Alignment work done. Fair and friendly service. Great recommendations without being pushy.

So i came to get my alignment done for my 335i and expected time was an hour and a half with free courtesy inspection they showed me what they did and the changes done and it was 55 mins tops with two other cars in the garage. Called a day in advance to schedule and appointment and was in and out before i knew it, helpful group of guys with honest opinions. read more

Bought an oil change off Groupon. Bear charged an extra $10.00 for the oil filter on a 2014 Camry. Must be a bait and switch to make up for their Groupon discount. No place else has ever charged additional fees. I would suggest taking your business elsewhere! read more

Went there for an alignment recently and I was really impressed with their services. They are very friendly and helpful. They even offer a good military discount. The only thing I wish I received was the printout of the alignment correction. I definitely recommend this business. read more

Returned after oil change and got supported by the best I want thank everyone at the the Moreno Valley facility. Made my car drive smooth again !?! read more

I came in a little late for my appointment but they were able to diagnose my car's warped brake rotors and worn out brake pads very quickly. They gave me an estimate ASAP no gimmicks! Brandon was very clear with what was going on with the tires and brakes and why it was happening. Aftercare instructions were also very clear and I got out of there in about 2 hours! I was able to do some work while waiting with their fast WiFi. Thank you to Brandon and his team! read more

They were very professional. Prices quoted were accurate and they had good customer service. I refer friends to them.

I needed an oil change and saw a good deal on Groupon. I get there and they welcome their customers with appointments names on a chalkboard just outside the door. Their customer service was on point. They didn't try to sale me on everything I didn't need or come for. Fast, friendly service is always a plus. They even left a cute little message with a bag of mints in my car. read more

Bear Alignment and Brake - Mint bag - Auto Repair Near Me - Moreno Valley, California

Great family owned shop my car need an alignment bad and it was lowered. They got it riding smooth again and it only took about an hour

I first came here about 3-4 months ago because of some stuff...I don't know much about cars but it was a pretty serious issue. I had the pleasure of meeting the owner. As they had to take it in that day because they said I shouldn't be driving it, one employee was even able to take me home! To pick my debit, bring me back, and then drop me home! They have very good customer service and I basically lived there. That day and the day I came to pick it up, they allowed me to use their wifi for my laptop as I work at an online charter. THIS TIME*** As I am going on a road trip soon, I went in because something was squeaking and thought it had to do with the repairs they did before...it didn't, but free inspection and it was done same day. I only payed for labor and bought rear brakes and the routers from Pep-boys. Going to see them next week for my new belt installation. Anyways, I come back because of the people there. They have great financing options too, if you need it! They also use xoxocar that shows you the issues/no issues with your car. read more

Bear Alignment and Brake - Auto Repair Near Me - Moreno Valley, California

i love these people! they service my whole family's vehicles. they are geniune and honest. this is hard to find. i would recommend them to anyone read more

The best auto place to go to .Alexis works the front desk, brandom is the best also, this was the first time going to Bear Alingment,and it wont be the last. Great SERVICE Great People...Thank you,,,See You Soon.. read more

Was recommended here couple months ago. I replaced the front outer tie rods so I asked for a front end alignment and after they got it on the rack I heard the airgun going but didn't think to much about it until the mechanic called me back to show me that the wheel was loose because the inner tie rod was bad. I may not be a certified mechanic but I know a hustle when I see one, the mechanic loosened the lug nuts just enough to cause the wheel to move from side to side as he demonstrated it and concluded that I would need to replace the inner tie rods before completing the alignment. I said nothing and just left, a simple inexpensive alignment to a much costly repair. The sad thing is this shop has a lot of 5 star ratings but it also has comments about up-selling other items /repairs, I only call it like it was. The inner tie rods were found to be in excellent shape after further inspection by myself and another mechanic. read more

Excelled service! Knowledgeable staff! Friendly, professional, definitely would recommend coming here!

