Sooo after riding 400 miles to myrtle beach today, we get to our resort and find out that they have a new policy forbidding motorcycles from parking, after we were told nothing had changed with the parking over the phone. We spend $3000+, drive all day, and visit this place 4 times a year, and this is how they show their thanks. To add insult to injury, employees, and owners have their bikes parked all over the parking deck. When I asked the parking attendant why there were other bikes in the parking deck he responded with "you don't want to Fu*k with me man" I got off of my bike and responded with "actually I think I do". He called security, and we left. We're currently trying to find somewhere else to stay, so if anyone has a condo, or a beach house they want to rent hit me up. ‍‍‍ BEACH COLONY RESORT has lost my business for sure. read more

I wouldn't even give it one star. I came here for a family vacation and saw it on Groupon. I paid wayyy too much for this dump. Do not be fooled by the pictures! When I first laid eyes on this place I was not impressed. It is very outdated and the halls are moist, dirty, and unkept. It was quite confusing learning how to get to our rooms. Our room was moist and musty. There was mold on our big mirror and in the air vents. The couch and carpet had stains on it. Our sheets were dirty. The room was not clean! There were also these tiny flies in our room. The parking garage is small and tight. I would NOT recommend anyone to stay here!!! read more

I usually don't write reviews but when I do, they are for either exceptional establishments or ones that need a buyer beware sign. Beach Colony Resort.....Buyer Beware! My party was 5 adults and 2 children for 7 days. I had 2 major issues that I did report to the front desk. First, the suite was beyond dirty. The carpets were so filthy that they were turning our feet black. Second, the cleaning staff entered room thinking that we were checked out. I don't know if that was an excuse for busting in our room without knocking or if her paperwork truly did say the room was vacant and dirty. In response, they allowed us to switch suites only to get an equally dirty room. The cleaning staff management was also contacted and no reasonable explanation was provided for the entry. If you take a look at the website, the pictures and everything make this place seem "ok" for what they are charging in comparison to some of the other pricier venues. I was duped. This place is on the level of a 1 star facility. I was looking for nothing less than a 3 star type facility. The website claims "The most exciting, fun-filled and enjoyable vacation experience ever!". My experience was far from that. If you read the reviews here on Yelp and other sites before booking, you will find that there are several others who feel the same way. They currently have a promotion (#HappyGuest) that has guest posting positive reviews and photos with the chance of a free stay. So if you see a review/post with this, just be aware that the information may be skewed. Pros - there are plenty of pools. There are options for all types of pool-goers. All of them are in good condition. If you have children, they will have a ball. - there is a DVD library with lots of selections - the facility is right on the beach. No need to travel elsewhere to get your beach fix. - short drive away from shopping and other family friendly attractions - the front desk staff is friendly - some units have washer and dryer. Very convenient. Cons - severely understaffed. Long lines at the front desk (especially during check in times) and getting someone on the phone will take you at least 15 minutes on hold. The housekeeping staff is short handed as well. There were days when we didn't even see anyone to request towels or take out the trash, much less full service. - the room décor is outdated and worn. This includes the bed spreads and curtains. The utensils in the kitchen are hit or miss. When was the last time the owners were required to update their units? - the rooms are filthy. The carpet is so old and dirty that it will turn your feet black. This falls right in line with the black grout between the tiles. The grout is supposed to be cream colored as evidenced by some of the tiles on the lower wall area. The shower curtains are not changed frequently enough. We experienced shower curtains with mildew/mold on them. The appliances need updating. Our suites had rust on the refrigerator and a dishwasher that was missing wheels on the inside trays. Many have commented on roaches, I did not see any but that does not mean there aren't any. When was the last time the units were deep cleaned? Have the carpets ever been replaced? - the wireless internet is slow. From what I saw, the internet is through the phone line (aka DSL or equivalent). In the days of high speed internet, this is not acceptable nor is it convenient to people trying to work while vacationing. - parking is limited and cramped. There is a parking garage. It is terribly designed (nothing you can do about it now). It is small and only allows for one way traffic on the ramps. To top this off, there is only one parking pass permitted for a 1-2 bedroom unit and 2 for a 2-4 bedroom unit. Additional parking is a mile away and there is no shuttle provided to make this inconvenience tolerable. I will not return nor would I recommend others book here. read more

