He wouldn't provide a title to the truck we bought. After threatening him and multiple visits to…read morehis business, he came up with the paperwork after the final date to take to the BMV. Now we've got to pay late fees. This guy is a con man. Avoid.

I drove this car today. I had several concerns about speeds at 60 where the car rattled It would…read morenot shut off at 1 point, There were several dummy lights that would not go off the dashboard. Steve assured that everything would be fixed. He was extremely pushy and convinced me to drive it for a bit but it needed gas. I put $30 in gas in the vehicle And since I drove it so much I offered to pay half , Thinking he would actually pay for the full amount of the gas I put in. During my driving I determined I did not like it with all the loudness and rattling of the vehicle. I told him it was not for me and he seemed very irritated and told me that I needed to spend more money to be happy because he knew exactly what type of vehicle I wanted. I would not recommend him To anyone unless they have no other place to go to buy a vehicle. His cars I assume are all like this probably as cheap as he is. This was today 8-12-23

We had a dreadful experience at Twin City Dodge. We test drove an Audi A4 2019 on a Sunday. I think…read morethat's illegal. The car had a shattered windshield that the dealer promised to replace with an Audi Windshield. The dealer replaced the windshield with an Aftermarket windshield, This is a HUGE Safety Concern. They were fully aware that we were driving back to St Louis the same day with the car. The salesman allowed a 17 year old driver drive 300 miles, with a damaged windshield. Ten miles from the lot the car started exhibiting warnings about the pre sensor malfunctioning. The windshield was NEVER calibrated. I will follow up with Indiana BMV to see if this is even lawful. It's really despicable to sell any car in this condition. The front bumper was promised to be replaced and that was not replaced. After an inspection in St Louis by Audi is was discovered that both engine mounts are damaged and leaking. Also, not disclosed at the time of showing or purchase. 100% I would not trust this company again.

Bought a ford explorer awhile back from them, just recently bought a newer version of the explorer…read morefrom them. Both great cars and would recommend to everyone I know!

From the owner: We are a family owned business located in Lafayette IN. We have been open for over 5 plus years. We…read moreoffer a wide variety of used vehicles for a great price!

Bought a car 1/2/26. First time honda buyer. Honda civic sport 2026. It is so loud in the car on…read morethe interstate can't use hands-free as the law demands. Hit a pot hole. I have every warranty they offer and they will replace the tire but not the rim. They are trying to fix the rim and now I have to pay for an alignment. Just don't you will be happy you didn't.

Absolute Failure in Customer Service and Integrity: Avoid Rohrman of Lafayette…read more We purchased a 2022 Honda CR-V from another dealer (previously owned, 6,000 miles) and I called a few dealers including Rohrman of Lafayette in advance to schedule the first oil change for my collegiate daughter. I spoke with Kim, who was knowledgeable and courteous, and explained this was my daughter's first solo service experience, emphasizing our goal was routine maintenance. The resulting service visit was nothing short of appalling, demonstrating highly questionable sales tactics and a complete breakdown of management accountability. 1. Unnecessary Upselling to a New Customer While my daughter was waiting, the service team attempted to persuade her into expensive, arguably unnecessary work on a nearly-new vehicle (12,000 miles). This included: * Suggesting an alignment at only 12,000 miles. * Quoting $85 in labor for a $5 part related to a tire issue. 2. Sales Solicitation The most frustrating incident occurred while the car was in service. A member of the sales team texted my daughter soliciting her to sell or trade in her recently acquired Honda CR-V--the very car I had called ahead about and informed them we had just purchased! This blatant disregard for customer history and intrusive sales pressure while the car was on the lift is unacceptable. 3. Management and Refund Failure: Abysmal Integrity and Resolution The subsequent attempts to resolve the issue with management were a complete disaster, destroying any chance of customer retention. A. The Runaround and Lie: After four ignored contacts (voicemails and emails), General Manager Todd finally agreed to process a refund on 10/31. When the check failed to arrive, I contacted them again on 11/17. On 11/18 (9:32 pm) Todd apologized, claimed the issue had "fallen through the cracks," and stated he had personally gone down to get the check sent out. B. The Timeline Deception: When the check finally arrived, it was postmarked 11/24, a full six days later than Todd claimed he had personally gone down to have it sent, confirming that the General Manager was dishonest about the resolution process. C. The Ridiculous Refund: I had originally paid $200 for a package of three oil changes. Management refunded only $100, charging me the full, non-discounted price for the single oil change used and entirely negating the value of the prepaid package. D. Zero Service Recovery: Despite eight outreaches over two months of management neglect, at no point did Todd or anyone in management offer an apology for the poor service, or state, "We are so sorry this was your experience and would like an opportunity to regain your trust," or offer a full refund to compensate for the horrendous experience. The entire process was treated as a painful bureaucratic chore for them. Conclusion and WARNING I read some negative reviews before going here, but many were positive. I should have listened to my gut and encourage you to take this review seriously. The individual service staff (Kim and Marcia) were polite and responsive, but the systemic failure of the sales team and the non-responsive, and financial impropriety of the General Manager, Todd, are damning. My attempt to resolve this simple issue required eight separate outreaches over two months and resulted in a delayed check, an outright lie from management, and a ridiculous refund amount. Rohrman of Lafayette demonstrated that they do not value customer concerns, retention, or professional courtesy. If you want a fantastic, transparent experience from start to finish, I highly recommend looking at the Indy Honda dealership in Greenwood. Under no circumstance will I ever return to any Rohrman dealership and encourage anyone reading to take this review seriously before you choose to do business with this team. A Note to "Rohrman Cares" or Customer Service: Please do not respond to this thread. Your true behavior has been clearly demonstrated behind closed doors through more than two months of ignored calls, lies about shipping dates, and an insufficient, calculated refund. I have seen how Rohrman truly behaves, from what I read here Todd's behavior and job performance must be known to Rohrman leadership and a public, performative response is neither wanted nor necessary.

I wouldn't buy a car from here again…read more If these guys ever get your phone number, they will spam call and text you, non-stop, until you buy a car. Unfortunately, we did buy a car from them. Within sixty miles, the car had a coolant leak. We call the folks down here that sold us the car, they told us to take it to a mechanic and have the mechanic call them. They would take care of it. The did not take care of it. Although the fix wasn't expensive, it was only one hundred dollars, it is the principle or it. The mechanic said it was obvious they tired to fix the leak, but the weren't able to. They still sold us the car and refused to even pay part of it. These guys fit the 'used car salesman' stereotype.

We purchased a used vehicle from this location. Chuck Myers is a great guy. He was very helpful in…read moregetting the process started. Rocky was our salesman. He took care of all the details to get us in the vehicle that was best for our needs. We highly recommend Chuck and Rocky!