Elizabeth is such a life saver! She's super sweet and answered every question I had about my dental…read moreprocedure

Well... I guess my Yelp review made it into the patient notes…read more After being a patient here for YEARS and having several less-than-great experiences, I decided to do something I apparently shouldn't have done ,give them another chance. I called to schedule a simple cleaning, and before I could even get past scheduling, I was transferred to a representative who wanted to know what brought me back after my previous Yelp review. Now THAT was unexpected. Apparently, the review was memorable enough to earn its own little spot in my patient history. The representative then proceeded to explain that they would appreciate it if, in the future, I brought my concerns directly to them instead of going to Yelp. Ma'am... I DID. That's the part that seems to have conveniently disappeared from the notes. I had already expressed my concerns after my previous visit. Nothing magically improved, and apparently the appropriate response was to keep doing business as usual and hope I simply forgot about it. Let's be very clear: Yelp wasn't my first stop. It was the destination after the actual customer-service conversation went nowhere. And honestly, the irony of a dental office being more concerned about what I write about my experience than what caused me to have the experience in the first place is almost comical. If you don't want unhappy customers leaving negative reviews, perhaps focus on creating experiences that don't inspire negative reviews. Revolutionary concept, I know. I also don't understand how a business can expect loyal customers to accept sitting around 25-30 minutes past their scheduled appointment time just to be seen. I didn't schedule an appointment for "sometime around 2:30-ish, give or take." I scheduled an appointment for a specific time. And let's not forget, my time is valuable too. After being a loyal patient for years, I would expect my concerns to be taken seriously, not for me to essentially receive a warning about where I'm allowed to express my dissatisfaction. The better response would have been: "We're sorry your previous experience wasn't what it should have been. We appreciate your loyalty and would love the opportunity to make it right." Instead, I got: "So... about that Yelp review... " At this point, I'm less concerned about the fact that they keep notes and more concerned about what exactly they're learning from those notes. Loyalty is a two-way street. Customers shouldn't have to beg to be respected, and they certainly shouldn't have to choose between being heard privately and being honest publicly. If your biggest concern after a bad customer experience is where the customer posted about it, rather than why the customer was unhappy, you've completely missed the point. Anyway... I came back for a cleaning and somehow ended up getting a reminder about my Yelp history. 10/10 for record keeping. Not so much for customer service. Also in the notes was it noted I didn't receive my refund for my appt that never took place ????

This review is way overdue. I came in last year ready to have all my teeth pulled and get…read moredentures. After the dentist reviewed my xrays she recommended fixing what I had and doing partials. I was skeptical but decided to trust her. Obviously the cost was more and the process longer but I'm so happy I followed her recommendation. My teeth look real and compared to people I see with dentures or even implants my smile looks more real. Also she is the most gentle dentist I've ever had. The staff are excellent and super friendly, they made me feel less stressed during every appointment. I absolutely recommend this place.

After being charged hundreds of dollars from my dentist that I got my dentures from to replace my…read moregrommets 3 to 4 times a year it came in contact with digital dentistry. They arranged an office visit for me where I got free x-rays and got to talk to the dentist. I had no insurance so I was paying out-of-pocket well this Dentest was so kind that they showed me where to order the grommets for my dentures and replaced them for a small fraction of what my other Dentest was charging me and Now gave me the knowledge on how to repair myself for minimal cost. Never in my 59 years have you ever experienced such kindness in a business? I recommend everybody go to digital dentistry. Their whole staff is awesome very professional and very caring. God bless them all.

The office is beautiful, modern, and has a very impressive state-of-the-art atmosphere. Everything…read moreis clean, well-designed, and feels very professional. Unfortunately, my experience with the actual appointments was not what I was hoping for. The office is extremely busy, and both the exams and appointments felt rushed. I never felt like there was enough time to ask questions or build a relationship with the dental team. While everyone was professional, the experience lacked the personal touch and individualized attention that I value in a healthcare provider. If you're looking for a eye catching, fast-paced practice, this may be a good fit. However, I'm personally looking for a dentist in the High Desert who offers a more personable and patient-focused experience, so I will be exploring other options.

At the beginning, they act like they care a lot and they miss you. They tell you oh we miss you and…read moreJordan. The doctor is very disrespectful. He disrespect me by telling me my mouth was nasty and one time he left me there because I was moving of all the drooling that he was doing on the silver cap when he could've just lifted it up yes, he left me there with my mouth, all drooling and sitting on the hard chair that he has on, don't recommend him. They start off good and then they end up bad trying to take your money. Yes, I will tell you in your face too. but you mess with the wrong bitch because I will report it everything.