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My family and I (kids ages 4 & 9) stayed here from a Saturday-Saturday. The cons are as follows: The parking garage is absolutely ridiculous...beyond super small and no room for maneuvering more than 1 vehicle around at a time. The layout of the parking garage was a headache bc only 3 of the floors had crosswalks from the parking garage to the elevators. The elevators were confusing bc some went to certain floors and the others went to different ones. Our condo was on the 10th floor. The room itself was just ok...I found issues such as rust in the dishwasher, all furniture was definitely outdated and worn out (couch & chair were both hard as rocks-not comfortable at all,) shower curtains in both bathrooms were covered in mildew, water pressure in master bedroom's bathroom in the shower was so hard that it actually hurt, the dryer had so much lint in the lint catcher that it wasn't far from catching on fire, TV's were very dusty, and the balcony did not have a view of the ocean like the online description said it would have. On the other hand, my kids loved the room bc the room had an abundant variety of DVD movies which was cool bc most places don't do that! This place is advertised as being "the friendliest place on the beach." I would have to say that they need to work harder on staying true to that motto. Front desk staff members were excellent. Most of the employees in the lounge and cafe were great except for a couple in particular. I won't post a specific name for privacy, but one staff member in the ocean lounge seemed mad that customers were wanting to make orders for food at around 9:00pm (even tho the kitchen stays open until 10pm.) I had to ask her for a menu and then she made several snide comments such as "we'll do u know what you want yet?" And she also told me that she put my order "to-go" bc it was so late even tho she never asked me nor did I tell her I wanted it to go. She seemed irritated at the world. The last evening that we were there was a Friday. I ordered some food for my family at around 7:45pm while my kids and husband were playing in the pool. We did not get our food until around 8:30-8:45...I had to go to the bar 3 times to keep asking them about it... The gentleman who took my order acted like he didn't even remember me ordering anything even tho I was the only one in the lounge when I made the order, and we chatted for a few mins before I ordered anything. The pools were nice. I liked that they had an indoor pool plus 3 other pools outside plus a lazy river. My kids loved the lazy river and the kiddie pool. I absolutely loved that the condo was right on the beach. Nice walkway bridge would take you from the pools to the beach. That was very convenient. Overall, with some TLC & updating for the rooms and more staff members plus adequate training in proper customer service, this resort has potential to be much better! I will probably never stay at this resort again, but I'll definitely visit Myrtle Beach again! read more

Beach Colony Resort - View of the beach from the parking garage - Resorts Near Me - Myrtle Beach, South Carolina

Spend more money and stay somewhere else. I should have read the reviews on yelp. Don't go by google. Misleading positive reviews. This place was outdated and dirty-ish. The things that could be cleaned were clean. Somethings were so old that the stuck on dirt wasn't coming off like the fridge handle and kitchen drawers. See my pics. After staying there 4 nights my throat hurts so bad from the musty air. I woke up every night so congested. We got a good deal for the place so accepted the conditions. Cheap doesn't equal updated and pristine. We booked through Groupon and because of that they treated us poorly. Wouldn't switch our room to a king even though the Groupon deal was supposed to be a king or queen. We were told there was no availability when that had to be a lie, the place was not busy at all. The beds were hard, pillows sucked. They only gave ya 4 pillows total for 2 queen beds. Thankfully the sheets were clean and the room had no bugs. Only one pool was heated. Not even the kiddie pool was heated. It was freezing. So my 14 month old son had to swim in the heated pool filled with other kids splashing him in the face. We had to leave the pool because of that. The indoor pool was good for the chilly day we were there except they had the air running making the room so cold we had to leave. We just really wish we would have spent more money on a cleaner updated hotel with more kid friendly amenities. read more

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We were greeted by indifferent staff checking-in and began to wonder if we'd made the "right" choice to book Beach Colony. However, once we made it up to the room, we were instantly dazzled by the view from our balcony. We stayed in an executive oceanfront suite well-stocked in pots, pans, silverware, assorted plates, even dish detergent! This may be an indication of how thorough the cleaning staff prepares the room, but we found a leftover quarter bottle of Crown Royale hidden away in one of the cabinets. Score! Findings aside, just remember to bring all of your herbs and spices! Everything appeared relatively clean but the room itself seemed stuck in an early 90s nautical-coastal theme. The choice of carpet and the couches were a little dubious in terms of when they were last given a good scrubbin. We were just steps to the beach and were always supplied with towels. The resort also provides binders of select DVD titles, perfect for our girls' night in. Overall, this place is a decent spot for families and couples looking for a locale that's not necessarily in the high traffic near the broadwalk. For our group of early twenty-somethings, this place was a little too serene for our liking. Plus, the parking garage was a little sketch. No joke-- I saw some guys parked looking like they were trying to smoke something. Once they spotted us, they quickly drove off. Speaking of driving in the garage, there is very little clearance if you have anything bigger than a sedan and there's only space for one car to drive from one floor to another-- so flash those lights or it's an accident waiting to happen! read more

Well I honestly don't know where to start. We booked a 2 bed 2 bath for over $1550 for 3 nights. Location is good, the pool are ok ( the kids liked it). But the outdated, dirty, I mean nasty, roach infested condo (room) what ever you call was so nasty I called housekeeping 2 in 1 days because my room Wasn't cleaned. I mean the bed was made the linens appeared to be maybe clean I'm not sure and the towels they definitely weren't clean everything out so was filthy nasty. DO NOT STAY HERE! The staff are nice but the owner of this unit and I heard others too just don't invest in their properties at all the couch had pill so much that it was all over the floor and all over my family's neck and here I refuse to sit on the couch without covering it first. Cable went out, huge roaches and broken chair, pealing "pleather couch", and carpets needed immediate steam cleaning. Living room sliding door didn't slide. Not worth the money! It's worst than a motel that you would see in the worst areas. OMG the parking garage is a absolute nightmare! Very dangerous! Let me not mention if you have to park on the top floors which is most likely you have to be in a maze going from elevator elevator trying to figure out what floor you need to go to, to cross over a overpass just to get to your room (in building with main elevator to your room). I do not recommend. However I do recommend going to Myrtle Beach. read more

