I went in knowing I had a front bumper that was loose, but my low speed driving was also…read morevibrational. Quentin took one walk around and knew exactly what to do. He thoroughly explained what I needed and how he was going to do it. When I said, "Can you also check something else?" I had only managed to get out "the car vibrates..." and he finished the sentance with... "at low speeds? Yeah, this should take care of that!" He called while the car was in the shop and said, "You know three of four tires are bald?" "yeah... I noticed that." "I'll get you a quote before the end of the day." Last time I had my tires replaced at a local chain, it cost more than the tires, balancing, and the bumper and front wheel well repairs combined. I agreed and he went to work. When I picked it up, it drove like a dream. "Ebony" has nearly 130K miles on her, but I swear to you she hasn't driven this beautifully since I got her at 600 miles, nearly 15 years ago. Quentin, Shay (next door collaborator), and their teams got my baby looking and feeling great in no time for a VERY reasonable cost. I cannot say it enough; They are WIZARDS. :)

Quenten Tomlin, owner and auto specialist is extremely knowledgeable and kind. He had a few hours…read morenotice that I had been stranded on the highway with a dead car and it was cold and snowy. The AAA driver recommended 10MM as a local repair shop and boy, was he right. Even though Quenten had other deadlines to meet, he worked on my car until he found the problem and fixed it - REASONABLE. He is definitely a great asset to the Lafayette community and is more interested in customer appreciation than making an extra buck off them. I cannot recommend this place enough, these guys will get you back on the road without robbing you. Thank you again 10MM!!!!

Had to move away from the area for a job, and miss this mechanic immensely. Dan and his crew…read morealways do great work, explain the problem, and try to save me money by only fixing what needs to be fixed. This is exactly what you want in a repair shop. They're not the best at contacting you with updates, but this is just because they do such great work and are in such high demand. Every time I have called them for updates, they are extremely responsive, friendly, and professional. Wish I could give them more than 5 stars out of 5.

Quality mechanic! Capable and quick, Tire Barn claimed I had to do to the dealer for my German…read morecar'a alignment. The dealer wanted to do another six thousand in essential updates alongside a tire alignment. Got the recommendation to try here from the neighbor! Dubbers was easy going and relaxed, incredible relaxed, knows what is what. I dropped off my wagon, alignment sorted out real easy and mentioned the dealer's need to steal more was only when the continuously variable joint began making noises. Glad for that, only spent one hundred and ten with cash instead of six big ones, will definitely be back when the cv starts clattering, I can highly recommend.

Why would someone who lives over 100 miles away leave a review for Monticello Motors? Here's my…read morestory. After Thanksgiving break, on their way back to college from Chicago to Columbus, my daughters were involved in a highway accident that left the car undrivable. (They were unhurt.) The vehicle was towed away and eventually made it to Monticello Motors for a repair estimate. From Chicago, I called and spoke to Grant. I told him my car was going to be towed to his shop and before I identified myself he rattled off all of the details from a message he must have just received from the insurer. Before I had to follow up, he called me, told me the cost and predicted, based on experience, that the insurer would likely consider the car a total loss. He was so kind about it. I'd never been through something like this and he explained to me exactly how the process plays out and what to expect. He told me he'd ship me the license plates (I hadn't even thought of that) and anything else in the car and said the cost of shipping wasn't much and he'd do it for free. I offered to pay and he refused to accept payment. He also told me to be sure to call him once I had settled on an amount for the car with the insurer - that he wouldn't release the car to them without my approval. He owed me nothing at all. Let's face it, the insurance company was the one paying him, yet he treated me like a longtime customer. Though he didn't say it outright, thanks to his explanation about the process I realized that the amount the insurance company offered me is a negotiable amount and I ended up negotiating and receiving over $800 more than the original offer. If you live near Monticello I think you'll be thrilled with the level of service you'll receive.

We've put off fixing all the big and little dings our car has gotten over the years from the valets…read morewho park our car in our condo complex in the city. Nothing is worse for your car than having Chicago valets park your car daily, and parking your car daily on narrow Chicago streets. Finally, we couldn't put it off any longer because our car was now 6 years old, and there were two gouges so deep, they were starting to rust. We only have one city car so we stressed to the owner of Monticello Motors how we were on a tight schedule and needed the car back in a couple of days. He offered to work on the car over the holiday weekend just so we would have it back that Sunday night. We were wary of what the price would be since there was also a huge dent where the valet had wrapped the backside of the car into a cement mullion, and we didn't want to replace the two panels affected. The owner assured us he would do his best to bang out the dent, buff and paint it where it would be noticeable on close inspection but a huge improvement over what it looked like now. He would also take care of the two, deep long gouges and offered to fill-in all the little chips of paint missing on the hood from where tiny rocks hit it on the interstate. All this, and he was only going to charge us $600.00. It seemed too good to be true, but true to his word, he did everything he said he would do, better than we thought possible, over the holiday weekend and in time for us to go home on Sunday night all for $600.00. Wow! Everyone we met at Monticello Motors was very nice, but we especially enjoyed talking to the owner who is himself a transplant from Chicago and worked for years at the dealership where we purchased our car. That gave us extra confidence he knew what he was doing and a professional to boot. I can't believe we can get this kind of service in Monticello for such a steal.

