This was our first time trying Potbelly. The employees were not very friendly. We were excited to…read moretry something new, but all of them seemed very snobby and in a rush, minus the cashier. The cashier was kind, but she did overcharge us. We didn't go back for a refund, but it was odd she charged us for combos and added the drinks and chips in separately on top of that. The food itself was really good, so I'm happy about that. The Mac and cheese my son had was delicious! Inside was mainly clean, but all the tables were taken, so we ended up eating at a park instead. Overall, good food, but customer service could be improved.

Pretty impressed with this little sandwich shop. They're brand new and still working things out so…read morethe service was a bit slow but overall it was good. I think once they get into their groove and get a few weeks under their belt it'll run quicker. The sandwiches were delicious and we split an oatmeal chocolate chip cookie which was soft and tasty. I am looking forward to trying the soups, Mac and cheese and chili Mac when fall gets here but it's way too hot out to try those now. They also serve ice cream shakes and they looked so good when they made one but I can't do dairy with the heat so I'll have to wait to try them. The decor was pretty unique and made for a clean feeling. They had old pictures of potbelly stoves and a little section of tin ceiling over the kitchen. The staff were great and welcoming and they have a little set up for picking up online orders. There's also a drive thru. This is definitely a place I'll be frequenting in the future.

Decent sandwich selection and flavors we experienced were very good. We opted for a couple of the…read moreclassic Philly's and the Chipotle Chicken Philly. Bread was good, looks like it is baked in house. Sandwiches were made to order and came off the flat top piping hot. You will pay ~$9 for a regular sandwich and $18 for what they call a "giant." While they look small, they load these sandwiches with meat (not lettuce) so you are getting a LOT of sandwich for the price. Chips and drinks are available in a combo or a la carte as well. My only wish is that you could get Whiz on a sandwich here. There are only two choices of cheese and while not a deal breaker, a couple more options would have been great.

This place was absolutely disgustingly filthy. Food dried on the tables. Food all over the floors…read more I can only imagine how filthy it is in the kitchen around the food. The health department needs to make a visit. I went and got wipes from my car to clean my table. They were black from the filth.

So there's construction all around and it's wicked hard to get in and park, but there is room in a…read morelittle side parking lot is open if you can figure it out and they were struggling because people weren't going because you couldn't figure out if they're open but they are open and I went today and they were packed and it was good to see and they make the best sandwich in town go to the old grist mill so they don't go out of business. The place is real Ogden.

We've driven past this local bread shop for years and decided to stop in to try their bagels. They…read morewere a little on the flatter side but were still tasty. The bagel sandwiches were also no frills but classic. We enjoyed our food and will be back here to pick up more bread products again.

There's something inherently appealing about Potbelly Sandwich Shop--the concept is simple,…read moreapproachable, and priced right. On paper, it hits that sweet spot: quick, casual sandwiches with a bit of personality. In practice, though, the execution doesn't keep up with the promise. The biggest issue is the production line--or lack of one. For a place built around fast sandwiches, a 5-8 minute wait from order to pickup feels unnecessarily sluggish. It's not just the time--it's the absence of rhythm. There's no visible flow, no sense that orders are moving forward with purpose. That's compounded by the physical layout: the counter is set back far enough that you can't really see what's happening. Instead of transparency and anticipation, you're left standing there, disconnected, waiting without context. Then there's the food itself. The sandwiches land squarely in the "fine, but forgettable" category. Hot sandwiches, in particular, miss the mark--more like something that sat a little too long than something freshly made. Think lukewarm bread with onions that feel more tired than grilled. Nothing is outright bad, but nothing stands out either. The atmosphere doesn't help. The energy behind the counter is low--no urgency, no enthusiasm, no sense that the team is driving toward anything. It feels static. In a space like this, momentum matters. Even average food can feel better when it's delivered with speed and intention. Here, that spark is missing. In the end, Potbelly has the right idea and the right price point--but without tightening up efficiency, improving visibility, and bringing some life back into the service, it struggles to deliver on what should be a straightforward win

So I tried to let them work out the kinks as a new business but it just keeps getting worse with…read moreevery visit. The sandwiches are good but the service is so bad. The two employees seem to be sharing a single brain cell and they have the get up and go of a zoo sloth. It's just after 12pm and there are no cookies prepped, the tables are trashed and the soups weren't ready. You can see the regret in the face of each customer as they watch the employees scramble around. I have to say I likely won't keep coming back because it just hasn't gotten better. It's a shame because the business has potential if it were run properly.