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The Beach Colony resort is the best place to stay when visiting Myrtle Beach. We have been coming to this resort for over 20 years and every time we visit, we find the rooms extremely clean, the beds very comfortable and the resort is very quiet especially at night. All of the staff are very nice and accommodating and always go the extra mile to ensure your stay is great. Under the recent management of Joe Angelino, the property has undergone a big transformation in terms of room upgrades and resort activity improvements. Under Joe's leadership, Beach Colony is run with perfection and he ensures that guests feel welcome and happy during their stay. Checking into Beach Colony is also very easy especially with Keni at the front desk. She is always very nice and helpful. The resort is directly on the beach and is located in a quiet area away from the crowded central area of the beach. However, it is only 5 minutes from Broadway at the Beach, 2 minutes away from several restaurants and 10 minutes from Barefoot Landing. This location allows you to get away from the loud and crowded part of the city and still be close to everything in a much nicer setting. The parking area is attached to the resort which is uncommon in a Myrtle Beach resort. At other resorts, you have to cross the street to get to your car which makes access harder. Beach Colony is the best place to stay if you want a relaxing, quiet, fun, and exceptional stay in Myrtle Beach. read more

First off, I was planning to post a review at the end of our visit but something that happened today has prompted an early review. I was looking out from the 20th floor when my glasses slipped and tumbled to the garden below. We were searching for them when Joe of maintenance came up to ask what we were seeking. He found the frame and then noticed a popped lens in the nearby pool. He stuck around an recovered the lens, saving us a lot of time and anguish. He was great, substantially saving our vacation. As far as the resort itself, our rooms during each of our stays, have been fine, spacious and comfortable. We have stayed in other places in this price range but they had not measured up. I would have no hesitancy in returning. The lounge and the bingo parties are not to be missed. read more

This is day 1, & I'm here to tell you, if I could I'd give it ZERO stars! DO NOT STAY HERE!!! There are cockroaches & disgusting pillows with not only stains ALL OVER them, but seriously, NOT EVEN A PILLOWCASE!!!! Come on people!! I came for a family vacation & we've got 4 rooms. If I could afford to, I'd move everyone of us anywhere else! Check-in is SUPPOSEDLY at 3. At 5:30 pm I was waiting AGAIN, impatiently inline (where there's only 1 person checking people in) TRYING to get my room! If you're coming for the lazy river, go anywhere else! If you're white trash, you'll fit right in! If you're anyone else, sleep in your car first before checking in! No towels, soap, shampoo, nothing! You are on your own!! We actually had to go to WalMart to buy our own pillows & towels! Get me the hell out of this cockroach infested hell hole!! read more

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This was a real bad resort. Upon checking in, the rooms were not what was advertised. We were supposed to have tv every room. There was one TV in the living room. When we went in the room. the garbage was full. Dirty towels on floor, rooms was dirty. No more rooms were available. No extra clean towels, dust in the room etc. nothing good can be said about this resort at all. I will never stay here again and I'm warning everybody the rooms are not what is advertised, the pictures are not at all I, mean not at all as shown. Bad housekeeping. I will NEVER stay here again. Check out the room before in person before you book it all I can say. I don't even want to rate it 1 star read more

This hotel needs a major facelift the decor is outdated the hallway smell we had to get on two elevators just to get to our room. Don't get me started on the parking ramp only one car can go up it's so tight.. I will never ever go back don't waste your money read more

We stayed here for a weekend ( Friday- Sunday) and booked a Oceanfront Executive Suite , which is advertised as a 1 Bedroom with kitchen full bathroom and living room area . The room was clean , but the furniture was dated and the 2 double beds in the bedroom were extremely uncomfortable , they felt very hard/ bumpy and the pillows were cheap and had no substance. The unit was advertised as having a full size fridge - it was more of an apartment size , and no dishwasher was there. There was supposed to be a DVD player , which was non-existent . The dining table was a small round table with two chairs , which does not make sense since this room is more for 4 people than 2 , so where are the other 2 people supposed to sit ?? The sofa is a pullout sofa bed that is old and uncomfortable , and the coffee table was tile topped but cracked . These units could be so much better if they were redone and updated , however the unit was clean so that was a plus . But the view ... that was AMAZING , it was an Oceanfront unit , that you can't beat , there is a small balcony off the living room and that was the best thing about this room . As for the rest of the resort it's old ... the entrance is old .. the garage is old and clunky .. even most of the people here were of the "older" generation. Since we have a larger SUV .. thank goodness we were told NOT to park in the garage since any vehicle over 6"2 does not fit , but there are spots out by the entrance for oversized vehicles and for the handicapped. Being the off-season two of the four pools were closed ( the lazy river & child pool) but both the pool and the jacuzzi located on the side of the hotel were both heated and open ,in addition to the inside pool. As for the breakfast , even though we were 4 checking in they only gave us a voucher for 2 people for 2 days ??!! Whatever , the hubby and kids went down on Sunday and said it wasn't anything to brag about and that the "waitress" told them to just help themselves instead of serving them . This brings me to the maid service that showed up on Saturday morning , first off she banged on the door like there was a fire ( there wasn't) and didn't even come in when I answered the door , just asked me if I needed towels , it would have been nice if she would have come in and freshened up the unit .So all in all our stay was not terrible , views were amazing the unit was clean , but I would look for other accommodations the next time I come to this area , I hear the Dunes Hotel next door is great and has a water park for the kids , sounds like a plan . read more

