I don't even know where to start. We came here on a family vacation and we all fell in love! We got…read more2 connecting suites and they both had beach views from the balcony. The staff were super friendly and helpful. They do have complementary dog beds that are huge and comfortable, they also have pack N plays for your little ones and also offer microwaves upon request. They have 2 pools, one with the slides and a beach entry pool. The other with a regular pool and different activities for the whole family to play with (ping pong table, giant chess, giant connect four) we only went to the one with the slide and our kids (ages 2- 10) loved it! We went closer to sundown but the water was warm so it felt nice. They have staff at almost all entrances checking for your wrist band to make sure you're staying there. There's access to the beach from both pools. It's a short walk to the crosswalk and you're there! They also have complementary wagons, beach chairs and you can take the towels with you and just return them when you get back! Makes it so easy to go! They do have a bar at the pool with the slides, we loved everything we got. My pool wrist band ended up getting too tight so I went to the front desk and they cut it off for me and gave me a new one. Again they were super friendly about that and even asked if we needed more water or anything. The cleanliness of the resort was top tier. It was walking distance from restaurants and the pier so we all had a lovely overall experience. Will definitely be back!

Listen here Americans, this is a hard review to make…read more Standard king room, the bed is hard as a rock, the pillows are so soft your head lays on the hard bed. The only reason I will never recommend this place is how bad the mattress and pillows are. Myself, my female partner are sore at the hips from this bed. As side sleepers, it is the hardest mattress I've experienced in some time, probably the same as a motel 6. The mattress is seriously as hard as the floor, the pillows are worthless. The nights I stayed, I used a couch cushion as a pillow because the ones they give you are worthless. I balled up 2 pillows and it still didn't support my head. The bed is like sleeping on a floor. My hips are hurting today from the poor mattress... the pullout bed has a metal bar that runs through it. So if you think that's a better idea you're wrong. I stayed 2 nights, standard king room, 10th floor. And I and partner barely slept because of discomfort. Not to mention the doors slam. So any time someone leaves the room in the hallway, you can hear it or watch your walls. Be prepared for loud slamming noises all night and early in the morning as people come and go. Oh, and we ordered 2 orders of chicken strips and French fries at 9:45pm. The room service arrived at 10:30 and they brought one order. I asked where the second order was. The room service guy say "you must have made a mistake and ordered only one" I showed him the receipt, two orders, 12$ each...he only brought one and only charged for one... he then said "well you're the last order of the night, I can make more if you want?" I said "no, it took you 45 minutes to bring this one, and you only brought half of what we asked" I can't wait until 1am for chicken strips and French fries. overall great location, 90% of the employees are great. The mattress is the sole reason I cannot tell my family members to stay here I see lots of posts about the pool experience so I will address. The pool with the slide is heated. The pool that was told is adults only was much colder, and... to no surprise is filled with kids and families too. We did both pools. So my wife wanted time away from our kids and went to the small adult pool first, and it was filled with unsupervised kids snorkeling (no lifeguard) and drunk adults celebrating a wedding. We chatted with the adults and they were drunk and laughed with us that "this is suppose to be the adults pool" and the women felt uncomfortable in revealing thong type bathing suits, drinking alcohol, around kids. The kids pool with the slide is also ridiculous because people show up early. Lay out towels and hog all the chairs. So when we went down, every chair was taken but like 25 people were in the pool. We found one chair, ONE CHAIR, that was not covered with a blue towel, for us to take turns sitting in. Keep in mind, there were more chairs than people in the pool. No one policed this area and allowed other guests to lay out there stuff, hog and steal all the chairs, more than they needed. A standard couple like us was left out and treated like trash because of the hotel not doing their job. One guy will lay out 10 towels across all the chairs and they won't even use them. So go to the adult pool? Yeah it's filled with kids too. Cannot recommend this place as much potential it has because the mattress and pillows are that bad. I can handle the small stuff like screwing up a room service or jerks taking more chairs than they need. I cannot get over the bed and the lasting discomfort it has given me and my wife. The best thing I can compare this sleep situation to, is remember being a kid, having a sleep over at a friends house? And you sleep on the floor with a crappy sheet and pillow? Yea, it's like that. Honestly, if I was 15 years old and played at the beach all day it's fine. But I'm an adult and not at a sleepover on the floor of my friends house... and paid over 1000$ FOOD: Is another question asked and posted about. Room service, the pool bar, the beach bar the hotel restaurant is all the same menus, (except Henry's which serves straight appetizers). So hopefully you like Cabo Wabo The secret play is order food delivered to your room from a 3rd party. You will get better quality, for less money. And then you tip that driver extra for coming to your room. Cabo wabo is average, expensive. Just 3rd party delivery the food. They will meet you at the valet and hand it off. Lots of guests do this all the time. We learned about it on the second day, so many people are just out there waiting for food delivery

I can not say enough great things about this hotel and staff. We came here to brighten up our trip…read moreafter our rental van got broken into in Anaheim and all our stuff was stolen. They had smores night by the firepit and the room was amazing. It had a king size bed and a pull out bed and a whirlpool tub, which we needed to relax. The hotel location is right in the middle of all the shops, restaurants and bars and right across from the beach. They have so many amenities from bikes and even chairs, umbrellas, towels and boogie boards for the beach.