Food, service, and ambiance is on point for a quick and cozy lunch. Customer service is always…read moreexcellent and food is always fresh and exactly what I ask for. No long wait. Thanks yall!

Birthday boy wanted to have his birthday dinner here, so we had Philly cheesesteak sandwiches and…read moreWisconsin cheese curds. It was all delicious as usual and the service was great. The only bummer is that our some of our cheese curds were really squished flat. It wasn't a big deal though. We'll be back for more!

A wonderful little bakery right on historic 25th Street…read more This is the perfect place to stop for a cup of coffee and a fresh dessert. The moment you walk in, the aroma of freshly baked bread fills the entire space -- warm, comforting, and impossible to resist. Everything smells like it just came out of the oven. Their pastries and sweets pair perfectly with coffee, making it an ideal spot for a quick break while walking around downtown Ogden. The atmosphere is simple, cozy, and very local. If you enjoy fresh bread, good coffee, and that authentic neighborhood bakery feeling, this place is definitely worth a visit.

Normally when I go they are super fast and amazing people but today it took 40 minutes to make my…read moresandwich and they handed out 2 orders that were placed after mine. I had a very simple sandwich and in the past has taken less time to make then it takes to eat a slice of bread while waiting. They didn't offer any apologies, discounts or even an explanation as to why it was so slow. I almost had to walk out without the food I paid for.

EDIT: The owner reached out to us and made things right. Very impressive. Thank you Nathan!…read more --- We usually love Hug Hes but the food was lackluster tonight. We both got the prime rib salad for takeout. I've had it several times before, but it's different now. The meat was bland, overcooked, and stringy. And too much of the crumbled cheese. Couldn't even get myself to finish it.

I had dinner here with several friends. We were seated in a cozy corner booth…read more We all love their fresh hot bread with whipped raspberry butter. I ordered fettucine alfredo with chicken and steamed broccoli with Parmesan cheese. They were delicious! Huge portions so I took most of it home for my son. I also had a yummy pink frosted sugar cookie. Our server was good. It was a nice meal.

Amazing food with a wide variety of options, both hearty and healthy! clean store, reasonablly…read morepriced meals, GREAT food, pleasant staff! we drove over an hour to eat here and it never disappoints!! highly recommend coming to the Pita Pit, and the Ogden location was amazing!

Falafel was *chiefs kiss* perfect, and the baklava was everything I wanted and more!!!!read more

We came here several years ago when they were at a different location before they moved to the…read moreOgden Airport location. We were happy to see they came back to the historic 25th Street area. this new location is so super cute inside!! Very shabby chic!! I ordered the 2 scrambled eggs, fruit and whole grain toast, added the mango jalapeño chicken sausage. The portion was very generous for the price, and very yummy! My husband got the breakfast burrito. He liked the burrito however, he said the bell peppers were raw and cold which through him off since normally he's always had breakfast burritos where the veggies were cooked with the eggs. The salsas it came with were really good also! I tasted them and added it to my eggs. The waitress was very friendly and very helpful! I would definitely come back!

I feel so lucky to work next door to this diner since they have moved from the airport!…read more The food is consistently good, they offer creative menu items that you don't typically see at a breakfast joint, and the portions are very generous for the price. My server was so kind & the owner of the restaurant puts her whole heart into this restaurant. Definitely recommend

I was hungry one day while in town and I searched on my phone for nearby food. This place caught my…read moreeyes because of great reviews. So I came by to try. It is really good! The mom who prepared the food is a positive clear and happy lady. Food is fresh and looks very clean. Tastes wonderful too. Later I brought my family and friends to try and everyone is hooked. We are stopping by every time we visit the town now. By the way, another reviewer's posting did remind me of something. On some days, the cheesesteaks here can feel a tiny bit unseasoned or need some salt. But I think it is safer than too much. We sometimes add a pinch of salt and pepper ourselves. But this does not change the fact that this is a very nice and reliable place.

This place is great! Love their watermelon salad in the summer. There are lots of other great…read moreoptions as well.