I have been coming to the Hesperia office for a very long time. They have always been so friendly…read moreand professional. My family and I are very happy with their services.

Honestly, the actual dentist is great never a bad experience from her. however, the breaking point…read moreis the receptionists. they are have bad attitudes and don't really understand what they are doing its not helping that they schedule fillings months away only to cancel because "the doctor never comes in on that day" and it not only that. their ability to submit paper on time and correctly to your insurance is not good. they will submit the incorrect information then tell you its the insurances fault and leave you waiting for upwards of 6 months. the dental trained staff is AMAZING however good luck getting an appointment to go through paid for by your insurance.

My cleaning at hospitality dental was great. Adriana was wonderful, pleasant, and gentle. She…read moreensured I had a thorough cleaning and gave me suggestions that were manageable to brighten my smile further. As someone who is not a fan of going to the dentist I had a great experience and will not mind going back at all! I am actually looking forward to it, my teeth look really good! Great office, great people and great experience!

The office is right off the freeway, so I don't need to drive through town. Very friendly personMel…read morethat made the visit easy. The dentist is awesome and got the job done. Highly recommended!!

Honestly, I'm not a big fan of "The Dentist" - who really is? I had a lot of dental work done as a…read morekid (yikes) and therefore got in a bad habit of not going to the dentist as an adult, because I was "over it". After going to 4 different places up here over the last few years, and finally landing on Apple Valley Dental, I can truly say this is the best service I've had in the field. The first cleaning I had was the best I've had in a LONG time, and the progress I've made with cavities being filled has gone smoothly with Dr. Kim and team. I'm very glad I was referred to this place and they got me in right away. In my opinion, they're the best dental facility in the high desert.

Dr. Samuel Kim has been absolutely amazing for our family. Both of my boys have had orthodontic…read morework done here, and every single visit we are greeted so warmly. It truly feels welcoming from the moment you walk in. The hygienists are incredible: kind, patient, and thorough. I always feel comfortable and at ease, which says a lot because I used to despise going to the dentist (I avoided it for probably 15 years... yikes). This office completely changed that for me. The space itself is ultra-modern, beautiful, and spotless, but more importantly, the quality of care is truly top-notch. Dr. Kim is clearly very busy and successful, yet he is so approachable, down-to-earth, and genuinely caring. He takes the time to explain things and makes you feel valued--not rushed. I also really appreciate that he lives and works in the community he serves, which is one of the many reasons I continue to support--and enthusiastically recommend--his practice. I rave about this office to anyone who will listen. If you're looking for exceptional dental care in an environment that feels comfortable and personal, this is the place. Highly, highly recommend.

I have been coming to Maple Dental for years and wouldn't think of switching dental offices. The…read morestaff is friendly and actually likes their jobs. I like that I don't have to wait to be seen. They do a great job and aren't shoving services I don't want or need. I definitely refer family and friends to Maple Dental.

I had a severe toothache and explained to the receptionist that it was a root canal and I likely…read moreneed another root canal or my tooth pulled and I asked if the dentist can do that and she says he can check and I went in there and they did so many x-rays and then the x-rays got lost in the computer and I had to go through all these x-rays again while I was in severe pain and the girl didn't even put on the protective vest the second time around and I had to explain to her that i need the protective vest back on. When the dentist came in, he said all I could do is refer you to an endodontist. It was a total complete waste of time while I was in severe pain

I am so done with this dentist office. The front staff Karen is extremely rude. She constantly…read moregives you attitude. She was frustrated because I had to have her repeat herself numerous times. She doesn't have empathy and understanding that it's overwhelming how much you have to pay. Then gives you attitude for feeling frustrated. She is the main reason I will not be returning. I called was placed on hold 10 minutes called back and she answers. The is unacceptable to place someone on hold that long without checking in. Its ridiculous !! Super unprofessional

The best dental group in the high desert thus far. Since the moment I made my appointment I was…read moretalked to with such joy & kindness. I also was able to fill out all necessary paperwork through their application format & made things go by so quick once I arrived. The receptionist Liz was so lovely and greeted me & my family with such manners & care. The Dr. is extraordinary. He made my daughters feel so comfortable and at ease while getting serviced. He made the process so easy & kept reassuring us through the whole time. The dental assistant was also very informative & made sure we left the office with all of our questions answered & with no concerns. I'd like to also add that the manager Karen really runs a nice, smooth establishment there and I give her lots of grace because as a manager of a family practice myself it's not an easy. Ultimately, I can't wait to be back & definitely recommend my family & friends to desert Dentist! Thank you very much.

