We are very happy with our overall experience with Beach City Stairs. Tom came personally, listened to our needs and gave us a quote on the spot. Everything went smoothly from that point on. Ian came to do the demo and then again to do the rail install. Ian was very friendly, knowledgeable and a skilled craftsman. Tom came a couple times throughout the process to check on the overall progress of the job. He even took the time to communicate directly with my flooring people to make sure they knew what to do in order for Tom to ensure a seamless install. Painting crew was great, very courteous and clean and we were very impressed how well they matched the stain to our existing flooring. Everyone always showed up on time, worked hard and cleaned up after each day. Pleasant, courteous and professional workers throughout the process. The railing and stairs came out fantastic as shown in the pictures, we get a lot of compliments. We definitely recommend Beach City Stairs! read more

Beach City Stairs - a living room and staircase - General Contractors Near Me - Temecula, California

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These guys are great. I highly recommend. Everyone that worked on my stair project was very friendly, courteous and extremely professional. Everyone arrived wearing a mask. Their craftsmanship was exceptional. We are extremely happy with their results. read more

After going through a flood and a 100% home renovation, all that was left to complete our home was the design of our new staircase. Kevin came and shared his designs; and with us being very specific about our vision, he was able to deliver! Not only did he meet all of our specific requests, his price was very fair! We had several bids and none matched his price, as well as his quality in materials. To top it all off, after a grueling six month renovation, from the time of our bid to completion of our beautiful stairs, it took only one week! Kevin and his crew were very professional and kind. I would recommend them to anyone! read more

Beach City Stairs - General Contractors Near Me - Temecula, California

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I was very happy with the refinishing job by Josh. I think he is very talented. I would use this company again.

We were referred to Beach City Stairs for our staircase makeover. We wanted to change our carpeted stairs and painted wood spindles to a more elegant - hardwood stairs with wrought iron spindles. These guys are amazing. Very professional and personable. They covered areas in plastic to minimize dust- cleaned up after themselves daily and were timely. The quality of the workmanship is outstanding! The treads, risers, trim and Newell posts are all handcrafted and build on site. Curtis is friendly and a perfectionist with a good sense of humor. Eric and crew were also friend and ensured all the painting & staining was exactly as we desired. We couldn't be happier! We totally recommend Beach City Stairs- the cost is not cheap, however you get what you pay for- and BCS provides excellence! We would use them again in a hot second!! read more

We are currently in the middle of our stair construction and I'm blown away how prompt, courteous, and skilled this company is. I will post pictures once the staircase is done. We had a full home flood, and have dealt with many contractors. Beach City stairs has by far, been the easiest and most pleasurable to work with. Their attention to detail is meticulous and their pricing very competitive. Don't hesitate to call them. Thank you Andy Pike and to all your wonderful workers. read more

DO NOT BOTHER with this company!!!!! I made an appointment with them to come out an give me an estimate on a new stair railing and they were a COMPLETE NO SHOW! This is completely disrespectful and utterly unprofessional!!! I WOULD NOT ATTEMPT TO DO ANY BUSINESS WITH THEM!!!! read more

We initially went with Beach City seeing as they provided some great example photos of the work they've done for past clients. After the initial quote we signed the work order with the expectation of hearing back from them to schedule the work. 4 months later I once again reach out to Mark who finally decides to reply letting me know he had a health issue but will be back in the office to reschedule us. Keep in mind it's now Jan when the work was supposed to get started and we now have to push our plans back. He promised once again to get the process started and, again, I never heard back from him. Fast forward to Aug (6 months later) I try a last ditch attempt at contacting him to let him know I understood the health issues and was hoping we can start fresh and schedule us. Finally I receive a response, but now it's from the owner, who apologizes on behalf of Mark and informs me he's now on leave of absence. Why Mark never passed us along to the owner or somebody who could cover for him is beyond me...guess they don't appreciate business or understand customer retention. However, instead of honoring their original commitment, Amber replies that they can no longer do the project for what they quoted due to rising material costs. So not only did they drop the ball with communication and strung us along for 9 months but they went back on their commitment after I gave them a 3rd chance to make it right for the customer. read more

