I came in, feeling very nervous because of past dental trauma, but the entire staff was incredibly kind and patient. they explained every step checked on me and never rushed me. The hygienist who did my deep cleaning was thorough and gentle. I left the dentist office feeling relieved with great results and honestly, I am proud of myself. I highly recommend Dessert dentist. read more

If you're coming here out of convenience because it's close to home, (like I did) DON'T The assistant helping me didn't know how to do anything without asking help from another. Dr Kim used phrases like "I'm pretty sure" and I think so bro you're the dentist, you're pretty sure? It's one of those places the refer u elsewhere and when u get there, they refer you to a third place for a supposedly required ct scan (200$) out of pocket btw. Also was mistakenly charged two cleanings in the span of two weeks when I only got one. I called to get a refill on my antibiotics cause it looks like there's a tennis ball in my mouth and they told me they couldn't. Meanwhile infection is spreading. Absolutely ridiculous. Go elsewhere trust me read more

Desert Dental in Hesperia and Apple Valley ... Crowns I need 6 .. They started at 300 ea per crown then Elizabeth offered a discount of 150 ea per crown now we did a treatment plan and then when it came to getting my last 2 crowns .. the price jumped to 400 ea per crown. you can not change prices in the middle of treatment . But was pushing the 400.ea . I called Denta - cal .. my favorite was when they made the decision for me better material . Double dipping .. charging me out of pocket when I have zero copay and zero out of pocket . And then charging Denta cal . Only reason to charge me is if I choose something more expensive. Told me nobody does Porcelain and metal . Anymore lied ! Didn't want to give me my receipts . The front office people worthless cant answer a question or give you receipts .talk to administration. In the beginning it was good then it went to shit real fast .Elizabeth acts real nice talk fast .. but will give a discount then come back and tell you your crowns are higher because of material .. try to push a 375.00 antibiotic, pushed me into a 400. 00 X-ray at R&C Endo found out it is a scam didn't even see the X-rays ! Elizabeth asked me if I could retract my complaint with Denta cal . Per her Administration . Elizabeth comes across helpful .. But will turn around and put on you . I was told because of my situation theirs crowns will be going up to 950.00 said they won't be helping anyone anymore . My dentist she was good but has zero say . I was also told by Elizabeth if I didn't retract my complaint I would be able to be seen . I got a new dentist in the High Desert that does Porcelain and Metal . I do not recommend either office . I would give Zero stars for these 2 business. My 2 bottom crowns were paid by the office as in good faith . Only because the admin started it by raising the prices on these 2 crowns to 400. Ea . Can't change price in the middle of the treatment plan . Only good thing about these offices they sell great tooth brushes ! read more

I went for an emergency appointment today with horrible dental anxiety and my appointment went smoothly.. I called first thing in the morning and got right in.. It was last minute so I also had my littles with me and everyone in the office was so kind and patient with all of us read more

Love this Dentist! Elizabeth, the office manager should work in Vegas running a high dollar casino because she is definitely ON HER GAME! Great at her Job, sharp, precise, very intelligent....and at the end of the day the house got paid...I'm happy that I'm getting GREAT dental work.... and all is well in the Dental-verse! BTW, Angelica is the best Hygienist I have ever had hands down! Gentle, Midas touch...I don't feel a thing during my 6 month cleanings! I highly recommend this place to everyone! read more

Horrible Experience at Desert Dentist - I Wouldn't Recommend This Place to Anyone I visited Desert Dentist in Apple Valley on December 30, 2024, while I was pregnant, and it was one of the worst dental experiences I've ever had. I went in for a filling, after getting a crown from them earlier that same year. While doing the filling, I felt sharp pain and told the dentist. Shockingly, she laughed at me like it was a joke. She gave me a couple more numbing shots and finished the work, but I immediately felt like something was off. I told her again, but she shrugged it off and laughed. I don't remember her name, but she was an Asian female doctor. I wasn't going to leave without getting checked again. The manager came over after I explained I felt a big gap between my teeth. She told me everything "looked fine" and made me floss in front of her to prove it. I was made to feel dumb, like I didn't know what I was talking about. Then as I was leaving, she said: "Please don't leave a bad review. If you need anything, come back." I was shocked. Instead of fixing the problem, all they cared about was their reviews. I ended up going to West Coast Dental in Rancho Cucamonga, where they treated me kindly and professionally. They took an x-ray and confirmed what I felt that same day at Desert Dentist--a large space was left between the teeth they worked on. Since it's already been filled once, I can't get another filling. Now my only options are a crown or an inlay. Here's the problem: Medi-Cal only covers crowns, but I'd rather get an inlay, which is less invasive and more appropriate in this case. But I'd have to pay out of pocket. So now I'm filing a claim with Medi-Cal, hoping I can get coverage for the inlay--all because Desert Dentist did poor work and ignored my concerns. To make matters worse, the crown they previously placed is now causing pain and turning purple, which is another issue I'm now dealing with. This entire situation has been a nightmare. I left in pain, dismissed, and gaslighted--not to mention laughed at while pregnant and clearly distressed. I would not recommend this office to anyone . I truly hope no one else has to go through what I did here. read more