Very nice people but I've sadly had to have my dental work redone. One very costly bridge that was…read morenot properly done causeing a lot of pain to my jaw. And simple procedures where my bite on new crowns was not correct causing teeth to pop out. Close enough is not good enough.

I will never go to another dentist again. Got me in very quickly and got done what I needed to get…read moredone in a very timely manner. Dr Johnson was absolutely amazing. So gentle and very painless he definitely knows what he's doing and cares about his patient's. If I could give 10 stars I would.

There was a bit of confusion with the new appointment that needed to be set up for my husband. The…read moremanager came out and was glad to explain the process. It was very professional

Well I've only been there once and when I went in. They are very sweet, very kind and very…read moreconsiderate. They listen to all the problems I had and all that and they worked out a plan for me within an hour. I left there very happy. Can't wait to go back and get all the work done

For many years I suffered with Allergy/sinus infections and pain. At one point medications stopped…read moreworking. I addressed this issue with Dr. Pipkin. she prescribed an ingenious, creative treatment. By following her plan, immediately after the treatment, pain was relieved. The end result of follow up treatments has been that the sinus issue/pain is 100% gone. I am currently on maintenance treatments that improve my sinus and overall health incredibly. My hygenist is the facilitator of the treatment and she is basically Awesome! It does not get better! If someone has sinus/dental problems, go see Dr. Pipkin.

Going to the dentist does not one of my favorite things to do... however after going to Home Town…read moredental I definitely will make this a priority on my list... the staff there is genuinely friendly, kind, helpful, thoughtful, and professional.... The quality of care I received there is unimaginable for a dentist.... I am recommending all my family and friends to go see this dental office and become a patient there.

Please don't go here! This place needs to be investigated and l agree with the other person…read morementioning fraudulent activities! My mother went here two weeks ago because her one of teeth needed to be pulled, she needed a deep cleaning and a few fillings. She left with an entire different being tooth that she never complained about and an infection. She left this office in more pain than she ever felt before and the Dr. kept telling her it was normal and the pain would wear off. My mother woke up the next day with her face the size of a baseball unable to open her mouth or eat. All of the pain was coming from the OPPOSITE side of where the work was done on her mouth. The Dr. refused to see her and insisted on her taking her medicine it wasn't until I forcefully took my mom back to the office without an appointment where we were refused again but told to go to the ER and gave her a referral to a specialist because there was nothing else she could do. How do you mess with my up mom's mouth then send her off? Another week has passed and NOTHING has changed it's actually gotten worse and she now has a very large abscess in her mouth. She went back to radiant yesterday and the doctor told her she infection has now spread to two other teeth and she needed to go back to the ER for medicine and help with her abscess. I just want to remind everyone this is a Dentist office that's has every equipment necessary to go inside of someone's mouth but we have to do to the emergency room? Over something you caused ? Ok. So I took my mom and the ER INSTANTLY popped it. You know it's bad when the entire hospital is asking us what dental office she went to so they stay far away from there. That lets me know this Dr. didn't want too and she refuses to do anything if big money isn't involved. She doesn't care about her patients at all or my mother would've never left her office expressing the pain she felt and then to be refused a visit for an entire week is not okay!!! I called my mother's insurance to see what exactly did this Dr. put in referrals for and the tooth my mom initially went in for was NEVER sent out for an approval but an entirely different tooth was with different requests my mother didn't ask for BASICALLY this Dr. just tries to milk her customers of money and insurance money . The deep cleaning I mentioned early that my mom needed wasn't approved because it didn't need approval but the Dr. told my mom it did and that she needed to make payment plans ? The Dr. also told her fillings are no longer a thing which isn't true she'd rather just pull random teeth from your head because she gets paid the most. Currently looking at my options here with legal action because if she has to endure anymore pain or possibly has to get these two other teeth removed over something that could've been helped two weeks ago ... we have a big problem. My mom is 54 years old and the way she's been treated by this Dental office is disgusting! She's lost 10 pounds so far and she's diabetic.