Beach Colony Resort - View of the beach from Unit#303 - Resorts Near Me - Myrtle Beach, South Carolina

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I wouldn't even give this hotel one star. This hotel is filthy and the guest services are rude, especially the guy with the Afro at the front desk. Shame on these people and their customer service. They don't give you a blanket, cockroaches in pans, cracked tiles, and they can't even wipe down the tables nor the windows. The microwave, Ac vent and counter tops are filthy. These people do NO cleaning what so ever. We came here to stay for a week and spend thousands of dollars for the beach front, yet they can't even clean up a damn hotel correctly. I'm disgusted with everything in this hotel. Only give one parking pass to your room, even when you have multiple ROOMS. I'm never coming back to this place ever again in my life. Guys I highly recommend look ELSEWHERE. I'm saving your time and money! I have a few pictures as well I want to share. read more

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I wish I would have read these reviews before staying here. In all honesty, I booked this through Blue Green Resorts and wasn't aware of what hotel we were staying in until I got to Myrtle Beach. Myrtle Beach itself is a nice beach, but the local area is kind of sketchy. Just my opinion. I'd prefer any beach I've visited in Florida to this place any day of the week. The front desk employees were the rudest I've ever seen. As i waited for my room to be ready in the lobby (2 hours longer than I should have), every single person who walked up to the front desk asked to speak to a manager. They were ALL complaining about something. The girls working the front desk were complete smart a$$e$. I have no doubt if you book a room here, you will see for yourself. Their customer service skills are horrible. As you can clearly read from almost every single other review on here, it's dirty and out dated. My fridge was covered in so much rust when i walked in i thought it was dirty and figured housekeeping was not done. Nope, it was just covered in rust. I would give our room an F for the cleaning job for sure. Carpet was filthy. The bar/lounge had a decent bartender, but she did not have much to go with. Their liquor and mixers were sub par. Almost any national chain like Applebees would be light years better. The bar food was disgusting. Literally the only thing good about this place was you walk right outside to the beach....which is the same as every other place on this strip. My first advice would be to plan a vacation some place other than Myrtle Beach. (places I've enjoyed more than Myrtle Beach: Charleston, SC, Virginia Beach, Clearwater, Fort Lauderdale, Destin, Gulf Shores, AL). But if you just LOVE Myrtle Beach, then DEFINITELY look harder for a place to stay. You will be disappointed!! We moved to another hotel after 1 night and it was a lot better (but still not great) read more

The Beach Colony resort was the same as it was 14 years ago with the exception of the maid service and a few things in the room. The maid only dropped off towels, she never made the bed or vacuumed the room which is a must with all the sand. The room had an awesome view and was as expected except the bathtub wouldn't drain after taking a shower which was unacceptable and the parking is still the worst if you have a SUV or large truck, you only have the ramp going into the parking garage to park on. We will be back because the hotel itself is in a great location and the outside is always clean and security is great. They just need to work on the made services and a few room updates would be nice. read more

Buyer beware! If you have a vehicle over 6'2" do not book here!! You can only park oversized vehicles on 1st level. Once that's full you are screwed! They gave us a pass to park over a mile away to one of their other properties. And offered no ride back! We called an Uber. The place is so dated! The rooms are not cleaned well. Thank God I had Clorox wipes on me! Security walks around the pool and tells you to get off of the pool ropes, but no security to make the rif raf leave that hang out outside at night. The room was non-smoking.. the only thing it smelled like was stale smoke. Our kitchen had only a couple plates, no pans and not enough fork for 3 of us. We will never stay here again! The only thing we enjoyed there was the beautiful view and the kind bartender! This place needs alot of TLC! read more

This hotel is old, run down and wasn't clean when we visited last week. We were supposed to stay 7 nights, but couldn't even tolerate one. We immediately left after seeing the halls, elevators and our unit. Dealing with the condo owners now seeking a full refund. We deserve it! This place is bad. If your expectations are very high, don't stay here. read more

