There were some communication issues but in the end everything was taken care of. I do recommend…read morecalling to place any orders that need to be shipped, the website isnt always up to date.

I am new to fly fishing and needed to buy some flies with which to fish and a box to keep the…read moreflies. I asked the young man who was working there for help. I explained that I was a complete newbie, that I had a 5w rod/reel combo and that I was fishing a small pond generally. I asked him to select some flies for me based on the information that I gave him since I didn't know the first thing about selecting flies. He gave me six flies, a box and recommend some extra line. I bought it all at a cost of well over $100. The next day I was told by an experienced fly fisherman that the flies I bought were much to big for my size line. I had no idea. So I wrote to Harry's and explained that I was given the wrong size flies. No one answered my email. Today I went back to Harry's to return the products that I had purchased a few days earlier. (I live over an hour from the store) I asked the same salesperson for a refund. He refused, stating that "It would be too hard to look up." Bottom line, even though I gave the salesperson exactly the information necessary, I was offered and bought over $100 in supplies that I can not possibly use. When I told this to the salesperson today, he just shrugged his shoulders. There is no doubt that I was taken advantage of because I am new to the sport of fly fishing. Vendors like these are predators and should be called out when they do things like this that hurt hard working people who don't have money to throw away. BTW: I am a veteran of the USAF.

First time I went here a few months back, half the place was shut down after what looked like a…read morehealth hazard on the seafood side. Then the other day I went in to get bait instead of my usual place, and once I got to the spot they were all dead and water smelled like they had been dead for a while or at least around dead ones for a while. Not sure if the two have anything to do with each other but definitely not happy with the results for going out of my way. The guy with the long hair gets an attitude when faced with any complaints and goes as far as paying for fake 5-star reviews on Google to cover his tracks. I will continue to go to bucktail

Very great service. it's a cute fishing spot and is great for family bonding. If you see a negative…read morereview from the past day, it sounds like a salty employee... COME SHOP HERE!!!

BASS Pro Shops is BASS Pro Shops. Like all the other ones. We moved from Cali so we have our fair…read moreshare there. We were most please with Troy's service in the fishing section. The tip of my hubs fishing reel broke off recently during a trip. He said he might be able to cut it and "repair" it for him. We purchased the kit and Troy did his magic. My hubs is definitely pleased. Seems to be a lot of employees walking around but none seem to be engaging with the customers. I walked around the apparel section many times. Saw employees. They were talking amongst each other. But no one to say hello or asked if i needed anything. Ended up finding my own sizes and going to ask for price checks on my own. A few clothing items were misplaces even though that SAME selectin was all on one arm with the sign displaying, but the cashier wouldnt honor it even though I showed her the picture. I wasn't going to fuss with her, I ended up not purchasing it. Do better! This location we may not frequent but might try another location and hope to have better service and luck.

I really like the store. Cheap, they are not, but they do have a great selection of guns and a…read morefairly knowledgeable staff. I've purchased a few pistols from them and never had any problems. They offer a lot of "perks" for club members. The only real complaint is the QRG system for checking out with a purchase. My advice is to go there on Monday mornings.

Good selection of clothing, shoes, fishing gear, golf equipment and supplies, camping supplies,…read morehiking gear, kayaks, baseball, basketball, soccer and much more. Price reduction card is useful and based on phone number, very easy to use. Just got disk golf (frisbees) supplies. Service is usually good.

Customer service was non existent. Employee saw me struggling to find what I needed and he just…read morewalked away after a lengthy personal conversation

Service was good. We happened to go when they were having a sale and free lunch with a certain…read moreamount of purchase. Everyone there was nice. Knowledgeable. And the store has a good selection. Everything my husband asked for they had and more than one of it and variety.

They did a fantastic repair on my rod, the only thing that I would say is that there was no…read morecustomer service aspect when I dropped it off. Did not have time to tell them what was wrong with the rod, what I wanted done to it, how much it cost, when I should expect to get it back. I had to call later to get answers as the only thing I gave was my name/number and off they went. Other than that, the shop is fantastic and the pricing was average for the repair. Not the lowest in the area but they did great. I plan on coming back for lures, and if I come back for repairs, I know how they operate now.