I was supposed to have an appointment today, I get back and then they tell me that I have a copay…read moreand need to pay my deductible upfront. I was called twice to confirm my appointment and was not told about any of it. I just wasted my time and gas driving over there I am so mad.

Called to make an appt. Xavier the Office Manager got me in immediately. He was friendly, polite…read moreand professional. Samuel & Alejandra took X-rays. They too were friendly, polite, and professional. Dr Kumar DDS was thorough, polite and professional with many helpful options. His Dental Assistant, Mayra was very helpful, polite and professional. This office is definitely 5 STAR.

Do not make the mistake I made by coming here. It's places like this that will make you fear the…read moredentist for the rest of your life In just six months, I have lost thousands of dollars, had a perfectly healthy tooth permanently shaved down for no reason, and am left with more damage, pain, and ongoing infection than ever before. What was supposed to fix a simple issue has turned into a traumatic, costly situation that has significantly worsened my dental health. I initially came in to have a 3-tooth bridge redone due to an infection. Once the bridge was removed, I was told the teeth underneath had deteriorated and that I now needed a much larger and far more expensive bridge. I was pressured to make an immediate financial decision on the spot or leave with multiple missing teeth. This all happened late in the evening, after hours, when the office was closing. What followed was one of the most distressing experiences I've ever had in my life. I became completely overwhelmed and broke down in the dental chair--crying uncontrollably in front of multiple staff members. I was confused, scared, and felt trapped. My bridge had already been removed, I was being told I could not get anything else done without committing to a much larger treatment plan, and I was suddenly facing thousands of dollars in unexpected costs and the appearance of my mouth without a bridge was a real life nightmare. I did not feel like I had the ability to stop or step away and process what was happening Despite my visible distress, sobbing, asking questions, my obvious confusion and clearly not in a state to make decisions--they proceeded to shave down my healthy front canine tooth that same night. I remember laying there in the chair crying while it was being done, feeling powerless and unable to advocate for myself. It was not just upsetting it was deeply traumatic. I left that appointment feeling shaken, violated, and regretting that I hadn't been given the chance to pause or understand or think clearly before irreversible work was done, that would all be for nothing in the end. After that, I underwent a root canal that felt rushed and unusually painful compared to others I've had. During the procedure, the dentist appeared frustrated, sighing and rushing through it, and I experienced a level of pain that did not feel normal. That same night, I had severe, unbearable pain and I knew immediately something went wrong. It took time for the office to acknowledge the failure, but eventually they admitted the root canal was unsuccessful and the tooth was damaged during the procedure. Since then, I've had a constant infection in that tooth, and I've now been told it needs to be extracted. Because of this failed procedure, the original bridge plan is no longer even possible. However, I still paid for it partially and am still being held financially responsible, not only for the failed root canal, but also for the shaving of my previously healthy tooth and the crown it now requires for the rest of my life. I'm even expected to pay for the extraction caused by the failed treatment. I am now facing significantly more extensive dental work, including the possibility of dentures, all as a result of treatment that was supposed to help me. This experience has been physically painful, financially devastating, and emotionally traumatic. I have never felt so helpless in a medical setting, and I would not want anyone else to go through what I experienced here. I am going to my old dentist an hour away, to get a second opinion. The manager here was completely uncaring and unwilling to discuss a solution to make this right so I feel like I have no other options than taking legal action at this point. Do yourself a favor and never ever come here