Got an oil change and safety inspection at the Cameron Valvoline but unfortunately they double…read moregasketed and caused a massive oil leak. There were also several bolts that went missing after the inspection. Luckily I was able to get my car to Take 5 before the engine seized so they could fix Valvoline's mistakes and save my car.

My 17year son went to get his oil change today and they treated him like he was VIP, great location…read morealso got a car wash and car cleaning in the same area. Recommend to everyone

I had a n oil light go on after getting an oil change for my new car in Raleigh and I was on the…read moreroad south towards Lumberton. I stopped in her after 5pm and not only did they help me with adding oil, they put it up in the lift to check for missing caps or oil leaks. They found none and let me know that the dealership likely didn't fill up my oil completely. They did this for me at closing time to help a 62 year old woman. Then after their speedy service, they didn't even charge me for anything! Bless the young woman mechanic named Maria was so caring and thorough. I will be buying my tires and getting service here from now on regardless of it being an hour from my home. I travel to Raleigh enough to make it work. I highly recommend them! Thanks so much.

I've been here many times for annual inspections, for tires, and vehicles repairs. Professional…read morecourtesy service by everyone. I have never felt like I have been taken advantage of. Most recent visit was for tires and again without question great service and professionals all around. I Will continue to use them and recommend them to friends and family.

Fast service. Dropped vehicle off at 8:30am, they did diagnostic and called within an hour to give…read moreus a quote. Vehicle was ready for pick up before noon. If we knew ahead of time that military gets 5% off parts, could have save some $ but already did transaction. So make sure you ask for military discount for parts prior to transaction. Otherwise, friendly customer service.

I had a very great experience, with this shop. Everyone knows how hard it is to find good…read moreworkmanship, honesty, and cost on auto care. I was very pleased with the service I received the most cost effective standards I needed. Brad helped me with best cost saving options, and I greatly appreciate it. The front crew answering questions and ensuring things get accomplished speaks for itself. All the mechanics that" made it happen" on the backend but the most important, are awesome. I worked i automotive for 10 years, so I'm aware of how important it is for quality and customer service. Thank you all, for helping me. I appreciate the shuttle services a great deal. I will gladly pass on this service to others who need quality work. Dee lynch

I went in for a simple inspection for registration and they tried to tell me all of my tires were…read moredry rotted and would fail inspection. I said where? And then he pointed to literally nothing on the all the tires one by one and moved really fast and wouldn't make eye contact and was talking really soft then tried to pitch me on buying their tires. I live with a mechanic of 18 years who double checked my tires before I went to jiffy lube and said they were good to go not to mention all of them are less than 2 years old. Them boys really tryna get that commission. Definitely not going back... very sketch

This place doesn't even deserve one star. The short guy with the pubescent beard had an attitude…read more It was 4:45pm and he said they couldn't do a state inspection due to one of the employees leaving early. Will never even think about going there again.

I arrived and got in immediately. Staff were extremely friendly and started my oil change right…read moreaway. I needed to have my radiator fluid flushed and they handled that quickly and efficiently. They offer a military discount which helped! I did need my cabin air filter replaced and they showed me how bad it was, unfortunately they didn't have the one for my car but said if I brought one back they'd install it for me. The price was very cost effective as I would've paid an extreme amount going to the dealership. I was really impressed and happy with the services received and I will be back!

Emma at Take 5 is the best she really knows what's she's doing and quickly identified and fixed the…read moremistakes made by Valvoline. She was really friendly. I'll be going to her from now on for my oil changes!

Chris & Nick were lifesavers & came right out @ 3am to change a blown-out tire for us to get us…read moreback on the road (after AAA had let us down by making us wait over 4 hrs late at night, without ever showing up). Chris & Nick did the job fast & thoroughly, & were very personable. They worked with me & charged a fair price, certainly earning my future car repair business !!! It's nice to know that there are still some honest, capable mechanics out there to help you, in a time of need