Very friendly and helpful. Their boat battery guy knows his stuff. I learned a ton from him and…read morehe didn't try to push a new battery me.

Awesome place people so friendly had to detail a boat supplies join the club receive discountread more

Came here from North Melbourne because I was told they had a cup in stock that I was looking for…read morethat. I really just wanted to grab today versus ordering and paying shipping on when I walked in the selection that was there was very well placed and easy to see they had another section in the back, but the two employees two older women were very, not helpful, which is weird because this entire store is based off of customer service when I asked if they possibly had it in the back, she just kind of shrugged her shoulders and went back to what she was doing if you want help just go to Dick's Sporting Goods or order it online I wouldn't waste your time coming here.

Not gonna lie only came here to buy some airsoft guns most of them were like 60 bucks. They were…read morenot that good to be honest but some of the airsoft guns were really good. I'll honestly give this like a three.

Jeff and his staff were truly amazing! Very knowledgable, warm, and 5-star customer service. Will…read moredefinitely continue using SND when we're in south Florida.

Donna and Jeff really know their stuff when it comes to diving! They offer a full service dive…read moreshop that PRICE MATCHES! You soon realize after talking with them both, that diving ID the passion, and teaching diving skills....is a passion as well. The shop is in a strip mall, but don't let that fool you! They have ANYTHING you could want in dive gear. I invested in dive gear that is mine, and will be taking several courses to advance my skills in diving. I feel like I have found a wonderful couple who share my passion for diving, and travel.! GREAT business, that realizes....each customer matters.

Such a great store with wonderful life size outdoorsy decor. They also do a superb decorating job…read morein the Christmas spirit. Store is organized by outdoor activities--fishing, hunting, camping, etc I especially love the foods section that includes chili kits, rubs, jerky and sauces. A downside is often the absence of shelf pricing. I've left many things behind due to this. Lots of wonderful clothing, especially for cold weather--thermals, fleeces, fllannels. Has outdoor appliances like dehydrators, grills, tools. Even has a toys section. Saw some great sales today $15 fleece jackets, 25% off lots of clothing, etc. Certainly worth a gander for everyone.

This is a review for their archery department…read more I decided recently that I wanted to get back into archery (which for me means traditional target shooting with a recurve bow). After receiving terrible service at a local shop in Gainesville, my boyfriend (who was buying this for me as a birthday present) and I came here. Upon walking into that section they really only have compound bows for bowhunting on display and some very expensive all wood recurves hanging behind the counter. There were plenty of people behind the counter though, and one man asked if we needed any help. We told him what we were looking for and that I was a novice archer who had last shot about 6 years ago. He promptly pulled a box out from underneath the counter, told us the price and asked if it was in our range. We said yes and he began putting it together for us. After he had put it together and showed me how it was done, he had me draw it. I said it was fine and more than I shot in High School, which is what I'm looking for since my archery teacher was always pushing me to try a stronger resistance. He then showed me a product called a "whisker biscuit" (I know, sounds lewd right?), which is basically a special attachment to help with nocking the arrow. It holds the arrow in place, meaning it won't fall out mid-release...which I agree is a good idea to have for a novice...especially since this has happened to me! So he attached that on for us. I asked him about a sight and he led us over to where they sell them and selected one to recommend at my re quest of a reasonably priced one. He picked one out and I looked at it, and really liked it! Fiber optic sight with several different pins to mark different distances so there is no need for adjustment once you set them. After attaching everything we had picked out he asked if we need it taken back apart and we did so he obliged. He let us know there was a sale on some arrows and we picked them up as well; he cut them to the proper size and then we were ready to check out! I know it kind of sounds like he was trying to upsell me on a lot of things, but he did listen to our concerns about price and we knew exactly what we were buying. When recommending a product he told us exactly what it was and why it was a good idea, but never said it was a necessity. At any time we could have requested something cheaper or different and I'm sure he would have obliged us with no problem. Great experience, excellent service. Will definitely come back if I need anything. I'm just sad they're in Orlando and not Gainesville :(