We remodeled our staircase and banister which also wraps around the upstairs landing of our home. The total cost of the job was $8,700.00 with Beach City Stairs which we thought was a very fair price. Andy came to our home for our estimate and listened and understood what we were looking for. We wanted a traditional style with a classic, timeless look with cottage white wooden balusters and skirts and stained oak rails and treads. They completely covered our wood floor to protect the surface for the entire job. Demo was fast and easy, not too messy. Joe did all the carpentry wood, start to finish. His work is that of a master carpenter. Something that Beach City and Joe should be very proud of. Joe suggested a few minor changes to the bottom treads, which worked very well. Erick and Ruben did all the sanding, staining and painting with lacquer paint and did an amazing job. They color matched our existing crown molding for the skirts and balusters into the lacquer paint. While the process for staining and painting is dusty and smelly, they took painstaking care masking off everything and the stain and paint on our new stairs is outstanding and really shows the quality and care that Beach City Stairs takes to complete a job that the owners will love for years. We had a small hic-up at the end that was a combination of our fault and miscommunication, but Andy, my hubby and I came up with a solution that was workable for both parties and after the carpet was laid the competed project was awesome. Our job included: New stained handrail, stained wood stair treads on both sides of the stairs, painted skirts and end risers, and 5/8" tread risers. As a side note: we had the carpet laid using a Z-bar and tack strip which made the stair tread "lips/edge" disappear and flow right into the carpet edge for a flawless and original look. I highly recommend Beach City Stairs. Be sure to ask for a "to scale" drawing and tape off the project on your existing staircase to be sure that your end result will be balanced and what you envision. Thanks Andy, Joe, Erick and Ruben! read more

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First let me say that my husband asked me not to write a review at all, but me being me, I want to let other people know what my experience was so they can do better. Otherwise, what good is Yelp? Anyway, I had high hopes for these guys. Kevin seemed super nice and showed us some amazing photos on his ipad, so I was excited. BTW, this was not an inexpensive proposition - we have a small home and almost 5,000.00 for part of this project is not something to be taken lightly. We still need someone to come patch the drywall and paint the stairway, which we knew upfront that BC Stairs wasn't going to manage. Bottom line, this was a big deal to me and something I wanted for a very long time. My impression was (and I got this impression from Kevin repeatedly stating 'my crew') that Kevin and Co. has a 'crew.' What my experience was is that my job was subcontracted to people that work for Beach City Stairs but they have their own businesses. I don't have a problem with that, but be upfront about it and that way we can work WITH you. And the bigger problem is that when you operate this way, there has to be a Project Manager (and it shouldn't be me) - someone who calls me (not me calling them to say 'where are your guys?) and asks 'did so and so show up today,? did they do a good job? Did they do everything WE promised?' This did not happen. We had no-shows two times and we had to call Beach City (al-l-l-l-l their numbers) to ask where they were. Car trouble. They thought it was tomorrow (which the crew denied saying - they said BC canceled them, last minute). AND when the crew showed up the day they were SUPPOSED to stain the stairs, they couldn't because the last guy didn't leave a piece of wood for them to stain as a sample. What? Are you kidding me? Had there been a Project Manager, this crucial (the crew left and 5 guys had to come back on a SUNDAY) step; leave a piece of wood, would have not been overlooked. Also, I hate the blame game. Own it and fix it - I don't want to hear how it's everyone else's fault. It's your business and its your responsibility to manage the project. My husband was so pi**ed that he wouldn't even let them come and pick up the remaining balance - he mailed it to them and told them so when, 'surprise' they know how to communicate when there is money/ payment involved. The day after the job was done, I had messages on my cell phone, my home phone, my work phone - and when Kevin called my husband, my husband pretty much told him, I'll mail it to you - I don't want to see you again. So, did the job finally get done? Yes. Were we happy with the stairs? Yes. Will we recommend them to all of our friends that want to have their carpet ripped up? No. They only had 2 reviews and they've been in business for how long? Your call. read more

Kevin was awesome! He gave me some affordable options to redo my stair case. He was fair and professional! His workers were all professional as well. I highly recommend this company! read more

I am very pleased with my new staircase! The end result is awesome and looks so much cleaner. The BCS team provided good communication and great customer service. The craftsmanship was worth it. read more

I just spoke to Tom from Beach City Stairs. I just needed a ball park figure on the cost of a new staircase, that we will plan to do in 6-12 months. He was extremely helpful and friendly. I definitely will be calling them when we are ready to update our staircase. read more

Beach City Stairs did an excellent job on my staircase remodel. Kevin was a pleasure to deal with, always prompt in answering questions or phone calls, and my stairs are beautiful. They were even done a day early! We only had one slight issue with touch-up paint, and it was quickly resolved and fixed. I would recommend Beach City Stairs to my family and friends! read more

