They don't even deserve 1 star. We booked this room very last minute due to being tired and not…read morewanting to drive home. So we stopped here. As soon as we stepped into room 230 all the cockaroachs decided to come out. We IMMEDIATELY left. We have not been able to reach anyone at this facility about the problem. This was so gross. I've never seen cockaroaches so big in my life.

We just got here and needed some ice because my husband fell earlier today. Not only was the ice…read moremachine out of order but ALL the fending machines were as well. And the pool and hot tub were also out of order. And attached, is a picture of how the laid the flooring in our room. Unfortunately, this will be our last time at a Best Western. I had asked for a handicap accessible room and didn't realize until the morning that the shower didn't have any grab bars. In addition the knob to pull out for the shower was very stiff and took everything I had to pull out. Finally the shower didn't drain properly and you're left standing in higher than ankle height water by the end of your shower.

Booked 2 Night for my cousin to stay over from San Jose…read more Since they want a RBNB but i think this a better option They have a small kitchen in the room very convenient Service is good Room is very cozy and just enough everything you need in the room for a mini vacation

I always stay at home2 suites but this location is the worst place…read more 1) mattress are so terrible I woke with crazy back pain. 2) pillows are so soft and bad quality 3) toilet doesn't flush correctly 4) breakfast area is disgusting & running out food quickly 5) check-out lady was unfriendly . The only good thing was when i checked in the guy was nice. Never comeback again to this location.

What I can consistently say about every Hyatt we've stayed at is that the staff are, hands down,…read moretop-notch! Our recent stay at the Hyatt in Garden Grove/Anaheim was no exception--we had an incredible time. In particular, Turner went above and beyond for our family. He was incredibly kind, welcoming, and genuinely helpful. His wonderful personality and the way he took the time to make sure our family was taken care of really stood out to us. It's people like Turner who turn a great hotel stay into a memorable experience. We truly enjoyed our time there and can't say enough wonderful things about the hospitality we received. Thank you, Turner, and the entire Hyatt team, for making our family's stay so special!

We enjoyed our stay at the Hyatt Regency Anaheim. The rooms are a bit outdated and could use a…read morebetter deep cleaning, as ours felt a little dusty. That said, the hotel is very convenient and a great option for families traveling with pets. The bunk beds were perfect for our full-size teenagers, and the suite was much more spacious than most hotel rooms we've stayed in. There was plenty of self-parking, check-out was quick and easy, and we appreciated that there were no surprise or hidden fees.

The front desk and manager were very nice. The room was large and clean. Price was reasonable.read more

Shady Staff that are clueless and lie. Had a last min family emergency (we were supposed to be…read moreheaded to Disneyland and staying here) and I called at 11:30am the day before we were to come in (at 8pm) and asked to cancel or modify to new dates and when I needed to do that by, they said 3pm. I cancelled my Disney tickets/refunded and I received conf of the call to modify my reservation at the Ramada. I called back by 3 because the email was very vague "modify" and no new dates were on the email. I was then told I couldn't cancel through them it had to be through booking.com, I told them I didn't use booking.com I booked on their website. Clueless staff came back with "oh well you used Wyndham rewards and some points so you'll have to call Wyndham rewards to cancel or modify." I did this, but was told by Wyndham rewards line that the department I needed to do this with was already closed for the day (east coast time) they closed at 5pm. I'm in AZ and they're 3 hrs ahead of me. Was told to call back at 7am today and all would be handled. I did this and was provided a cancellation conf email and I modified my reservation to 10/10-10/12/26, moved my points, received conf of modified reservation. 20 mins later I get charged $130 by Ramada. I called and explained everything yet again and the staff with maybe one good brain cell tells me they don't accept wyndhams cancellations or modifications and I've been charged a no show fee. Unreal. Crooks. I asked to speak to a manager, one isn't in till Tuesday, 2 days from now. I'll report to my bank and send all proof but I've waisted hours of frustration and money on this nonsense. Avoid! I just cancelled my October stay and I'll book somewhere else. Shame on you! Taking money from a mom just trying to take my kids to Disneyland for the first time. Updating with hotel response: included screen shot of unprofessional lying Ramada response. They're delusional, this manager and Staff are pathetic and rude.

