great service at a reasonable price, pleasant atmosphere. I was able to barrow a loaner car until my vehicle was ready later that day.

I went in for an estimate, i was told that i needed brake pads and rotors for all 4 of my wheels and total will be 1100 dollars. When i said to the tech than i needed to think about it. He then gave me two discounts and said he could 985. I took it to another shop and found out that all it needed is two rear break pads and the rest was all good and i paid 180. What happened to honesty? read more

I want to give a special shout out to vee I needed an alignment for my car I take care of my elderly mother and I need to make sure that she's safe and she took me straight in today and took care of the alignment I just wanted to say thank you guys so much for everything you've done for me and my family I would definitely be coming back and recommending all my customers at my job to you thank you for being there for all of us on the road again a special shout out to vee read more

Bear Alignment and Brake - Thank you for doing the alignment on my 2023 Audi A4 Quattro you guys are the best - Auto Repair Near Me - Moreno Valley, California

I absolutely love coming here for my full synthetic oil changes. They have this new system where they send you a text with a link to your car inspection. It tells you how well your car is doing and also noted whether you need to change something like an air filter. This place is very sanitary. They have a keurig for all the coffee lovers. :) Thank you again for the amazing service. read more

Bear Alignment and Brake - Auto Repair Near Me - Moreno Valley, California

Just got my oil changed here today from a Groupon I got as a gift. Very quick booking process and service, and the receptionist was friendly and professional. She offered me coffee, tea or hot chocolate while I waited. Very pleased and would return again. read more

Very nice and honest staff, went for alignment but was told my lower ball joints needed replacement before I should do alignment otherwise wasting my money and Jeff showed me the problem plus bearings needed adjustment which he also showed me the movement on my wheels So I told them I would be back and there was no charge for the inspection. read more

I always have a great experience at Bear Alignment and Brakes. The appointment process is extremely easy and when you arrive you are welcomed with a smile. Vonette and Jack helped me understand the whole process from beginning to end. No upsell or unrelated information was discussed. I had my front brakes and rotors replaced for a great price considering the price of parts are extremely high (trust me I needed both services very, very bad). Call for an appointment the next time you need an alignment, oil change, or brakes they will take great care of you and your vehicle read more

Absolutely love coming here. I've been bringing my Honda here for a little over a year and Alexis is always super friendly and is great at explaining the costs and things needed to keep my car running well. They're super honest and are always great at explaining things. read more

Customer service excellent. The timing was awesome for a 4 wheel alignment. I used a $20.00 coupon, so it saved me a lot on my SUV. Can't complain I'm a first time customer and I will definitely be back. I was referred by American tires. Having an appointment definitely saves time. read more

I usually go to the Murrieta site, but I was pleased to find the same level of satisfaction by Bear Alignment and Brake in their Moreno site! I'm truck literally shut down on me and the Moreno Valley site was 3 miles away. I called, got scheduled and had a tow drop me off. Alternator and radiator had to be swapped out;( I was amazed when I got a call back to pick up the same day! I have a week old newborn and not having my truck wasn't really an option. Thank you for taking care of me so quick! I will continue to use Bear Alignment and Brakes for all my vehicle needs! I continue to highly recommend to anyone needing to find fast, compassionate and reliable service! read more

Yes i di go to Bear Alignment in Moerno Valley, i did get a text from Bear Alignment about my experience, well here it goes,I have been going to Bear for some time When ALXIS And Branon was working there, i was getting theBest Service,They Signed me up for THE CAR CARE CLUB , i made a Appointment for 8 am, when i got there i parking my car, the lady that works there was outside she saw me and sayed do u have a Appointment, no GREET, I gave here my Free Oil Change COUPON, Coustomers being helped. its now 9am they took my car in, its time to pay, since i was running late i pai for my bill. I WAS CHARGED FOR THE OIL CHANGEDTHE LADY AT THE FRONT ADJUSTED MY BILL TOOK # DAYS TO CLEAR IN MY BANK. When i goot home MY ENGEINE OVER HAD OIL SPOTS I NEED TO WIPE IT DOWN, i went to another car shop AND I WAS GREETED WELL I THINK IT TIME TO FIND ANOTHER AUTO SHOP CHECK YOUR BILL AN CHECK THE WORK THEY DID...END read more