Kevin, Mission Complete! Phil has completed the job. Please pass my appreciation to your staff. Each one of them, Travis, Phil, Eric and Ruben, are excellent. Their customer interaction, knowledge and professionalism is off the charts. They cleaned up daily as if they were never here. What was unbelievable was that they were here before their start time. I have never had a contractor show up on time. These four individuals are definitely your "A Team". Take good care of them. They are definitely an asset to BCS, Inc. Note: what closed the deal on this transaction was Tom. Without Tom, the others would have never been here. Tom, is an excellent representative of BCS, Inc. Tom's salesmanship, honesty, knowledge, and personality far exceeded any other competitor that I spoke to concerning this job. I wish you and BCS, Inc. the best. If ever needed, please list me as a reference and furnish my home number, 949-492-8112. If in the area, please keep in touch. I would enjoy having a lunch or breakfast at one of my restaurants with you and your crew. Steve Z San Clemente, CA read more

My stairs are so beautiful! I live in a townhouse where others have the same model. Everyone loves them and are so jealous when they see what an improvement they made! read more

Got a follow up call apologizing for missing appt. I guess its better than nothing and it shows that the guy cares about his business.

Great job by Beach City Stairs. The price was fair, the work was excellent and the job was completed in less time that originally quoted. The crew was very communicative and polite though out the process. I highly recommend Beach City Stairs for your remodel. read more

I am so delighted with the exceptional work that Beach City Stairs did for me. My project was a major stair renovation while living in my home. The crew was neat and so courteous and the quality of the work is fantastic. I absolutely had a GREAT experience with Beach City Stairs and I am overjoyed with the final product and highly recommend them! High quality, on time, courteous, reasonable price, amazing. read more

We hired these guys to replace our outdated banister with stainless steel rails and new posts. Salesman (name withheld to protect his job), who represented himself as one of the owners of the company, told us he could do the job in one day. He and his partner live local and small job so no problem. On day of install one guy shows up to do posts. I say so you're going to do the whole thing today? He says no this is a three-step process. I say well salesman said he would come out and do it all in one day with his partner. The guy at our house says no it's always a three-step process. I called salesman and he says yes three step process the next step is staining. Denies ever stating that he could do it all in one day despite the fact that my wife has a text from him stating so or maybe it's a voicemail. Call for the Second Step which is staining and guys come out to do it and do a very good job but takes them nearly 6 hours so I know there is no way they could have done the whole thing in one day as just putting the post in took four to five hours. So we are already up to nearly 10 hours at this point of Labor. Then we call and try and schedule to have the rails put in and salesman says too busy to do anytime soon so we'll have to delay a couple more weeks. So we schedule for a Saturday install and then lo and behold salesman texts the night before and says they have damaged all the rails during a move and cannot come out until the following week. Salesman comes out the following Monday and runs out of rails. I find it amazing that he actually was able to get a shipment of new rails in between Friday night and Monday afternoon when he showed up at my house. Makes me think he didn't want to work Saturday. I will say the work is very good and I would hire them to do the job again but I would never trust them on a timeline. Also upsetting was the fact that salesman when queried as to the one day only install denied ever making such a statement to my wife. Essentially accusing her of lying despite the fact we have a text from him that says otherwise. I would have given them 5 stars but based on salesman BS'ng I had to lower it to 4. read more

We are extremely happy and satisfied with all aspects of our stair remodel. Kevin was very forward with what had to be accomplished. Curtis did one full week of construction with fine results. The finishers took four days to do all the sanding, staining and painting. All workers were very polite and showed up on time or called if they were going to be even a little late. Travis finally finished the job by installing the banisters. I highly recommend Beach City Stairs. Ron L. read more

Today Beach City Stairs completed our stair remodel project and we could not be more pleased with the experience and outcome. Tom, our project manager/designer was a great communicator and a huge help making our ideas come to life. He and Keaton protected our furniture and put up sheeting that truly did a great job of minimizing dust, etc. Carpenter, Carlos, was meticulous in all of his woodwork, Josh perfectly matched the stain to our unusual floors! He and Austin worked so hard all day. Today, Joe did an awesome job installing the iron. Beach City Stairs transformed our ugly pony wall stairs into a work of art. Friendly, tidy, creative, hard working and professional. Our sincerest thanks and apologies as we probably forgot to mention someone. read more