I gave them benefit of the doubt time and time again, but I was continuously lied to about an ETA…read more I was charged $80 for an assessment of the vehicle damage. I was told to order a part to the rear bumper and they could put it on. I was told to reach out to them when the part arrived and I done so I was given a date and an ETA after I begged for it and they never showed up nor did they communicate they wouldn't make it. I had to reach out to them and got a response that he was still at the prior scheduled repair and sometimes things take longer. I'm not slow and I know things happen, but communication is key. I also put my day on hold for the second time as they gave me a time frame. Then I was told "If I'm at an appointment I don't always have my phone, my hands are greasy so can't text, etc". All clients should be of importance including the one you gave a time frame. It takes 2 minutes to wipe your hands and send an update on the situation. Then he says "I was trying to do you a favor by coming on your off day". I didn't ask for any favors and sent messages offering to get off early either afternoon so job could be performed and again no response. They take your money and do not render the service that they told you they would be able to complete. I now have bumper that possibly can't be returned and job not done. I will be reaching out to YELP because they advertise for them and they're getting over on people. I will be filing a complaint with the local police department for fraudulent activity. I will also be reaching out to an attorney because this is unacceptable and not one time was offered a refund, but he's made that clear that's their "diagnostic assessment charge ". Oh, and they mentioned a discount for first responders that I didn't even get. Please do not give these people your business your money or your time. I honestly had high hopes because when I finally did meet them, they seemed genuine and then they played my face. If the job was something that they honestly could not do or didn't want to do all they had to do was tell me not keep stringing me along. If anyone needs screenshots of the conversation, I have that too. They wanna say we can still complete the job our you can go somewhere else. At this point you can't be trusted and I waste my time which is valuable as well as everyone else's. He kept saying he understands my frustration and I reminded him multiple times that I'm not frustrated. I'm past that I'm pissed off. Had I have known what I know now I would've ran and not wasted my money nor my time. I have all the screenshots if needed.

Unfortunately a lot of the other auto shops around me are low or out of the oil my car needs so I…read morehave to come here a lot of the time. They are VERY slow to come and get you processed even. Forget the oil change being done in a timely manner. Rude too sometimes but I don't always have much choice. They did apologize for the wait it's just every time man. With managers who are qualified to work on cars not doing anything.

To all potential customers, They get the…read morejob done. If they can't. You'll be the second one to know. Honesty and integrity is why I'm in there corner. There not about glitz and glamour. Mike, Michelle and David. Great people and can provide you what you need to keep safely on the road. Thank U4 Reading David Barner

Had them install my Leveling kit for my 2019 Ford ranger. They did a great job as always!read more

Hi Thomas, Can you…read moreplease give me a call back? I haven't been able to get a hold of you about the $2,000 you owe me. Thank you!

Well what can I say don't judge a book by it's cover. If Prestine Automotive would not have been…read morerecommended by my regular Mechanic I would have drove right by and not gave them a second chance. With that said, it is hard to find a good fair and honest BMW mechanic in the area for a older BMW (2004)that is no longer under warranty. Because we all know the BMW dealership robs you blind. (i.e. I asked for a quote to replace a window switch and the dealership quoted me appx $200.00. I watched a 3 minute you tube video, $50.00 and ten minutes later I was done. They wanted to charge me for an 1hr labor. Tom's team was courteous, professional and knowledgeable. They had a great idea of what the issue was before I got there. They diagnosed it within minutes of me bring it in and had it ready the next day. I would have gave them a five but they forgot to do the oil change I asked them to do when I brought it in. They were so focused on the major issue they overlooked the oil change. They were apologetic and willing to complete the oil change right then but I did not have the time to hang around and get it done, so off to the quick lube place the next day I go. One thing I would recommend for them to do would be to organize a little better. If they would have taken a few extra minutes to write up a job order they would have not missed the oil change. Either way thanks to Tom and his crew for the outstanding work and getting my awesome BMW back of the streets.

Great customer service, friendly staff. They greet you when you enter. Robin was awesome helped me…read morefind what I needed quickly and I was in and out in 10 minutes. I will return for future purchases.

We couldn't have asked for better service. Our friend, who has difficulty getting in and out of…read moreher car, had to have her car battery checked. Garcia came out to her car and hooked up the equipment to test her car. After finding the problem, Garcia conducted business from my friend's car so that she wasn't inconvenienced. She was so grateful for the thoughtfulness and service that he provided.