I live in Indy. I worked with Joel via text. I explained what I needed for my trade, my monthly…read morepayment requirements and the apr I was approved for at another local dealer who couldnt get the same Atlas for another week. He confirmed he had approval for the deal with the manager and matched the terms. I drove an hour to see it three days later on our confirmed time, today July 27th at 10am. I thanked him for pinning it all down as I would have my kids with me and needed to sign and drive. When we got there, the 2026 new Atlas was not washed. I found two scratches. He said it would be detailed after I signed "if the deal worked out." I reminded him we had already worked the deal out. First red flag. He expected me to sign on the dotted line before seeing the Atlas clean. We went to his desk and he didnt remember anything about our agreed upon deal. I showed him our texts. He said he needed to run it through his manager. I reminded him he already did that. 15 minutes later, Ostin showed up with a much higher apr than what Joel said I was approved for. But he said his middle name was my first name so that was cool? Joel had given me confirmation for 5% on 72 months while Ostin showed me 8.74. I repeated that the terms were agreed upon before I drove up. Im not new to buying cars - he was padding the apr to make money. "It's only $16 more a month" he said. That amounts to $1500 over 72 months. I said I needed to stay at $400/month and the best they now said they could do was $478. While Ostin and Joel went to "check again" I called the lender and was told I qualified for 4.99. Which I already knew. I asked for my keys and said I wasnt moving forward. They argued with me in front of my kids and did the "is there anything we can do to make this work" routine. I reminded them we had already settled the terms and they had already ran my credit three days prior- 820 trans union credit score. Terms and pricing were agreed to on the trade and the purchase. Two more times I had to ask for my keys. They think if they hold the keys they've got you trapped. Dealerships everywhere need to stop this practice. It doesnt win you business playing psychological games. As I drove back to Indy, Joel texted me claiming I never mentioned my payment terms, the apr or that everything was settled and ready for me to pick up the Atlas. See attached texts. He tried to het me to come back and said he just "wants to move metal." Im getting another Atlas, minus the deceptive tactics of showing a dirty car to hide flaws and at the terms I knew I was already approved for. But I do hope this young man learns something from this. Honor matters. Your word - matters. Spoiler alert: they will respond with "we are so sorry we failed to meet your expectations" and lie about the situation.

A bit awkward to get asked about making a deal today on a Mazda CX5 with serious tire issues…read morehowever I realize the game! My parents did enjoy this beautiful showroom and eye candy from the spiffy Tiguan to the wacky Buzz. I can recommend the used lot variety. They're still shopping and who knows, maybe these guys will have the right option.

All i needed was to park my vehicle at their lot because it broke down all that they asked was for…read moreme to move it a little further so i said thank you and he asked if i needed help pushing it and that it would be fine there as long as i needed it to sit i will start going there for my automotive work they are very nice people. Thank you Hanthorns.

This is a great little shop. We were referred here by a family member who swears by this place…read more After taking the car here to get a flat tire fixed, I'm sold too. The guy who helped us was extremely friendly and did a great job. It's just a little shop with a few employees so we received a real personalized visit. It's the kind of hospitality you only find in small, rural towns. He couldn't fix the flat because the nail was too far into the sidewall. We told him we were looking to hold off a little longer until we replaced all 4 tires. The guy said he had a slightly used one he would sell us to get us by until we were ready to buy a new set. He ended up giving us a great price on it and got us on our way. This was a great experience. The staff was very friendly, the service was of good quality, and they seemed to truly care about their customers. We also ended up paying less here than we would have elsewhere. I would recommend giving this shop a try. I'm sure we'll be back the next time we have car troubles.

Thank you Adam Nesius for the great experience purchasing our car, really appreciate all your help…read moreand helping getting the car home to us! Dealership was very friendly and professional, process was easy and quick.

The office lady was pretty dour. They couldn't fix my front end…read more We had to take it back to get something else fixed.

Brought my bent rim in 2010 Corvette quoted me 120 bucks. Left my room it was done the same day and…read morehe helped me load it up in the back of my truck really nice people. Looked at the receipt it was only 80 bucks these guys rock

Group of very helpful guys! Walked me through the steps of what to get or why and why not. The pros…read moreand cons of lifting my jeep. Weighing my options, just all around very helpful advice. Then helped me pick out bad butt set of rims and tires. Then had my jeep done within couple days. Best decision I made! Very well made rims, tires are chunky, rims are sexy. 36" very good price.

They were recommended to me from another shop. I had some major preventative engine work done…read more They did a great job, and kept me posted on their progress. The pricing was reasonable and I hope to get a few more years service out of my car. It runs like new. 165,000 miles

Update: Worked with a guy named Frank and found there was a miscommunication with he and another…read moreemployee. My wife talked to Frank, but dealt with another when arriving. The other tech didn't know the background which caused the issues described below. They did another oil change free of charge using Kia parts and the vehicle is back to proper working order without leaking. They stepped up and righted a wrong. Many thanks! --------------------------------------------- My wife took her car for an oil change. It never leaked a drop before and now leaks all over. When I checked it, they greatly overfilled the oil. Took it back and she was asked if she or her husband added oil because it was over-filled. They asked her to bring it back so it could sit for a couple hours, so they can see where it leaks, and they would correct it. She tried multiple times to get it back in - this was their fault, mind you - and they never had time. She and them finally agreed to a day - where she would have to rearrange her work schedule - and when she arrived they told her they had too many jobs that day and wouldn't be able help her! This was a simple oil change. I have to wonder if this level of disrespect and service, or lack thereof, is because she is a woman. If I could leave zero stars I would.