Always happy with their Service! I've done my Oil Change, Alignment, and Break Service threw them and they always provide good work! Happy I found this reliable Family Owned Shop read more

BEST place in town prices are reasonable, workers very pleasant and honest. Went in for a wheel alignment because that's what the tire shop told me I needed, turns out to be false. I'm glad they didn't charge me for their time and gave me coupon to come back for an oil change. I will be returning for any of my auto maintenance from here on out!!!! read more

I called to schedule an appointment today on the recommendation of America's Tire. Because we are in a pandemic that is out of control I asked Steven what Covid procedures/precautions were being followed. After a vague answer I asked if all employees are wearing masks. He seemed to hesitate when he said "yes." Since he wasn't volunteering anything I had to ask if customers were required to wear masks. He told me that customers are not required to wear masks - it's optional. Since there appears to be no interest in protecting customers who don't want to get sick or die, this company doesn't get my business. read more

This shop is excellent. I hit something on the fwy and it damaged my under shield.."The big plastic piece under engine". I ordered the piece and got it and took it back in.. It did not come with the hardware so I went on a hunt. Couldn't find it. Anyway.....they were able to obtain it called me to go back in. . They did their best to put it in and it was not doable due to the damage I caused.....I get my regular oil changes there and when I need anything for my vehicles this is where I will take it. read more

Where do I begin?!?! I'd like to start by giving the biggest THANK YOU to Steven! There are no words that can describe his customer service skills. So much empathy, understanding, flexibility, and of course servicing my car. I came in frantic and extremely overwhelmed. I arrived late, almost ran out of gas trying to make it to him in time and when I called he assured me that I would be okay, told me to stop and get gas, and when I arrived was so graceful. He accepted my Groupon without any hesitation or change in attitude. I've had plenty of ppl treat me different when they hear the word Groupon but NOT STEVEN. He checked in with me, expressed things in a way that I could understand, and got me my car back in impeccable timing. This place is amazing, looks clean, and has dope customer service. I will definitely be back and most definitely plan to refer ppl to this location. Everyone deserves this type of experience! Thank you Bear Alignment and Brakes and MOST OF ALL THANK YOU STEVEN. read more

Alignment on my truck turned out great! Place is clean and they work efficiently. The missing star goes to their front desk for double booking me with someone else at 8am even after I told him I had to be of there quickly to go to work. I would have been very late. Fortunately the other persons vehicle was an easy alignment, I was in and out in 1.5hrs. - Also wish they were open on weekends. read more

So extremely satisfied with my experience with Bear Alignment & Bear. Called an Taylor he was professional, compassionate and patient with my concerns of my vehicle. I arrived in a peaceful pleasant atmosphere, the gentleman that examined my vehicle as well was courteous & professional explained all my questions. I recommend the business to family and friends. As I entered my vehicle, there was this small token of treats, y'all are Too SWEET. Grateful for a wonderful experience. read more

Bear Alignment and Brake - Complementary treats was so Sweet of them to place in the Vehichle, so little things go a long way. - Auto Repair Near Me - Moreno Valley, California

Dependable. Fast. Fair priced. Friendly. Quality. From the Welcome Board that awaits you on your scheduled visits, to the clean waiting room and friendly/respectful staff... there is not a better small business to trust with your vehicle. I've done the larger service chains that get you in/out and usually with more $$ than you wanted, and treated as another number not a customer. Bear has done custom suspension alignments, fixed problematic brake issues, general and emergency maintenance for my vehicles and are my first and only go-to shop. read more

Alex went above and beyond to handle my sons alignment on his car. He was professional, informative and kind. Also the lady who answers the phone was kind and understanding. Went above and beyond to have my sons car in same day I called. read more

Super helpful and friendly shop. It's always scary taking your car to a new place to get worked on, but I am glad I chose Bear Alignment and Brake. Brandon was especially helpful and reassuring throughout the entire process. They replaced my CV axles and a bad wheel bearing for a very reasonable price with a quick turn around. Would absolutely recommend this business to anyone needing their suspension/wheel hub repaired. 5/5 read more

Just went in for a regular oil change after purchasing an older car, Jessica was super kind and helpful with answering questions and Brandon was helpful in setting up an appointment. I'm most likely coming back here in the future for any work on my truck read more

I took my car in for breaks and service. Usually I would take my car to the dealer but the closest dealership is in Orange County. So I thought I'd give them a try. I couldn't be happier with their service and price was more than fair. I will definitely be returning for all my cars service needs. read more