Kevin came to our home and discussed our staircase remodel. I had asked to change the time of our appointment a few days before but he didn't call us back until the day of our meeting. I asked him why he didn't call back sooner and he said he'd been at a trade show. I told him I'd appreciate a phone call back in a timely manner. He seemed ok when we met him and we discussed some options. He emailed us a quote and I emailed him some questions and asked for another quote. He never answered the questions and emailed a cookie cutter quote. I called him and left a message asking the questions again. He never called back. I would never do business with someone who doesn't call back in a timely manner. We will be doing business with another contractor. read more

Great customer service and a skilled workforce transformed a bland staircase into a beautiful piece of artwork. I couldn't be happier with my new staicase. Stop looking and call these guys. You will be glad you did. A++++! Thank you Beach City Stairs! read more

Exceeded all expectations. BCS replaced a 30 year plus old wooden staircase with a beautiful wood and iron masterpiece that will add great value to my Del Mar home. Everyone I interacted with was professional, customer oriented and extremely knowledgeable. Kevin employs true craftsmen (Tim and Ernest) and they were committed to ensuring I was happy with the result. Believe me, I am delighted. With total confidence, I give BCS and the entire team, the highest of recommendations. read more

I have to begin by saying I NEVER post reviews or comments on Yelp; but in this case I just had to. After two near falls on my carpeted and unsightly basement stairs, I finally decided to get them redone. I called three contractors, and Kevin was the final of the three. I instantly knew I would be working with him. After listening to my concerns, primarily (safety, safety, and then aesthetics), Kevin kindly and patiently explained how we could go about remodeling the stairs to the point that I would feel safe. (The treads (flat part) were barely to standard and the whole pitch felt off), so that every time I went up AND down those stairs I was afraid of falling. Turned out pitch was fine, but Kevin suggested we widen the treads to a more comfortable width for foot placement and discussed the variety of woods I could choose from. After doing some research I came across a picture of a tile staircase that was gorgeous!! I showed it to Kevin and he totally agreed it was doable!! That right there made my day! The finished product was maple treads (lighter shade) with beautiful Italian tile risers (reddish design). Which I have to add, Kevin and his team went through all of the work to find the closest matching tile to what was in the picture, he brought the sample to my house, and I was able to choose the tile from the comfort of my own home. That was a plus in my book. The entire job, from beginning to end was a very pleasant experience. I truly can not say enough about Kevin and the professionalism, and skill of the entire crew. One of the most notable aspects of this project was that a different person, specializing in a different skill showed up to do just that job. From the carpenter, to the painter, to the stainer, tiler, and all the way to Travis, who not only oversaw the entire project, but also finished with the grout work. All I can say is that, EVERYTIME, I go up and down my stairs, I smile, a very happy and satisfied feeling comes over me for having chosen Kevin and his company. I will absolutely, for sure, call Kevin if I ever need this type of work done again. If you are looking for a professional, courteous, and prompt crew, Kevin and his guys are the ones to call. I hope this helps those who are in the process of choosing a stair contractor! I know it can be a tricky situation, which is why I'm so glad I lucked out with Beach City Stairs. read more

So i don't ever write negative Yelp reviews but the service that I just received from Amber at Beach City Stairs was horrible. I'm currently remodeling my house and have used several companies on Yelp to do the work and have had great experiences with them. Last week, I reached out to Beach City for an estimate on changing out the spindles on my staircase, and my initial experience with the team at Beach City was positive. The gentleman who came out to the house was great. He mentioned last Friday that he was going to send me an estimate at the end of that day. So when I didn't receive it the following Monday, I reached out to them to follow up. Tom from Beach City then called me that day to let me know that he would be sending me the estimate that day and verified my information over the phone. So I called Beach City the next day to make sure he had my correct information and spoke with Amber. Her response to me was "you need to be patient, he's in Orange County on a job or you can go somewhere else and have the work done." My response back to her was "Ok, I'll go somewhere else." For a company that supposedly has a 4.5 star rating over 18 customers to respond to a potential customer that way is unprofessional and rude. It's unfortunate that Beach City doesn't see value in treating their local customers in their own community well. Amber simply could've said that she would reach out to Tom to get an ETA on when the estimate would be sent over and I would have been good with that. I'm assuming they do quality work based on the other reviews they've received but if you value customer service and being treated respectfully, i'd approach with caution. read more

