1 star is generous. It's been about a year since I did business with this place, and they did their…read morejob so poorly I'm still feeling the effects today - reason for me writing this out. Not only were there so many hidden fees that were not discussed when signing the contract, but the costumer service was horrific. Each time I asked to speak to a manager each employee told me that they were the manager - that's a lot of managers! Once I spoke to the district manager, I was answered with " Listen, what you're going to do is pay and that's the end of conversation." I've never heard managers settle situations this way, but it's my guess this business is very lenient with managerial titles. The balances were never matching up after my payments and no one ever seemed to communicate within the business, because each person I spoke to seemed clueless about the situation. It was so bad I gave up on the very nice rims and tires, simply because I refused to give my money to these people any longer. Luckily, I was able to find new rims and tires at another, unaffiliated establishment, but to my surprise, they informed me that when my original rims were swapped for the rims given by RimTyme, they took my sensors! When I think back to the day I got the rims, I do remember the employees telling me that my tires didn't come with sensors - which should have been the major red flag. But, being that I was at a supposedly trustable establishment, I believed them and proceeded. I felt pretty naive when I was informed I had been robbed and fooled. I tell everyone to stay away from this place! - stars would be a better rating. Save yourself the headache and look elsewhere.

I just moved here from CA, which my car was driven cross country. Needless to say my tires and…read morewheels were shot. RimTyme of Spring Lake had an easy purchasing program and when I came in, they were helpful and courteous finding me the right wheels and tires for my car!! I will definitely recommend them to my friends and family!

TOP TIER SERVICE !!!! They treat you like family i needed two emergency tires because of a road…read moreincident and was only looking for some used tires but they got me 2 brand new tires for a superior price ! I'm so grateful for them for sure ! They also offer UHAUL services which was perfect for my move same day! I HIGHLY RECOMMEND THEM !! THEY ARE MY GO-TO everytime! THEY WILL TAKE CARE OF YOU!

Fast A1 Service. Went to get a tire changed and they made it happen. No problems I'll be back for…read moresure

I arrived and got in immediately. Staff were extremely friendly and started my oil change right…read moreaway. I needed to have my radiator fluid flushed and they handled that quickly and efficiently. They offer a military discount which helped! I did need my cabin air filter replaced and they showed me how bad it was, unfortunately they didn't have the one for my car but said if I brought one back they'd install it for me. The price was very cost effective as I would've paid an extreme amount going to the dealership. I was really impressed and happy with the services received and I will be back!

Got an oil change. They put my original airfilter back as it did not need to be replaced. It was…read moreput in backwards and the housing was not secured leading to over 800.00 worth of repairs. The one manager stated he would call the shop mycar was at and they would pay instead he called asking for them to email him saying take 5 wasn't at fault and I was. The shop declined to do so. I have since been ignored and blown off. I do not recommend them.

I got my tire replaced October 6th, 2025. The quality of the tire was good, at least I thought it…read morewas. I spent a little over $100 to get it replaced. I don't mind the price. What I do is mind is I've had the tire on my truck for a little over a week and I'm now having to constantly put air in it. I didn't get the warranty because I didn't think I'd need it. I'm really frustrated!

I've gotten my tire plugged and replaced here and a state inspection. They are always nice,…read moreprofessional and fair. Good quality tires and at a fair price. They are pretty quick and very apologetic if it's taking more time than they estimated. Worth the visit.

worst customer service I think I've ever dealt with. called once, put me on hold for over 15…read moreminutes and never answered. called again, was happy to answer then. then told me I would need to schedule my oil change online, after saying they had availability. went to schedule online, no availability all week. trash service.

I'm currently at the auto shop side of wallMart , Mrs. Amanda took care of me quickly and very…read moreknowledgeable, she was caring of the customer and efficient , if anyone in the area need a quick auto service this is an amazing location. I had to obtain service on a main and also a spare tire ... amazing customer service.

This place is a complete waste of time considering it's on a military base. I SCHEDULED an…read moreappointment just to get a state inspection. My car wasn't touched until an hour later, and I didn't even get the service completed. I'm tired of appointments being treated as walk ins. Don't waste your time here if you have things to do.

DO NOT GO HERE! They will rob you of your money. I should have known not to go to Firestone but it…read morewas close so I did it anyway. They charged me $430 with military discount just to replace my battery. They forgot to let me know that my car was ready and the guy put my car under the wrong name.

Extremely unprofessional experience with this mechanic. He had a car towed to his shop under the…read morepromise of helping with repairs, then later had it towed to an impound lot without any notice, forcing the owner to pay $500 to retrieve it. While the car was on his lot, someone attempted to break into it, causing additional damage and forcing the owner to file an insurance claim against his business. Despite multiple attempts to recover the money he agreed to pay back, he has now refused. Completely dishonest and unreliable--beware before trusting him with your vehicle.

This is the BEST auto repair in Spring. We use his services for all of our family auto repair…read moreneeds. He does excellent quality work, at a reasonable price and on time. Thank you for saving me several times.

I went in for a simple inspection for registration and they tried to tell me all of my tires were…read moredry rotted and would fail inspection. I said where? And then he pointed to literally nothing on the all the tires one by one and moved really fast and wouldn't make eye contact and was talking really soft then tried to pitch me on buying their tires. I live with a mechanic of 18 years who double checked my tires before I went to jiffy lube and said they were good to go not to mention all of them are less than 2 years old. Them boys really tryna get that commission. Definitely not going back... very sketch

This place doesn't even deserve one star. The short guy with the pubescent beard had an attitude…read more It was 4:45pm and he said they couldn't do a state inspection due to one of the employees leaving early. Will never even think about going there again.