I have somewhat mixed feelings about our one night stay here. The location itself is amazing,…read moredirectly across from Huntington Beach pier and literally across the street from beach access. There's tons of shopping and restaurants in the area within walking distance. I have 2 pitbulls over 70 pounds and it was a struggle to find accommodations that would accept them. Not only did Kimpton welcome our bullies, but at no additional cost! That alone was worth our stay. However, I do wish they had more pet accommodations, such as a potty area and built in crates in pet friendly rooms with bowls. They did provide dog beds upon request but the housekeeper delivered them arms fully extended barely grasping them with 2 fingers. Made me really uneasy to accept them if she didn't want to touch them herself. On top of that, one of my dogs developed kennel cough the day we checked out. And of course my other pet caught it a week after, then brought it home to share with my 3rd older dog. :( we did take them to Huntington Dog Beach so I can't say for certain that it was from the hotel, but I just have that feeling. Either way, proximity to the dog beach was excellent and my dogs had such a blast. We only encountered a few small pups yapping, other dogs seemed well behaved. Valet even gave my boys some treats and toys when we left :) I would definitely recommend this hotel for pet lovers. It seems they have some poor reviews from non fur patrons so I kind of wish they'd just completely lean into the pet accommodation... Either way, we felt very welcome here and would gladly stay again.

Unfortunately, my experience at this hotel was far below what I expected…read more The problems started as soon as we arrived. We were given a room with an unmade, dirty bed, as if it had never been cleaned after the previous guest. They immediately moved us to another room, but it was a terrible first impression. On top of that, the overall cleanliness left a lot to be desired, the carpet looked visibly dirty, and there was hair in the shower. The worst part of our stay happened at the pool area. We asked if they could open the bar windows so we could watch a World Cup match. The waitress who helped us was incredibly kind. Once she realized we only wanted to use a TV for the duration of the game, she offered us a cabana, and we agreed to pay $100 for it. She was friendly and welcoming throughout the entire interaction. Halfway through the match, however, Anna, the restaurant manager, approached us accompanied by another staff member and demanded that we leave the cabana immediately because, according to her, it had been reserved. What made the situation even more confusing was that 3 out of the 5 cabanas were sitting empty at that moment. The issue wasn't just the lack of communication between the staff, it was the way Anna handled the situation. She was rude, confrontational, and unprofessional, making us feel as though we had done something wrong when we had simply accepted an offer made by a member of her own team. She even threatened to call security when we tried to explain what had happened. Eventually, the hotel manager stepped in, listened to both sides, and allowed us to remain in the cabana at no additional charge. I appreciate that he resolved the situation, but by then the damage had already been done. As soon as the match ended, the only thing I wanted to do was leave. What should have been a relaxing afternoon had been completely ruined. It's unfortunate that the attitude of one person was enough to ruin what had otherwise been a pleasant experience. Between being given a room that wasn't properly prepared, the poor cleanliness, and the unprofessional treatment we received, it's very difficult for me to recommend this hotel.

This was our second stay at Pasea Hotel & Spa, and I can honestly say this place continues to…read moreexceed our expectations. From the moment you arrive, you can tell customer service is a top priority. Every staff member we encountered was friendly, welcoming, and genuinely seemed happy to be there. A special shout-out to Clay at the front desk! This is the second time he's checked my family and me in, and he is absolutely one of the reasons we keep coming back. He always has the biggest smile, a positive attitude, and goes above and beyond to make us feel welcome. He truly makes you feel like a valued guest instead of just another reservation. Hospitality like his is hard to find these days, and it deserves to be recognized. Yes, we jokingly spent a couple thousand dollars on a one-night stay , but honestly, it was worth every penny because of the experience. The beautiful property, the incredible service, and the way the staff treats you make it feel like a true luxury getaway. Thank you, Clay, and thank you to the entire Pasea team for another amazing stay. We can't wait to come back again!

This motel is absolutely everything you'd envision for a surf beach inn. We stayed in Room 7, which…read morehad a cozy king bed and all the walls were painted with waves and the ocean. We only stayed one night, but it was perfectly quaint and the service was excellent. Can't beat the incredible views and easy access to the beach!

I would stay here again. The location is perfect. You can walk to Main street and the beach. Very…read moresmall, independently owned. As others mentioned the air conditioner was a little loud. But I saw that as a bonus because it drowned out the noise from PCH.

From the moment we walked in to register we were greeted by a warm and professional Bachir who was…read moreat the front desk. He helped us get settled into a very nice comfortable room. The rooms are clean, the beds and pillows are comfy. Also Nick and Esme who were at the front desk the next morning were very gracious and professional. There's a lovely beach downstairs which they provide chairs and an umbrella for one's comfort. I will definitely stay at Capri Laguna again and would recommend to anyone coming to this area.