Such an amazing stay. This is our second time staying in this property and I can't say enough great…read morethings. The room was so clean. The staff is friendly and helpful. And with free parking and complimentary breakfast every morning you can't beat it. I'd definitely stay here again if I ever was in the area.

My family and I have stayed here a handful of times and every time, we leave feeling great. The…read morerates are reasonable. A few of the main reasons we choose this hotel aside from the fair pricing is 1) proximity to everything (it is less than a 20 mins drive to Knott's Berry as well as Disneyland and we love the restaurants nearby); 2) free parking; 3) cleanliness; 4) the free breakfast (we absolutely love that they offer Asian porridge on Saturdays!). I don't have any complaints about this hotel whatsoever. Even the staff are truly amazing!

Great location. Only a brisk 10 minute walk from their parking lot to the first security check-in…read morefor the Parks. Super friendly staff. Ada at the front desk is the best. Made our first stay memorable. We're saying goodbye to the California Grand and saying hello to Candy Cane Inn. With our Magic Key, you get a rate discount. Rooms - upgraded and clean. I particularly noticed something from their staff and it's not a small item. When walking the hall and just glancing into a room being cleaned, they do not put the beddings on the floor like 99% of other hotels. If this is a detail they enforce, as a guest you can feel at home when you finally crash for the evening after a full day in the park. Grounds - wow! They were non-stop cleaning, pruning, watering. This is the Disney experience you hear about. Complimentary Breakfast - from 6:30am-9:30am. But I saw people coming in at 9:40 and the staff didn't turn them away. Yeah, I'm looking at you Hyatt House. And the variety of foods is great. The fruit actually looks like it was freshly cut and not from a bag. They had papaya and mounds of blueberries when I was there, among the classics like strawberries, cantaloupe, and watermelon. Instead of a spoon to serve yogurt, they had flavored Oikos in their individual sealed containers so there ain't sticky fingers double-dipping! Lobby - they have fresh water with watermelon slices. Super refreshing because it was 90 degrees during our entire stay. Bottom line. Such a clean and friendly environment. Top notch!

My family has been staying here since I was about 2 years old and now that I am 26 years old I am…read moretoo spoiled to stay anywhere for my Disney trips! First off the location is great for the parks, it's a doable walk when your feet are still fresh but if you're too tired they have their cute little trolley that drops you off and picks you up from the parks once an hour. It's a very quiet hotel, i've never had any noise issues staying there. The rooms are always clean and the beds are super comfy. Another plus is the A/C's always work great and since they renovated they're in the ceiling so it cools a lot more evenly. They've got a pool and hot tub plus a small wading pool for the little tykes! They've really stepped up their continental breakfast as well. Lots of choices and great things to grab for snacks later inside the park. The staff is always phenomenal and friendly. From front desk, to maids, to groundskeepers and security guards everyone smiles and greets you when walking by. We like a specific area of the hotel and they almost always honor that and are very personable. The price is pretty comparable to other ones in the surrounding area when you factor in parking fees for them. My family is usually willing to pay a little extra for that Candy Cane Inn charm. More affordable than any Disney branded hotel but still that great Disney level customer service.

The location was great if you're visiting Little Saigon, the rooms were basic, but the service was…read moredog shit. The owner/manager or whatever (tiny Asian lady always in her fake Chanel outfit) was a complete bitch. I've asked to switch rooms bc there was no hot water and the lights barely worked and I wasn't allowed to at all and when my niece came looking for me with her dog she tried to call the cops on her even though she wasn't staying there at all and had walked there from the neighborhood next to it simply because she had her dog with her. Wouldn't recommend this place at all and there's better places to be staying at if you're wanting to visit Little Saigon.

Hello Management! The genuine customer who has booked a room…read moreat Little Saigon Inn Motel. We were coming here three times and this was our last time won't be coming back. The female staff at the front desk was never courteous and often stared at us. The microwave at the front office was very old, unclean, and it is needed to be thrown away. There was no extra electrical outlet by the bed for people using an inhaler machine. The entire room needs to be remodeled. New carpet mats New floor New tile New paint A new phone that is working to dial up to the front desk The front desk manager is needed to train for customer service skills, she was really rude. I'm not recommended to anyone else

I read a lot of reviews that it was a nice place. It was ok. Of course no smoking signs but room…read moresmelled like it (not heavy) but leaving the ac on helps a little. Liked the hardwood floors. Bed was ok comfy. Pillows were small size. Room is aged. Walls had marks on them. Even in the bathroom. Free breakfast which was bland. Customer service was good.

