man. He sent a link and I told him I would see them Monday. When I arrived, I was greeted by a young man who informed me "they" did not have any June stickers and I would have to come back another day. Another day? He also states bc "he" thought you were coming Saturday. The young man informed me there was no need to reschedule, they had my information. NEVER had business like this before. Clearly there was a misunderstanding that could have easily been rectified. As I walked out I saw an elderly gentleman w/a Beach Auto shirt on and said "Excuse me"....he ignored me and kept walking. If you value good customer service, good manners, and RESPECT...DON'T COME HERE! read more

See the issue i'm having is I could go outside? Turn my key and the car has no life. But if I connect the jump box to it, it had a show a little life. But won't turn over, so after I had the battery tested today by freedom towing, he said, my battery level is good. Eh, but my alternator is keeping it from turning over.He said, my alternator i'm thinking it's my starter, so I kind of need help figuring out which part I need to buy read more

Honest and kind~ And respectable. Great Location~ Always a quick turnaround I think that's 85 characters read more

BEWARE of this place if I could give them a zero I would they were very helpful when I first bought the car have a question if I had a small issue they fixed it zero complaints 10 monthly to having this car it's not working. I the to were the ones I bought the car will the first week I had the car in the them. They didn't even know that the car was there the second week they was an electrical issue. and I was gonna have to pay $1100 to get it fixed the next week, they told me that they misdiagnosed it if they have the warranty people on the phone they re-diagnosed it. Everything looks good they're just waiting for the warranty people to send the check to order the parts that they needed a week and a half go by I still haven't heard anything. I decided to call the warranty people myself the warranty people informed me that they knew for weeks that they wasn't car very nasty very rude and very disrespectful to women. DO NOT buy a car from have been warned. ( it's been seven weeks my car has still not been fixed.) read more

If you want to waste your time take your car here we understand mechanics have multiple cars to work on but i gave them my car last Friday and the guy at the front desk said he will give me a call after they diagnosed it on Monday great Monday comes no call so i called the front desk number and no answer 1 minutes later i get a call back saying they havent diagnosed it yet and they are today and he will call back and let me know a quote to fix the problem im having cool so i waited all day no call i waited till Tuesday around 12:30 to call no answer then again at 1 pm and 2 pm no answer so i go in to the shop Wednesday to see if they have a quote and they still haven't even test drove it the guy at the front desk said hell do it today and email me and text me i told him okay Wednesday ends no email or text Thursday i was already fed up and just waited for them to reach out an i have no response after constantly checking my email and messages then here comes friday my car had been there for a week no progress so i waited until 10am for something anything about my car and i got nothing so i went over again and took my car as i went inside i didn't even say anything the dude at the front desk said "our WiFi has been down the past couple days i can show you" that's cool what about the phone that you gave me your personal number i just told him it was cool and i would fix the problem myself and the worst part is that i still had to pay the diagnostic fee and they did absolutely nothing to my car i do not recommend this place to my worst enemy read more

I had service at Beach Ford several times. The staff were helpful. I asked them to check my car before a road trip. They recommended a couple things that needed to be done nthen. They told me a few others things could wait a few months. I very happy they prioritized the work. read more

My car was having transmission issues.They first found several codes wrong. They said they would call me the next day. They did not so I called them again and my phone went straight to voicemail. Called on a different phone and they picked up immediately. The next few days both phones went straight to voicemail. I paid a $154 diagnostic fee and I have exactly the same information that I had before I took it in. That being that it isn't working right. They also said it threw 42 codes and did nothing about it in the week that they had it. If you enjoy wasting your time then this is the place to go. Go to the dealership instead! read more