Bear Alignment and Brake - Auto Repair Near Me - Moreno Valley, California

Take this with a grain of salt, since I came in with a Groupon. But I thought it was nice how they have a sign outside that welcomes the customers with appointments. The staff were really friendly. I chatted a bit with the mechanic who worked on my car and he gave me some extra tid bits on car care. They're all about minimizing paperwork, so you can get a text with a link to your full inspection and service. I hate losing paperwork in my glovebox, so that's a bonus for this shop. Looking at their prices: definitely better than stealership costs. Basically similar prices to other private shops. They always seem to have Groupon specials, so it's worth coming here for that. If you purchased bumper to bumper warranty for your car, they said to call them to see if they are contracted. read more

I used to love this place, this was the only place I would go to even though I lived in Pomona, I would always make the drive. Last Thursday I took my car for a routine oil change. The service was okay nothing special, didn't feel like the staff really cared much, they were there to make a buck. A few days later I took an extended trip out to the desert. On the way back I had realized that my car was smoking and the oil light had came on will I was on the freeway. I managed to make it off on the nearest exit and had noticed all of the oil was draining out of my car. I was stranded for a couple hours at 3am until a tow truck came to save me. I took my car to another mechanic the next day to which they informed me that the drain oil bolt had fallen off! I couldn't believe it, I was just appalled by their negligence. Due to their poor mechanic experience, my life was put in danger. I will never come back to this shop again and I hope you'll do the same. read more

Thank you for making it right...I respect the effort and appreciate the time for everything

I had Bear do an alignment and oil change. Excellent service I have never been to a automotive service that actually cares about you and the quality of service they perform. So I was out of town had to change the oil at a different store after the oil was drained I was told that they couldn't get the oil filter off that who ever did it last time put it on to tight. I took it back to Bear told them the problem scheduled for next day in at 8am out at 8:20. They had no problem removing the filter and installing the new one. And they didn't charge me a penny. And the coffee is free also. read more

Took my friend's car there for an alignment with my $59 Groupon deal, got the alignment done and the store manager told me that I needed $1700 worth of urgent repairs to have my rack and pinion replaced. So I took her car for a second opinion and found out that it was only a $45 part that was needed to replace a clamp! Lesson learned, beware ladies there are mechanics out there who will rip you off blind!! I am going to contact GROUPON AND THE BETTER BUSINESS BUREAU!!! read more

This is my 3rd time at this shop, I never had just bad customer service experience. I made an appointment, I arrived on time and was the only customer (first) of the day. As I walked in a few of their employees greeted me. I talked to the front desk employee Alexi who was very friendly, soon after I checked in, my car was sitting in the parking lot for 30mins. As I waited I check to see what was going on and noticed all of the bays were empty. A few of their staff were just standing around and chatting. I did noticed that someone else was cleaning the bays, so my I was "ok they are getting ready for the day" ok so if a business opens at a certain time, you would think they would be ready to go right as they open. As I sat their waiting for my car they finally took the car in after 30-35 mins. As soon as they took the car in it was no longer than 25mins I got my car back. As soon as I got home I called and asked for manager. As I talked to Chris I asked what's is the normal routine on a daily basis. I wanted to understand and give him the opportunity to explain why the car was sitting for 30minutes. And here is where he started with a lie " we had an oil truck delivery and it is blocking the bays" I saw the truck get their 35 mins after I got their. He then tells me "I don't know why we are arguing about we got the car within the hour that was stated" I told him I was never told it was going to take 1 hours. He never apologized and was used the truck delivery as an excuse. As a paying customer he didn't really seem to care what I had to say and simply just hung up on me. A simply apology would have been enough. Small businesses run off local customers, if you want their business please be more understanding. Put yourself in the customer's shoes. read more

I have gone here. One more than one occasion. They are very nice helpful. And today the girl in the front is super nice and approachable. Had one major thing fixed on my car and the service was great. I recommend if you are looking for any reliable shop for your car. read more