The photos on Goggle show a much nicer place. My room did not look those photos. Overall, the…read moreplace wasn't bad. Room cleaning every other day. In a good neighborhood and close to the freeway. The breakfast has enough options. The hot water takes TIME to get going. One morning I showered in cold water (in January).

So they tried to give us a one bed when we paid for a two queen room. ( We had proof and our…read morereservations had pictures of the room we reserved so there's no way there would be a mix up.) They said they were fully booked and this was it and that this is the room we had on or reservations on their system. (Yeah right. They still tried to charge us for the larger room btw.) We had to be somewhere asap so we left, came back and tried to talk to the man at the front desk again... Same song and dance. We were about to give up when we noticed the broken bed as soon as we sat on it. Then we looked underneath and saw the dried blood stains. . . . Yeah, we got out of there the very next minute. Because of the B's this place put us through we couldn't get another room that night and had to head home. 0/5 Stars stay away!

I stayed here for one night probably about 3 weeks ago with a friend and we saw that it had great…read morereviews. We couldn't book an air bnb or another place since a lot of places were full. We thought this place would be awesome since it had good reviews. It was a late night and we didn't want to drive for the night because we were super tired. Came there and the guy at check in was super nice. Woke up in the middle of the night itching and it felt like I was getting bitten by something. I woke up to a few welts on my legs to find that I had been bitten by bed bugs. We ended up leaving in the middle of the night not even checking out. Couldn't another place so slept in the car in a nicer neighborhood. Thankfully I didn't go home with anything from there. Didn't ask for a refund or anything because it wasn't worth doing. Just wanted to leave. This review has been in my drafts for awhile. So it could be different now and hopefully this issue has been resolved. Would I stay here again? I don't think so. Definitely use caution and check your room prior to staying!

If you're looking to splurge a little and want that luxury, resort-style experience, The Westin…read moreAnaheim is absolutely worth it. From the moment you pull into the driveway, you know you're somewhere special. I chose valet parking, which is about $60 a night. They also offer self-parking at a lower rate if you'd rather save a little money. As soon as you walk through the doors, you're greeted with the most amazing signature scent. It honestly reminds me of walking into an upscale Las Vegas resort. The lobby is elegant, there's a beautiful bar, a well-equipped fitness center, and a gorgeous pool area. We spent some time at the heated pool and jacuzzi, and it was the perfect way to unwind after a long day. The jacuzzi even has water features flowing into it, making it feel like a true luxury resort. The rooms are just as impressive. They're modern, elegant, and incredibly comfortable. The carpet was so soft, the bathroom was beautiful, and the entire room felt clean, relaxing, and upscale. Now, here's the decision I had to make. I could have booked a theme park view room where you can see Disney California Adventure and the fireworks from your balcony. But instead, I chose a resort-view room because I really wanted to experience the hotel's rooftop restaurant, Rise. And I'm so glad I did. When we checked in, they were able to get us a reservation for 8:30 p.m. The restaurant is reservation-only, so I definitely recommend planning ahead if you can. We arrived just before sunset, and the views were absolutely breathtaking. The rooftop has glass panels all around, so you have an unobstructed view of Disneyland and Disney California Adventure while you're enjoying dinner. Then, at 9:30, the fireworks started. Watching the sunset fade into the Disney fireworks while enjoying dinner on the rooftop was honestly one of the most magical experiences of the trip. It was worth every penny. So if you're celebrating something special, planning a romantic getaway, or just want to treat yourself to a luxury Disneyland experience, The Westin Anaheim is an incredible choice. It's definitely a splurge--but if you're looking to feel a little bougie, relax in luxury, and create an unforgettable Disney memory, you won't regret staying here.

Love this hotel! So…read moreI've stayed here before this visit. When I arrived, I went up to the concierge lounge for a snack. When I arrived, the concierge remember me (and my son) from our visit last year. That impressed me! The room was comfortable as always. It was also large and comfortable. This hotel has one of the best fitness centers that I've ever had at a hotel. Only a few very high-end hotels have ever come close. The property is also in close proximity to tons of attractions for the kiddos. Love the property and the staff are awesome. Will definitely be back again!