Our stair remodel was just completed last week and it has exceeded all of our expectations! From our first meeting with Tom to the final walk through we have been impressed with everyone at Beach City Stairs. Carlos ability to create the exact staircase we had envisioned was beyond impressive and Eric and Ruben completed the look with an incredible stain application. Once our floors and paint are completed we will post photos. Thank you again to everyone for doing such an incredible job! read more

Very happy with our new stairs completed last month. We described what we were looking for to Kevin, who guided us to the right product and design for our budget. Kevin and his crew kept to the estimate amount exactly and we appreciated his working with us on scheduling due to our having our hardwood floors being installed during the same week. read more

I live in Carlsbad and use BCS for my project. They exceeded all expectations. Workers were polite, clean and professional. Prices are very competitive as well!! read more

Beach City Stairs completely replaced my 1979 era, carpeted stairs and ugly railing with beautiful wood stairs and hand crafted rails. We had a few problems with some of the stairs a few months later because of drizzling weather at the time of installation. We contacted Beach City Stairs and they replaced the stairs that were affected with brand new stairs which required a lot of work on their part. They wanted us to be 100% satisfied with our new stairs, and we were! Thank you Josh and Andy and all the others at Beach City who worked on our beautiful stair case! read more

Had Beach City Stairs install wrought iron balusters with wood railing and newels. I should have been alarmed when it took them less than a day to do the woodwork portion. Several days later, Kevin sent out a guy to stain (a contractor who does not work for him). He was very rushed, complaining about the size of the job which he had been told was smaller, and just seemed like he couldn't wait to finish and get out. The woodworking guys had forgotten to leave a piece of the unstained wood, so he ran to his truck and got a 3" x 3" piece of wood to use as a sample. I'm not even sure it was maple like our railings and certainly too small. He applied a stain and asked me to sign off on the color. I told him I didn't think it matched well, so he reapplied a different color. When I told him I still didn't think it was a good match, he told me it wasn't going to get any better and assured me it would look fine once it was applied to the entire staircase, so I stupidly signed off on it. Of course it's a terrible match, and after it was stained, we noticed that one of the newels on the bottom step was set back 1/2" farther than the other. It's now very noticeable due to the terrible match of color with the stairs. When I called Kevin (owner) and told him about the poor workmanship, he responded that it was "good enough". He sent somebody out to verify the problems which they admitted were valid, but then said that the only people who would notice were designers or people in the trade. After a lot of back and forth, he discounted the project $500 (it's going to cost me close to $1,000 to get it fixed). He said I had to take responsibility for signing off on the finish. I finally got tired of arguing over the add'l $500 and dropped it. However, I certainly wouldn't use this company again. They obviously rushed through the job, the quality is poor at best, and the owner is unprofessional. read more

We had the gentlemen at Beach City Stairs renovate our 1970's staircase this year and we are thrilled with the results! We received numerous estimates and Kevin's estimate was mid-range. The difference was that I felt that it was important to Kevin that I understand the process, materials and choices. The other vendors left me with a generic cookie-cutter feeling to what they offered. Kevin walked us through the entire range of choices and design, returning our calls and emails very quickly. He and his foreman Travis worked hard to get our project started early and were flexible when working with our other contractors. Every one of the employees that we met were genuine, responsible people that we had no problem allowing in our home and in many cases leaving them alone with our pets. Each person who was involved on our project took pride in their work and went out of their way to be certain everything was done correctly. The end product was just wonderful! Our project was not a huge one, but they made us feel like we were their #1 customer. We love our staircase, it is truly a work of art and we receive compliments often. read more

Love our new stairs; Kevin, owner/contractor, knowledgeable and helpful. Entire staff professional, precise, respectful and careful. From beginning to finish, all questions answered; work done quickly and efficiently and we couldn't be happier. Highly recommend to anyone with interest in remodeling staircase. Kevin offers all options with the aim to please his customer. We had new floor installed and I called Kevin with a question about top stair bull-nose piece interfacing with existing new wood facing. Kevin actually came over to discuss with floor installer and suggested to him the proper way to do the job. This old-fashioned customer service is practically unheard of in today's world. He and his employees go the extra mile to do it correctly and quickly. I even went to his shop to actually see the wrought iron pieces, as well as the wood to be used. He showed me computer pictures of different newel post options, which helped me select my dream stairs. Price was more than competitive with other vendors. Everyone whose has seen these stairs wants them. read more