Really good place Extremely clean and the staff is friendly My family and I are really pleased with their services read more

Elizabeth and dental assistance were excellent Dr teng has to be the best dentists around.she is very caring and very professional I highly recommend desert dentist 5 star rating read more

My daughter-in-law recommended this dentist as we have relocated to Apple Valley. I have found my "hometown dentist". Scheduled an appt. to have xrays and exam for an ongoing dental situation. From the front desk to the actual dentist interaction, I was impressed with the professionalism, efficiency, and the friendly attitude from the entire staff at this location. If I could rate more than five stars I would. read more

Dr.Chong at Desert Dentist is one of the best physician in this field I have every had the pleasure helping me keep a great smile. His patience and his concern with his patient knowing every move he makes during his exam and treatment allows you to relax while in the chair. I have been a patient for more the 4 years and would recommend this Dentistry to anyone who fears dentist. Thank you Dr. Chong and your staff. You are awesome. read more

I chose this dentist because of their good reviews and they did not disappoint! I had a couple problems, one of which was causing me a lot of pain. Desert dentist was able to get me in quickly and take care of the problem. The procedure was quick and they made sure I didn't experience any pain! The staff are all very friendly and make you feel at ease! I loved this dentist and will be bringing the rest of my family for any future dental needs. Thank you to everyone at Desert Dentist for helping me!! read more

Brought our 13 year old here. His hygienist was awesome! After she completed his cleaning, she explained everything to me. The staff was fast, courteous, and personable. Thank you!!! read more

My favorite dentist in Apple valley/high desert. Staff is kind and the dr make you feel comfortable. I needed to see a specialist for impacted wisdom and they made me feel pain free until I was able to see the specialist and even saw me a 2nd between them because I was having pain. Love them and I've always been scared of the dentist. read more

Very dissatisfied with my interaction with the office this morning. My daughter had an appointment at 4pm today. I could have just no showed. But instead, since she woke up sick, I called the office to let them know she wouldn't make it in. After all, 1.) COVID is still a thing and 2.) When a child has congestion, it does make it very difficult to do examines when you can't breath out of your nose. I learned that when another dentist ripped me a new one for taking a congested child instead of rescheduling. You can win with these people. After letting them know I needed to cancel, I was placed on a 2 minute hold when someone else picked up and asked if she had fever or cough. I responded no but said she is congested and not feeling well. The next sentence was a little threatening, even though it was said in a polite tone "okay, normally we charge a $40 cancelation fee but we'll wave it" ... umm 1.) I don't ever remember signing such thing and 2.) Go ahead and inflate your accounts receivable because if you did charge for it, I wouldnt be paying it. Instead, I'll find another dentist. You're not the only office. I thought it paid to call instead of just no showing. I guess people can't get sick 2 days after confirming their appointment. read more

The doctor and staff are amazing honestly I have to say he has gifted hands the staff every single staff so sweet made me feel comfortable .looking for a dentist a good one trust me ..handsome down very detailed clean site so freaking clean ... You will leave happy ...thank you all read more

Really nice people that work in the office, they communicate with you very well, and the best part is when you get work done, they know what they're doing, I felt no pain whatsoever... highly recommend read more

My husband and I could not be happier to find this dentist!!!! The staff is so friendly and made us both feel very comfortable. The dentist is extremely gentle and asked several times throughout our procedures if we were doing ok. I have not had a better experience going to the dentist and as long as we are in Apple Valley our family will be customers here for life. read more

This dentist is wonderful Dr lee and the staff took excellent care of me. Stephanie was so full of life and was so cheerful and fun to talk to. Expert care friendly staff and speedy service. Thank you I will be coming here forever and will highly recommend you to everyone read more

Super nice staff and dentist! Very clean and up to date equipment. Would highly recommend! I haven't been to such a nice dentist office in years. Thank you all again and as long as I live in the high desert you have my business. read more

The office staff is wonderful. Explained the procedures to my kids and made them feel very comfortable. Hard to find places like this. I recommend them for adults and children! read more

Went there as cash patient. Pleasant reception. The lady doctor was kind, informative and clear. Had a basic clean done and it was done well. Would recommend. read more

Excellent service; all the staff members are very nice and helpful. All of my questions were answered, and they provide a detailed explanation of the treatment and the cost beforehand. The place is very clean and organized. Didn't have to wait long for a dentist to see me, and the process was fast and effective. Definitely recommend this dental office. read more