The space for families is really nice. Breakfast is good a nice variety of hot foods, pancake…read moremachine, oatmeal, fruit, breads and cereal. Pre kids we thoroughly enjoyed staying in the mansion itself.

I went back-and-forth if I should write a review because I feel bad leaving a negative one. I just…read morefeel like my family was tricked. Scammed almost. You pay for the location and that is about it. The main lobby was super cute. We were very excited to stay here. But it took a turn when we were shown our room. The smell was so bad you could smell it a few feet outside of our door. We would wake up in the middle of the night because the smell woke us up. It smelled like mildew & mold so bad, on top of cigarettes and hospice. I went to call to ask for a new room and our phone didn't work. I moved the side bedroom table to see if it was plugged in and it was so dirty with bugs and lint balls. I didn't touch the phone again. I called from my cell phone to see about changing our room. She told me I could come the next day and take a look at other rooms that were available, but we were only there for one more night and we had plans with friends that day. The carpet is disgusting. The couch is so dirty. There were brown stains on the sheets of our bed. Every time the cleaning crew would come in, they would open every single window to the fullest to mask the smell. There's not a restaurant here so you have to go get your food and bring it in. There were dead bugs in the utensil drawers. So we used plastic utensils, and paper plates our whole trip. Our room looked nothing like the lobby. A motel 8 would've been better. Even the pool is sad. We were going to cancel our stay and book somewhere else, but we booked through Expedia and it's a nightmare trying to get a refund through them. Otherwise, we would've left after the first day. When leaving a manager pulled me aside and said he was going to comp one day resort fee for us because of the smell. He didn't have to do that, but it was nice of him. We will never be back unless they do a serious update. So sad because the location is killer!

Lovedddddd this little place. And I mean little, very tiny. Besides how small it is, i adored it…read morehere. Legit maybe 30 second walk to the water. Very close to all the action of mission beach. It had everything! Patio was very small & narrow but it was clean & gave me fresh air so no complaints. Parking is extremely convenient. You do pay to park I recommend doing that before arrival. You don't have to deal with anyone if you don't want as they txt you room info with entry code & parking instructions I would totally stay here again by myself If you don't like the person you're traveling with skip this one as space is very tight lol

Great location and decent price but probably would not stay here again or recommend it to others…read morebased on their thin walls and lack of a traditional front desk. It is basically an airbnb. Thin walls: you can hear every nearby room showering, flushing the toilet, etc. Also we had an upstairs room and at one point during our stay, the people below came upstairs to us to ask that we stop jumping. (For the record, no one in our room was jumping). Customer service/front desk: the hours are incorrect both online and on the recorded message. They say they are open from 9 am-5 pm daily. This is not true. They open at 10 am on weekends. We found this out the hard way after calling, texting and going to the front desk (between 9-9:30 am) on a Sunday after running out of toilet paper during our recent 4 day stay. Parking: they don't have sufficient parking but try to reserve parking ahead of time if you can. We got lucky with street parking but if you go during a busier time, that might not be the case.

Wonderful place to stay. Super clean and friendly staff. Walking distance from the beach and…read morerestaurants. No need for a car. We keep coming back.

We were at the hotel last week. It was VERY disappointing. Our room was less than average at…read morebest. There was a huge convention at the hotel. We were supposed to get a better room but there was nothing else available. The clocks at the side of the bed in the room didn't even work. They were broken.... Really? The beach water was polluted and there was no swimming. That would have been nice to know. The benches around the resort were soaking wet at 9:00 in the morning. I asked about wiping one down to sit in the beautiful weather but the attendant said he had no towel (in the valet hut) it wasn't his job. He was very busy on his phone!!!!! The food and cocktails were ridiculously priced. Twenty dollars for ice cream for two? Fourteen dollars for a draft beer? I realize it's the Del and things would be more than normal but everything was just average and didn't have the same charm the Del is known for. We will not be returning to the Del. My husband and I have been there many times but the old charm is fading fast. It's just another hotel.

when we started staying at crystal pier the rate for a 1-bedroom was just over $300 a night,…read more now it's over $500+ a night. they did away with your own bbq and put gas bbq's on the southside of the pier only. tuff shit if your cottage is by the office on northside. pier is in desperate repair including but not limited to painting, and new fixtures in the cottages. oh well goodby crystal pier. when you figure in gas, food, and motel cost your paying over $600 with everthing. nice while it lasted. try renting your cottages with nobody there !!!!

Crystal Pier is, without a doubt, my favorite vacation destination. I fell in love with it the very…read morefirst time I stayed there, and I've returned every year since. You simply can't beat the coastal cottage charm--it feels like a throwback to a simpler time. The moment I reach the gate at the pier, all my stress and worries melt away, and I'm instantly in my happy place. Crystal Pier has its own culture, its own unique space in the world. I truly appreciate everything about it--from the welcoming staff to the small, thoughtful touches in each room that others might overlook. Crystal Pier will always hold a special place in my heart.

