I went to Pep Boys with my dad and we had a really great experience. Wonda and Brittney helped us…read moreso much from start to finish. They were extremely patient, explained everything clearly, and made sure we understood our options before making any decisions. We never felt rushed or pressured. They took their time with us and treated us with respect. Customer service like that is hard to find these days. Thank you, Wonda and Brittney, for going above and beyond. We truly appreciate your help!

One rep (Carl)said a tech won't get to my vehicle and within 20 min of picking my vehicle up,…read moreanother rep (female) lied and said a tech drove my vehicle up "70 mph" and didn't find anything. Here's the thing...my vehicle never moved from the position and angle I parked it in from the initial drop off and my odometer was the same. I hate #%*#% liars!!!!

Owen drive location is great. Customer service is on point! Dustin does a great job. All of the…read morestaff have always been good.

First time coming here and service was pretty good no complaints. it did not really take too long…read morefor them to get finished with my car.

I want to personally thank the team (staff) at a Thomas Tire's for finding the right socket for my…read moreson's after market wheels since we literally needed a set of new tires since they were severely worn for his truck. Thank you for going the extra mile and for your excellent "customer Goodwill"!

Took over 3 hours to do an oil change and plug a tire. Staff & technicians have no sense of urgency…read moreor care to get work done in a reasonable amount of time. This is not my first poor experience with Thomas Tire & Automotive

Fast, efficient, great service. Provided a great assessment of additional work that could be done…read morewith no pressure to get it done today. Made it a pleasant experience.

I went here in November of 2023. After doing the drive from Alaska to North Carolina. My brakes…read morewere doing a grating noise and my steering wheel was shaking when i used the brakes. They say i need new break pads and new calipers. I pay for the service and ask if the steering wheel shaking will stop. I am told that is a separate issue. I leave and the brakes no longer sound like an airplane landing. After a year of the steering wheel being annoying i do some googling, find out it's my rotors. I try a new break place and get my front brake rotors replaced. The steering wheel problem is fixed. Cost less than half of what the calipers did. I'm upset but i check my receipt and calipers were on the rear wheels so i think oh it was unrelated and maybe they just weren't paying attention when i was describing my issues. The reason for this poor review. My rear brakes start squeaking this week and i go in to the same jiffy lube location that replaced my rear breaks less than 2 years and less than 6k miles ago asking if they can check if my break pads are under warranty. The guy at the desk starts saying that they aren't because they don't know how people drive. He refused to check them or the calipers for damage. He then says that if the calipers were damaged it would make a burning smell. So either he is lying to me or the person who told me I needed them replaced lied to me. So either way this company lied to me and i find that unacceptable. I will never be visiting another branch of this business ever again.

Called up A & A tire and told them we needed inspection and oil change. We got there same day and…read morethey got it done in no time! Nice and friendly folks. We will definitely be back in the future!

I was in need of new brakes on my Kia Soul for some time and had been pricing services with…read morenumerous auto shops in the area. I had previously had some work done at A&A so I called on a Thursday to check pricing. To my surprise their services were considerably lower than all the other garages I had spoken to an d I was able to get my car fixed two days later. Friendly staff, great prices, and did not have to wait all day for work completion. Would return and recommend this business any day of the week!

Overall, they get you in and out pretty quickly, roughly 15 minutes. No leaks afterwards. Awesome!…read more Note: I have a sticker on my air filter housing saying, "Do Not Remove" and they removed it anyway to show me the difference between my filter and new filter. After dodging the water offer, upsell offers for wipers, air filter, cabin air filter, and the best and highest oil. I opted for the cheapest, which is now around $88 for my 2014 Toyota Avalon and full synthetic. I was given 25% off for being a veteran, so I did the math in my head, which was about $72 including 10% tax. Nope, the invoice was $92.66. The guys never mentioned the total price until they ask for your card to pay. I asked why the price was so high? The price was for 5 quarts of oil and my car took 6.5 quarts, so I was charged a whopping $19.49 for a quart and a half of oil extra. I proceeded to Sam's Club and bought 6 quarts for $31. I'm ordering my filters off Amazon, and I'll start changing my own oil and filter from now on. I thought they normally check and top off fluids, air pressure and lights, but none of that happened yesterday 5/15/26, Friday.

If I could leave zero stars, I would. I went in and all was good until I checked my oil and saw it…read morewas low. I jacked the car up and saw my drain plug hanging out by a thread. I will never not do my own oil change again. These guys almost blew my motor because they couldn't do one simple step and tighten the drain plug. Run from this place and save your motor and money, and go somewhere else, please!

They always get you in and out! And comes with a car wash. I love coming here. I find them to be…read morehonest

Good customer service, technicians had patience with me and provided clear data about my vehicle…read morewith written reports.

Called C and J Tire and Auto Repair. Front desk explained me everything about the issues with my…read morevehicle. Without doubt, these folks knows what has to be done . High temperature warning is gone. They replaced it and done deal. No need to worry. I will always come here first and be welcomed and appreciated. Thanks for an outstanding service.

i reached out initially to get a quote for an alignment. i was quoted by james $128 after taxes. he…read morewas super friendly and helpful and promised my car be done no later than end of day. they don't do appointments, only walk ins. i came in on a thursday afternoon and was in and out within an hour. the lady at the front was super friendly and helpful. they do offer military discounts on oil changes and other services, but not alignments. i was super happy with the service provided, the professionalism of the staff, and pricing. would definitely come again in the future.