Overall. A very nice stay... We had 5 rooms total, (19 people total) We couldn't figure out the free breakfast vouchers... l got a weeks worth of breakfast for 2 people... Some rooms didn't get any... One room got 3 days worth (but not every occupant in that room was entitled to a voucher) This is some thing worth looking into, there was no rhyme or reason why some got a voucher, and some didn't. When we realized this, the ones with no voucher asked the front desk for their voucher, and wrer told THEY weren't entitled to it. Still don't know why the selected few get a voucher, and the others didn't. Again, no rhyme or reason, or how they calculate this decision. WORTH LOOKING INTO & ASKING FOR WHEN BOOKING A STAY (Next topic up for bid) The dreaded elevators... 4 elevators... Two go from Ground to 22, but don't stop on all floors inbetween 2 only go up from Ground to 12, but stop at every floor... If you're staying at upper level floors, it's only 2 elevators from Ground floor up, or you can take two to the middle floors, get out, and wait for the other two elevatos to continue the journey up... the wait can be awhile, but no worries, they have sitting benches so you can sit & wait. Walk overs to parking garage are only on 3 floors (3-4-5) then its musical elevators. I was told that the elevator problems will be addressed during the off season... Worth a mention @ booking for 2015 if it was addressed (Side Note) l'm sure many resorts on the strip have the same problems, to many people using to few elevators at the same times. Now to the PARKING GARAGE.. As l mentioned, only 3 floors have a walk over (3-4-5) lt's your standard multi level parking garage, the shared up/ down ramps are a little hairy, it get's tight, longer vehicles stick out more than others... Most resorts have the same style garages, probably designed & built by the same company, so l'm sure this is the same problem up and down the strip. The staff were very nice, l opted NOT to get room service during my stay... Something about people being tempted and having access to your "stuff" when you're not around... but that's just me...they always gave me towels & bedding when l asked for them. Overall, with a few hiccups, a pretty good stay Enjoy! read more

Well it was our first time in Myrtle Beach so we really had no clue where to start with our accommodations search.We ended up at Beach Colony as they had condos and were right on the beach and a reasonable price.To be honest this place has it's good and bad points.The good points is it's location- North Myrtle just a short drive to down town attractions.Another good thing is the amenities..on sight. restaurant,icecream parlor and several pools (inside and out),jacuzzi and lazy river.We were in unit 1112 which is a 2 bedroom condo which is clean and had recent updates .While checking out I heard a guest complain that they didn't have housekeeping all week.I found the opposite to be true.We rented a condo because we enjoy our privacy..we have in the past rented condos on other vacation destinations and have never had housekeeping.We were very surprised when everyday on this trip we got a knock on the door asking if we needed anything. Ok..now for the bad..people smoking on their balcany..there is signs clearly posted on the patio to not smoke but there doesn't seem to be any enforcement.Nothing worse then going out on the balcony to enjoy the ocean view with your morning coffee and constantly have your nose burn from the smoke. And last but not least.. the worst part of this place is the parking garage! This is an accident waiting to happen! There is only enough room for one car to get through at a time so if you approach another vehicle one of you has to back up also the ceilings are very low and if you have a large truck or SUV the only place to park is on the ground level of the garage.And there are very limited spaces.Better not leave and come back cuz you won't have a spot! read more

Understaffed & underwhelming. Don't expect anyone to answer the phone anytime soon. Each time I called I held for no less than 6 minutes. Second time I walked down to lobby expecting there to be lines waiting for the staff- found a bored staff member (asked: "don't you have someone on hold?" Her response: "oh I forgot again"). Breakfast is fine - but only one person to clean tables & bring drinks. One person watching only the lazy river, but not the other pools....so no one was there to monitor things like the children in nasty diapers in the pool. Great access to the beach (umbrellas & chairs are not part of resort - pay lifeguard $40 per day). Checking in & checking out: staff had to keep going behind a wall to apparently speak to the wizard of oz....& I still wasn't given breakfast cards paid for or mandatory wrist bands for the pools. BRING A CAR not an SUV or truck- You'll thank yourself - we had to park our truck in made up spaces because there was no room for us. Couch springs were so worn it was like sitting on the floor. Super cheap mattresses. Won't be back - sorry. read more

Took us almost 3 hours to get a room. I understand checkin is 4 but last year we got in the room around 2. This part was not major, however, when we showed back up at 4 NOBODYS room was available. Lobby full of people waiting on rooms. The first problem was when we checked in we were told that we would be put in one room for the first night and then wed have to move on Monday to another room. We asked why and they said the owner decided to come this week so we had to be shifted around. So instead of settling in and enjoying monday, we were on standby waiting to be moved. They did give us a $50 food credit but...... Next problem was when we went to pay the balance on the room. We always pay with credit card and then pay it off when we get back home. They informed us that a couple of weeks ago they started charging to use credit cards. So ANOTHER $20 on top of the outrageous fees already charged. So much for the food credit. Apparently something was going on and they didnt want to let anyone know. Sunday is usually always a huge checkin day so you'd think they would be more prepared. While waiting we talked with another couple that had been sent from a sister property because they couldn't stay there for some reason. Doing beach vacations for 20+ years I know it's not a 5 star experience but this was ridiculous. This is Sunday....I'll see how it goes between now and Friday.....hopefully it dont get any worse. Either way, we wont be staying here again. read more