Pacific terrace hotel is great hotel. I thought the hotel reception will destroy my first day. We…read morebooked our stay for 4days and during registration I was told parking and other charge is not included but we point out to the lady that this was discussed during booking that everything is included thus I don't like to pay any additional fee unless I order drinks or food in our stay. The issues was immediately rectified by the black guys supervisor so easy and fast, KODUS to this guy. Our room is facing the beach and pool it's so awesome ! My kids love the beach and the pool. The pool is somewhat in a small size but heated but not as I expect it's warm but warm but if you stay longer you don't feel the heat of the pool. The jacuzzi is always hot and great beside the pool 6-8 people can accommodate. The are around the pool looks very nice and well maintained. The beach is white but the seaweeds is abundant. You see a lot of surfers and beach goers. The Long Beach front is awesome to walk.

Our family of five stayed here at the beginning of August in the Coastal Living Suite with partial…read moreocean views. The room was gorgeous, had extremely comfortable beds, a large spacious bathroom and great views of the boardwalk and ocean from our room. The pool area was very nice though we didn't use it much because the area had so much to offer and we were always on the go! We took advantage of the free bike rentals and road down to Mission Beach which I highly recommend. Everyone at the front desk was so helpful with recommendations for activities and restaurants to check out in the area. I loved the ease of texting when we needed anything and have our requests fulfilled immediately. We enjoyed breakfast at the hotel one of the mornings and ate outside near the pool. The food was very good and all the staff were very attentive and friendly. This location allowed us to use Uber and avoid a car rental. There were plenty of restaurants and stores in the area go walk to. Rooms were very quiet and we had a good night's sleep each night. This hotel suited us perfectly and we would stay here again if we are in San Diego in the future!

Three cheers for Sandra and for the Del!…read more Service has gone downhill since Hilton acquired it. But we love this location so much we suck it up now and then to have a little staycation in this magical place. At check in time there was a huge line: the computers had broken! We left our luggage and got a snack at ENO Market. And luckily by the time we finished, the line had cleared and they had brought over extra folks to work reception. We were lucky to get Sandra who normally works at the more upscale Shore House on property. She was very apologetic about the line and also saw that we have stayed here at several times. My sweetie is Hilton Gold and they were initially going to upgrade us from our basic The Views room to a "Victorian room with a view". No thank you! Del veterans know that the historic hotel rooms are small and with no privacy, because of the courtyard. So Sandra looked again and managed to get us a beautiful upgrade to the ocean view room in The Views, which was amazing. And when we woke up, we had a note under the door saying we also had complimentary buffet breakfast at the veranda because we have an American Express Hilton card... and we also got $100 off our meal the night before at Serea! So in short an amazing stay that was an incredible value for the Del. Sometimes we stay somewhere else "cheaper" in Coronado and then come out and hang here. But this was a super deal. The credit card is absolutely worth getting if you like the Del! (last pro tip: service at the hotel can be spotty and the food very expensive if you don't have a credit. ENO market and pizzeria is the best value on property. But if you get Brett as your server at Serea, and sit outside, you are still sure to have a magical time!)

First, the good: The property has been nicely upgraded since I last stayed here in 1978…read more Now the rest. We checked in at 5pm. Thankfully the line was not long but the process takes a while so you can still wait 10 minutes even if you are first in line. The clerk was very nice but I could sense she was going to shaft us and sure enough we ended up in a tiny room that was down a long corridor with a view of nothing but rooftops. Probably one of the worst rooms in the hotel and maybe used to house the maids but now sold as a regular room to maximize revenue. So naturally we marched back to the front desk and thankfully found another clerk who could not have been more wonderful. Shocker, she was unable to find anything else that night (800 rooms, 5pm checkin, nada) but was able to convince the manager to let us upgrade the following day to a higher category room for $75/night (regularly $225). Of course this means packing up after one night and checking into a new room but we decided to do it because the first room was so mediocre. The next morning we stopped at the front desk at noon and were surprised and delighted to find the new room ready. It was like night and day - about 2x-3x larger with an elevated sitting area, a couch, and a sea view even though it was not ocean front. Well worth the upgrade fee though kind of sad that you have to pay extra just to get yourself removed from the worst ROH. Not that everything was perfect - the following morning we were awakened to children running wild in the room above ours (apparently a special turret room or something) - it was so bad that I had to knock on the door and was greeted by a displeased parent who apologized and said they were checking out. Bueno. Don't come to this hotel enjoy the water. The ocean is polluted by sewage from TJ and not recommended for bathing. The next day we arrived at the pool only to find it was closed for the day after a child had exploding diarrhea. So much for that. Someone asked management if they could use the special spa pool reserved for mucky mucks but was told that was off limits. On the plus side beach drink service was excellent, but $8 for a diet coke plus a mandatory service charge seems excessive. Similarly I think it was $25 for a cookie and a couple of soft drinks at the lobby snack shop. I was tempted to buy a yogurt parfait but I could not justify it as the cups were only half filled. It is one thing to gouge customers, quite another to cheapen the product. For those who want to save $$ there is a chipotle across the street from the property where you can get large soft drinks (and return for free refills, as the cashier explained) for $3. If you plan to spend all your time at the resort, save yourself the parking gouge by taking a $31 rideshare to/ from the airport. Overall I can say that the staff was very nice, the bar area is fun and the food served at the hotel restaurants is excellent. However I do not plan to return as there are so many properties in San Diego that have nicer rooms, nicer pools and nicer beaches for a fraction of the price.

