I dropped a formal dress and suit jacket with them. The dress has a stain which I was pretty sure…read morethey wouldn't be able to get out but I pointed it out just in case. Upon picking it up today, they informed me they couldn't get the stain out and so would not be charging me for the entire order. I insisted on paying but they refused. Both items look perfect otherwise and since they wouldn't take my money, I thought I'd review here instead. Thank you and I will be looking amazing in my dress with the tiny stain thanks to you guys!

They did a great job & the prices are very reasonable! Will be coming back for my future dry…read morecleaning needs!

I recently had some dresses shortened and dry cleaned. They did a great job for the right price…read more The service is always awesome.

I take my clothes here often. I've had no issue with getting them when promised…read more Clothes looked great when I got them home. I recommend them and the prices are fair.

I'm fussy about my clothes. I expect my dry cleaning to come back clean and looking as fresh as…read morepossible and if a stain is permanent, I expect to be informed rather than to find out the hard way the next time I want to wear something that's been laundered. You would think "it's a cleaners of course!" My experience has been the opposite for years. Hit and miss, always a surprise. A bonus, Helen is an awesome tailor. I found the perfect cleaners for me.

I don't know how exactly they cleaned it but my Burberry trench coat is definitely ruined after the…read morewash. It lost the shine and looks just like a regular denim coat. All the edges appeared washed out.

Close to home so I decided to try it. The place was full of laundry so I figured it must be ok…read more No upfront pricing anywhere. It was pay when you pickup. 4 Days which is 3 days longer than my cleaner by my work. At drop off and pick up they seem annoyed to help you. Three items were $28 and no receipt. Two stars because my items were clean. I will not be going back.

First time using this dry clean service. Been trying out new ones since the one I've gone to for a…read morelong time has really bad customer service. No downsides I can think of for this dry cleaner yet, other than its a little pricey. On the plus side, they have fast service, eco-friendly products, open late (till 7pm), and they remember you. Honestly pretty good experience.

Extremely expensive, they charge approximately double what our regular cleaners charges. Brought…read morein 2 suits and 3 shirts and it wa me $110. Worth the extra few minute drive to find someplace more fairly priced. They were nice which is why I am not giving 1 star.

I wanted to Like this place but I just noticed that my…read moreclothes had not been washed. They looked pressed, but my jacket still has dog hair and the granola bar I left in it. Very disappointed.

This happened. No, really…read more I walked in the store last week. I needed a dry cleaner soon. I sensed the need for a business suit very soon, so I had to bring my closet up to appearances, y'know? It's an east-coast thing. I was just passing by to get donuts at the Winchels, and here was this alteration/cleaner. So I wander in and say Hi, I'm new in the neighborhood. Wendy stopped and came around and shook my hand. She could not have been nicer. She does handle the dry cleaning there. But my guess is her talent is the alteration part of the business. Alterations...good. But only clothes. So I had no business for her that day. That's another story. Here's the deal. My buddy, just that night, says "Hey, I gottta job interview Friday (in two days). You know of a good tailor to cuff up my pants I got with this suit?" How does life work like that? I said funny you should ask... We went there the next morning. He needed the help. He's the kinda guy that has to have someone do the tie and then take it off still tied so he can install it on his neck. What do I care, I'm happy to help and he ain't MY boyfriend. So the rest is great. In at 9. Done by the afternoon. Perfect cuffs. $10. And Wendy. He got the job.

i walked into Wendy's place (which is right by Winchells Donuts) with my dress in hand. I explained…read morethat i just needed it hemmed. She was a very nice lady, and immediately said yes and to put on dress. I put it on & she marked where i wanted it. I paid her and she told me when it would be ready. i had a short discussion with her because she was interested in how I came to her place. She was very friendly & sweet. I returned in a few days to pick up my dress and it was ready to go. It was exactly where i wanted it. Again, she was very friendly. I am a satisfied customer and will definitely return if i need any more alterations.

Rarely do I write reviews... and if I could give a 0/5 stars I would. I dropped off a machine…read morewashable rug (brand: Ruggable 10x14 rug) on a Monday. The lady at the counter couldn't give me a price, but said she would call me back after she spoke with someone. She was guessing between $300 to $60 dollars (huge variance). I said, please call me with a price before you do anything (this is a machine washable rug that can be done at a laundrymat for about $25, but would rather drop it off than hassel with it). She said ok, no call and two days later, I return (Wednesday) and ask what is happening with the rug, and she says "no one called you!? It's going to be $60 dollars". I say, "ok, when will it be ready?" she says "Monday". I call on Monday (of the next week), asking if my rug is ready, she says yes. I come in. I ask the front desk lady for the rug, she says its ready, and looks for it... it is where I left it a week ago (in the front, still folded) - still dirty. She goes back into the computer and says, "oh, this needs to go to the other store, they have the large washer, and it will stay overnight and comeback." ok.... "it will be ready on Wednesday." I go to pick it up on Thursday (almost 2 weeks later), their store hours on google are on the picture attached (Thursday 8-7pm), they are closed, the sign says 6pm. I show up on Friday to pick it up, and she is like "no one called you?" I reply, yet again "no, no one has ever called me" - she replies "oh, we couldn't wash it. we couldn't get the machine going"... she stares blankly at me, and I say do you think I can get my rug back then? "oh okay, lemme look for it". Almost 15 minutes later, she brings back the rug in a balled up mess, and I say, I can't even get it back folded? Get your hours posted correctly. Call customers back when you say you will or if there is a problem. Have your stuff ready when you say it will be ready. If you can't do something, its okay to say this isn't a service we can provide. This was literally the worst service ever, mostly because of complete lack of communication.

Been going here for years. Must have changed ownership because they are not only expensive, now,…read morebut incompetent. Lost an expensive set of pants for over a week. Customer service is horrible. Never go here.

I had a tight turnaround to get 12 tablecloths pressed and a fabric backdrop cleaned. I had 48…read morehours. Crystal cleaners were super helpful and had it done sooner than expected. They were helpful and affordable. This was for a non profit event to celebrate families getting off of welfare. When we shared our story they offered to do more. Grateful for this business.

I went about 2 weeks ago with my 2 work vests to make one of them wider than the other so I met the…read moreold lady there and she agreed with me that she will do my XL vest wider from the bottom using the material from the other vest I provide which was small size, so she said it will be $30.00 to do that, l a greed and she let me pay the $30.00 upfront so I paid, she told me to come back after one week to try it or size it, so I went after one week to find out that she did the small vest wider and she forgot what I told her and I didn't see even the other vests or the rest of the material left from the XL vest !!!??? I was very disappointed and asked about the manager wasn't there so I lost both vests and the $30.00 ..and she never bothered to say sorry???!! SO NO I DO NOT RECOMMEND CRYSTAL CLEANER FOR ANY ONE!!!!!