If I could give this dump ZERO STARS I would. Everything is bad about this place. My girl and me are sick from the mold and dirty AC they have. Rooms have old furniture, dust everywhere, all dishes have old food on them. When they came to clean the room the last day, they don't take the top sheet to wash it. Gross place and to top it off customer service is ratcheted as hell read more

No...we will not be staying at Beach Colony again. I made reservations on June 13th for a family vacation beginning August 13th. When we arrived we were told that we could only stay one night in the 3 bedroom condo that I had reserved for 4 nights/5 days. We were going to have to move to another condo the next day. I was told that the owner of the condo (#1708) called and wanted to come down for the weekend. Excuse me? How can they do this when the condo had already been rented...and paid for? Owners should understand that when they give property for rent, that they are not entitled to come down on a whim and knock the vacationer out of the property. Customer Service advised they did not have any other 3 bedroom oceanfront rooms available and offered to split us up into 2 different condos. My family is 4 adults and two children under 12. I told them this was unacceptable, this was a family vacation. They offered to put us in another facility, but accommodations were not acceptable for our family vacation. We paid for an oceanfront condo, not a side view. And we like staying in the N. Myrtle Beach area, which is more family oriented. So, this meant that we could not unpack, buy our groceries, and just settle in and relax. We could not go out on the beach the next day, because we had to load up all our belongings and move to another condo when it became available and cleaned. Again, I told customer service that this was not acceptable. This is my question...why could the owner not be moved into the condo that was becoming available so the vacationer that has already paid, not be inconvenienced? The customer service representative just kept saying "we cannot do this". Why not? When a unit has been rented and paid for, the owner should take what is available if he wants to come down spur of the moment, during a peak season. When we kept telling customer service and then the manager that we would not do this that they had to find a different solution. The manager told us they would come in to gather our belongings and move us to the 2nd condo while we were out at the beach and pool. Several times that day, we had to go to the front desk to inquire about a timeline. About 2pm, we left the beach to go in to check on the status of the move again, as we had 2 children that we had to feed lunch and had no place to get that taken care of. We were advised that the move was taking place. We were finally moved into the 2nd condo around 3pm and could finally begin our family vacation. Check out time is 10am...why did it take so long to get the 2nd condo cleaned and us moved into? The amenities at the facility were adequate. Which is another reason we originally booked at Beach Colony, all the features that children would enjoy. However, the parking deck was a nightmare! Such a tight area to maneuver and traffic coming both ways. No...we will not be staying at Beach Colony again. read more

Clean spacious double suite. We stayed here for our last day of vacation and wished we had stayed longer. Great food as well. About 15 minutes from the airport and 5 minutes from the boardwalk and all shopping. read more

For a owner condo resort, this is one of the best we have stayed at in Myrtle Beach. we have stayed here multiple times. Nothing is perfect, but on the whole, the grounds were exceptionally clean and inviting. The rooms vary from ok to really good. Housekeeping seems to lack sometimes, but not horrible. Love the great views, the onsite restaurant and having a parking garage attached to the building. Most of the condos on the strand do NOT have an attached parking deck. The parking deck is *tight*, but if you are patient, it is fine and WAY better than parking across or down the street like 90% of all other resorts. I would give it more like 4.5, but ok with 5 compared to others in the area. read more

This is a cheap motel with high prices. But for the price you can get something way way much better Dirty rooms, dirty hallways, dirty restaurants, it looks like a big 45 dls motel in the middle of nowhere, managers never return calls, This place is terrible, and not cheap. I had to cancel the stay here. The parking lot is a nightmare. The Who manage the place is just very very irresponsible. And don't care about customer service. The hallway to your room makes you feel you are in the cheapest motel. read more

I made my reservation at the end of May for June 29th - July 6th. As of today, I have still not received my confirmation. I spoke with some one there on June 3rd and was told the "our confirmation system is down". She stated that she would email me a scanned photo of confirmation. Have not received. For 2 days I have called every phone line listed anywhere and no one answers. On 6/6/2019 I emailed a request for the same confirmation I was promised. No response to email. Today I sent another email after 4 hours of calling. I don't want them to call me, I want them to send my confirmation. And after reading the rest of the reviews, I want to know that they will give us a clean 2 bedroom 2 bath oceanfront condo that has been updated. Feeling very uneasy about this upcoming vacation destination. read more

Terrible experience. People up outside, very loud and rude. You won't get sleep here unless you go to bed at 5 AM. Lazy river and second pool closed all week. Smell of marijuana constantly. read more

Customer service is great and that is where the great ends. Parking garage is ridiculous and an unnecessary frustration. Vehicles over 6 foot don't fit and only one way in and out. Room was in disrepair. Appliances did not work. Dryer damaged clothing. Dishwasher didn't work. Microwave busted needed replaced. Light in kitchen had no cover. AC unit was in kitchen loud and ran constantly. Room was nasty dirty. Couch was so dirty it was black with filth. View from room was amazing. Horrible, horrible stay due to poor condition of room and lack of cleaning. All rooms are privately owned. Staying here is a gamble. read more