My husband and I came to San Diego for a quick getaway and saw this hotel on Priceline. I googled…read morethis hotel and saw there was a better deal online so we booked it through their website. We checked in and the lady at the front desk was super friendly and helpful. However, our room was a lot smaller than I had expected. If cars are passing by, you'll hear it from the room, which made it hard for me to sleep. Also, there was a lady saying that her laptop was stolen and called the police. On the upside, it is pretty convenient to walk to downtown La Jolla and is very close to the ocean. Parking is also easy! Overall, I would probably pick somewhere quieter if we were returning to La Jolla, but other than that, not a bad price for what you're getting!

The Shoal hotel is a motel in La Jolla. It is within a long walking block to the beach but a lovely…read morewalk at that. We very much enjoyed our stay. The amenities are sparse as it is literally a park and sleep spot with air conditioning. There is a pool and a Jacuzzi, but they are just a step above a Motel 6. My boyfriend and I went on an escape weekend and thought the rooms were clean and the air conditioning unit was amazing so we were very happy with that. The bed was comfortable and the linens were appropriate and above appropriate for the price at the area. One of the cool things is, we were the hotels guest of the day and receive free parking for our stay as as well as as one hour free bike rentals The Shoal is within walking and bicycling distance to many of the La Jolla Village attractions and we enjoyed using the bicycles to go to the Museum of Contemporary ArtSan Diego - which was excellent - plus lunch at La Correinte and local vibe drinks at The Shack in the way back. Overall, we had a very enjoyable stay at a very reasonable price for the area and will consider this space again again, although we would've liked to go on the hot tub, but thought it was kind of gross.

THE GOOD... The room faced the marina. It was beautiful,…read morepeaceful, and so relaxing! Paying the extra $20 was worth the view and pleasant energy from being so close to the water. Totally loved this about the room! The staff was also very welcoming and helpful. Check-in was fast. Check-out was done online from my phone, and I was able to leave the key cards inside the room. THE SEMI-BAD... This must be an older hotel because I could hear someone snoring in the room next door. The walls are thin! Even with my sleep sounds app on, basically next to my ear, I could still hear the snoring. It was so hard to sleep. THE STRANGE, HAHA... Okay, I'm pretty sure the room was haunted! It must've been 1am or later. The blanket tugged upwards... two times, quite hard. I was wide awake. I know what I felt, and no one can change my mind. Prior to this, I kept hearing a random tap inside my room, here and there. Not a lot, but enough to notice. It might've been just normal building sounds, but who knows!

I stayed here for my birthday this past March. Immediately after I booked, I started getting texts…read moresaying that to make my experience better, I could pay an additional $75 for an earlier check in or late checkout. That was my first red flag. Many hotels will let you check in before 4:00 if the room is ready, which it usually is. I arrived at 2:30, and they let me know the room wasn't ready and that I had to check in at 4:00. I assumed that was because I didn't pay the extra $75. I came back at 3:56, and they told me again the room wasn't ready and wouldn't be until exactly 4:00. I returned at 4:01, and the front desk lady said, "Phew, I'm glad it's finally ready." She handed me the keys and a map but didn't give me any information about the hotel, parking, elevator location, or anything else. I had to ask for additional details. Since it was my first time staying there, I was hoping for better customer service or at least a rundown of the amenities. The room was nice, so I'm giving it a 3. I couldn't find bedding for the couch bed in the usual place, the closet, so I called the front desk to ask for it. The guy said, "I guess we can bring up an additional set." I replied that I didn't see any in the closet, and he responded, "It's on the couch bed. When you open it, it's pre made." He came off as annoyed that I was even calling about it. Overall, the staff didn't make me feel welcomed, but the rooms were nice. The parking isn't horrible but not the most convenient. Next time, I'll go with the place that never fails me next door, Humphreys Half Moon Inn.