Honest service, let me know i didn't need new brakes, didn't charge me a penny. Will definitely come back when I really do need new brakes.

I went in for an oil change and received excellent service. I called to get a quote for other services and they made me feel well taken care of and I believe the prices are reasonable. I'm a single mom and in need of my car and they were able to work with me so that I can go about my business while my car was repaired. Recommend read more

This is the best mechanic shop I've been to in Moreno Valley highly recommended!!!!!!!! Got my car fixed in Few hours thank you guys!!!!!

Amazing quality service, Bear has honest people and a clean environment. This is my go to for repairs and maintenance for my vehicles I would strongly recommend Bear to everyone. read more

Slow and steady wins the race, they'll make you leave satisfied. All's well that ends well.

Great customer service, everyone there is extremely friendly and helpful! I got an alignment done and I was extremely happy with the results. read more

the customer service was awesome!! went in for an oil change the guys there were so nice, but a couple days after i got my oil change my oil light went on AGAIN so now i have to go somewhere else pay for ANOTHER oil change because they did a half ass job on my "full synthetic change and brake inspection". waste of my time and money :) but at least the customer service was dandy. read more

This is my first visit to Bear Alignment & Brake. I called and scheduled my car oil and brake appointment with Brandon. Brandon was very helpful and nice over the phone scheduling me an appointment. I arrived at Bear Alignment and Alexis at the front desk was very nice and polite. She took care of everything for me. The lobby is nice and clean. There's a plasma TV where I watched and chatted with another client. They have a Keurig coffee station that is fully stocked with everything. I appreciated the gesture and great customer service. I waited only an hour for my car to be done. The guy (I did not catch his name, sorry!) gave me a print out of an estimate. I did not feel any pressure. I mentioned to Alexis that prior to coming here, I would have my car oil change services done at Discount Auto Tires in Redlands, CA and would have to wait hours long just for my car oil change to be completed. I was displeased with that. Alexis was sympathetic and cared. I highly recommend coming here for your car services. I will refer my family and friends here and will return in the future. Thank you! read more

Now that I see your response to my 1 star, I am even more concerned about Bear as a company. An appointment should result in a shorter time (not a long time for everyone despite an appointment) and I know from doing my own oil change, with pump to suck hot oil out of my car, that the entire process takes around a half an hour (working slowly - with "safety" in mind it should take at most 45 minutes). Your response attempted to justify your poor performance of a 2 hour time to change an oil, rather than admitting that you went a half an hour over your routine time ("1 1/2 wait time"). I also know that your "free" digital test takes only a few minutes and can be performed while replacing the engine with new oil (so this does not add to the time for an oil change). I was not offered a "loner car for free" and I don't need your financing (How is cost of doing business adding to the time to complete an oil change?). The point I am making is that you attempted to justify a long wait, rather than admit that, with an appointment, the wait was excessive - at very least by a half hour and by my experience by an entire hour. read more

Completely upset with the service I received at this location. I took my car in for an alignment they ended up telling me my car needed a caster shift and camber bolt. They ended up doing the caster shift and alignment. When I left the shop my car was making an awful noise that it never made, I couldn't explain the noise. I ended up taking my car first thing Saturday morning to the dealership (because this location was closed for the memorial weekend) to check out the noise my car was making, turns out this location that did my alignment and shift left the bolts of the frame under my car completely loose. I'm currently 8 months pregnant and don't know much about cars and I felt taken advantage of and I'm completely angry/ upset with this. Now I have to pay again to have the dealership check out all the work that was done because I lost trust in this company and wouldn't want them touching my car again. $189 down the trash. read more

I had an appointment and still waited 2 hours for an alignment. Then I was told i shouldn't drive my car and to keep it parked due to issues with the wheel. I ended to driving it to Vegas with no problem. These guys are a rip off, I would never take my car here! Anyways total fees would if came out to over $900, after only coming for an alignment. These guys will make you paranoid about your car so you can get it fixed by them ASAP! His name was TJ btw! read more