Great experience once again. Highly recommend this office for their professionalism and quality of…read morecare.

This place is horrible! They got me in there under the guise that they had a periodontist, But…read morethey don't. Unbeknownst to me. So I sat down and I. Had x-rays done and here comes the technician. He tells me that I need a deep cleaning that I have a ton of tartar and calculus.... And he tells me that I need lazer treatment on my gums. Considering that I had all this done 3 months before I came to this place, I know this place is a scam. They are liar's cheats and thieves! I went to 2 other Independent dentists, showing them the x rays that they gave me in hand. The 2 other independent dentists said they didn't see any calculus on my teeth. They looked like I had them cleaned not long ago from what they said. This place will lie to you! I asked them not once but twice to send by x-rays. Over to my dentist they never did but I know why. Because they were trying to scam me! Don't go here these people are scam artists! I'm going to report them to the A. D. A. Run far and run fast from this place.... What a bunch of scummy scammers! Like there aren't enough people up here in the high desert for you guys to make money off of legitimately? Sheesh

Really loved the dentists at this location. The staff as well. Super friendly and easy to make an…read moreappointment. Very impressionable overall.

Very nice people but I've sadly had to have my dental work redone. One very costly bridge that was…read morenot properly done causeing a lot of pain to my jaw. And simple procedures where my bite on new crowns was not correct causing teeth to pop out. Close enough is not good enough.

Absolutely outstanding service, staff and Dentist. This entire establishment goes above and beyond…read moreto make sure your child is comfortable and well taken care of. My child had extreme trauma from a priority's dentist and just one visit here and she already is asking to go back. I can't say enough about them. If I could go to them as an adult I would.

Dr. Paul S. Bell is such an amazing doctor! His assistants are incredibly loving, caring, and…read morecompassionate. The entire team is truly exceptional, from the front office to the back office. Everyone is welcoming, professional, and makes you feel cared for. I'm so grateful for the wonderful care and support from such an amazing team. Thank you all for everything you do!

The whole team are very nice and patient. They made the next appointment with me. I've done…read morefillings and other tooth problems. I am so happy that all the problems were solved.

My cleaning at hospitality dental was great. Adriana was wonderful, pleasant, and gentle. She…read moreensured I had a thorough cleaning and gave me suggestions that were manageable to brighten my smile further. As someone who is not a fan of going to the dentist I had a great experience and will not mind going back at all! I am actually looking forward to it, my teeth look really good! Great office, great people and great experience!

There was a bit of confusion with the new appointment that needed to be set up for my husband. The…read moremanager came out and was glad to explain the process. It was very professional

I will forever love Cal Select Dental Group! Their Hygienist Adriana is the BEST in the business!…read moreShe's not only super sweet but very thorough and gentle. My teeth feel brand new!

Honestly the best dental and professional work I've experienced! The staff is more than friendly,…read moreeveryone is highly knowledgeable of their work and their attitudes are professional! I live down the hill, and it is an hour drive for me, however I refuse to go to any other dentist because radiant dental always satisfies my picky needs! Everyone knows your name the moment you walk in and the service you get is well deserved! The staff will stay longer and do overtime if you still need their assistance which is very kind of them. The work is phenomenal! When being worked on, I find myself asleep most of the time because the assistants and Dr are very gentle with careful with working on you. Dr is very busy but always have time to work on you as well! She is very smart and educated on her work! Whenever her assistants do any procedures on you, Dr is there for double checking and clarification. All work that is done Dr goes over it several times and does final touches! I've have had nothing but best results here and my favorite people are Brenda and Haley. Always happy to have me there and I'm always feeling welcome!

Her work is unacceptable. Check everything you sign for billing and make sure it's accurate.read more

My wife and I went for dental check up and cleaning, and also to establish ourselves as a new…read morepatients after recently moving to this area. We found the care was high quality and very thorough, and in addition, Dr. Shankar and her staff are very caring and kind. They made the process of transition seamless and were sensitive to our needs. Just from our first experience alone we would be happy to recommend Dr. Shankar and her staff at Amethyst Dental, they were great.

I recently left my primary dentist - personal reasons not worth listing here but was referred to…read moreDr. Rashmi Shankar. I don't think I have enough positive words in my vocabulary but let me try! She is SO patient, kind, personable, funny and did I mention, patient? I am beyond thankful that I do not have a fear of the dentist and though I know that is a reality for others - she puts you at ease the minute she walks in and introduces herself. The staff in the office welcoming and attentive. I am so grateful to the person who referred us here and I can't wait to do the same.