Chris responded so quickly. Came at my time requested. (Not a four hour window where they show up…read moreat the last minute). Communicated thoroughly so we both understood what the issue was. When he came to the house he diagnosed it, even checked the other bathroom to make sure that was clear also. Fixed it and cleaned up after better than it was when he came. Fast, Fair, and Professional! Will call upon him again. Thank you Chris.

I had an issue with my water heater I put out a yelp request. Chris responded immediately answered…read moremy questions and was out the next day at a time convenient for me. Chris snd his son Spencer were very courteous and honest and fixed my issue at a very fair price especially considering other plumbers tried to up sale me instead of working through the problem. Will definitely use again if I have any plumbing needs

We had water coming up through the cement and I had $$$$$ in my mind spinning around. I was…read morewondering how we're going to find a plumber that would show up and not rip us off. We got a referral from our niece who is a realtor. My husband called them and they came out the same day and gave us an estimate that wasn't too unrealistic. They started & finished the next day. The two gentleman that were sent out for repairs were very informative & knowledgeable and clean. They made this whole experience not a nightmare. Thank you so much for the great service.

This mess here is from these company. They supposedly fixed the outside faucet, but it won't turn…read moreoff. My husband had it go and turn the house water off. No one could come out. The receptionist advice was just to turn the water off and then turn it back off on when you need it. We have since called someone else. My husband would write this. But he's too pissed off. To Bob the plumber.. that tag was from the water heater. Yes that was replace properly back then. Stop trying to defend your horrible work. The plumber we had come out. Said the valve was defective. Should never have been installed in the first place.

Stephen, the plumber that helped me out, was very transparent from the beginning and walked me…read morethrough all of the issues that was going on with my plumbing. He discovered a slab leak and listed several options. He is probably one of the most "real one's" there are out there. He does not just come to do a job, but genuinely cares about each of his customers. He tries to establish a relationship with his customers by making it feel like he is taking care of a family member. He tries to get to know you and is willing to hold a conversation with you and hear you out. Plumbing issues can be very expensive and Stephen is sensitive to that. It is never a great time to get plumbing work done, but Stephen is there to talk with you, hear you out, and just be someone who genuinely cares about the customer. I will be using Jim and Son's for any plumbing needs in the future and I highly recommend them to anyone. I wish I remembered the name of the other plumber that helped him out during the job, but he was awesome as well. Again, he understood the importance of customer service and making sure that customers are left with a great experience in addition to getting the work done. 6/5 stars if I could.

My issue was a clogged kitchen drain with grease that backflowed into one of my bathrooms. From…read morebeginning to end Jim's & Son's took care of me. Angie took my call and quickly found a same day appointment. She was very courteous, understanding, and was patient when listening to my concerns and questions. She had James dispatched later that same afternoon and was punctual. Let me tell you, they know what they are doing and are properly equipped!! Very courteous to boot! James respected my home and mother who greeted him when he arrived. He proceeded to identify the issue and had my drain hydro jetted. He informed me through the whole process and really made me feel comfortable with the work he was performing. He is one of the Son's and I would call him over again in a heartbeat. I greatly recommend Jim & Sons for all your plumbing needs. Thank you Angie and James!

Happy, happy, joy, joy - that's exactly how we fell about doing business with All City Plumbing and…read moreAir. From the very first visit, their professionalism, knowledge and expertise were a solid ten. We gathered several quotes from other companies, and without a doubt, ALL City Plumbing and Air offered the best value, best equipment, and a membership plan that covers so much we couldn't be happier. A big shout-out to Daniel R. in sales, with his many years of air-conditioning experience, he answered every question and even brought up things we hadn't considered. Next, Chris came by to finalize the contract and was incredibly kind, knowledgeable, and friendly. And finally, the two young men who handled the installation, another Daniel R. and Jacob, were fantastic. They arrived on time, worked seamlessly as a team, explained everything they did, cleaned up beautifully, and hauled away all the old equipment. Daniel R. even stopped by a day after installation for a quick follow-up visit, and we had no questions for him, who does that anymore? We couldn't be more pleased with the entire experience. I never thought I'd say this, but paying this bill actually made me happy. Thank you, All City Plumbing and Air!

Beware of this company. They provided plumbing services at my 87 year old mother's house. The first…read morequote was for $19,000 for a redrain of the drainage system. Then they said there was tree root discovered in the line. They quoted $13,000 more to resolve it. There were no options provided for hydrojetting and a liner. We do not know anything about plumbing, so we did not question the additional cost. We had to trust the techs providing the service. We requested a refund and the company offered $4,000.00. We feel that given the cost, we are warranted a higher refund. The company refused. Although the owner states that options were given to my mother, they were not. I, (daughter), was there at the time of the tech's explanation of the work and so was my cousin. The tech spoke to my mother in Spanish, my cousin speaks and understands Spanish, and she also stands firm that no options were given to my mother regarding the option of hydrojetting and liner. If there were options my mother would have chosen the lesser cost. We are very upset with the dishonesty of this company. So, make sure you research costs of other plumbing companies before using this one.

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Customer service was great! The staff communicated consistently throughout the process and did a…read moregreat job with flushing my electric water heater. Will definitely be using them again!

Jason and Celeste were very responsive and provided constant communication. Very professional and…read morehelpful with both scheduling and plumbing.

Great and quick service! My 10 year old thought it would be a great idea to stuff the toilet with…read morepaper towels. However, R&R fixed the issue promptly. The only downside is the prices. On the flip side I totally understand how costly plumbing can be, so I wasn't that surprised.

Travis and Jacob from One Stop Plumbers came out today and fixed a slab leak and a leak in my…read moreceiling. They were professional, respectful of my home, and easy to work with. They explained everything clearly and were honest and fair about the work and the cost. Great customer service, great attitudes, and excellent work overall. I'm very happy with the results and would definitely recommend them.

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first…read morething next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful.

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for…read moreany plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues!