Not a very nice facility. My interpretation of the MRI by the radiologist missed multiple herniated…read moredisks and that was why I was getting the MRI. Man that I spoke with on the phone about this was super rude and acted completely inconvenienced. I asked for an amended report and they still missed the herniations.

Dearborn location sucks. Almost every employee looks miserable and have poor manners from the front…read moredesk to the radiology technicians. I let that go but when I called for results the front desk gave me the run around, put me on hold, hung up and then transferred me to royal oak location because they were closing soon. On top of that my surgeon said basha is not the best place to get imaging because they rush things and do not get the best imaging prior to surgery.

The staff here is not the best. I was here nearly an hour. I walked in & was the only person…read morewaiting. Came to get labs and they didn't acknowledge the sign in sheet until there were 4 additional families that walked in and people had no where to sit. They hurriedly bulk collected all our lab orders. Then they got my lab order mixed up with a different person and told me to go to the imaging side and that I was in the wrong place. I was tired of waiting so I asked for my lab order back to go somewhere else. They told me I didn't give them a lab order and I had to go back and forth a bit of how I did give it to them. They finally realized and called me to the back to draw my blood. It was a very long wait and quite some disorganization for something that usually doesn't take long. The staff member who drew my blood did a good job overall.

I don't think I have ever come across more disgustingly disrespectful front desk staff in my life…read more They talk to you like you're stupid and you don't understand anything. They have the worst attitude. I have no clue who the hiring person is but shame on you for hiring female staff like that. They act as if we are here for a free service. Don't they know we are paying customers and can gladly go elsewhere? I will never come back here again. And I'll make sure none of my friends and family come here either. As I sat down and waited, and witnessed the way the female receptionists talk to other patients too, I felt sick to my stomach. Shame on all those workers but especially one specific worker, who would not give up her name. She was a short caucasian female with orange/red hair in a bun and has the most disgusting attitude of them all.

Thanks to being forgotten in the office and treating me like it was my fault, I found a new PCP who…read moretakes me seriously. The knee pain I was in the office for turned out to be a torn ACL, meaning my treatment for a serious condition has been delayed due to this issue at DFC, and I've been in pain this whole time. The "staff shortage" and lack of treatment and respect for my time has left me in pain. Decide for yourself if this is a place you want to trust with your health and well-being. Thanks to my new PCP who is NOT at DFC, I finally have a care team in place and I'm finally on the road to recovery.

Dr. Wright and his crew have always been there when I needed them. I am so happy I found them. He…read morewas a life saver. He is busy , everyone wants a piece of him because he is very caring and compassionate. They are very easy to talk with and you can get a lot of things done at the office instead of going to the hospital or a different facility. That is worth a lot.

Horrible rude customer service. woman at front desk insisted she told me to bring my inspire remote…read morewith me, which she did not. I could not have my MRI but they want to charge me $100 because I signed a paper stating I would pay if I didn't have it. Not my fault I didn't have it. Not rescheduling due their awful service and inconveniencing me! Do not recommend. Also had a dog in the office the staff seemed more concerned with than th customers. BTW, I am a dog lover.

I had a great experience. I required a MRI following an auto accident. I could not get a MRI at…read moremultiple hospitals for at least 3 weeks. There was a cancellation and I was seen that day. They were knowledgeable about auto coverage. The staff were pleasant and helpful. The cd pics were good quality. Yes, you walk outside 15 ft to the MRI station, but it was well worth it. They had the interpretation to my primary care doctor the next day. I can not complain.

I had the pleasure of visiting the RMI office again, this time for my yearly mammogram. Of course,…read moreI was a bit fearful, last time the tech squeezed the living lights out of me, I was tearing up so I had pumped myself up. I mentioned this to the new tech, and she was shocked at how painful it was for me. She said it isn't normal for it to hurt. Fun fact, I did not know caffeine will make your breast tissue sensitive, so avoid it the day of the procedure. After a lively and informative chat, she showed me how the machine actually works and that it's not meant to cause pain. Her name was Carrie and she was a godsend. This time it didn't hurt at all. I left more knowledgeable and empowered.

I wouldn't go anywhere else but RMI, the staff is Awesome and even truly Cares about each patient…read morelike family. Dr. H is one in a Million, the best Physician I've known in 50 years and just like the staff Truly cares about each patient. He's also very understanding, going above and beyond to help, that made my heart Smile. Thank you Dr. H and here's a virtual hug, respectfully. If you need any type of x-ray, ultrasound, MRI, etc., this is the Only place you should try, honestly they really are the BEST. I'd give RMI Ten stars if I could!!

Terrific group of doctors here. My mother saw them for a couple of decades, and they did terrific…read morework with her surgeries, and health maintenance. The staff is friendly, the doctors are fantastic.

Came for mammogram appointment at 10:00 on Tuesday apparently the machines broke down and they…read moredon't have the ability to call people and tell them that your appointments been moved to the next day and I live in the East end and now I have to go all the way back I appreciate it and I'm in pain thank you for the phone call I never received to tell me appointment has been moved between 10:00 appointment 10:00 Tuesday apparently. Machine broke down months ago and they don't notify their patients. will not be returning to this location on a memorial and Howard 2464 Howard don't go to it they're incompetent.

Racist....they made my mom, the only black woman sit for 2 hours while everyone passed her. I had…read moreto ask multiple times when she goes in, they lied. And as we were about to leave they realized they didn't even know where her paper was. But it was in the back the whole time. They just kept skipping over it. Then as soon as they bring us back there, they're calling her as if she was supposed to already be changed out of her clothes are ready to go. Bitches.

Please please PLEASE do NOT go here!!!! Had to wait 3 WEEKS for them to send my CT results to my…read moredoctor, and we are trying to figure out if I have cancer or not. They hung up on me a total of 15 times in the matter of a week, and today I finally had ENOUGH and sat in the office and refused to leave until they sent my CT results to my doctor. Please, save yourself and your health, and choose somewhere else. Your life might depend on it. These guys do not care about you, or your heath. And you deserve better. Actually, you guys should try calling right now and see if they answer their phones... I bet they won't... I've attached my call log with Northland. Pretty disappointing.

If I could give no stars I certainly would. This place has been a nightmare for my after car…read moreaccident after care. I call to make appointments and the staff is rude and neglectful. I had tests ran for a shoulder that's causing me immense pain and I've literally been sitting in the lobby waiting a hour to have a conversation about test results. This is the worst place I've ever been and I'm working on finding a alternate place for my care