We stayed here for a few days recently celebrating our anniversary. 5 stars mainly for the service…read moreand hospitality of Bachir and Esmeralda. They are so kind and made sure our stay was a pleasant one. The hotel itself is right on the sand. There's beautiful views all throughout the hotel and from the rooms. The location is perfect and close walking distance from many great dining spots. You want to walk whenever possible because parking is a bit stressful and walking allows you to enjoy all that Laguna Beach has to offer. One of my favorite things about the room was being able to open the windows and sliding door to the beautiful ocean breeze. It's the best! (We couldn't do that for a portion of our stay because a couple of the neighbors continued to smoke. Not the hotel's fault because it is non-smoking but we were bummed that we kept smelling it in our room.) The room was nice, quaint and clean in general. For the price per night, I would say it might be due for some up keep just from normal wear and tear, such as new pillows and things like that. It wasn't super fancy or anything but the location of it offered beautiful views! The hotel and staff are lovely overall. We would genuinely stay here again.

My family and I have stayed here a handful of times and every time, we leave feeling great. The…read morerates are reasonable. A few of the main reasons we choose this hotel aside from the fair pricing is 1) proximity to everything (it is less than a 20 mins drive to Knott's Berry as well as Disneyland and we love the restaurants nearby); 2) free parking; 3) cleanliness; 4) the free breakfast (we absolutely love that they offer Asian porridge on Saturdays!). I don't have any complaints about this hotel whatsoever. Even the staff are truly amazing!

Worth what you pay for. Modest, clean, friendly service. I would definitely recommend staying here…read more Its nothing fancy. But clean, well maintained and the staff was kind & helpful.

Had a quick one night stay as we were hanging around the area and had some hotel credit to redeem…read morefrom Chase. Check in @ 4pm and check out @12pm Parking Fee: $15 with in/out privileges Complimentary breakfast @ 7-9:30/10am? (Chase Travel Portal mentioned it began @ 6:30am) This hotel has 4 stories and an open parking lot that wraps around the building. There's no pool, but you will find a bar inside, a couple lounge areas with TV, a small 24 hour fitness center with water machine, and an outdoor terrace with seating and a few games. Upon arrival, the hotel was very clean and quiet. The front desk staff greeted me and was extremely friendly and fast to service. The elevator was a bit older and slow to operate. I booked a king suite and was able to request a higher level and far from the elevator to avoid constant noise. The rooms were about 360ish sqft and have an interesting, but functional layout. You'll find that it's pretty spacious with a long couch and ottoman, partition desk that separates the "bedroom" from the living area, a spacious and open bathroom that has a frosted glass and wooden sliding door (no lock). There is a TV off to the side of the living room and bedroom but it does pull out and move side to side to accommodate for whichever side of the room you are on. There are blacked out curtains and the AC worked amazing! There's a mini fridge and microwave as well. The bed was super clean and comfortable! The bathroom is stocked with plenty of towels, a makeup remover wipe, two bars of soap for the sink, and the shower comes equipped with shampoo, conditioner, and body wash bottles mounted on the wall. I enjoyed the walkability of the location! You have everything within a 20 min walking distance or a short 1-5 min drive. Important to note: you must place your room key inside a slot adjacent to the door to power the room.

Stayed over the weekend and overall had a great experience. The hotel itself had a nice atmosphere…read moreand the staff were friendly throughout our stay. On Sunday night, the elevator broke down and we had to use the stairs. Staff informed us that a repair was being arranged and that it had been placed as an emergency order. Unfortunately, by the next day it still hadn't been fixed. Our room was clean with fresh sheets and was very comfortable. The complimentary breakfast was also good. Aside from the elevator issue not being resolved during our stay, everything else was great and we would still consider coming back.

Solid 4 stars from me & would stay again!…read more In the area due to an emergency, got a last minute room and the lady at the front desk was willing to negotiate a weekly rate lower than what's online & was very kind. This is not a fancy, 5 star hotel by any means - but it is a safe, smaller place right on Beach that's well maintained and lit, always a parking spot, decent breakfast every morning and free coffee always available in the lobby. Price includes parking and breakfast. I felt very safe as a solo female traveler - mostly families and surfers, never loud at night even weekend evenings. Could the room be a bit cleaner? Sure. It's not a spotless modern Hilton, but it's also not hundreds of dollars per night. Small pool, hot tub & patio were very nice! The fridge is decent sized and works really well. Tip - for a quieter stay, ask to be in a room on the 2nd floor further down, you won't hear the Beach Ave traffic from that end!

Stayed there Saturday the18th, we got there not too late around 8:30 PM and literally passed out…read morewhen we woke up in the morning to take showers there was hair all over the wall so disgusting. Didn't really have time to discuss at front counter as we were running a little behind to make it to church on time but thought it should be known.