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This hotel was a dump. We paid in advance for 4 nights checked out after first. No refund given. The bed linens had sand in near bottom of bed which showed linens were not changed. The sofa bed when open had dead bugs in it. The room was not like any pictures on website. Everything outdated and rust on appliances. Cock roaches on balcony. Small dead bug in hallway as soon as we checked in. Bathroom exhaust fan blows into bedroom. We checked in late or we wouldn't even have stayed first night. Outside pools are great, inside terrible. Rooms terrible. If I could give no stars I would. Bathroom sink reminded you of school drink fountain, my kids thought it looked like a toilet bowl. After checking out first night we went to Marriott Residence Inn , beautiful saved our vacation. Lost our money at Beach Colony but we couldn't stay there any longer. read more

Stayed here April 2nd thru April 7th 2017 in room 716. This was the worst place me and my family have ever stayed. I paid for a room with an oceanview from the balcony. You could see the ocean if you were leaning over the balcony railing; looking thru the trees and the resort next door. When we arrived none of the TV's worked, the refrigerator had a bowl on the top shelf that was running over with water and it had run out into refrigerator and on to the floor. When we turned on the stove light the blub shoot out across the kitchen counter and the light fixture started sparking. We called the front desk for someone from maintenance and after two calls back to the front desk someone came. Next problem is the housekeeping. The room had a musty odor, there was enough dust on the headboard of the master bed to write your name, there was dust, dirt and sand piled in the corner of the door of closet where the washing machine was and the bathtub that appeared had been there a while. The glass on the sliding glass door still had hand/finger prints on them. We had to call the front desk two times and then actually go down to front desk on day three to get someone from housekeeping to come take out trash, clean and pick up dirty towels/wash clothes. We had to actually go to the front desk two times during stay to get clean towels and wash clothes. The chair on the balcony was broken and could not be sat in. The room itself is old, out dated and needs remodeling. The TV were the old box tv and the cabinets in kitchen and bathroom needs painting. The parking garage is the next; you have to use the same way in to come out. If you meet a car you have to back up so one of you can get in or out. There is very little lighting in the parking garage which makes concern for safety. The access to your room from the parking garage is terrible.The one plus for this resort is the front desk staff were very nice. When we checked out I voiced my concerns to the customer service member at the desk and all she said was "I will let someone know." Overall this place was terrible, not worth the amount spent to stay here and we will never stay here again. I hope they definitely make some upgrades and work on the issues with maintenance and housekeeping. read more

To say this place is a dump is an understatement. I should have done more research. The couch/sleeper sofa was disgusting from the cushions to the broken and soiled pull out bed. The blind separating the bedroom from the living room was soiled, our bed had broken springs, the parking garage was a nightmare to get in and out of. Knowing we had 4 people staying, they couldn't even manage to put enough bedding in the room to use on the sleeper sofa. My kids are covered in bug bites. People were smoking weed all around us. The rooms/suites are privately owned and rented out but you'd think management would hold them to higher standards on upkeep. Ghetto motel would best describe this place. Only decent thing about it is the grounds/pools/downstairs. Even the breakfast buffet is gross. Food prepped at about 5 am and kept in warmers all morning. Gross and never again! read more

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DO NOT STAY HERE!!! I'd give this place 0 stars if I could. The second we walked into the elevator we felt very unsettled. We walked through the nasty hallways that smelt of ROTTEN FRIED CHICKEN. My family and I got here and were promised a balcony and a seaside view. What did we get a view of? THE TRASH ROOM! The room had bugs crawling along the counters and the beds felt like cement bricks. The bathroom was crusty and so were the employees and patrons. We left immediately and tried to get our money back. They refunded us SOME of the money and kept $180 FOR NOTHING!!! DO NOT STAY HERE. ABSOLUTELY DEPLORABLE!!! read more

I was there from the September 4th thru-Oct 4th, the first night we check in was the worst after being on the road for 20 plus hrs to have to come here to a nasty room, the bed had dirt all in it when we pull back the to layer, the bathroom had trash on the floor and dead bottles, the bedroom furniture wasn't even put back to where it was supposed to be with a whole bunch of dirt behind it like they seept the dirt to one corner and left it. The fridge had a broken shelf, the living room coffee table the glass was just hanging off the table. It had a horrible smell. Then on the second day we were there the lady came and took all my towels but never gave them back so we had to go down stairs later that night and ask for them. I went downstairs to ask if we check out would we get our money back she said no but I can speak to a manager if I want the next day at 8:30 so I ask her what she I do cause I refuse to sleep in a nasty room after being on the road for 20 hrs, so she had a attitude never said sorry but ask if I wanted to move. So I ask before I say yeah can I see the room first. She said yes. So I got a room cause I was to tired to check out and just move to another hotel. read more

This resort was wonderful for my family vacation. We stayed at a privately owned room on the 7th floor. We did not have oceanfront balcony access, but that didn't matter...we were never in the room! The three pools were wonderful, staff friendly, and beach access beyond convenient! We will be back!!! read more