Horrible experience!!! I took my car in for an oil change and the only way I found this hole in the wall business is through Groupon..... they tried to tell me the oil change wasn't possible due to an overtightened oil plug that damaged the oil pan insert.... Which was complete crap! After they tried to overcharge me $600 for the pan and over 800 for the labor I decided to price check everything. I got a second opinion at jiffy lube the next day and besides the plug being tight they had no issues with the oil change.... Also I found multiple replacement oil pans online for a $100-300 price range but this mechanic was trying to charge me double ..... glad I didn't give them any of my money.... Complete rip-off read more

Awesome service cheap prices quick and punctual appointments. 5 stars all day very happy with this place

Getting my transmission flushed and there are really good. they told me everything wrong with the car and we will work on getting it fixed. read more

Bear Alignment and Brake - Auto Repair Near Me - Moreno Valley, California

They where great here at Bear Alignment! They where able to squeeze me in as a walk in the same day I needed to travel. They are fast affordable and professional. Tiffany in the office was very efficient and friendly. I will definitely back for brake and fluid services. thank you !! read more

They do big tire jeep alignment well which is difficult to find so very happy fair price a bit hard to find but worth the look

I found this business through Groupon and was very disappointed. I went to the menifee location. I purchased a oil change and a alignment. They didn't put the oil filter on properly which caused my vehicle to leak oil. I also don't believe they did a alignment on the vehicle, and they tried to upsell me on a bunch of other repairs that weren't needed. Don't go here. read more

Where to even start. This place is full of lies and dishonest employees starting with Alex the manager. We towed our car in due to it suddenly turning off while driving. Signed in the car at 8am and left.. at 1:30pm Alex called us and said he believed it was the timing belt and a spring quoted us about $750.. he said he would call us back.. never did.. we called the shop and it was closed.. that night I went to go check and found our vehicle in the parking lot exactly how we left it.. it was never moved to the back for a proper inspection.. keep it mind it's a very clean 2000 Honda civic, that can be stolen within minutes.. we were so upset that it was left outside.. the next morning we got there before they opened and the techs were pulling out cars from the garage, they even pulled out their loner vehicle and that was even more upsetting.. why didn't they leave the loner vehicle outside and put away our vehicle(the customers) made no sense. I asked one of the techs and he said he just popped the hood and looked at it and said it needed the 2 parts Alex told us about. When Alex got there we questioned it and he said they didn't get to it, but yet he said he ordered parts so we are a head.. how do you order parts without knowing the problem? Then I questioned why he didn't call us back and why he left the car outside. He said we would've been responsible and I told him responsible or not it shouldn't even get to that.. put your loner outside and ours in. Clearly they don't trust the area to leave their car outside.. long story short he told us they were going to look at the car take it apart and let us know.. (remember he said he already ordered the parts) so we stood there and were waiting for a while, they ended up pushing the car to the back.. we decided to leave, within 5 mins of leaving we get a call stating it's the headers, the valves and pins.. so we asked so you opened it? He said no I did online research and read it could be that.. then he said it would be $2,500. So from $750 it being the belt and spring it went to online research and $2,500 but he said the car would be fine after that. It made absolutely no sense to us, so we decided to take our vehicle else where. When it came to taking our vehicle out of the shop Alex told my husband the techs aren't pushing it all the way over there (in a parking stall in the front) he even giggled about it so my husband said don't worry I'll push my car.. so we did my husband and I and the 2 techs ended up helping.. not a big deal but so rude of Alex to say that.. and must I add the front receptionist is snobbish and wants the whole world to know her FIANCÉ is the manager of the other location. Says it numerous times.. nobody asked nobody cares, focus on work and not your personal life that nobody asked you about.. DO NOT RECOMMEND THIS PLACE, SAD THAT WE WERE LOYAL CUSTOMERS WITH THIS VEHICLE AND OUR OTHERS BUT DUE TO THIS WILL NEVER BE BACK. read more

I came here due to a Groupon deal for a simple oil change. It was a great experience. Personable welcome sign as you come in with your name on it (and others that have an appointment as well). Was able to use Groupon and had 2 other items done while I was there. It will be very hard for me to go anywhere else for my oil changes moving forward. I love the updates they provide with the pictures for proof of services! read more

Customer service was a 10. She was friendly and efficient at her job. I was finished within 40 minutes. It was great.

Booked an 8am appt. for an alignment. Brought my car in at 7:50am and was done and ready for pick up within less than 1/2 hour. Great customer service and super detailed text messages making everything feel safe and secure. Will be back here for any of my services :) Thank you to bear alignment and brake. read more