Ocean view means if you stick your head out of your balcony, you can see the ocean down a ways. Parking garage is one car at a time. Indoor pool was closed. Staff is slow...took 30 minutes to check in. read more

Not that this place needs another negative review but I need to vent. I just got home from my annual beach vacation. We were the unlucky folks who got to stay in room # 1404. Where do I start??? The cock roaches were unexpected. The room was filthy. Our feet would literally turn black after walking barefoot on the carpeting. There was crud on the floor behind our beds and crud and cob webs in all the air vents. The toilet made a weird screeching sound every time it was flushed. Try getting clean towels and wash clothes from house keeping ... we were told several times they were out of hand towels and wash cloths. Keep in mind our trip was in late September and early October. No towels? Really? Skip the breakfast buffet. -- Right before our trip we got a call from Beach Colony asking if we wanted to add their buffet breakfast to our stay. Sure, why not. Right??? Wrong! Breakfast was gross. Rubber eggs and food that sat on warmers for hours and hours. We ate breakfast once and ended up giving the rest of our breakfast vouchers away to some poor unsuspecting soul. The beds were horrible. Try sleeping on a bed with a plastic waterproof pad covered with nothing but a sheet and no blankets. Yeah, there was the gross bed spread that never gets washed but no covers on the bed. Yuck! The bath tub was interesting with mold hanging off the cracked soap dish. Everything just felt and looked dirty. I am embarrassed that I've recommended this place to friends and co-workers in the past. What kind of room you end up with is a total crap shoot. Room # 1404 totally sucked. And apparently so did room # 1504 because as I was checking out, the lady in front of me was complaining about how dirty her room was which was right above mine. We have stayed at the Beach Colony in the past and it was fine. Things have really gone down hill. The parking deck and elevators were always a nuisance but the rooms use to be nice enough. Not anymore. After 8 stays, this was our last. Cannot recommend. read more

I arrived Saturday June 5, and im gonna be leaving in 2 days on the 11th, but i figure i know enough to leave a review. I have mixed feelings so here we go. The first night was horrid. For anyone who doesnt know the way i hadnt known, the rooms here are privately owned and kept up by people apart from the hotel, and the BCR services the rooms and rents them out for part of the commission, or something of the sort. Room 312... RUN AWAY. the first night was horrid honestly, my bed had a huge HOLE in it. Not a lump, i mean a clear visible huge gaping hole right down the middle as if two 500 pound people were doing the nasty on it in the same spot for 5 years straight. The dishwasher was disgusting, pullout couch was worse than the bed. Complained to front desk and she sent this poor man up to check the bed thinking the siding had broken (even though on the phone I explained simply the mattress was lumpy) sorry he wasted his trip up, but he was friendly. Next day, woke up with back pain. Brandi at the front desk , thank the lord, was super nice. Let me and my family go and check out 4 other rooms we could be moved to. She was super nice really ! Ended up coming to 911. Beds were in normal condition, the tvs were nicer. Apparently comforters are only washed every few days... So id suggest asking to have them washed the way we did or you might end up using the same one from the last people... Ew Really enjoyed this room and the awesome beach view until yesterday. Saw a cockroach crawling over our kitchen counter, spider in the bathroom sink. Called to get towels and garbage taken out, took two days for someone to come and actually do it. So, i like the fact that theres a kitchen and a washing machine tvs etc but u dont get any detergent, and the service isnt the best. Once they do come to clean they do a great job, just takes a big nudge to get someone to do their job. It isnt everyone though, like i said Brandi was awfully sweet, and super helpful. She genuinely wanted to help the stay! The homeowners need to do a better job with the up keep of the rooms and resort needs to hold them to a higher standard.. Or charge less because for certain things i couldve gotten better service at a run down motel. On the other hand, the beach is RIGHT ON SITE. Right out the back doors and is beautiful. Just bring your own beach chair .. Or pay 35$ for one at the back... Ehhhh Id come stay here again, but would be VERY stern with my expectations of the room and staff read more

My family has been visiting Beach Colony Resort for over 5 years during the Thanksgiving Holiday. We enjoyed coming to this resort to relax for a few days during the holiday week. This year Beach Colony Resort DID NOT meet our expectations. Upon arrival on Thursday evening the bathroom in our condo had not been cleaned at all. The floors had not been vacuumed, the stove was dirty, there were no clean linens, and there were carpet stains all over the floors. Understanding that it was a holiday week we attempted to speak with management to get some resolution. The manager on duty was not accommodating and was very nonchalant about what we were experiencing. As I sat in the lobby I watched as family after family came to the front desk to discuss what they were experiencing. The lobby was a scene I had never seen before with so many people leaving the hotel even when they did not have any other accommodations but refusing to stay under the conditions they were experiencing. We have decided we will not stay at this resort again, but I hope that management will take a look at this review and make changes based on what many of us experienced this weekend. Our stay was not even worthy of the one star given. read more